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Equality, Diversity and Inclusion Strategic Plan University Hospitals of Leicester NHS Trust 2020-2025

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Page 1: Equality, Diversity and Inclusion Strategic Plan

Equality, Diversityand InclusionStrategic Plan

University Hospitals of Leicester NHS Trust

2020-2025

Page 2: Equality, Diversity and Inclusion Strategic Plan

If you would like this information in anotherlanguage, or format such as EasyRead or Braille,please contact us by:

Telephone: 0116 250 2959

Email: [email protected]

Accessibility Statement

Page 3: Equality, Diversity and Inclusion Strategic Plan

1

Contents

Pillar Two: Workforce

Evaluation of impact

03

1109

1912

3020

31

02

Pillar Three: Inclusive Culture

Executive Summary

Introduction

Pillar One: Patients

32 Conclusion

Communication and Engagement

Revised EDI Strategic Plan 5 Years with priorities

3334

Acronym list

Contact us

Where are we now?

Page 4: Equality, Diversity and Inclusion Strategic Plan

Executive Summary

2

Welcome to the University Hospitals of Leicester NHS Trust Equality, Diversity and Inclusion Strategic Plan for 2020-2025. Our Trust is dedicated to promoting and embedding the equality agenda in every aspect of the work we do; for our patients and their families, staff and stakeholders. We are committed to driving positive changes that make our Trust an excellent place to work, and enable us to provide a high standard of care for all our patients.

This year, we have seen significant changes and challenges affecting our Trust, which have highlighted the need and importance of our commitment to equality.The publication of the NHS Long Term Plan in December 2019 and the disproportionateimpacts of COVID-19 on particular groups have highlighted the need to address healthinequalities at local, regional and national levels.

Our work with developing this Strategic Plan acknowledges that COVID-19 has had asignificant impact on our patients and staff. The long term impact will be felt by many andmay take years for services to return to pre COVID levels. The need to address healthinequalities is now a national priority of the NHS Long Term Plan and post COVID recoveryplans. We acknowledge that the impacts of this will be carried into the future and this willrequire strong and effective partnerships as part of the Leicester, Leicestershire and Rutland(LLR) system, also known as Better Care Together.

The disproportionate impacts of COVID on BAME communities, together with theprominence of the Black Lives Matter Movement have raised race equality issues to theforefront - we will take action that is needed to tackle the injustice of discrimination faced byour BAME patients, staff and the communities we serve.

This review will set out our strategic plan for improving equality, diversity and inclusionacross the Trust and LLR system. It will align to the principles set out within our legal duties,NHS Long Term Plan, NHS People Plan and the Workforce Race Equality Standard (WRES)Model Employer Strategy which addresses racial inequalities and discrimination within theNHS, including leadership diversity.

Work carried out as part of this review has involved undertaking an rigorous evaluation ofour equality performance to date. Review work has involved carrying out in-depth analysisof equality related data, patient feedback and themes. Review work was informed byworkshops with staff from different teams within the Trust, all of which have helped toinform our revised equality objectives for the next 5 years.

Our ambition is that we improve equality, diversity and inclusion across our Trust and wewill lead the way and influence wider changes in the NHS at both local, regional and nationallevel. We are focused on providing an inclusive workplace that is free from discriminationand provides the best environment for our workforce to thrive as well as an excellent settingfor our patients to be cared for.

Page 5: Equality, Diversity and Inclusion Strategic Plan

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Our evidence-base for EDI shows differentialoutcomes and experiences for patients andour workforce from different backgrounds

EDI is a transformational agenda whichrequires cultural change to addressdifferential outcomes

Our Trust is committed to developing aninclusive culture which facilitates the provisionof outstanding care to all of our patientsregardless of their social background, and toattract and develop diverse talent. Our vision isdirected by the following:

Our Equality, Diversity and Inclusion (EDI) Vision

Introduction

Page 6: Equality, Diversity and Inclusion Strategic Plan

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We included work within the workshops to focus on:

Patient Outcomes and Experience

Reducing health inequalities

Collaborating with key stakeholders

across the LLR system

We have reviewed our current approach to EDI and have decided to refresh our plan.The drivers for this came from three areas:

Our refreshed approach to EDI

Strategic

Legal and regulatory

Moral

The Three Pillars

Outstanding healthoutcomes and

experiences for all ourpatients regardless of

their social background

A diverse, talented,and high performing

workforce

An inclusive,accessible and civil

culture

The aims of our revised EDI strategy can be catagorised into three different pillars,which have informed the focus of our EDI objectives:

Patient Outcomes and Experience

With the aim to help identify a

set of EDI patientpriorities

Page 7: Equality, Diversity and Inclusion Strategic Plan

5

How will weget

there?

This Strategic Plan has been developed using a range of information, feedback andevidence relating to our EDI work. Much of this evidence is set out in our case forchange, which should be read in conjunction with this plan.

This document outlines the journey of how we reached our EDI Strategic Plan. Itsets out the drivers for change, the direction and mechanisms of our review workand our revised EDI priorities moving forward.

Where arewe now?

Where do we want to be?

Workforce related outcomes

In order to refresh our EDI plan we invited a range of stakeholders across UHL toattend a series of workshops. Our workshop themes based around workforce were:

Attraction and Recruitment

Development and Progression

Anti-Bullying and Harassment Pay and Benefits

Page 8: Equality, Diversity and Inclusion Strategic Plan

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During 2020, all NHS organisations, including our Trust haveresponded to the pandemic. This has impacted our communities, patients and staff in every aspect of our lives.

The pandemic has impacted the way we deliver services, with a nationally directed response. It has shone a light on existing health inequalities and there is now a national directive to tackling inequalities and addressing discrimination. We haveconsidered this as part of this review work in order to improve theexperiences of all our patients and staff including those facingdisproportionate outcomes , especially BAME staff.

New information impacting our Trust

The impact of COVID-19

Mandate the collectionand monitoring ofethnicity data and

ensure data is readilyavailable to local health

and care partners tohelp mitigate the impact

of COVID-19 on BAMEcommunities

Support communityengagement using

participatory research tounderstand the variety ofdeterminants of COVID-19in BAME communities, andto develop programmes to

reduce risk and improvehealth outcomes

Improve services for BAME communities including access,experiences and outcomes of commissioned services at

all levels including health impact assessments, goodrepresentation of black and minority ethnic communities

among staff at all levels and sustained workforcedevelopment and employment practices

Accelerate the development of culturally competentoccupational risk assessment tools that can be used in

a variety of settings to reduce the risk of employees'exposure to and acquisition of COVID-19, especially for

key workers

Fund, develop and implementculturally competent COVID-19

education and preventioncampaigns, working with localBAME and faith communities

Ensure that COVID-19recovery strategies activelyreduce inequalities causedby the wider determinants

of health to create long termsustainable change

Accelerate efforts to targetculturally competent health

promotion and diseaseprevention programmes fornon-communicable diseasespromoting healthy weight,physical activity, smoking

cessation, mental wellbeing andeffective management of

chronic conditions

A report by Public Health England on the impact of COVID-19 sets out the following keyrecommendations:

Page 9: Equality, Diversity and Inclusion Strategic Plan

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The NHS People Plan provides national, regional and local actions for 2020/21 tosupport the NHS workforce. Published in July 2020, the plan focuses on equality andtackling inequalities throughout. Following its release, additional guidance to supportthe implementation of the People Plan has been published by NHS England andImprovement titled 'Implementing Phase 3 of the NHS response to the COVID-19pandemic' (published August 2020).

The plan acknowledges the challenges that we have faced as a result of COVID-19 andprovides a shared purpose in order to drive change moving forward. It particularlyfocuses on the existing inequalities that impact upon BAME communities and staff thathave been highlighted during the pandemic. As part of the plan, NHS organisations are expected to create a compassionate andinclusive culture in the workforce. As a Trust, this has reinforced our commitment tocreating an inclusive culture which is set out in pillar three of our EDI strategy.

New ways ofworking and

delivering care

Belonging in theNHS

Looking afterour people

The NHS People Plan

The key themes from the NHS People Plan

Actions we mustall take to keepour people safe,healthy and well– both physically

andpsychologically

Highlighting thesupport and

action needed tocreate an

organisationalculture whereeveryone feels

they belong

Growing for thefuture

Effective use ofthe full range of

our people’s skillsand experience to

deliver the bestpossible patient

care

Build on renewedinterest in NHS

careers, to expandand develop our

workforce, as wellas taking steps toretain colleagues

for longer

Our UHL People Plan has been aligned to national, regional and system levelpeople priorities.

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The development ofSystem and UHL

People Plan

The implementationof Equality and

Inclusion Strategies

Supporting staffthrough policies and

procedures

Phase 3 recovery ofservices following

COVID-19 planning

WRES, WDES andGPG delivery

planning

Governancearrangements fordriving equality

performance

Considerations for our ongoing and future equality and inclusion work aresummarised below:

Our key considerations for equality review work

Equality DeliverySystem (EDS) 2 and

Accessible InformationStandard (AIS)

Feedback fromStaff Networks

Impact of globalequality

movements

Page 11: Equality, Diversity and Inclusion Strategic Plan

Where are we now?

Our previous EDI reporting highlights that our Trust can demonstrate a high level of compliance to our equality duties. The EDI objectives developed within thisStrategic Plan aims to further improve and demonstrate our commitment to theequality agenda. We are proud of the recent achievements we have made as a Trust,as summarised below:

Equality and Diversity Board established which is led by our Trust CEOUHL BAME Voice Network with over 200 staff membersUHL Differently Abled Voice Network with over 25 staff membersUHL Leicester Asian Nurses Network with over 45 staff membersBAME Leadership targets met for Bands 8a and 8bDevelopment of Patient and Staff Trans and Non Binary policies in partnershipwith the Trans communityDignity gowns pilot implemented as a result of patient feedback from MuslimcommunityChanges to recruitment process which the Trust mandates balanced recruitmentpanels for posts Band 8b and aboveBias training delivered to 132 staff and Professional Behaviour Master Classesdelivered to 142 staffImplementation of Reverse Mentoring Scheme - targeted at UHL SeniorLeadership Team with 21 mentees and 21 reverse mentors recruitedAnti-Bullying and Harassment plus Disability Advisory Service establishedPrince's Trust and Learning Disability Employment Programme in operation with46 participantsUHL completed National NHS Employers Partners EDI Programme year 1 and 2UHL delivered BAME Master Classes in partnership with the WRES NHS Englandteam and participated in WRES Quality Improvement Project and NHSEpublicationUHL hosted its first BAME conference with 141 participantsLaunch of Cultural Ambassadors programme with 11 Ambassadors across UHLEDI training for UHL Improvement Agents with 65 participants

Pre COVID EDI acheivements:

9

Page 12: Equality, Diversity and Inclusion Strategic Plan

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UHL held five Listening Events led by our Trust CEO to provide reassurance,inspire and motivate workforce. Events provided opportunity for UHL to hear,understand and address concernsOccupational Health Service playing a central role in designing risk reductionframework for both Trust and NationallyLeicester is a front runner of national research activity in COVID impacts on BAMEcommunities and other community groups at risk of poorer health outcomesUHL has good survival rates in relation to patients admitted with Coronavirus -with one of the best survival rates nationally UHL introduced GRIPE tool for junior doctors to report racial discrimination,harassment and victimisationSupport package developed for leaders and line managers to enablecompassionate and inclusive conversations during one to one meetings tosupport risk assessments and health and wellbeing LLR System EDI Taskforce established with regular system wide communicationduring COVID LLR System started work to develop an Inclusive Decision Making FrameworkLLR Academy established which is clinically led with strong focus on EDIStrong partnerships in place with regional and national EDI teams influencing thedirection of travel

Where are we now? Continued...

During COVID EDI achievements:

Page 13: Equality, Diversity and Inclusion Strategic Plan

Outstanding health outcomes and experiences for all our patientsregardless of their social background

Pillar One: Patients

About our patientsBetween April 2019 and March 2020 there were 260,730 patients accessing hospital services at the Trust. For ourreview work, we have looked at the backgrounds of our patients. We have compared to local demographic data available through JSNA and Office of National Statistics (ONS). This data highlights that our patients come from diverse backgrounds.

Summary information on some of the protected characteristics of our patients are listed below. We are aware that patients come from arange of different backgrounds and circumstances including carers, veterans, ruralcommunities, asylum seekers and refugees.

26,111 of patients were aged under 15138,660 of patients were aged between16-6491,364 of patients were aged 65+

Ethnic Background

69.39% of patients were White Britishand 22.24% of patients were BAME.

989 of patients during 2019/2020 hada learning disability.

Learning Disability

Age Sex

44.30% of patients were male55.70% of patients were female

11

Page 14: Equality, Diversity and Inclusion Strategic Plan

Pillar Two: Workforce

12

The current situation

Across the Trust,35.43% of the

workforce are Black,Asian and Minority

Ethnic (BAME)

16.64% are BAME

80.60% are White

2.75% Unknown

Leadership Roles

Self reportingethnicity is

generally high with1.52% of the

workforceunknown

The review has looked at workforce information inrelation to Race, Disability, Gender and SexualOrientation. For our review work, we have looked atthe backgrounds of our staff. We have compared tolocal demographic data available through JSNA andOffice of National Statistics (ONS).

Source: UHL Workforce Data December 2019

A diverse, talented, and high performing workforce

Race

There is generally ahigher proportion ofBAME staff in lowerAgenda for Change

bands, compared to theLLR local population

BAME staff morelikely to report

negativeexperiences at

work

For our review work, full disaggregated staff data has been analysed - see Case for change.

Compared to theoverall workforce,

BAME representation isgenerally lower inLeadership roles

There is generally ahigher representationof BAME staff in theMedical workforce

Overall ethnicity acrossdifferent staff groups

shows variation. BAMEstaff have the highest

representation (across allBands) within Additional

Professional Scientific andTechnical group andEstates and Ancillary

Page 15: Equality, Diversity and Inclusion Strategic Plan

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During the review of our EDI Strategic Plan, updateddata was available through the WRES submission for2020.

Below is a breakdown of current BAME staff by Band 8and above. The table shows the Trust's BAME stafftargets over a 10 year trajectory until 2028 for Bands8a to VSM.

These targets are part of the national agenda toimprove BAME representation at Leadership roleswithin the NHS and are aligned to the NHS People Planand Model Employer Strategy devised by the WRESimplementation team.

Source: UHL Workforce Data September 2020 - Note - Board members have been excluded from this data analysis.

For our review work, full disaggregated staff data has been analysed - see Case for change.

Leadership diversity

BAME workforce isunderrepresented atBands 8 and above

There is variation inBAME representation

across staff groupsfor consultants andleadership bands

There are no BAMEstaff at Very SeniorManagement level

2019 Targets metoverall but just under

target for Bands 8cand 8d

2020 Targets metoverall but just undertarget for Bands 8c,

8d, 9, and VSM

Work needs to bedone to improve

BAME representationat leadership level

Page 16: Equality, Diversity and Inclusion Strategic Plan

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Analysis of data from the NHS Staff Survey 2019by ethnicity shows:

BAME Staff experiences

Staff from BAME backgroundsexperience lower rates of harassment

from patients and the publiccompared to White staff

The rate of harassment for allethnicities has fallen significantlysince 2018 but is higher for BAME

staff compared to White staff

BAME staff experiencing discrimination fromtheir managers / colleagues is significantly

higher than white staff. This has fallen slightlysince 2018 but remains a concern to the Trust

Data is based on the2019 annual staff

survey which had anoverall response rate

of 35.4%

For our review work, data relating to NHS Staff Survey is include with the Case for change.

Page 17: Equality, Diversity and Inclusion Strategic Plan

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The current situation

Disability

Source: UHL Workforce Data 2019

Across the Trust,4.3% (698 people)have declared they

a disability

Very low number ofstaff in leadershiproles declare theyhave a disability

Leadership Roles

The Trustcompletes annual

Workforce DisabilityEquality Standard

(WDES) whichcontributes to

national reporting

There is slight variationacross average hourly

pay rates with staffwith disabilities paid

less than non disabledstaff for all grades.

More work is neededto understand this

There is some variationacross staff bands fordisability but cautionshould be taken withthe interpretation of

this data due to somebands having relatively

low numbers of staffFurther data analysiswould be helpful in

determining if there isa link between % ofstaff not disclosing

disability status and Band

There is slight variationacross different staff groups.

Caution should be takenwith the interpretation of %calculations due to relatively

small numbers withincertain staff groups

For our review work, full disaggregated staff data has been analysed - see Case for change.

Page 18: Equality, Diversity and Inclusion Strategic Plan

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Staff with Disabilities - experiencesAnalysis of data from the NHS Staff Survey 2019 by disabilityshows:

Staff with disabilities experiencehigher rates of harassment from staff,

patients, relatives and the publiccompared to non disabled staff

Data is based on the2019 annual staff

survey which had anoverall response rate

of 35.4%

Disabled staff experiencingdiscrimination from staff and from

their managers is significantly higherthan for staff with no disability

The rates of reporting harassment incidentshave decreased for all staff in 2019 from theprevious year.  Disabled staff are reporting

slightly less incidents of harassment andabuse than non disabled staff

Further insight is needed to understand this as overall, we know that disabledstaff are more likely to experience harassment, bullying or abuse.

For our review work, data relating to NHS Staff Survey is include with the Case for change.

Page 19: Equality, Diversity and Inclusion Strategic Plan

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The current situation

From a total of 11band 9 posts, 9 are

held by women

Gender

There is lowrepresentation for

women in VSMand Consultant

roles

Gender Pay Gap data from2019/20 show the mean

(average) pay gap differencebetween hourly earnings for

men and women is 28%

Bonus payments data showsthere is a 26% bonus pay

gap between men andwomen, with men more

likely to receive the bonus

Across the Trust,77.2% of the

workforce arewomen and 22.8%

are men

Source: UHL Workforce Data 2019

Leadership Roles

Very SeniorManagement (VSM)

roles have higherrepresentation

from men

Estates and Ancillaryand Medical and

Dental have an overrepresentation of

men when comparedto the overall

workforce

Nursing andMidwifery, Admin and

Clerical andAdditional Clinical

Services staff groupsare predominantly

women

Analysis of data showthere are a higher

proportion of womenwho work part time

within the Trust

Gender Pay Gap Information

Full information on gender pay gap data see case for change.

Source: UHL Gender Pay Gap Data 2020

From a total of 10Board Members, 4are women and 6

are men

There is somevariation across

different leadershiproles. Further work is

needed to providegreater understanding

for this variation

Data highlightssignificant low

representation forwomen across VSM

and MedicalConsultant roles

Page 20: Equality, Diversity and Inclusion Strategic Plan

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Source: UHL Workforce Data 2019

Sexual OrientationThe current situation

Across the Trust,2.2% of the

workforce havedisclosed that they

are LGB

There are relativelyhigh rates of staff

who do not disclosetheir sexual

orientation - 12.5%

Caution should betaken with this datahowever the data

doesn't show a linkbetween sexualorientation and

grade

Due to the low number of Lesbian, Gay and Bisexual (LGB) staff disclosing their sexualorientation, it is difficult to ascertain if there is low representation in the upper quartilebands of the workforce.

Further insight work is needed to

understand workforceexperiences

For our review work, full disaggregated staff data has been analysed - see Case for change.

Page 21: Equality, Diversity and Inclusion Strategic Plan

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Disability Access

An inclusive, accessible and civil culture

Pillar Three: Inclusive culture

Our work environment

Here are examples of how we promoteinclusion and meets the needs of our patientsand staff across the Trust:

Military VeteransCovenant

Volunteers

Access andreasonable

adjustments

Human Resourcepolicies andrecruitment

Engagement workwith patients, carersand local community

stakeholders

Equalityassuranceschemes

Mental Healthand Wellbeing

Support

Freedom toSpeak Up

Champions

Staff Side andpatient partners

Patient policiesand procedures

Chaplaincyservices

Page 22: Equality, Diversity and Inclusion Strategic Plan

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Improve access toour services for

patients withdiverse needs

Revised EDI Strategic Plan - 5 Years

Objectives

All objectives andactions are

aligned to theEquality Delivery

System (EDS)

Outstanding health outcomes and experiences for all ofour patients regardless of their background

To reduce healthinequalities

Ensure that patientsfrom diverse

backgrounds receivea safe, high quality

service

Page 23: Equality, Diversity and Inclusion Strategic Plan

To facilitate access to services forpatients with communicationneeds including patients with alearning disability or a sensoryimpairment

To facilitate access for patientswhose first language is not English

To continue to improve digitalaccess to services for patients

To ensure people who identify asTrans can access gender specificscreenings e.g. cervical andprostate screening

Continue to improve access toclinical services for patients withdisabilities

21

Patients, carers andcommunities canreadily accesshospital, services To reduce thenumber of DNAs

(EDS goal 2.1)

Review annually

People reportpositiveexperiences ofthe NHS (EDSgoal 2.3)

Service uptake forScreeningservices bygender identity. %of complaintsreceived by transpatients (EDSgoals 1.5 and 2.1)

Review annually

EDI Team andClinical

ManagementGroups

Patients, carers andcommunities canreadily accesshospital, services (EDS goal 2.1)

People reportpositiveexperiences of theNHS (EDS goal 2.3)

AccountableAreaOutcome measures Timeframes

EDI TeamReview annually

Review annually

EDI Team andClinical

ManagementGroups andOperations

Objective: Improve accessto our services for patientswith diverse needs

ClinicalManagement

Groups

Review annually

EDI Team andClinical

ManagementGroups andOperations

Pillar One Priorities 2020-2021

Page 24: Equality, Diversity and Inclusion Strategic Plan

AccountableAreaOutcome measures Timeframes

22

People reportpositive experiencesof the NHS (EDSgoal 2.3)

Review annually

Review annually

To have robustevidence base forEDI in place (EDSgoals 4.1, 4.2)

Reviewannually

PeopleServices

and Strategy

Providing information to patients,carers and staff on the Trust'sChaplaincy services includinginformation on different religions

Ensuring that patients with alearning disability and/or sensoryimpairments, are involved indecisions about their care

To improve understanding ofequality and inequality issuesthrough effective analysing andreporting of patient and staffoutcomes and experiences:

- Triangulation reporting - Regular reporting of equality strategy key performance indicators (KPI)

Objective: Ensure thatpatients from diversebackgrounds receive a safe,high quality service

AccountableArea

Outcome measures Timeframes Objective: To reduce healthinequalities

ChaplaincyService

Pillar One Priorities 2020-2021 continued

People reportpositive experiencesof the NHS (EDSgoal 2.3)

EDI Team andClinical

ManagementGroups andOperations

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23

A diverse, talented, and high performing workforce

Diversification ofthe UHL

LeadershipCommunity

Attract andretain a diverse

and talentedworkforce

Objectives

All objectives andactions are aligned to

the Trust's People Plan,Equality Delivery System

(EDS), Workforce RaceEquality Standard(WRES), WorkforceDisability Equality

Standard (WDES), andGender Pay Gap (GPG)

Page 26: Equality, Diversity and Inclusion Strategic Plan

To improve the representation ofethnic minorities in Bands 8a - VSMusing positive action measures

To improve the representation offor people with disabilities in Bands8a - VSM using positive actionmeasures

To improve the representation ofwomen in VSM and to improve thenumber of Board members thatare women to achieve greatergender parity

AccountableAreaOutcome measures Timeframes

Pillar Two Priorities 2020-2021

24

% increase in BAMErepresentation ateach band between8a to VSM in linewith our aspirationaltargets (EDS goals3.1 and 4.1)

% increase inDisabilityrepresentation ateach band between8a to VSM (EDSgoals 3.1 and 4.1)

% increase inWomenrepresentation in Leadership roles(EDS goals 3.1 and4.1)

Review annually

PeopleServices

and ClincalLeaders

PeopleServices

PeopleServices

Objective: Diversification ofthe UHL LeadershipCommunity

Review annually

Review annually

Page 27: Equality, Diversity and Inclusion Strategic Plan

To encourage staff todisclose/update their sexualorientation and disabilitymonitoring data through ESR

AccountableAreaOutcome measures Timeframes

25

% increase indisclosures ofdisability and LGBT.To reduce nondisclosure of sexualorientation by12.5% to 6% by2025. To reducenon-disclosure from14% to 7% forDisability by 2025(EDS goal 4.2)

PeopleServices and Staff Networks

To improve understanding ofequality and inequality issuesthrough effective analysing andreporting of staff outcomes andexperiences:

- Triangulation reporting - Regular reporting of equality strategy key performance indicators (KPI)

To have robustevidence base forEDI in place (EDSgoal 4.2)

Reviewannually

PeopleServices

and Strategy

Address gender pay gapsthrough the establishment ofgender equality working group

Objective: Attract and retaina diverse and talentedworkforce

Pillar Two Priorities 2020-2021 continued

To design and implement thehigh potential scheme pilot toidentify and develop diversetalent

To implement a local Stepping Upprogramme to encourage theprogression of BAME staff inBands 5 to 7

To promote participation in theReady Now programme toencourage progression of BAMEstaff in Bands 8a and above

PeopleServices

Review annually

Decrease the genderpay gapAlso see previouspriorities on womenrepresentation (EDSgoal 3.2)

Reviewannually

Reviewannually

Reviewannually

Reviewannually

PeopleServices

PeopleServices

PeopleServices

Increased diverseworkforce (EDS goal3.3)

Improvedrepresentation ofBAME staff in bands6 to 8 to showprogression (EDSgoal 3.3)

Improvedrepresentation ofBAME staff in bands8b and above toshow progression(EDS goal 3.3)

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An inclusive, accessible and civil culture

Foster a climateof civility which

reflects ourTrust's values

ObjectivesAll objectives and actionsare aligned to the Trust's

People Plan, EqualityDelivery System (EDS),

Workforce Race EqualityStandard (WRES), WorkforceDisability Equality Standard

(WDES), and Gender PayGap (GPG)

To develop anaccessible

environment andopen culture

Embeddinginclusivity into

our decisionmaking

processes

Page 29: Equality, Diversity and Inclusion Strategic Plan

To ensure that each member ofstaff has an EDI objective withintheir appraisal

Objective: Foster a climateof civility which reflects ourTrust's values

AccountableAreaOutcome measures Timeframes

27

100% of appraisalsto include an EDIobjective (EDS goal3.3)

December2021

PeoplesServices

/ Linemanagers

Develop and launch an ActiveBystander Programme

Measured by NHSStaff Surveyoutcome data forB&H, Exit interviewdata, Grievancesand Patientcomplaints (EDSgoal 3.4)

December2020

ActiveBystander

ProgrammeGroup

Pillar Three Priorities 2020-2021

Page 30: Equality, Diversity and Inclusion Strategic Plan

Develop an EDI communicationplan to drive improvement andhighlight successes

AccountableAreaOutcome measures Timeframes

28

EDICommunicationplan developed andapproved at EDIBoard (EDS goal4.1)

April 2021 EDI Team

Objective: To develop anaccessible environment andopen culture

To develop a staff networkframework and plan which setsout the scope and remit of ourdiversity networks to reflectLGBT+ and Gender

To hold annual planningworkshop for staff networks

Ensure that the AccessibleInformation Standard (AIS) isimplemented and embeddedinto service design and delivery

Staff network plansubmission andapproval by EDIBoard (EDS goal3.6)

January2021

EDI Team and

NetworkChairs

February2021

EDI Team and Network

Chairs

Top 3 annualpriorities agreedwith network chairs(EDS goals 3.6 and4.1)

Measured bypatient feedback- FFF andcomplaints (EDSgoals 1.1, 1.2,2.1 and 2.4)

Reviewannually

EDI Team andClinical

ManagementGroups andOperations

To attract and develop volunteersfrom diverse communities andbackgrounds

To ensure that EDI training isembedded into the volunteerinduction process

To monitor thediversity of ourvolunteers (EDS goal 4.3)

Reviewannually

Head ofVolunteering

Reviewannually

Head ofVolunteering

EDI contentincluded involunteerinduction (EDSgoal 4.3)

Pillar Three Priorities 2020-2021 continued

Page 31: Equality, Diversity and Inclusion Strategic Plan

To develop Senior EqualityChampions programme

Incorporate our approach toreverse mentoring within theSenior Equality Championsprogramme and assign a reversementor to each Senior EqualityChampion

To review our Leadership andmanagement development offer toensure EDI is integral

To embed our Inclusive DecisionMaking Framework

AccountableAreaOutcome measures Timeframes

29

Measure progressthrough thevisibility of seniorinclusiveLeadershipbehaviours andNHS Staff Survey(EDS goal 4.1)

April 2021 PeopleServices

April 2021 EDI and Staff Networks

100% uptake bysenior champions(EDS goal 4.1)

EDI embedded intoLeadership andmanagementDevelopmentprogrammes (EDSgoal 3.3)

July2021

PeoplesServices

EDI embeddedthroughout all ourdecision makingand governanceprocesses (EDSgoals 1.1 and 2.1)

December2022

Head of EDI Team

Objective: Embeddinginclusivity into our decisionmaking processes

Pillar Three Priorities 2020-2021 continued

Page 32: Equality, Diversity and Inclusion Strategic Plan

EDI Workshops

Engagement with staff networks, DAV and BAME Voice

1-1 conversations with stakeholders from across the Trust and the LLRsystem

Working in partnership with the EDI Communications Team to:Identify key EDI messages to intersect with the Becoming the Bestnarrative and the appropriate channels and audiences

EDI Communications will have an educative dimension to supportLearning and Development interventions

Inclusive leadership round tables led by Chairman, CEO, Chief PeopleOfficer and Organisation Development

Will support the change process by highlighting impact case studiesand short/medium term achievements to maintain momentum in tothe long-term

30

Our performance and governance of EDI will use the followingmechanisms:

Communication and Engagement

Page 33: Equality, Diversity and Inclusion Strategic Plan

Evaluation of ImpactPerformance and Governance

An impact and evaluation framework will be

Progress reports will be developed which detail the ongoing activity todeliver our objectives and aspirational targets which sit under each ofthe three pillars for EDI

Trust Board/People, Process and Performance Committee (PPPC) /Executive People and Culture Board (EPCB)

Quarterly reports to the Clinical Quality Review Group (CQRG)

Annual reviews of performance will take place to highlight progressagainst KPIs for EDI Board/PPPC/EPCB/Trust Board

Review work will use a range of evidenced based project managementtools

Mandated reporting for WRES, WDES, GPG and EDS

developed to allow us to measure progress and performance using Quality Improvement (QI) methodology

Our performance and governance of EDI will use the followingmechanisms:

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ConclusionThe review of our Equality, Diversity and Inclusion Strategic Plan has aimed to involve staffworking across the Trust as well as including the experiences of patients.

During the review period, we have witnessed significant changes in public awarenesstowards equality and inequality issues due to COVID 19 impacts and the Black Lives Mattermovement.

The work we have carried out as part of the review has enabled us as a Trust, to evaluateour equality performance in detail and reflect on actions needed to improve for the future.We have identified key areas where we need to do better for our staff and patientsincluding:

The review work recognises the importance of making ourservices accessible as possible as we plan for phase 3 COVIDrecovery of services. Engagement with our patients andstakeholders will help to ensure we understand the barrierspatients and carers face. This includes digital exclusion asmore digital services are put in place and where reasonableadjustments are required for people with a disability.

As a Trust, it will be everyone's responsibility to promoteequality issues and for the Board to drive this Strategic Planforward. We pledge to monitor and review our equalityperformance regularly in order that we drive improvementsand make progress.

We know that implementation of the Strategic Plan will notbe easy and this Strategic Plan is not isolated from otherchanges that are happening across the NHS and for the LLRsystem. We acknowledge that the plan may need to beflexible for its duration, to take account and give regard tochanges to national equality mandated requirements.

Improving representation of underrepresented groups in senior leadershiproles (BAME, women, sexual orientation,disability) Reducing the gender pay gapSupporting staff from differentbackgrounds to form networks of support(BAME, LGBT, female doctors)Promoting inclusive work environmentswhere all staff feel valued an are free fromharassment, bullying and discrimination Embedding EDI into senior leadership andmanagers

Improving accessibility for patientswith disabilities and meeting languageneedsIncreasing accessibility of services fortrans patients Ensuring all patients have a positiveexperience of their care Reducing health inequalitiesEnsuring there is governance fordecision making

Staff Patients

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AIS - Accessible Information StandardBAME - Black, Asian and Minority EthnicB&H - Bullying and Harassment CCGs - Clinical Commissioning GroupsCEO - Chief Executive OfficerCPD - Continuing Professional DevelopmentCQRG - Clinical Quality Review GroupCEA - Clinical Excellence AwardDAV - Differently Able VoiceDNA - Did not attend EDS - Equality Delivery SystemEDI - Equality Diversity and InclusionEIA - Equality Impact Assessment EPCB - Executive People Culture BoardESR - Electronic Staff RecordFFT - Friends and Family TestGP - General Practitioner HELM - Health Education Learning ManagementHR- Human ResourcesIMD - Index of multiple deprivationJSNA - Joint Strategic Needs AssessmentKPI's - Key Performance Indicators LGB - Lesbian, Gay, and Bisexual LGBT - Lesbian, Gay, Bisexual and TransgenderLLR - Leicester, Leicestershire and RutlandNHSE - NHS England OD - Organisational DevelopmentONS - Office of National Statistics PPPC - Peoples Process and Performance CommitteePSED - Public Sector Equality Duty QI - Quality ImprovementRCN - Royal College of NursingSMART - Specific, Measurable, Achievable, Realistic and TimelySOM - Sexual Orientation MonitoringUHL - University Hospitals of Leicester NHS Trust VSM - Very Senior GradesWDES - Workforce Disability Equality StandardWRES - Workforce Race Equality Standard

Acronym list

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