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Vice-Chancellor: Professor John Last EQUALITY, DIVERSITY AND INCLUSION ANNUAL REPORT 2019/2020 If you require this document in an alternative format please contact the Human Resources Manager for more information Director of Human Resources November 2020

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Page 1: EQUALITY, DIVERSITY AND INCLUSION ANNUAL REPORT …

Vice-Chancellor: Professor John Last

EQUALITY, DIVERSITY AND INCLUSION ANNUAL REPORT

2019/2020

If you require this document in an alternative format please contact the Human

Resources Manager for more information

Director of Human Resources

November 2020

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CONTENTS Section Page

1 Introduction 2

2 Legislative Framework 2

3 Equality, Diversity and Inclusion Policy 2

4 Equality, Diversity and Inclusion Committee 2

5 Policy Compliance 3

6 Engagement with Schools/Colleges 3

7 Applicants for Undergraduate and Postgraduate Courses 5

8 Engagement with the Student Population 5

9 Students’ Union at NUA 7

10 International Students 8

11 Staff Profile Statistics 9

12 Student Profile Statistics 19

13 Recruitment Applicant Profile Statistics 28

14 Disability Support for Students 32

15 The Estate and Accessibility 33

16

17

Change Working Group

Marketing and the University Website

33

34

18 Policies and Guidelines 35

19 Staff Training and Development 35

20 Objectives for 2020/21 36

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1 Introduction The aim of the Equality, Diversity and Inclusion Annual Report is to consider, monitor and share our activities and progress in relation to equality, diversity and inclusion objectives for students and staff at the University. This report also provides an overview on developments in relation to the Action Plan of our Equality, Diversity and Inclusion Policy and provides the opportunity to publish monitoring reports on the profile of our workforce and the student body. As well as setting out our achievements for the 2019/2020 academic year, the report also highlights the priorities for Norwich University of the Arts (NUA) for the year ahead. 2 The Legislative Framework The Equality Act introduced measures which have direct implications for the University and underpins the legislative framework in which the University operates. It informs our practices as an employer and as a higher education provider. The Equality Act identifies nine protected characteristics - age; disability; gender reassignment; pregnancy and maternity; marriage and civil partnership; race; religion or belief; sex; and sexual orientation. In respect of these nine protected characteristics, the University is required to:

Eliminate unlawful discrimination, harassment and victimisation;

Advance equality of opportunity between people from different groups;

Encourage people with protected characteristics to participate in public life or in other activities where their participation is low; and

Foster good relations between people from different groups. 3 The Equality, Diversity and Inclusion Policy The Equality, Diversity and Inclusion Policy (ED&I Policy) was introduced in June 2019. A growing number of HE providers, have adopted the policy description ‘Equality, Diversity and Inclusion’ to better describe the principles of equal treatment, promotion of diversity as well as integration and inclusion into all aspects of an individual’s day-to-day life, including in the workplace and in their studies. The purpose of the ED&I Policy is to set out the University’s commitment to an inclusive and supportive environment for students, staff and visitors that is free from discrimination, and a place where all its members are able to participate and have the opportunity to fulfil their potential. The Equality, Diversity and Inclusion Objectives and action progress were reviewed by the Equality, Diversity and Inclusion Committee in May 2020. 4 Equality, Diversity and Inclusion Committee The Equality, Diversity and Inclusion Committee (ED&I Committee) oversees the implementation of the University policies relating to equality, diversity and inclusion, ensuring that these reflect the aims and targets of the Strategic Plan. These aims and targets are:

To work towards ensuring equality of opportunity for all staff and students

To increase awareness of equality, diversity and inclusion issues throughout the University

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To promote a culture of dignity and respect throughout management, staffing, curriculum and teaching in the University

To encourage recruitment, admissions and employment procedures which demonstrate adequate representation of different social and cultural groupings

To recommend provision of support and advice to staff and students regarding unwelcome comment or actions relating to age, race, disability, gender reassignment, marital status, pregnancy and maternity, religion or belief, sex and sexual orientation

To promote attitudes discouraging hurtful or discriminating behaviour to include the use of stereotyping and the exercise of prejudice of any kind

To recommend strategies relating to access opportunities and student support

To monitor relevant external developments, consider their implications for the University and make recommendations for refinement to policy and practice.

The ED&I Committee meets formally twice each academic year and reports directly to the Senate. It comprises the Director of Human Resources (Chair and Senior Management Team member), Deputy Registrar, Student Union President, as representative of the student body, two representatives of academic staff and two representatives of professional services staff, one of whom is the Estates Manager. When required, other University staff are co-opted and attend the meetings for specific agenda items. 5 Policy Compliance Staff and students receive information regarding their roles and responsibilities in respect of equality, diversity and inclusion issues. All new staff are provided with equality, diversity and inclusion information as part of their induction programme. Information for students is included in the Student Agreement and Strategy for Learning. The University has zero tolerance of harassment and bullying behaviour and it encourages staff and students to report any incident. There were no incidents reported by staff in the year 2019/2020 through the Grievance Policy and Procedure which needed to be addressed. 6 Engagement with Schools/Colleges NUA is proud of its long and well-established relationships with schools and colleges in the region and further afield. We work closely with schools and colleges to champion and nurture creativity, explain university opportunities and raise aspirations. Our Schools and Outreach Officers, Student Ambassadors and Academics from all courses have a programme of visits to schools and colleges to deliver workshops, presentations and attend careers and parents evenings. They work with students compiling their portfolios in preparation for applying for a creative degree, carry out mock interviews and provide hands on workshops on campus and in schools. 252 school activities took place during the year. This was a reduction from previous years due to Covid-19 and schools closing. When this happened we continued to work online, offering workshops to those schools who could work that way. As well as running school events online we also ran activities that young people could sign up to individually. 216 young people attended our online events from Easter until the summer holidays, and 48 teachers. Through the summer we then ran a digital summer school which had 395 young people attend and 21 teachers over 12 sessions. We ensured we had a diverse range of academics and artists who delivered the workshops, and that every workshop had a worksheet that could be used with the workshop or could be used on its own. This was so that those who did not have access to digital resources to watch the workshops could still participate in the activities. These resources are all available on the NUA website.

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The general presentations to school learners, delivered by NUA staff, include images of a diverse student body. Information is provided on finance, bursaries and access to disability support. NUA is part of the Network of East Anglia Collaborative Outreach Group, which is part of the HEFCE funded National Collaborative Outreach Programme. The Group consists of the five HEIs in Norfolk, Suffolk and Cambridgeshire (NUA, UoS, UEA, ARU and Cambridge University), and 8 FE providers (City College Norwich, Easton and Otley College, Peterborough Regional College, The College of West Anglia, West Suffolk College, Cambridge Regional College, Suffolk New College and East Coast College). The primary aim of the project is to encourage young people from disadvantaged groups to fulfill their potential and support identified students into HE and degree level apprenticeships. Higher Education Champions (HECs) are working with target students from year 9 to 13 within schools. NUA has two Higher Education Champions and a NEACO Student Ambassador who are working with schools across Norfolk to deliver a programme of activities and mentor identified students. NUA HECs have worked directly with 30 Norfolk schools. Delivery numbers are included in the previous numbers. The takeyourplace.org.uk website ensures all schools in the region have access to information on outreach work of the group and clear information on student finance, support for HE students etc. All workshops and worksheets mentioned above are now on the TakeYourPlace website. NUA continued to work closely with teachers throughout the year and ensured that work completed during the pandemic for young people was in line with their needs. We worked with UEA for their Nurturing Bright Futures online event for teachers and advisors, in which we ran 3 sessions with 64 attendees. NUA also ran a series of teacher’s events online in late spring/summer, there were 13 events in total with 437 attendees. Prior to the lockdown we also had 4 sessions with teachers with 41 attendees. Two of these sessions were with the Network of East Anglian Art Teachers (NEAAT) a group supported by NUA to ensure arts teachers in the region can network and support each other. Set up in 2019 the group is proving to be highly successful with 224 members signed up on the Facebook Group. Lastly we held a meeting in July 2020 with NEAAT with 120 attendees. This looked specifically at the recovery curriculum and how to support young people when they would be back at school in September. We, and many other organisations in the area, were very aware that during lockdown many young people didn’t have access to the internet or art materials. We worked on 2 projects to support these young people: Through the NEACO project we ran a scheme whereby young people who met the NEACO criteria, could be sent a pack which contained all the basics needed for their art studies. This was run through their schools. 661 packs were sent out. A further 80 packs were sent out by NUA to young people who did not meet the NEACO criteria but are entitled to free school meals, and whose teachers felt they were also in need. Working with Festival Bridge and other organisations in the locality, we helped to produce two workbooks called Let’s Create. The first pack was distributed during May half term by distribution networks to over 7,500 families in the region who might not have access to digital resources. The second pack has been created by 25 local artists and was delivered ahead of the summer holidays to up to 18,000 families who may not have access to digital resources.

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7 Applicants for Undergraduate and Postgraduate Courses During 2019/20, the University held seven undergraduate Open Days, the last of which was held online. Attendees receive printed literature surrounding Accommodation, Finance and Student Support. They can also access material prior to the event on the university website. There were three sessions at each open day, delivered by a staff member on Finance and Accommodation, which cover access to funding for low-income households, scholarships and disability and wellbeing support. All Saints Green (NUA Hall of Residence) is also open for tours with NUA students currently living there. Members of staff from Student Support are in attendance throughout the day to answer any specific questions. Provision is made to ensure that attendees and/or their guests who have disabilities are fully integrated into the programme for the day. Hardcopy and digital feedback forms are completed by attendees, which give potential students the opportunity to identify any needs they may have and inform the University where improvements can be made in order to enhance the visitor experience. The Open Days attracted 2587 attendees of which 1583 were potential applicants. Over 100 feedback forms were completed and returned. There were no specific comments raised around equality, diversity and inclusion through the feedback provided. Prospective students can access information at the Applicant Day, which was held online in April 2020. A total of 303 prospective students, who had been offered a place, booked the event. This provided an opportunity to ask any further questions around finance and accommodation, plus any other information relating to student experience and student support. In addition, 1001 undecided applicants were telephoned in March 2020, by Student Ambassadors from the course that they had applied for, with 397 conversations taking place. Emails went to all students who had firmly accepted a place, had nominated NUA as their insurance choice or were still undecided between January and August with information about student support, accommodation, financial support and bursaries, and what was happening due to Covid-19. The University held five MA Open Days, each including a talk on finance for Postgraduate study. 129 prospective students attended and there were no specific comments in the feedback on matters relating to equality, diversity and inclusion. 8 Engagement with the Student Population NUA requires students to attend all timetabled taught sessions. This principle continued to pertain, even with the advent of the novel coronavirus and ensuing lockdown in March 2020. The main difference was that teaching delivery was implemented in the following ways:

On-campus taught sessions – consisting primarily of group teaching sessions, technical and academic workshops and project activities.

On-campus booked time – the ability for students to book time on campus to access a workshop, computer or studio space.

Live, streamed digital sessions – lectures, including visiting lecturer sessions, group teaching, seminars or tutorials that do not require a student to be present on campus.

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Asynchronous, or pre-recorded (on-demand) - materials in place to support the on campus and live digital teaching.

The University communicated regularly with students – new and returning – over the summer to explain the plans to ensure students would know what to expect. The total time in which a student is engaged with NUA delivery and resources remains unchanged; the main difference is that some of this delivery is online. It means that students are only on campus purposefully – for taught sessions that require equipment, software or other resources that are not available offsite. The working group Recruitment, Application, Admission & Marketing Process (RAAMP) are planning the recruitment and selection processes for 2021 intake to ensure fair admissions and equal access. Student feedback and opinion continues to be elicited through a range of formal and informal mechanisms and means student views are taken quantitatively through documentary evidence compiled from responses to questionnaires (mainly the National Student Survey) and Student Representatives Group, for example. The Student Representatives Group continued successfully with good online attendance and representations throughout the spring and summer terms. The NUA Students’ Union President meets regularly with key University staff, giving the students a voice at the highest level of decision making in the organisation. Student Focus Groups commence in October of each academic year and students are invited to give their views on a range of issues relation to teaching and learning, course organisation and management, resources and the student voice. The outcomes of these also play a key part of the Senior Management Team dialogue with the student body at course level and with the Student Union. Evidence of this approach can be found in some of the key changes made for September 2020:

Extended campus opening hours including Saturday access to studios and workshops

Additional staffing to support students during these extended hours

A new student room booking system that enables studios to book spaces or equipment online

Adobe Creative Suite Home Study Licence option for all NUA students

Library ‘Click and Collect’ service

Additional e-resource investment

Investment in physical and e-learning resources for new courses

Online assessment submission system

Local suggestion boxes and online suggestions are also routinely elicited. Student feedback and opinion is received and responded to more formally through the Student Representatives Group, student representation at Deans Forum, Faculty Boards and other key committees, such as Learning, Teaching and Quality Committee and at University Senate and Council. Student views are also collected on a day-to-day basis through the close dialogue which takes place between students and staff in relation to students’ academic and pastoral development and progress and their use of the University’s resources and support services. Focus Group questions are agreed between Quality Management and Enhancement (QME), the Pro Vice-Chancellor (Academic) and Students’ Union President, informed by student feedback data and comments received via the National Student Survey (NSS) and other

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fora. The University listens and responds to student feedback, feeding this into its programme of ongoing enhancements to provision. In preparation for 2020/21, significant work was taken with regard to the delivery of teaching in relation to the Teaching Resource Allocation Model to ensure equality of opportunity and experience of contact teaching for all undergraduate students. Students have a number of opportunities to be involved in University Life, including schemes or paid work activities such as:

PALS – the Peer Assisted Learning Mentor Scheme – which was substantially overhauled in summer 2020 with additional training in GDPR, Prevent, Ethics and Emergency training

Deans Forums

Student Ambassadors

Gallery Internship scheme

Student Interview Assistants

Student Wardens in University accommodation

Graduate Academic Assistants

Panel members on staff appointments panels

Panel members and participants in course Periodic Reviews and Approval events

Focus Groups The NUA Student Agreement starts with a description of the principles which underpin the partnership between the University and the Students’ Union. This is followed by nine sections, each one reflecting a key theme including one theme on “Equality and Ethics”. The Agreement aims to provide clear guidance to students on the standards of service and delivery which they can expect from the University, and for staff, on the standards of engagement which can be expected from students. NUA and its Students’ Union share a common commitment to ensuring equality, diversity and inclusion and the fair, equitable and respectful treatment of all staff and students. 9 Students’ Union at NUA

Throughout the year, NUASU has raised awareness for liberation themes including Black History Month, LGBTQ+ History Month, World AIDS Day and University Mental Health Day. Equality, diversity and inclusion is also embedded within annual Club and Society Officer training and provides discussion opportunities for the Officers to share best practice ideas of how they can ensure inclusivity, fairness and equal opportunities at all times. The Students’ Union’s Steering Committee members continue to hold the Union to account and are responsible for ensuring that all Union activity is representative of all students, regardless of any protected characteristics. Equality, diversity and inclusion is a standard agenda item of every Students’ Union Steering Committee meeting and issues raised are documented and monitored. The 6 Liberation Officers have worked alongside the Students’ Union the past year, each position was successfully fulfilled. (BAME, LGBT+, Women’s, Disabled, International and Mature). Highlights of these collaborations include our Women’s Officer raising money for Refuge (a charity for women and children to help end domestic violence). As well as the Disabled Students’ Officer planning taster sessions of wheelchair basketball and sensory painting.

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The LGBT+ Officer as well as the Disabled Officer contributed to the Students' Union President's successful campaign for additional gender-neutral toilets on campus, bringing the total up to seven in Spring. Most buildings have at least one, and the Disabled Officer proposed where they thought it was most appropriate. In July 2020 the Students’ Union celebrated Pride, things were slightly different so it meant that the celebrations were kept virtual, there were campaign posters designed by an NUA student that supported the SU’s campaign of helping students “turn Norwich into a Rainbow”. NUASU also arranged for Jamie Raines to record a video for our social media platforms to explain why Pride is so important, and also explain the history of Pride, and how it started as a riot, highlighting that we should always support our peers and stand against discrimination. The Terrance Higgins trust also supported pride by hosting a Sexual Health Q&A via our Instagram, which lots of students engaged in. Our BAME society started a Creatives of Colour programme, which was held in February. They celebrated Asian Heritage Month with a lecture from Aleesha Nandhra, hosted an International Women’s Day panel with BAME illustrators, creators and artists, and also celebrated LGBT+ History Month within their programme too. BAME society also supported the Students’ Union with statements which came about from Black Lives Matter in June/July. One student commented on BAME’s programme as being “particularly special because it was the first time since starting my degree that I felt really connected, inspired and at home in the lecture theatre listening to speakers that were more like me... the things they talked about reflected my experience as a BAME artist in the UK. Representation really is a powerful thing!”

10 International Students The Coronavirus pandemic had specific implications for international students. The International Office worked closely with Student Support and Registry to identify risk factors, and to help and guide current international students and international applicants through the effects of the pandemic. Specific needs around flight availability, visa centre closures, English language testing centre closures, local exam cancellations, the imposition of travel restrictions by the UK and foreign governments and the UK government’s requirement for self-isolation were considered in our planning and communications. We formed an action group, meeting regularly during the period of initial lockdown and leading up to the beginning of the new academic year, to share information and draw up communications; seeking policy decisions from SMT and flagging potential problems where necessary. The decision to change all offers to unconditional this year meant international applicants whose country had exams cancelled or delayed were not discriminated against. The International Office was able to secure approval of online English language testing which meant international applicants whose English language tests centres were closed due to the pandemic were still able to meet their English requirement for visas. The International Office also secured a later arrival date for international students to allow for local travel restrictions and flight availability. Early arrival arrangements were made with NUA’s accommodation providers, so new international students could self-isolate ahead of start of term at no extra charge. The International Arrivals Lounge programme, which is usually delivered face-to-face at the start of the academic year, was brought forward to the summer and delivered through online events. The programme’s aim is to both prepare new international students for their start, to inform them of important changes, and to bring them together with each other, current students and academic staff through social events. Specific sessions were organised with Student Support, Accommodation, the International Society and the SU, and sessions were delivered on working in the UK, healthcare, banking and visas. The International Office received very positive feedback and we intend to continue with more online events in future.

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There were some positives to the pandemic - the move to online open days in June 2020 allowed prospective students living overseas to participate for the first time. We saw very positive attendance at the online Summer School Workshops by international prospective students. The annual teachers’ workshop events were also opened up to international teachers who were able to attend online for the first time. The implementation of UniBuddy to the website has allowed international prospective students to have direct contact with current student ambassadors online for the first time. A number of current international students have been instated as UniBuddy student ambassadors. The International Office was quick to promote these new online events to our international audiences. In addition to the events above, the International Office switched in-country recruitment activities online and we have been able to deliver portfolio events, creative workshops and recruitment fairs to our international schools and agents from March 2020 onwards. The International Office supported the creation of the SU’s International Society and promoted membership to the Society to new international students. We coordinated several social activities with the Society, including a Christmas trip to London. We are delighted that the International Society won the SU’s Society of the Year in 2020. International applicants continue to be able to submit their portfolios electronically and are not expected to travel to the UK for an interview which can be held by telephone or Skype. All international students are eligible to receive up to four hours of English language support each week during term time, free of charge. The International Office continues to create specific marketing content for international audiences, including international student vlogs, blogs and news stories. Content is shared via CRM emails, the website and the @nuainternational Instagram account which is managed by the International Office. Conversion activity this year included videos with the International Student Society and individual international students for each course. 11 Staff Profile Statistics Staff profile data is regularly collated by the Human Resources Department and recorded on the HR database. Where possible trends at NUA have been compared with national data published for the sector. Diversity data is reported to the University Council on an annual basis covering the range of protected characteristics. Profile information has been compiled for staff employed as at 31 March 2020 and this is provided below. For some of the protected characteristics, the availability of comparative data is limited. In order to preserve anonymity a number of the profiles are reported at a University level where figures in some categories are numerically low, potentially making it easier to identify individuals within NUA. For the age and gender profiles, staff data is based on salaried staff and for other protected characteristics the data includes Part time Hourly Lecturers. Although data is collected for atypical staff this group is not included in the profiles as they are a transient population. HESA benchmark data has been included for a number of the diversity profiles. The information is based on all Higher Education Institutions (source HESA data 2018-19). HESA data excludes staff with a contract below 0.25 FTE. NUA data includes all salaried staff.

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11.1 Age profiles (salaried staff)

2017-18 2018-19 2019-2020

As at 31 July 2018 As at 31 March 2019 As at 31 March 2020

No. of Staff % of Staff No. of Staff

% of Staff

No. of Staff

% of Staff

Academic staff:

Below 30 years 2 3.1% 1 1.4% 3 4.1%

30-39 years 20 30.8% 24 33.3% 21 28.4%

40-49 years 18 27.7% 20 27.8% 24 32.4%

50-59 years 20 30.8% 23 31.9% 21 28.4%

60 years and over 5 7.7% 4 5.6% 5 6.8%

Total Academic staff 65 100% 72 100% 74 100%

Professional services staff:

Below 30 years 40 19.9% 39 18.7% 36 17.0%

30-39 years 53 26.4% 65 31.1% 68 32.1%

40-49 years 57 28.4% 48 23.0% 49 23.1%

50-59 years 37 18.4% 44 21.1% 45 21.2%

60 years and over 14 7.0% 13 6.2% 14 6.6%

Total Professional services staff

201 100% 209 100% 212 100%

Total salaried staff 266 100% 281 100% 286 100%

At NUA the average age for academic staff in 2019/20 is 46 years which is unchanged from 2018/19. The data shows the largest proportion of academic staff at NUA are in the age bracket 40-49 with 32.4%, compared to the previous year where the largest proportion of academic staff were in the 30-39 bracket. This compares to the HESA benchmark (2018/19) of 25% in the age group 40-49. At NUA 4.1% of academic staff are under the age of 30 (an increase from 1.4% in 2018/19) compared with 13.8% in the benchmark group. Academic staff in the benchmark from younger age groups were more concentrated in research only roles with 28.5% in this age range. Research only roles made up 23.4% of academic staff in the benchmark group below 30 years.

0%10%20%30%40%50%60%70%80%90%

100%

2017-18 2018-19 2019-20 2018-19Benchmark

HESA

Age of Academic staff

60 and over

50-59

40-49

30-39

Below 30

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The largest proportion (32.4%) of professional services staff are in the age range 30-39 (which has increased from 27.8% in the previous year). This compares to 26.5% in the HESA benchmark (2018/19) for this age group. The average age at NUA for this group of staff is 42 years.

11.2 Gender profiles (salaried staff)

2017-18 2018-19 2019-20

as at 31 July 2017 as at 31 March 2019 as at 31 March 2020

No. of Staff % total No. of Staff % total No. of Staff % total

Academic Staff:

Male 38 58% 42 59% 41 55%

Female 27 42% 29 41% 33 45%

Total Academic staff 62 100% 71 100% 74 100%

Professional services staff:

Male 91 45% 92 44% 96 45%

Female 110 55% 115 56% 116 55%

Total Professional services staff

201 100% 207 100% 212 100%

All staff:

Male 129 48% 134 48% 137 48%

Female 137 52% 144 52% 149 52%

Total salaried staff 266 100% 278 100% 286 100%

For all staff the spilt of females to males remains the same (52% and 48% respectively) as in the previous reporting periods of 2018/19 and 2017/18. In 2019/20 there was a small decrease of males and an increase of females for academic staff, with males decreasing to 55% (2019/20) from 59% (2018/19), and females increasing to 45% (19/20) from 41% (18/19). For the HE sector overall, female academic staff made up 46% of the academic staff population reported in the HESA data for 2018/19. For professional services staff the overall proportion of female staff was 55% at NUA (56% in 2018/19) compared with 63% in the sector (2018/19). For the majority of occupational

0%10%20%30%40%50%60%70%80%90%

100%

2017-18 2018-19 2019-20 2018-19Benchmark

HESA

Age of Professional services staff

60 and over

50-59

40-49

30-39

Below 30

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groups, within professional services, there is a higher proportion of women than men at NUA.

11.3 Ethnicity profiles (salaried staff and part time hourly lecturers)

0%

20%

40%

60%

80%

100%

2017-18 2018-19 2019-20 2018-19Benchmark

HESA

Pro

po

rtio

n o

f st

aff

Academic staff by gender (headcount)

Female

Male

0%

20%

40%

60%

80%

100%

2017-18 2018-19 2019-20 2018-19Benchmark

HESA

Pro

po

rtio

n o

f st

aff

Professional services staff by gender (headcount)

Female

Male

2017-18 2018-19 2019-20

as at 31 July as at 31 March as at 31 March

All staff 2017 2018 2019

White (includes non-British White) 96.40% 96.10% 95.78%

Asian/Asian British 1.40% 1.40% 1.24%

Black/Black British 0.60% 0.60% 0.75%

Mixed and Other Ethnic backgrounds 1.10% 1.40% 1.50%

Not known/Not given 0.50% 0.50% 0.75%

100% 100% 100%

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Ethnic Profile - Regional Comparison NORFOLK population age 16-65 years

NUA Norfolk **

White (including non-British White) 95.78% 96.5%

Asian 1.24% 1.5%

Black 0.75% 0.5%

Other Ethnic background, inc mixed 1.50% 1.5%

Information not provided/ Unknown 0.75% 0.0%

100% 100%

**Source: Census 2011 Office for National Statistics

The ethnic profile for Norfolk shows that 3.5% of the working population categorise themselves as being from ethnic minority communities (BAME). This is the same percentage as the profile of NUA employees. 7.4% of new starters in 2019/20 are from an ethnic minority community. At NUA, 99.25% of staff chose to report their ethnicity status. This compares with a disclosure rate in the sector of 93.2% (2018/19). Proportions of BAME academic staff vary greatly between subject areas with BAME staff comprising relatively higher proportions of academics working in SET (science, engineering and technology) compared to non-SET subjects. (source AdvancedHE Equality + Higher Education - Staff Statistical Report 2020)] Within the sector, higher education providers with the highest percentage of BAME staff are located in the London region. There is also a difference within the academic staff group of the percentage of BAME staff by subject area taught. [For Art/Design the percentage of BAME staff is 7.0% (source AdvancedHE Equality + Higher Education - Staff Statistical Report 2020)].

75%

80%

85%

90%

95%

100%

2017-18 2018-19 2019-20 2011Benchmark

Norfolk

2018-19Benchmark

HESA

Ethnicity

Not known/Notgiven

Mixed and OtherEthnic backgrounds

Black/Black British

Asian/Asian British

White

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11.4 Disability profile (salaried staff and part time hourly lecturers)

2017-18 2018-19 2019-20

as at 31 July as at 31 July as at 31 March

All staff 2018 2019 2020

Not known to be disabled 84.4% 83.7% 83.8%

Declared disabled 14.8% 15.5% 15.4%

Information not provided/ Unknown 0.8% 0.8% 0.8%

100% 100% 100%

At NUA 99% of staff declared their disability status, with 15% of staff identifying themselves as having one or more disabilities. This compares to 5.3% of total staff in the sector declaring a disability (figures in the sector combine not known to be disabled with unknown). NUA had the equal highest percentage of staff in the sector declaring they have one or more disabilities in 2018/19. Of the staff who declared they had one or more disabilities, 49% have a specific learning difficulty such as dyslexia, dyspraxia or AD(H)D. This figure compares to 21.6% in the sector in 2018/19. In specialist arts and design universities, the percentage of staff declaring a specific learning difficulty such as dyslexia, dyspraxia or AD(H)D, is similar to NUA.

75%

80%

85%

90%

95%

100%

2017-18 2018-19 2019-20 2018-19Benchmark

HESA

Disability

Information not provided/Unknown

Declared disabled

Not known to be disabled

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11.5 Sexual orientation profile (salaried staff and part time hourly lecturers

At 84%, the level of disclosure of sexual orientation remains the same as last year. From 2012/13, the HESA staff data collection gave an opportunity for Higher Education Institutions to return data on the sexual orientation of staff. In institutions that returned sexual orientation information to HESA, 55.6% provided information, 12.2% refused to provide information, and for 32.2% the data field was blank. (Source: AdvanceHE 2020) Of the staff in the sector who provided data on sexual orientation (excluding not provided and prefer not to say) 93.6% identified themselves as Heterosexual, 2.5% Gay men, 1.9% Bisexual, and 1.3% Gay women/lesbian (Source: AdvanceHE 2020). This compares to 93.5%, 2.2%, 3.1% and 1.2% respectively at NUA (excluding not provided and prefer not to say). 11.6 Religion or belief profile (salaried staff and part time hourly lecturers)

2%3%

78%

1%

11%

5%

Sexual orientation profile

Gay men

Bisexual

Heterosexual

Gay women/lesbian

Information refused

Not provided

Less than 1%1%

23%

62%

Less than 1%

2%4%

7%

Religion or belief profile

Any other religion or belief

Buddhist

Christian

No religion

Jewish

Spiritual

Not provided

Prefer not to say/informationrefused

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The University has been collecting information on religion or belief for a number of years. 89% of staff disclosed their religion or belief, 1% higher than in 2017/18. The percentage of staff who classified themselves as having no religion or belief remains as 62%, and Christian remains the largest religious belief group at 23%. For the HESA 2018/19 return, 78% of Higher Education Providers (HEPs) returned staff data on religion or belief. For these HEPs, the data was blank for 29.4% and 12.0% refused to provide information, a total of 41.4% staff. Of the staff in the sector who disclosed their religion or belief (excluding blank and information refused), 49.8% had no religion or belief, (compared to 70% at NUA) and 38.4% stated they were Christian (compared to 26% at NUA). 11.7 Gender reassignment profile (salaried staff and part time hourly lecturers)

Gender reassignment is the legal term used in the Equality Act to describe the protected characteristic of anyone who ‘proposes to undergo, is undergoing or has undergone a process (or part of a process) for the purpose of reassigning the person’s sex by changing physiological or other attributes of sex’ (Equality Act 2010). In previous years HESA reports have used the term gender identity. The term gender identity is different to gender reassignment and refers to a person's internal perception of their gender. The possible field options are yes, no, and information refused. The phrasing and options associated with this question refer to an individual’s gender reassignment not gender identity. This information is recorded on the basis of the staff member’s own self-assessment. The University has collected gender identity information (gender reassignment) since 2012. 9% of staff chose not to provide information on their gender reassignment compared to 14% in 2017/19. Of the staff in institutions that returned gender reassignment information to HESA in 2018/19, 50.9% provided information, 5.1% refused to provide information, and for 44.0% the data field was blank. Overall, gender reassignment information was unknown for 71.9%

91%

9%

Gender identity profile

Returned data

Did not return data

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of all staff working in higher education. This proportion has shown an increase of 4.6% from 2016/17 levels (66.5%). (Source: AdvanceHE 2020) The proportion of institutions returning information on trans status to HESA in 2018/19

remained relatively lower, at 63.4%, a slight increase from 59.4% in 2017/18.

11.8 Maternity, Paternity and Shared Parental Leave Sixteen staff took maternity leave in 2019/20 and four members of staff took paternity leave. No members of staff took Shared Parental leave during this period.

Staff on maternity leave were given the opportunity to be kept informed of developments at the University and many staff took advantage of “keep in touch days” during this period. The Maternity Connections scheme has been running for over two years, which is a voluntary, informal scheme for NUA female members of staff to directly contact and mentor other female colleagues with recent experience of pregnancy at work, maternity/adoption leave and life as working parents for support and advice. NUA ran a further successful maternity connections event in December 2019. 11.9 Marital status profile

For NUA staff, marital status is the information they provide for their current marital status. 6% of staff did not provide data on their marital status in the 2019/20, a reduction of 2% on 2018/19. Comparative data for the HE sector is not available for marital status as this information is not required in the HESA staff collection. The percentage of NUA staff declaring they are married is 43%, this compares to 50% in the Norfolk population (Census 2011 - which classifies an individual according their legal marital or registered same-sex civil partnership status as at the census day). The census uses the term 'single' to refer only to someone who has never been married or in a registered same-sex civil partnership, which were options on the census questionnaire.

2%

20%

43%

6%

2%

27%

Marital status profile

Divorced

Living with Partner

Married

Not provided

Other

Single

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29.5% of the Norfolk population declared themselves to be single compared to 27% of employees at NUA. No staff declared they were in a civil partnership, compared to 0.2% in the Norfolk and England census data. 11.10 Gender Pay Gap Gender Pay Gap legislation introduced in April 2017 requires all employers of 250 or more employees to publish their gender pay gap data by 30th March each year. The Gender Pay Gap Report 2020 reflects data for employees in place at a snapshot date of 31st March 2019. The mean gender pay gap at NUA is 5.6% lower for women. The median gender pay gap is 8.7% lower for women. The sector median institutional gender pay gap is 13.7% and the mean gender pay gap is 14.9%. The headline figures are based on 108 HEIs in England where reporting is statutory and excludes sector agencies. The whole economy median gender pay gap is 17.9% and the mean gender pay gap is 17.2% (March 2018 comparison).

The Gender Pay Gap Report 2019 is published on the University and Government websites.

0.00%

5.00%

10.00%

15.00%

20.00%

Mean Median

Gender Pay Gap - 31 March 2019

NUA

Sector Benchmark

Whole Economy

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12 Student Profile Statistics

Student profile data is gathered from new and returning students as part of the enrolment process. The information collated is in line with the requirements of the student HESA return and since 2013/14 the collection was expanded to include further data on protected characteristics. Comparative data for all UK Based Higher Education Institutions (HEIs) has been included where available. For all external sources 2018/19 is the latest comparative dataset available. Applicants for undergraduate courses apply through the UCAS system. The University welcomes individuals from a wide range of backgrounds and previous educational or professional experiences, including those with nonstandard qualifications. Provision is made for those applicants who may not be ready to commence an undergraduate course of study but may be suitable for a four year degree course. Offers to both undergraduate and postgraduate courses are made on the basis of an interview and portfolio except for the following courses where, for the 2020 cycle, assessment was made on the basis of the application only:

BA (Hons) Fashion Communication and Promotion BA (Hons) Fashion Marketing and Business BA (Hons) Fashion Communication and Promotion (4 Year)

Unless otherwise stated the Student Profile data includes all 2019/20 taught students, across all academic years of study. 12.1 Student Profile – Age on Entry (New Entrants only)

Age on Entry Undergraduate Postgraduate Taught Total Student

Population

18 or under 44% 0% 40%

19-20 43% 0% 39%

21-24 9% 50% 13%

25-34 4% 27% 6%

35-49 0% 15% 2%

50+ 1% 9% 1% Table 1: New Entrants age on entry distribution

44% 40%

43%39%

9%

50%

13%

27%

15%

9%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Undergraduate Postgraduate Taught Total Student Population

Student Profile - Age on Entry

50+

35-49

25-34

21-24

19-20

18 or under

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The age profile of new undergraduate entrants remains similar to last year, with 86% of students aged 20 and under in 2019/20 and 87% of students aged 20 and under in 2018/19. The age profile of new postgraduate entrants remains similar to last year, with 50% of students aged 20-24 in 2019/20 and 52% in 2018/19. In both 2018/19 and 2019/20 a total of 79% of students were aged 20 or under on entry. In 2018/19, a total of 64.4% of new entrants were in this age category across all HEIs (Source: Heidi+ Student FPE Report). 12.2 Student Profile – Gender

Gender Undergraduate Postgraduate Taught Total Student

Population

Female 60.8% 68.9% 61.1%

Male 38.0% 28.3% 37.6%

Non-binary 1.2% 2.8% 1.3% Table 2: 2019/20 student profile – gender distribution

The overall percentage distribution of female to male students remains consistent at 61.1% with the previous 2 years – 61.9% in 2018/19 and 61.4% in 2017/18. Comparative data for all HEIs in 2018/19 shows a distribution of 56.7% for undergraduate courses, and 60.9% for postgraduate courses (Source: Heidi+ Student FPE Report). Both undergraduate and postgraduate courses continue to recruit significantly more female students than male students. There has been no significant change in this distribution over the past 3 years, as shown in the following table.

% of Females Undergraduate Postgraduate

2017/18 61.2% 64.2%

2018/19 61.6% 68.7%

2019/20 60.8% 68.9% Table 3: Percentage of female students for the academic years 2017/18 to 2019/20

The number of students across the University declaring as non-binary has risen from 0.82% in 2018/19 to 1.3% in 2019/20 as shown in the following table:

60.8%68.9%

61.1%

38.0%28.3%

37.6%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Undergraduate Postgraduate Taught Total Student Population

Student Profile - Gender

Female Male Non-binary

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Academic Year Undergraduate

and Postgraduate

2017/18 0.81%

2018/19 0.82%

2019/20 1.30% Table 4: Percentage of students defining as non-binary for the academic years 2017/18 to 2019/20

This is significantly higher than the sector data for 2018/19 where 0.1% defined as non-binary in undergraduate courses, and 0.2% in postgraduate courses (Source: Heidi+ Student FPE Report). 12.3 Student Profile – Gender Identity Students are asked the question “Is your gender identity the same as the gender you were originally assigned at birth?”

Gender Identity Undergraduate Postgraduate

Taught Total Student

Population

Same as assigned at birth 94.1% 91.5% 94.0%

Not the same as assigned a birth 2.2% 1.9% 2.2%

Unknown/Refused 3.7% 6.6% 3.8% Table 5: 2019/20 student profile - gender identity distribution

In 2019/20 a small proportion of students disclosed that their gender identity was different from the gender that they were assigned at birth. For all HEIs, in 2018/19 the proportion of students whose gender was not the same as assigned at birth was 0.8% for undergraduate students and 0.9% for postgraduate students (Source: Office for Students Equality and Diversity dataset). NUA has an established policy for supporting students who have transitioned prior to admission or who transition during their studies with the University. Students can obtain confidential advice from the University’s Student Support staff throughout the application process and once they have enrolled. For students in the process of transitioning, the University will ensure that the student record system, and any information arising from it, reflects the preferred name and gender identity specified by the student. In cases where official documentation has not yet been amended to reflect the new gender identity, the University offers a confidential identity verification procedure to ensure that the individual student’s privacy is protected during the enrolment process. The University also supplies personal fridges for students in its managed accommodation to enable safe and secure storage of medication.

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12.4 Student Profile – Ethnicity

Ethnicity Undergraduate Postgraduate Taught Total Student

Population

BAME 13.2% 14.2% 13.2%

White 86.6% 84.0% 86.5%

Unknown/Refused 0.2% 1.9% 0.3% Table 6: 2019/20 student profile – ethnicity distribution

The percentage of undergraduate students from Black, Asian or Minority Ethnic (BAME) communities has remained consistent at approximately 13% (13.9% in 2018/19 and 13.2% in 2019/20). Comparative data for all HEIs showed that 20.9% of undergraduate students and 14.3% of postgraduate students were from BAME backgrounds (Source: Heidi+ Student FPE Report). Whilst there has been a slight decrease in the percentage of students from BAME backgrounds in 2019/20 for postgraduate students, this is still significantly above the 2017/18 University figures:

Academic Year Postgraduate

Taught

2017/18 6.4%

2018/19 15.2%

2019/20 14.2% Table 7:Percentage of students from BAME background

The University has a low refusal rate for ethnicity data, compared to 16% refusal rate for undergraduate courses and 37.9% for postgraduate courses for all HEIs (Source: Heidi+ Student FPE Report). A comparison of the University 2019/20 distribution against the 2018/19 HEI data is shown in the following chart.

13.2% 14.2% 13.2%

86.6% 84.0% 86.5%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Undergraduate Postgraduate Taught Total Student Population

2019/20 Student Profile - Ethnicity

BAME White Unknown/Refused

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12.5 Student Profile – Disability Student disability is recorded, and returned to HESA, as one of the following codes:

o No disability o A social/communication impairment such as Asperger's syndrome/other autistic

spectrum disorder o Blind or a serious visual impairment uncorrected by glasses o Deaf or a serious hearing impairment o A long standing illness or health condition such as cancer, HIV, diabetes, chronic

heart disease, or epilepsy o A mental health condition, such as depression, schizophrenia or anxiety disorder o A specific learning difficulty such as dyslexia, dyspraxia or AD(H)D o A physical impairment or mobility issues, such as difficulty using arms or using a

wheelchair or crutches o A disability, impairment or medical condition that is not listed above o Two or more of the above impairments and/or disabling medical conditions

This can be aggregated as follows:

Disability Undergraduate Postgraduate

Taught Total Student

Population

No disability 70.1% 58.5% 69.6%

Dyslexia/ Dyspraxia/ ADHD 9.2% 12.3% 9.3%

Other disability 20.7% 29.2% 21.1% Table 8:2019/20 student profile – disability distribution

20.9%13.2%

16.0%

63.2%

86.6%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2018/19 HEI Undergraduate Data 2019/20 NUA Undergraduate Data

Ethnicity distribution for NUA and all HEIs

BAME Unknown/not applicable White

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The overall percentage of students declaring a disability has risen from 27.9% in 2018/19 to 30.4% in 2019/20, as shown in the following chart:

Comparative data for all HEIs in 2018/19 showed that 15% of undergraduate students and 10% of postgraduate students disclosed a disability. Of these 5.4% of undergraduate students and 3.8% of postgraduate students disclosed a specific learning difficulty such as dyslexia, dyspraxia or ADHD (Source: Heidi+ Student FPE Report).

25.5%

27.2%27.9%

30.4%

20.0%

22.0%

24.0%

26.0%

28.0%

30.0%

32.0%

34.0%

2016/17 2017/18 2018/19 2019/20

Student Profile - % Students with a declared disability

70.1% 58.5% 69.6%

9.2%12.3%

9.3%

20.7%9.3%

21.1%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Undergraduate Postgraduate Taught Total Student Population

2019/20 Student Profile - Disability

No disability Dyslexia/ Dyspraxia/ ADHD Other disability

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12.6 Student Profile – Religion or Belief

Religion or Belief Undergraduate Postgraduate Taught Total Student

Population

Buddhist 0.8% 0.9% 0.8%

Christian 15.4% 19.8% 15.6%

Hindu 0.6% 0.0% 0.6%

Jewish 0.2% 0.0% 0.2%

Muslim 0.6% 1.9% 0.7%

No religion 71.8% 62.3% 71.4%

Sikh 0.1% 0.0% 0.1%

Spiritual 2.4% 1.9% 2.4%

Any other religion or belief 1.4% 3.8% 1.5%

Information refused 6.6% 9.4% 6.7% Table 9:2019/20 student profile - religion or belief distribution

The proportion of students identifying with no religion has marginally decreased from 71.5% in 2018/19 to 71.4% in 2019/20. In comparison with all HEIs, in 2018/19 a total of 45.2% of undergraduate and 43.2% of postgraduate students identified with no religion (Source: Office for Students Equality and Diversity dataset). The level of disclosure of religion has slightly decreased from 93.8% in 2018/19 to 93.3% in 2019/20 – this equates to 15 additional students refusing to provide/not providing data regarding their religion or belief in 2019/20.

71.8%62.3%

71.4%

21.6%28.3%

21.9%

6.6% 9.4% 6.7%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Undergraduate Postgraduate Taught Total Student Population

2019/20 Student Profile: Total Student Population Religion or Belief %

No Religion Religion or Belief Information refused/unknown

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12.7 Student Profile – Sexual Orientation

Sexual Orientation Undergraduate Postgraduate Taught Total Student

Population

Bisexual 12.8% 9.4% 12.6%

Gay man 2.4% 1.9% 2.4%

Gay woman/lesbian 2.0% 2.8% 2.1%

Heterosexual 67.2% 67.9% 67.2%

Information refused 12.5% 14.2% 12.6%

Other 3.2% 3.8% 3.2% Table 10: 2019/20 student profile - sexual orientation

The level of disclosure has decreased slightly from 88% in 2018/19 to 87.4% in 2019/20. with 12.5% of undergraduate students and 14.2% of postgraduate students refusing to answer/not providing sexual orientation data. The largest increase in sexual orientation was for students identifying as bisexual – which increased from 10.7% in 2018/19 to 12.6% in 2019/20.

Academic Year Undergraduate

and Postgraduate

2016/17 7.2%

2017/18 8.8%

2018/19 10.7%

2019/20 12.6% Table 11:Percentage of students identifying as bisexual

A total of 67.2% of students identified as heterosexual in 2019/20 – a decrease of 3.2% since 2018/19. Whilst the number of students identifying as heterosexual has decreased across the sector, as shown in the following chart the University is significantly lower than the sector distribution.

12.8% 9.4% 12.6%

67.2%67.9%

67.2%

12.5% 14.2% 12.6%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Undergraduate Postgraduate Taught Total Student Population

2019/20 Student Profile - Sexual Orientation

Bisexual Gay man Gay woman/lesbian Heterosexual Information refused Other

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12.8 Student Profile – Marital Status The University does not currently collect information on students’ marital status. Students who are experiencing difficulties directly related to their marital status can seek mitigation through our Extenuating Circumstances procedure and all students have access to information, advice and guidance through the University’s Student Support service. Financial support may be available through the University’s Access to Learning Fund where additional financial needs are identified. 12.9 Student Profile – Pregnancy and Maternity Three students went on intermission due to pregnancy in 2019/20. While on maternity leave, students retain access to the course virtual learning environment (VLE) and are able to access on-line course materials and keep in touch with their peers. Before rejoining their course students are contacted by Student Support to discuss any additional support needs that may be required and when they return to University students attend a series of supportive monitoring sessions with their course teams. The University does not have crèche facilities and students are expected to arrange childcare. The Student Support staff will assist any student with funding applications to Student Finance England if required. Additional financial support may be available through the University’s Hardship Fund where additional financial needs are identified.

87%86%

85%

74%73%

70%

67%

60%

65%

70%

75%

80%

85%

90%

2016/17 2017/18 2018/19 2019/20

Heterosexual distribution for NUA and HEIs

HEI Undergraduate Data NUA Undergraduate Data

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13 Staff Recruitment Profile (applicants)

The profile of candidates is analysed by the Human Resources Department for each staff vacancy and the information is used to monitor the recruitment process for protected characteristics. On an annual basis applicant data is produced for all vacancies and the data below provides an overview of the diversity profile of applicants for employment at the University. During the academic year 2019/20 a total of 64 staff vacancies were advertised which generated 1573 applications. (This included vacancies which were advertised more than once.) The breakdown of vacancies and applicants is provided. Where an individual submitted an application for more than one vacancy the data is recorded for each vacancy.

Post Type No of posts advertised No of applicants

Academic 13 106

Professional Services 35 1303

Part-time Hourly Lecturer 16 164

All applicants are asked to complete an Equality, Diversity and Inclusion Monitoring Form which is detached from the application prior to the shortlisting process and retained in the Human Resources Department only. 13.1 Age profile (applicants)

The variation in age range of applicants for the different job categories reflects the nature of the role. Academic and Part-time Hourly Lecturer posts require experience in the academic discipline and therefore the number of applicants in the age range below 30 is significantly smaller (8.5% and 16.1%) than for professional services staff at 51.4%, where the highest proportion of applicants were in this group. There was a higher percentage of applicants under 30 applying for Part-time Hourly Lecturer roles (16.1%) in 2019/20 compared to the previous year (9.6%).

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Academic Professional Services PT Hourly Lecturer

Age Profile - Staff Recruitment

60+ years

50 - 59 years

40 - 49 years

30 - 39 years

Below 30

Not provided

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13.2 Gender profiles (applicants)

Gender profiles have increased in all areas with female percentage increasing and male percentage decreasing. For academic posts the percentage of female applicants has increase from 39% to 43%, for part-time hourly lecturers the percentage has increase from 38% to 49%, and for professional services staff it has increased from 64% to 71%. Therefore female applicants have increased by 21% across all areas. 13.3 Ethnicity profile (applicants)

The percentage spilt of applicants from Black, Asian and minority ethnic communities (BAME) has reduced slightly from 11.5% in 2018/19 to 9%. There has been an increase in applicants choosing to not disclose their ethnic background from 3% to 4.4%. All NUA staff are required to undertake the Unconscious Bias online training. To ensure the shortlisting process is fair and transparent, the Director of Human Resources reviews all shortlists with special reference to BAME applications. The ED&I Monitoring forms are not

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Academic Professional Services PT Hourly Lecturer

Gender Profile - Staff Recruitment

Not provided

Male

Female

86.6%

4.4%

6.8%1.2% Less than 1%

Ethnicty profile - Staff Recruitment

White

Not Known/Not given

Mixed and OtherEthnicBackgrounds

Black/ Black British

Asian/Asian British

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shared with the shortlisting panel. Only applicants who match the essential criteria for the position are shortlisted. 13.4 Disability profile (applicants)

The number of applicants identifying that they have a disability increased again this year to 14%, compared to 11.6% in 2018/19 and 10.4% in the previous year. 13.5 Sexual orientation profile (applicants)

Disclosure rate remains similar to the previous year with 11.6% if applicants preferring not to say, and 11.8% in 2018/19. The number of applicants identifying as heterosexual has decreased to 73.6% from 80.3% in

2018/19. There has been an increase in applicants identifying in all of the following

81.7%

14.0%

4.3%

Disability Status Profile - Staff Recruitment

No known disability

Has a disability

Prefer not to say/not given

7.2%2.5%

1.8%

73.6%

11.6%

1.8%1.5%

Sexual orientation Profile

Bisexual

Gay men

Gaywomen/lesbian

Heterosexual

Informationrefused

Other

Not provided

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categories from the previous year; bisexual (3.8% > 7.2%), Gay men (1.5% > 2.5%), Gay

women/lesbian (1.2% > 1.8%), and other (1% > 1.8%).

13.6 Religion or belief profile (applicants)

Applicants declaring ‘no religion’ or belief remains similar to the last two years at 62.8% (63% in 2018/19 and 64.5% in 20107/18). 9.2% of applicants preferred not to disclose their religion or belief information. In addition, 1.1% left this category blank on the ED&I Monitoring Form. 13.7 Marital status profile (applicants)

22.1%

45.2%

22.9%

2.3%5.4%

less than 1% 1.5% less than 1%

Martital Status - Staff Recruitment

Married

Single

Living withpartnerDivorced

Not provided

Civil Partnership

Other

Widowed

1.9%0.8%

19.4%

0.6%

0.4%

0.7%

62.8%

3.1%

9.2%

1.1%

Religion or Belief Profile - Staff Recruitment

Any other religionor beliefBuddhist

Christian

Hindu

Jewish

Muslim

No religion

Spiritual

Prefer not to say

Not provided

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The number of applicants that provided no information on their marital status remains similar to the last year at 5.1% (5.8% 2018/19). Applicants declaring they are married has decreased to 22.3% from the previous year of 27.6%, however applicants declaring they are ‘living with partner’ has increased this year to 23.1% from 12.5% in 2018/19. 13.8 Gender identity profile (applicants) Less than 1% of applicants identified themselves as transgender. The level of disclosure in 2019/2020 was 80% at the same level as the previous year. 14 Disability Support for Applicants and Students The Student Support team has an all-day presence at each of NUA’s Open Days (currently eight per year), and numerous questions regarding disability support are fielded from potential applicants and their parents. Through our Applicant Portal, disabled applicants are then given the opportunity to disclose any support or adjustments they may require for interview, in respect of their disability. Following this, further information is sent to applicants who have made a disability disclosure. This aims to familiarise them with the Disabled Students’ Allowance (DSA) and encourage early applications for DSA, and allows NUA to be anticipatory and pro-active by identifying and exploring support needs early. If an applicant discloses a disability or condition that may affect their ability to access their course, this is explored with them in detail before an offer of a place is made. The purpose of this process is to allow applicants to make informed university choices and ensure that their two UCAS choices are made with full information about access issues. NUA operates a Disability Support Group which meets during the months leading up to the start of the academic year. The membership of the group includes senior managers. The Group explores any complex support needs identified by firm applicants, and then takes a coordinated approach to arranging support in preparation for the start of term. With the reduction in Disabled Students’ Allowance funding at national level, and greater expectations placed on higher education institutions to make reasonable adjustments and create an inclusive campus, the Student Support team is increasingly being asked to purchase specialist equipment and furniture required by individual disabled students, and fund the cost of lower levels of support which are no longer funded by DSA (Practical Assistant support, General Mentor support and occasionally Note taker support). The Disability Support Advisor provides information, advice and guidance to disabled applicants and students throughout the calendar year. She works with those who have disclosed a physical or mental disability or health condition, whether or not they have applied for Disabled Students’ Allowance. She advises on the DSA application process, liaises with academic and workshop staff in order to implement adjustments for individual students, offers 1-2-1 appointments with students on issues to do with their health and wellbeing, and coordinates the work of our team of sessional Student Support Workers. Students with disabilities are provided with a range of support from skilled support workers, where this has been identified in their DSA Needs Assessment Reports:

General Mentors – can support students at tutorials and in workshops, help interpret project briefs, and advise on basic study skills such as time management.

Facilitators – assist with practical tasks on students’ direction.

Note takers – can take notes for students in lectures and tutorials.

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Specialist Mentors – work with students with mental health issues and those on the autistic spectrum to help them overcome the barriers they face as a result of their condition. Includes social and study strategies, time management, and advice on strategies to manage their condition.

Specialist Study Skills Tutors – provide specialist study support to students with autism, dyslexia and other specific learning difficulties.

The University continues to be registered as a Non-Medical Help Provider under the quality framework introduced by Student Finance England in 2016, which applies to non-medical human support funded through Disabled Students’ Allowance. The University is audited annually to demonstrate compliance with the Quality Assurance Framework. Our third audit took place in November 2019 in respect of the 2018/19 academic year, and a pass mark of 95.24% was achieved. Audit fees vary annually and are based on the number of students being supported in any given year. NMH support can be awarded to NUA or to any number of external providers. The University is expected to maintain a relationship with all external providers who support NUA students. The number of disabled students in receipt of DSA and in attendance at the University continues to rise year on year, as does the number of those disclosing a mental health condition. Towards the end of the academic year the University created and advertised the new post of Student Mental Health and Wellbeing Advisor, to be filled ready for the coming academic year. 15 The Estate and Accessibility

The University has an ongoing rolling programme of improvements to its Estate and always ensures that any changes incorporate the needs of people with disabilities and specific needs. During major refurbishments ways of improving the buildings accessibility and usability are always considered and appropriate changes implemented. Where physical changes to buildings cannot be made (e.g. due to historic monuments and building restrictions) adjustments are made to relocate facilities into other areas to accommodate students with disabilities.

All students and staff with physical disabilities are given a one-to-one induction by the Health and Safety Officer to assess their specific needs, and designated disabled parking provision is made available for staff and students. Adjustments to the Estate were implemented to respond to Covid-19, for example signage was introduced to ensure social distancing; hand sanitizer stations were located at key places and increased use of touch point cleaners. 16 Change Working Group (CWG) A Change working group was established in June 2020 in response to the events in America and the UK in support of the Black Lives Matter movement and Race equality. The current membership consists of academic and professional services staff, with representatives from both faculties, Technicians, Library, Student Support/Registry, Human Resources, Business & Employability including alumni and Marketing. The group, led by the Dean of Arts & Media, meets every five to six weeks and currently reports to the Senior Management Team (SMT). Updates on the activities of the group are provided to both ED&I Committee and LTQC. CWG is responsible for developing a set of proposals split into three separate themed headings of:

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Equality (structural inequalities, award differentials...)

Diversity (increase greater diversity of staff and students...)

Inclusion (anti-racism, staff and student training, decolonisation...) Activities also include advising on the NUA Equality Statement (from the ED&I policy) updated as the Equality, Diversity, Inclusion & Change Commitment. The work of the group also informs the development of the NUA Strategic Plan 2020-2023, in particular the aims, objectives and actions for an Inclusive Community. 17 Marketing and the University Website The University uses images and student profiles/case studies which include international students, those from a diverse ethnic background and a gender mix where possible. For example images containing a mix of male and female students are used to promote the BA (Hons) Fashion and BA (Hons) Textile Design courses which traditionally attract female students. Similarly, promotional literature for the BA (Hons) Games Art and Design course highlights the success of female graduates in a male dominated sector. A series of films about workshops and technicians has been uploaded on the website which include interviews with students from a diverse range of backgrounds. More films have also been made by and for international students to illustrate their experience within their course, the University and the City. The University works with current students and graduates to create user-generated content about life at and after NUA, which it publishes through its social channels – both institutional and course-led. The main NUA Instagram account has over 13k followers and followers to the combined course-led accounts is in excess of 25k. The website includes an international section which gives specific information for students from different countries and includes student blogs and interviews. There are more blogs written by students and also Student Support staff highlighting topics such as ‘Life Hacks for the 1st week’. Social media and especially Instagram takeovers have included information for students from Professional Service staff and students. The recent partnership with Unibuddy allows prospective students to ask any question they need to and to receive a response direct from our participating Student Ambassadors. An updated Accessibility statement is available on the homepage of the website to ensure users can access the information they need. The website has been reviewed and is now partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. These guidelines include the ability to:

Zoom in up to 300% without the text spilling off the screen

Navigate most of the website using just a keyboard

‘Skip to content’ using tab on your keyboard

Listen to most of the website using a screen reader

Navigate our online forms using just a keyboard The University maintains a subscription to the SiteImprove service which monitors the website for errors including those that affect accessibility, such as missing meta data attribution, broken links and erroneous spelling.

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18 Policies and Guidelines Since launching the Maternity Connections Scheme it has had very positive feedback. Due to the current situation and social distancing NUA will hold the next event virtually. This year NUA will survey staff on paternity/adoption/shared parental leave to assess whether they would like the Connection scheme extended to them, or to run a separate event. This year NUA published ‘Guidance on Menopause and the workplace’, to raise awareness, provide information, guidance and support and training, as well as planning to embed ‘the menopause’ in a wider health and wellbeing agenda to encourage discussion of issues related to supporting longer working live. The University also facilitated an event for International Women’s Day, to provide information to staff about the menopause, which was attended by more than 30 staff. In conjunction with Access to Work, NUA has information available to all staff on the support available to those with mental health concerns. This is a confidential service offering a tailored package to support staff at work and returning to work following a period of absence. 19 Staff Training and Development The staff training and development programme for 2019/2020 included activities focusing on equality, diversity and inclusion. Equality and Diversity Essentials New staff continue to work through the on-line Equality and Diversity Essentials training package which provides a basic understanding of the core principles of equality and diversity in the workplace. Interactive questions are asked throughout the course to help to consolidate the employees’ learning experience and a marked assessment section at the end of the course ensures that employees have understood what they have learned. 52 staff have completed the e-learning package in the past 12 months. Aurora Women Leadership programme This year NUA supported 2 staff members on this leadership programme which is designed to; develop leadership behaviors, skills and knowledge; Identify and overcome barriers and obstacles; and grow confidence and a leadership identity. Unconscious Bias training This training course was launched two years ago and was issued to all current staff to complete. Since the launch it now forms a mandatory part of the new starter training. Successful Recruitment and Selection In 2019/2020 NUA continued to provide one-to-one training for staff new to the interview process and/or new to the University’s process. Additional guidance has been provided to panels undertaking interviews remotely, during the current restrictions on face-to-face activities. Since March 2020, NUA have had to follow government guidelines in regards to pre-employment checks i.e. remotely.

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Mental Health Training This year NUA launched an online Mental Health Awareness Training with a manager and non-manager version for staff to choose from. 37 staff have voluntarily completed the non-manager training and 7 have completed the manager version since its launch. Wellbeing In February 2020 14 staff attended a Wellbeing in the Workplace workshop run by Norfolk Wellbeing Service. Attendance to this was voluntary. This year NUA launched ‘Stress Awareness Training’ available to all staff on our online learning platform, it is a voluntary course. Since the launch, 38 staff members have accessed the training and 12 staff members have fully completed all the available modules. During the first national lockdown in 2020 NUA launched an online wellbeing group for staff to share ideas on wellbeing top tips, resources and information. The group has 42 members and was a hive of activity during lockdown with staff sharing fitness workouts, including live yoga sessions, virtual quizzes, lots of tips on mindfulness, promoting and discussing ‘Men’s Health Week’, and ideas of what to do in and around Norfolk during lockdown. The group is still active today. Enhancing the Learning Experience of Dyslexic Students Designed to build an understanding of dyslexia and develop strategies to enhance the teaching and learning experience, this course was repeated in 2019/20 and was attended by 18 student facing staff. Training to Support Students A range of training took place during 2019/2020, for staff from the Student Support team. This included; the student sex worker, eating disorder awareness, and prevent training. 20 Objectives for 2020/21

Continue to maintain the level of disclosure of protected characteristics and increase

the level of disclosure of sexual orientation and religion or belief by 2% to 86% and

90% respectively

Collate data provided on a voluntary basis from Visiting Lecturers to monitor the

protected characteristics of this group

Organise a minimum of two Maternity Connections events per annum and promote

the scheme to new expectant mothers

Survey staff who are new to fatherhood to ascertain if they would benefit from the

University organising a network similar to the Maternity Connexions scheme

Ensure that the University is an active participant in key equality and diversity

networks

Identify opportunities to increase the representation of BAME staff within the

University

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Ensure equality of opportunity is provided for researchers to contribute to future REF

submissions 2020

Ensure staff are aware of and able to respond to the diverse nature and needs of the

student body

Building projects/refurbishments include consideration of access needs where

appropriate (taking into account historic building constraints etc)

Ensure notice of work is communicated in advance and where staff or students have

mobility issues they are advised of alternatives

New staff to successfully complete an online Equality and Diversity programme within

the first six months of their employment

Ensure that staff at all levels have the training and tools to contribute to positive

culture at all levels of the organisation

Provide unconscious bias training to staff, particularly those participating in staff

and/or student recruitment

Provide Mental Health Awareness and Wellbeing information to support staff in the

workplace

Arrange at least one event led by local MIND group to support mental health in the

workplace

Delivery of Sexual Harassment training to managers and staff

Delivery of Race awareness training to managers and staff

Publish the University Gender Pay Gap figures on an annual basis and produce an

action plan to address any gaps