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DHL EXPRESS SERVICE & RATE GUIDE 2020 BRAZIL The International Specialists Page 2 Services Page 4 How to Ship with DHL Express Page 10 Shipping Tools Page 14 Zones and Rates Page 15

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Page 1: DHL EXPRESS SERVICE & RATE GUIDE 2020 · DHL Service & Rate Guide 2020: Brazil SERICES 4 Export Services Import Services Domestic Services E-commerce Optional Services Surcharges

DHL EXPRESS

SERVICE & RATE GUIDE 2020

BRAZIL

The International SpecialistsPage 2

ServicesPage 4

How to Ship with DHL ExpressPage 10

Shipping ToolsPage 14

Zones and RatesPage 15

Page 2: DHL EXPRESS SERVICE & RATE GUIDE 2020 · DHL Service & Rate Guide 2020: Brazil SERICES 4 Export Services Import Services Domestic Services E-commerce Optional Services Surcharges

2

Operating in

facilities

shipments per year vehicles (own, leased,

subcontracted trucks and vans)

employees

CONNECTING YOUR WORLD

flightsperday (commercial and non-commercial)

220+

400

100,000+

million+

Figures are approximate as of the end of 2018 *TAPA = Transported Asset Protection Association

34,000+

3,000+3,000+

Service Points

TAPA*certifications

By the year 2050, Deutsche Post DHL Group aims to achieve zero emissions logistics

aircraft260+countries and territories worldwide

84,000+

300+

Page 3: DHL EXPRESS SERVICE & RATE GUIDE 2020 · DHL Service & Rate Guide 2020: Brazil SERICES 4 Export Services Import Services Domestic Services E-commerce Optional Services Surcharges

DHL Service & Rate Guide 2020: Brazil

THE INTERNATIONAL SPECIALISTS3

DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building

and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning

more than 220 countries and territories, in which some 100,000 employees provide services to more than 2.6 million customers.

What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and

‘Can-Do’ attitude, delivers a truly world-class service and ensures that your shipments get to their destination securely and as quickly

as possible.

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

ThroughourCertifiedInternationalSpecialistProgramwe

provide all DHL Express employees with the requisite

knowledge they need to do their job competently and

confidently–andthat’sgoodnewsforbothemployeesand

customers.AsCertifiedInternationalSpecialistsyoucanrelyon

DHL Express as the experts in international express.

ThisguideenablesyoutofindouthowDHLExpresscanhelp

you with your international shipping needs, and to see what best

fitsyourneedsfromourwiderangeofproductsandservices.

Should you have any questions, please get in touch with your

DHL Account Manager or visit us at dhl.com.br.

Page 4: DHL EXPRESS SERVICE & RATE GUIDE 2020 · DHL Service & Rate Guide 2020: Brazil SERICES 4 Export Services Import Services Domestic Services E-commerce Optional Services Surcharges

DHL Service & Rate Guide 2020: Brazil

SERVICES4

Export Services

Import Services

Domestic Services E-commerce Optional

Services Surcharges Customs Services

EXPORT SERVICES DHL Express WorldwideOurmostpopularproduct,DHLExpressWorldwide,offersan

end of business day delivery service around the world for pieces

up to 70kg and shipments up to 1,000kg.

We deliver reliably and quickly to more global destinations

across a single integrated network than any other express

delivery company.

DHL Express 12:00With DHL Express 12:00 you will receive your shipments before

12 noon on the next possible business day. DHL Express 12:00

offersamoney-backguaranteeandallowsforheavierpiecesup

to 70kg and shipments up to 300kg.

DHL Express 9:00 (10:30 to the USA) Ourpremiumtime-definiteserviceoffersadeliverybefore9:00

(10:30 to the USA) on lanes that guarantee either a next or

secondbusinessdaydelivery.DHLExpress9:00isofferedtothe

majority of business centers in Europe, the Middle East, Africa,

AsiaandtheAmericas.DHLExpress9:00featuresamoney-back

guarantee and is suitable for pieces up to 30kg and shipments

up to 300kg.

Ourcoreservicesaretimedefiniteandofferyousecuredoor-to-doordeliveryofgoodsanddocumentstoandfromvirtuallyevery

countryandterritory.Whetheryouneedyourshipmentsdeliveredatthestart,middleorendofabusinessday,ourservicesofferfull

track-and-trace visibility so you always know where your shipments are.

DHL Express Worldwide

DHL Express 12:00DHL Express 9:00 (10:30 to the USA)

Service descriptionDelivery by the end of the next possible business day

Delivery before 12 noon on the next possible business day

Deliverybefore9:00 (10:30 to the USA) on the next possible business day

Money-back guarantee No Yes* Yes*

Countries and territories covered More than 220 148 94

Delivery attempts 2 2 2

Maximum piece weight (not on pallet) 70kg 70kg 30kg

Maximum pieces per shipment – 10 10

Maximum piece dimensions (L x W x H)† 120 x 80 x 80cm 120 x 80 x 80cm 120 x 80 x 80cm

Maximum pallet weight 300kg Pallets not accepted Pallets not accepted

Maximum shipment weight 1,000kg 300kg 300kg

Maximum pallet dimensions (L x W x H) 120 x 120 x 160cm Pallets not accepted Pallets not accepted

*Additionaltermsandconditionsapply–seedhl.com.br/express for details.†A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network restrictions are subject to change with 30 days’ notice.

Our international services at a glance

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

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DHL Service & Rate Guide 2020: Brazil

SERVICES5

Export Services

Import Services

Domestic Services E-commerce Optional

Services Surcharges Customs Services

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

IMPORT SERVICES

WithourDHLExpressWorldwideImportproduct,you

can import shipments from over 220 countries and

territories in the world. This is more than any other

expressdeliverycompanycanoffer.What’smore,

customers in, say, the USA can order an import from

China not just to the USA, but to other destinations as

well. We call this a third country shipment.

There is no need for local brokers or forwarders to get

involved in any part of the process. You are in full control,

and able to manage all aspects of your imports in a very

simple way.

Ifyouneedafasterdelivery,ourDHLExpress12:00and

DHLExpress9:00servicesareavailableforimportas

well. You can order an import from another country, to

be delivered to your country or any other destination, by

using our dedicated electronic shipping solution for

imports. You will have one account number, one invoice

inasinglecurrencyandafixedpricethatmeansyou

know exactly what you will pay.

DOMESTIC SERVICES

Ifyouwanttoshipdocumentsorgoodswithinyourown

country,wecanofferourTimeDefiniteDomestic

products with delivery time guarantees of 12:00, 10:30,

9:00ortheendofthenextpossiblebusinessday.

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DHL Service & Rate Guide 2020: Brazil

SERVICES6

Export Services

Import Services

Domestic Services E-commerce Optional

Services Surcharges Customs Services

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

International e-commerceThe explosion in online shopping extends across borders, and

this trend looks set to continue. DHL supports our customers’

international growth with:

n Global reach

n Express options

n Duties and taxes paid options and customs expertise

n Late pick ups

n Easy returns solutions

Fast, flexible and easyConsumersexpecteverything‘ondemand’–anytime,anywhere.

DHL shipping options give customers a distinct competitive

edge:over90%ofonlineconsumerslookattheavailable

delivery options before going to the checkout, and their decision

isinfluencedbydeliveryspeed,flexibilityandease. Scheduled delivery Signature release/ leave your signature

Leave with neighbor or concierge

Collect from Service Point

Alternative address Vacation hold

DHL’s On Demand Delivery tool keeps receivers informed

of shipment progress, allowing them to reschedule,

reroute, release or conveniently collect from a DHL

ServicePoint.Itisaninnovative,easy-to-use,mobile-

friendly service, especially for residential deliveries.

Designed to enhance the online shopper’s experience,

especially for residential deliveries, the service is

available globally, meaning consistent service standards

and a harmonized user experience.

Discover and growVisit discover.dhl.com to learn more about how DHL helps

e-commerce companies ranging from start-ups to large

enterprises, advising them on how to grow internationally.

Our e-commerce focussed country guides, white papers such as

‘The 21st Century Spice Trade’, customer and trend research and

market intelligence tools can enable you to better understand

your customers and shipping requirements to take the next step

in your e-commerce journey.

Our customers go global with ease and speed, maximizing the

enormous potential of international e-commerce.

POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE

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DHL Service & Rate Guide 2020: Brazil

SERVICES7

Export Services

Import Services

Domestic Services E-commerce Optional

Services Surcharges Customs Services

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

OPTIONAL SERVICES

DHLExpressoffersawiderangeofoptionalservices–from

non-standard deliveries and billing options to climate neutral

shipping.Youhavetheflexibilitytochoosethebestservicefor

your needs with our express delivery services worldwide.

Contact Customer Services to learn more.

Duties and Taxes Paid View charges

DHL Express can arrange for the shipper or a third party to be

billed for any duties and taxes payable at destination, rather

than the receiver of the shipment being billed. Charges apply

whenever the shipper requests that duties, taxes or other

regulatory fees be billed outside of the destination country.

Shipment Preparation View charges

This is a convenient, fast and reliable service for seasonal

or irregular shipments that require extra resources for their

preparation. DHL manages the entire process of waybill

preparation, content selection, labelling and packaging,

then sends the shipments to the designated domestic or

international addresses.

Saturday Delivery View charges

WeofferSaturdaydeliveryservicestokeycitiesinmorethan

70 countries.

Shipment Insurance View charges

We recommend this comprehensive protection for your valuable

or personal shipments, giving you peace of mind in the unlikely

event of physical damage or loss.

Extended Liability View charges

Ifyouaresendingvaluabledocumentssuchaspassports,visa

applicationsorregulatorycertificatesyoucanextendtheDHL

standardliabilitywiththisservice.Itprovidescoverageand

compensation in the case of loss or damage.

Change of Billing View charges

Thisapplieswhenacustomerrequestsachangeofdefined

billing information on an already issued invoice, and which will

result in a reissuing of the invoice and, in case of an account

change, crediting of the old account and debiting of the new.

For a full list of optional services, please visit dhl.com.br/optional_services.

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DHL Service & Rate Guide 2020: Brazil

SERVICES8

Export Services

Import Services

Domestic Services E-commerce Optional

Services Surcharges Customs Services

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

SURCHARGES

Inordertomaintainaconsistentlyhighlevelofservice,in

specificcircumstancesDHLExpressleviesasurchargefor

exceptional activities, ensuring that these surcharges are fair for

all of our customers.

Fuel Surcharge View charges

This variable surcharge is applied to the weight charge of each

shipmentandanytransportationrelatedsurcharges.Itis

derived from publicly available fuel oil indices that are also

shown on the DHL Express website at dhl.com/fuelsurcharge.

The charge is calibrated every month to the oil price that was

current two months prior to the billing month. The Fuel

Surcharge applies to domestic and international shipments.

Remote Area View charges

This surcharge applies when a shipment is collected from

ordeliveredtoalocationthatisdistantordifficulttoserve.

The Remote Area surcharge applies to international and

domestic shipments.

Overweight Piece View charges

Afixedsurchargeisappliedtoeverypiece,includinga

pallet that exceeds a scale or volumetric weight of 70kg.

The Overweight Piece surcharge applies to domestic and

international shipments.

Oversize Piece View charges

Thisfixedsurchargeappliestoeverypiece,includingapallet,

with a single dimension in excess of 120cm. The Oversize Piece

surcharge applies to domestic and international shipments.

Non-Stackable Pallet View charges

Thisfixedsurchargeisappliedtoeverypalletwithinashipment

that cannot be stacked, either on request by the shipper, or

because of its shape, content or packaging. This surcharge

applies to domestic and international shipments.

Lithium Batteries View charges

A surcharge may apply per shipment when the handling and

transportationofshipmentsinvolvesLithiumIonorLithium

MetalbatteriescompliantwiththeappropriateIATAPacking

Instructions966,967,969and970,SectionII.

Dry Ice UN1845 View charges

A service charge will be applied for the handling and

transportationofDryIceUN1845,whichisusedasafreezing

agent for non-dangerous goods.

Address Correction View charges

Thisfixedsurchargeisappliedtoanyshipmentthathasan

incorrect delivery address at the time of pickup and the delivery

cannotbefulfilledaftermakingeffortsatthedestinationto

determine the correct address. This surcharge applies to

domestic and international shipments.

Data Entry View charges

Thisfixedsurchargeappliesforeachshipmentconsignedwith

non-electronic, paper based manual waybills. Electronic

shipping documentation incurs no additional charges.

Security Charges View charges

Additional surcharges may apply when shipping from or to a

destination country where DHL is operating at elevated risk due

to continuous state of war, civil unrest, or continuous threats

from terrorism (Elevated Risk), or when shipping to a

destination country that is subject to trade restrictions imposed

by the UN Security Council (Restricted Destination).

For a full list of surcharges, please visit dhl.com.br/surcharges.

Page 9: DHL EXPRESS SERVICE & RATE GUIDE 2020 · DHL Service & Rate Guide 2020: Brazil SERICES 4 Export Services Import Services Domestic Services E-commerce Optional Services Surcharges

DHL Service & Rate Guide 2020: Brazil

SERVICES9

Export Services

Import Services

Domestic Services E-commerce Optional

Services Surcharges Customs Services

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

CUSTOMS SERVICES

DHL Express is the international specialist in shipping, with extensive knowledge and experience of dealing with customs topics worldwide. For your peace of mind, we provide a wide range of customs support for standard as well as non-routine customs-clearance processes. By making sure that clearance is asmoothandefficientprocess,weensureyourshipmentsarriveas quickly as possible, and leave you free to focus on your core business. With our online tool (tas.dhl.com) we provide essential customs information to help you prepare your shipments.

Disbursement View charges

At the receiver’s request, DHL credit or cash is used to fund the clearance, duty and tax charges relating to a shipment or piece, instead of the receiver using their own bond or credit line. The customs process is accelerated, with DHL making prompt payment of relevant charges while the receiver defers payment until an agreed date.

Advance Payment View charges

The service covers any import of a non-document shipment for which DHL has paid or used its customs credit line advancing customs duties, taxes or regulatory charges on behalf of those importers with whom DHL has no contract. The charge is based on the credit advanced or guaranteed and is subject to a standard minimum.

Broker Notification View charges

At the customer’s request, DHL will provide the necessary paperwork to the customer’s designated broker to perform the importclearanceandresumethedeliverytothefinaldestinationonce the clearance is completed. DHL is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment.

Formal Clearance View charges

Applied in selected countries, when importing goods with an aggregated declaration value or weight exceeding the limits set by destination customs authorities, or due to other regulatory requirements are excluded from routine clearance procedures.

Bonded Storage View charges

Storage charges apply when the shipment cannot be released by customs due to inaccurate or missing paperwork. Charges take effectthreecalendardaysafterthefreightarrivaldateorbrokernotification,whicheverislater.Thechargeappliestothedutyand taxes payer.

Bonded Transit View charges

A bonded shipment occurs when DHL is requested to move non-document foreign-origin goods to a location other than the regular DHL gateway at destination. Bonded Transit is normally operated within a country or customs union, and is necessary priortofinalclearancebytheimporterordesignatedbroker.Bonded Transit applies to both export and import shipments whenever DHL is required to open, manage or report any form of transfer under bond using our own guarantee.

Export Declaration View charges

Applies in countries where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight. Depending on origin country, shippers that submit a declaration online may avoid the local charge.

Release to Broker View charges

At shipper or importer request, the release of a DHL Express shipment to the customers designated customs broker of choice. DHL will transfer the responsibility for a shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.

Clearance Data Modification View charges

A surcharge applies in case the customs declared value of a shipmentrequiresmodificationeitherbeforeorduringthecustoms clearance process.

Multiline Entry View charges

A service charge will be assessed for multiline item entries with morethanfivelines.Anexamplewouldbe–oneshipmentwithmultiple products or multiple invoices. All products require identificationandmustbeclassifiedunderseparateharmonizedtariffnumbers.

Temporary Import/Export View charges

When requested by the shipper or importer, DHL prepares the merchandise or goods for their temporary export and later import.Raworsemi-finishedmaterialscanbeimportedintoaCustoms’ approved Export Processing Zone or Free Trade Zone forvalueaddingactivities,providingthefinishedgoodsaresubsequently exported.

For a full list of customs charges, please visit dhl.com.br/customs_services.

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DHL Service & Rate Guide 2020: Brazil

HOW TO SHIP WITH DHL EXPRESS10

Shipment weightPleaseweighandmeasureyourshipment.Ifyouaresending a large but lightweight shipment, where its volumetric (dimensional) weight exceeds its actual weight, the cost of the shipment is calculated on the space your consignment takes up on the aircraft. This is a standardIATAmethod.Tocalculatethevolumetricweightof your shipment, simply multiply the length by height by width in centimeters, then divide the total sum by 5,000 for each piece in the shipment. Any piece in the shipment may be re-weighed and/or re-measured by DHL to confirmthiscalculation.

Documentation required: waybillAll shipments sent with DHL Express need to have a fully completed DHL waybill or label securely attached to each piece. This will enable the successful movement of your shipment through the DHL network. Each waybill or label is individually numbered to allow you to track your shipment from collection through to delivery. Your shipment may also need to be accompanied by customs documentation, such as a commercial or proforma invoice, as well as additional paperwork depending on the contents and value of the shipment and the country you are sending to.

Documentation required: invoice A commercial or proforma invoice is required when sending non-document shipments to countries and territories outside your origin country or customs union. This is essentially a declaration containing all the details of a transaction and is used by customs authorities to assess if duties or taxes are payable. A commercial invoice is used when goods are part of a commercial transaction or intended for resale. A proforma invoice is used when sending goods of no commercial value (for example, when sending samples).

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment

PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3

Height

WidthLength

1

2

3

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DHL Service & Rate Guide 2020: Brazil

HOW TO SHIP WITH DHL EXPRESS11

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment

Your invoice will require the following details:

PREPARING YOUR SHIPMENT

1 BANK DETAILS These are the bank details that will be used for the transaction between the seller and buyer. These details are not required for non-commercial/proforma invoices.

2 DESCRIPTION Generic or broad descriptions are no longer permitted and are likely to cause delays. Descriptions should include the items, how many there are, what they are made of, and what they will be used for. For example, describing items as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs classification,safetyandsecurityreasons.

3 COMMODITY CODE Thisistheproductidentificationcodeusedby the exporting country to classify the goodstobeexported.Itassistsclearanceand avoids delays.

4 COUNTRY OF MANUFACTURE/ORIGIN This relates to the place of manufacture, notthecountryofexport.Ifitemsaremanufactured in more than one country, please list the origins.

5 TOTAL DECLARED VALUE This is the total value of the transaction for customspurposesbasedontheIncotermselected. The total declared value should include freight and insurance charges if the seller is responsible for these two elements.

6 TYPE OF EXPORT The options are: (1) Permanent; (2) Temporary; and (3) Repair & Return.

7 INCOTERM InserttheIncotermthatbestdescribestheterms of the transaction. For example, DAP (Delivered At Place).

8 REASON FOR EXPORT This could be: For Sale; For Repair; After Repair; Gift; Sample; Personal Use Not ForResale;Replacement;IntercompanyTransfer;orPersonalEffects.

Exporter

TaxID/VATnumber

Commercial Invoice

Bank details Date

Waybill number

Invoicenumber

Exporter code

Importer(billto) ReceiverifdifferentfromImporter

TaxID/VATnumber

Shipment reference

Full description of goods

Commodity code

Itemquantity

Unit value[Currency]

Subtotal value[Currency]

Net weight Country of manufacture/origin

Freight

Insurance

Total declared value/currency Total net weight/kg(s)

Total pieces Total gross weight/kg(s)

Type of export

Incoterms

Reason for export

I/Weherebycertifythattheinformationcontainedinthisinvoiceistrueandcorrectandthatthecontents of the shipments are as stated above.

Position in company Signature

Company stamp

2

3

1

4

5

6

7

8

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DHL Service & Rate Guide 2020: Brazil

HOW TO SHIP WITH DHL EXPRESS12

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment

PACKAGING YOUR SHIPMENT

To ensure that your shipments travel safely and securely

through the DHL Express global network, it is important that

they are packaged and labeled correctly.

Packaging guidelines n Ifyouarere-usingenvelopesorboxes,pleaseensurethat

old labels and markings are removed

n Securelyfixthewaybilltotheshipment.Thewaybillcanbe

thought of as the shipment’s airline ticket and it will delay

delivery if it becomes separated from your shipment

n The barcodes on the waybill are scanned at numerous

points during your shipment’s journey. Please ensure

thebarcodeisflatandnotcoveredbytape,shrinkwrap

or strapping

n Place the waybill on the top or side of your shipment

and please ensure it does not overlap the corners or

edges of boxes

n Use adequate protective wrapping for fragile or delicate

items and ensure they are packed as far away as possible

from the corners of boxes

n To prevent injury to our employees, please pay special

attention to the packaging of sharp items. There should not

be any possibility of the contents piercing the packaging

n Any individual pieces over 70kg should be placed on a

pallet.Ifyouaresendingamulti-pieceshipment,itisnot

necessary to place the individual pieces on a pallet unless

they exceed 70kg. For example, a shipment comprising

four 25kg pieces does not have to be placed on a pallet

DHL packagingWeofferarangeofhigh-qualityDHL-brandedpackagingitems,

suitable for shipping items of all shapes and sizes. The items

available include:

n Flyer bags

n Cardboard document envelopes

n Boxes in a range of sizes

n Tubes

n Bottle boxes

For more information please refer to the Packing Guide

available on dhl.com.br/packingguide.

Prohibited and Restricted Commodities Prohibited ItemsThe following items will NOT be accepted for carriage by DHL.

This list includes items which are prohibited for carriage by

any law, regulation or statute of any federal, state or local

government of any country from, to or through which the items

may be carried. For international carriage there may be

additionalprohibiteditemsspecifiedbythecountryof

destination. DHL may at its sole discretion refuse to carry other

items not listed below.

n All Samsung Galaxy Note7 and Samsung Note7 devices

n Bullion (of any precious metal)

n Cash(legaltender–banknotes,currencynotesandcoins)

n Completefirearms,ammunition,explosives/explosive

devices including inert explosives and test pieces, air guns,

replicaandimitationfirearms

n Human remains or ashes in any form

n Hunting (animal) trophies, animal parts such as ivory and

shark’sfin,animalremainsorashes,oranimalby-products

and derived products not intended for human

consumption,prohibitedformovementbytheCITES

Convention and/or local law

n Illegalgoods,suchascounterfeitgoodsandnarcotics

n Live animals (including but not limited to mammals,

reptiles,fish,invertebrates,amphibians,birds,insects,

larvae and pupae)

n LooselithiummetalbatteriesunderIATAPI968sectionII

n Loose precious and semi-precious stones (cut or un-cut,

polished or un-polished)

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DHL Service & Rate Guide 2020: Brazil

HOW TO SHIP WITH DHL EXPRESS13

Restricted ItemsThe following items will NOT be accepted for carriage unless

otherwise agreed to by DHL. To obtain such agreement a

business case will need to be conducted by DHL and the items

approved for carriage will be recorded in writing with the

customer.

n Airguns,tasers,imitationorreplicafirearms,firearmparts

andreplicaammunition(includesriflebutts,trigger

mechanisms, screws/bolts etc which are manufactured for

thesolepurposeofcreatingafunctionalfirearm)

n Antiques and works of art with a shipment value in excess

of EUR 500,000

n Banderols/Tax stickers with a shipment value in excess of

EUR 500,000

n Cannabisformedicinalpurposesfrombonafide

pharmaceutical manufacturers with appropriate licences

and where lawful to ship, which must be in tablet or liquid

form, may be carried with an approved business case.

The value of one shipment must not exceed EUR 10,000

n Cigarettes, cigars, tobacco products and electronic

cigarettes with a shipment value in excess of EUR 500,000

n Commemorative coins and medals with an individual value

or total shipment value of EUR 2,000 or more are restricted

for carriage

n Dangerous/hazardous goods including but not limited to

perfumes,aftershaves,aerosols,flammablesubstances,

dryice,biologicalsubstances,UNclassifieddangerous

goodsandanygoodsspecifiedassuchunderInternational

AirTransportAssociationregulations(“IATA”),the

AgreementonDangerousGoodsbyRoad(“ADR”)or

InternationalMaritimeDangerousGoods(“IMDG”)

regulations. Applicable to all shipments valued in excess of

EUR 500,000

n Financialandmonetarycommodities–examplesinclude

butarenotlimitedtoactivatedSIMcardsformobile

phones, blank or activated credit or cash dispenser cards,

blank cheques, event tickets, lottery tickets, money or

postal orders, pre-paid phone cards, tickets (blank stock),

traveller’s cheques, vouchers/tokens, unused stamps etc.

Applicable to all shipments valued in excess of

EUR 500,000

n Furs

n Jewellery and watches and with individual values in excess

of EUR 5,000. The shipment must not exceed EUR 100,000

PAYING FOR YOUR SHIPMENT

You can pay for DHL Express services either with cash, a credit

card or by bank transfer. You can open an account with DHL

Express to pay via bank transfer; and all account customers

receive invoices on a pre-agreed basis. For more details, please

get in touch with a Customer Service Advisor at your local

DHLExpressofficeorgotodhl.com.br/en/express/shipping/

open_account.

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Preparing Your Shipment Packaging Your Shipment Paying for Your Shipment

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DHL Service & Rate Guide 2020: Brazil

SHIPPING TOOLS14

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

SHIPPING TOOLS

Making shipping easierDHLExpressoffersachoiceofelectronictoolstosuiteventhe

most demanding requirements. We invest continually in market-

leading technologies to make it easier for you to send your

shipments around the world. As a result, you have more time to

focus on your business.

Ourelectronicsolutionscoveronlineandofflineoptions,aswell

asintegratedsolutions.Inaddition,weprovideindustry-specific

solutions tailored for the Life Sciences and Technology sectors.

More information about our general capabilities is provided on

this page.

DHL.comOur website provides a comprehensive guide to DHL Express

shipping services, as well as transport news, service updates

and contact details. To make doing business with us even easier,

the site features interactive tools that include online booking,

tracking and a volumetric weight calculator.

EasyshipThisisanofflineadvancedshipmentmanagementtoolforany

organization with large shipping volumes or regular scheduled

deliveries. DHL Easyship can handle the needs of multinational

supply chains or any business with a central shipping function.

ItisaWindows-basedsystem,whichiseasytouseyetvery

powerful–enablingyoutohandleeverythingfromregular

mailshots to multi-stage shipping processes.

Customer shipping integrationUsingEDIandXMLServicesenablesyoutoincorporate

DHL’s online shipping capabilities into your own website,

warehouse or customer service application. This provides global

shipment tracking while making it faster and easier to access

information about transit times, rates and courier bookings.

Specific solutionsDHLoffersadditionalcapabilitiesforbusinessesrequiringmore

specializedsolutions–forexample,itsMedicalExpressand

Collect & Return services. For more information, please contact

your DHL Account Manager or local Customer Service team.

MyDHL+ re-imagines the way the shipping business

does business, by combining the tools and services

our customers use most. With its mobile friendly and

intuitive interface, customers can now import, export,

schedule a pickup, track shipments and pay bills more

quicklythanever–allinonevisit,withonepassword

and zero headaches. MyDHL+ makes it incredibly easy

to navigate the complexities of international shipping.

Try it out now at mydhl.com.

The new DHL Express Mobile app lets you track

your shipments and manage your deliveries all in

one place. You can locate the nearest DHL Service

Pointforparceldropofforcollection,andquickly

checkshippingratestoo–rightonyoursmartphone.

Advanced GPS location services and camera barcode

scanning are also available. Download DHL Express

Mobile today, on Android or iPhone.

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DHL Service & Rate Guide 2020: Brazil

ZONES AND RATES15

Optional services View explanation Charging method Charge

Duties and Taxes Paid Per shipment R$88.70pershipment(or2%ofD&TPaidifhigher)

Shipment Preparation Per shipment R$98.50

Saturday Delivery Per shipment R$143.40

ShipmentInsurance By shipment value R$44.90or1%ofstatedshipmentvalueifhigher

Extended Liability Per shipment R$20.80

Change of Billing Per invoice R$143.40

OPTIONAL SERVICES

For a full list of optional services, please visit our website at dhl.com.br/optional_services.

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Calculate the Price of Your Shipment

Optional Services Surcharges Customs

ServicesService Capability and Rating Zones

Export Services

Import Services

CALCULATE THE PRICE OF YOUR SHIPMENT: AS EASY AS 1-2-3

Decide which service best suits your needs (see page 4 for international services) and weigh your shipment (see page 10 and dhl.com.br/volumetricweight)

Determine the rating zone of the origin or destination (see pages 17 and 18)

Find the rate using the rating zone and weight of your shipment (see page19 for exports and page 21 for imports)

1

23

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DHL Service & Rate Guide 2020: Brazil

ZONES AND RATES16

Surcharges View explanation Charging method Charge

Fuel Surcharge Per shipmentPercentage of transportation and additional charges, as per index; details here

Remote Area By shipment weight R$2.14 perkgR$100.70minimumpershipment

Additional Handling

Overweight Piece Per piece R$347.00

Oversize Piece Per piece R$347.00

Non-Stackable Pallet Per piece R$650.00

Dangerous Goods

LithiumBatteriesSectionII(966,969) Per shipment R$25.10

DryIce(UN1845) Per shipment R$49.20

Address Correction Per shipment R$59.10

Data Entry Per shipment R$24.00

Security Charges

Elevated Risk Per shipment R$98.50

Restricted Destination Per shipment R$147.80

Customs services View explanation Charging method Charge

Disbursement Per shipment R$2.20,or0.50%ofthecreditadvancedifhigher

Advance Payment Per shipmentDeclared Value up to R$500.00: R$ 70.10Declared Value from R$500.01to R$ 1,000: R$ 84.11 DeclaredValueaboveR$1,000.00:R$107.48

BrokerNotification Per shipment R$295.00

Formal Clearance Per shipment R$650.00

Bonded StoragePer shipment and per kg per dayafter 3 calendar days

R$24.00 per shipment and R$0.48per kg (both per day)

Bonded Transit Per shipment R$498.20

Export Declaration Per shipment R$107.30

Release to Broker Per shipment R$295.00

ClearanceDataModification Per shipment R$238.70

Multiline Entry Rate per line R$50.30

TemporaryImport/Export Per shipment R$1,644.60

CUSTOMS SERVICES

SURCHARGES

Please visit our website for a full list of surcharges and customs services.

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Calculate the Price of Your Shipment

Optional Services Surcharges Customs

ServicesService Capability and Rating Zones

Export Services

Import Services

Page 17: DHL EXPRESS SERVICE & RATE GUIDE 2020 · DHL Service & Rate Guide 2020: Brazil SERICES 4 Export Services Import Services Domestic Services E-commerce Optional Services Surcharges

DHL Service & Rate Guide 2020: Brazil

ZONES AND RATES17

SERVICE CAPABILITY AND RATING ZONES

Country/Territory ZoneDHL

Express Worldwide

DHL Express

12:00

DHL Express

9:00Imports

Afghanistan 7 P PAlbania 6 P P P PAlgeria 7 P P PAmerican Samoa 7 P PAndorra 4 P P PAngola 7 P P P PAnguilla 3 P PAntigua 3 P PArgentina 1 P P PArmenia 6 P PAruba 3 P PAustralia 6 P P P PAustria 4 P P P PAzerbaijan 6 P PBahamas 3 P P P PBahrain 6 P P doc PBangladesh 6 P PBarbados 3 P P P PBelarus 7 P PBelgium 4 P P P PBelize 3 P P PBenin 7 P PBermuda 3 P P PBhutan 7 P PBolivia 3 P P P PBonaire 3 P doc PBosnia and Herzegovina 6 P PBotswana 7 P doc doc PBrazil - P PBrunei 6 P doc PBulgaria 4 P P PBurkina Faso 7 P doc doc PBurundi 7 P PCambodia 6 P P PCameroon 7 P P PCanada 2 P P P PCanaryIslands,The 7 P PCape Verde 7 P PCaymanIslands 3 P doc doc PCentral African Republic 7 P PChad 7 P PChile 1 P P PChina, Peoples Republic 5 P doc PColombia 3 P P P PComoros 7 P PCongo 7 P PCongo, The Democratic Republic of 7 P PCookIslands 7 P PCosta Rica 3 P P PCoted’Ivoire 7 P doc doc PCroatia 4 P P P PCuba 3 P PCuracao 3 P P doc PCyprus 4 P doc doc PCzech Republic, The 4 P P P PDenmark 4 P P P PDjibouti 7 P PDominica 3 P doc P

Dominican Republic 3 P P doc P

Country/Territory ZoneDHL

Express Worldwide

DHL Express

12:00

DHL Express

9:00Imports

Ecuador 3 P doc doc PEgypt 6 P P doc PEl Salvador 3 P P P PEritrea 7 P PEstonia 4 P P PEthiopia 7 P PFalklandIslands 6 P PFaroeIslands 6 P PFiji 7 P PFinland 4 P P PFrance 4 P P P PFrench Guyana 3 P doc PGabon 7 P doc PGambia 7 P PGeorgia 6 P PGermany 4 P P P PGhana 7 P P doc PGibraltar 4 P P P PGreece 4 P P PGreenland 6 P PGrenada 3 P PGuadeloupe 3 P doc PGuam 7 P P PGuatemala 3 P P P PGuernsey 6 P P P PGuinea Republic 7 P doc PGuinea-Bissau 7 P PGuinea-Equatorial 7 P PGuyana (British) 3 P doc PHaiti 3 P P PHonduras 3 P P doc PHong Kong 5 P P P PHungary 4 P P PIceland 4 P P PIndia 6 P doc PIndonesia 5 P PIran(IslamicRepublicof) 7 P doc doc PIraq 7 P PIreland,Republicof 4 P P P PIsrael 6 P PItaly 4 P P P PJamaica 3 P P PJapan 5 P P PJersey 6 P P P PJordan 7 P P P PKazakhstan 7 P P PKenya 7 P P doc PKiribati 7 P PKorea, Republic of (South K.) 7 P P PKorea, The D.P.R of (North K.) 5 P PKosovo 6 P PKuwait 6 P P P PKyrgyzstan 7 P P

Lao Peoples Democratic Republic 6 P P doc PLatvia 4 P doc doc PLebanon 7 P P doc PLesotho 7 P P doc PLiberia 7 P P

Libya 7 P P

Table continues overleaf

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Calculate the Price of Your Shipment

Optional Services Surcharges Customs

ServicesService Capability and Rating Zones

Export Services

Import Services

doc = document contents only P = document and non-document contentsFortransittimesandtheavailabilityofDHLExpress12:00andDHLExpress9:00foryouroriginanddestinationaddress,pleaserefertothe DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.

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DHL Service & Rate Guide 2020: Brazil

ZONES AND RATES18

SERVICE CAPABILITY AND RATING ZONES

Country/Territory ZoneDHL

Express Worldwide

DHL Express

12:00

DHL Express

9:00Imports

Liechtenstein 4 P P P PLithuania 4 P P PLuxembourg 4 P P P PMacau 5 P P PMadagascar 7 P P PMalawi 7 P PMalaysia 5 P P P PMaldives 7 P PMali 7 P PMalta 4 P doc doc PMarshallIslands 7 P P PMartinique 3 P P PMauritania 7 P PMauritius 7 P P doc PMayotte 7 P PMexico 3 P P PMicronesia, Federated States of 7 P PMoldova, Republic of 6 P PMonaco 4 P P P PMongolia 7 P PMontenegro, Republic of 6 P doc PMontserrat 3 P PMorocco 7 P P P PMozambique 7 P doc doc PMyanmar 7 P doc PNamibia 7 P doc doc PNauru, Republic of 7 P PNepal 7 P doc PNetherlands, The 4 P P P PNevis 3 P doc PNew Caledonia 7 P PNew Zealand 6 P P P PNicaragua 3 P P P PNiger 7 P PNigeria 7 P P PNiue 7 P PNorth Macedonia 6 P PNorway 7 P P POman 4 P P P PPakistan 6 P P doc PPalau 6 P PPanama 7 P P P PPapua New Guinea 3 P PParaguay 7 P P P PPeru 1 P P P PPhilippines, The 3 P P P PPoland 5 P P P PPortugal 4 P P P PPuerto Rico 4 P P P PQatar 3 P P P PReunion,Islandof 6 P P PRomania 7 P P PRussian Federation, The 4 P P doc PRwanda 7 P PSaint Helena 7 P PSamoa 7 P PSan Marino 4 P P P P

Sao Tome and Principe 7 P P

Country/Territory ZoneDHL

Express Worldwide

DHL Express

12:00

DHL Express

9:00Imports

Saudi Arabia 6 P P P PSenegal 7 P P doc PSerbia, Republic of 6 P PSeychelles 7 P PSierra Leone 7 P doc PSingapore 5 P P P PSlovakia 4 P P P PSlovenia 4 P P doc PSolomonIslands 7 P PSomalia 7 P PSomaliland, Rep of (North Somalia) 7 P PSouth Africa 7 P P doc PSouth Sudan 7 P PSpain 4 P P P PSri Lanka 6 P P P PSt. Barthelemy 3 P doc PSt. Eustatius 3 P P PSt. Kitts 7 P doc PSt. Lucia 3 P doc PSt. Maarten 3 P P P PSt. Vincent 3 P PSudan 3 P PSuriname 7 P PSwaziland 3 P P doc PSweden 7 P P P PSwitzerland 4 P P P PSyria 4 P PTahiti 7 P PTaiwan 7 P P P PTajikistan 5 P PTanzania 7 P doc doc PThailand 7 P P P PTimor Leste 5 P doc PTogo 7 P PTonga 7 P PTrinidad and Tobago 7 P P P PTunisia 3 P doc PTurkey 7 P P PTurkmenistan 6 P PTurksandCaicosIslands 7 P doc PTuvalu 3 P PUae Billing Country Code 7 P PUganda 7 P doc doc PUkraine 7 P P P PUnited Arab Emirates 6 P P P PUnited Kingdom 4 P P P PUnited States of America 2 P P P PUruguay 1 P P P PUzbekistan 7 P PVanuatu 7 P PVatican City State 4 P P PVenezuela 3 P PVietnam 6 P doc doc PVirginIslands(British) 3 P P P PVirginIslands(Us) 3 P PYemen, Republic of 7 P PZambia 7 P P doc P

Zimbabwe 7 P doc P

doc = document contents only P = document and non-document contentsFortransittimesandtheavailabilityofDHLExpress12:00andDHLExpress9:00foryouroriginanddestinationaddress,pleaserefertothe DHL Capability Tool at dct.dhl.com. Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Calculate the Price of Your Shipment

Optional Services Surcharges Customs

ServicesService Capability and Rating Zones

Export Services

Import Services

Page 19: DHL EXPRESS SERVICE & RATE GUIDE 2020 · DHL Service & Rate Guide 2020: Brazil SERICES 4 Export Services Import Services Domestic Services E-commerce Optional Services Surcharges

DHL Service & Rate Guide 2020: Brazil

ZONES AND RATES19

Export rates by zone and product

DHL EXPRESS WORLDWIDE Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7

Envelopes up to 0.3kg

0.3 R$ 301.12 R$ 313.17 R$ 381.06 R$ 405.15 R$ 406.24 R$ 534.36 R$ 648.24

Documents only up to 2kg

0.5 R$ 301.12 R$ 313.17 R$ 381.06 R$ 405.15 R$ 406.24 R$ 534.36 R$ 648.24

1 R$ 344.92 R$ 376.68 R$ 429.24 R$ 465.37 R$ 466.46 R$ 639.48 R$ 735.84

1.5 R$ 409.52 R$ 440.19 R$ 500.41 R$ 525.59 R$ 526.68 R$ 744.60 R$ 886.95

2 R$ 474.12 R$ 503.70 R$ 571.58 R$ 585.81 R$ 586.90 R$ 849.72 R$ 1038.06

Documents from 2.5kg and non-documents from 0.5kg

0.5 R$ 333.97 R$ 347.11 R$ 402.96 R$ 405.15 R$ 406.24 R$ 613.20 R$ 764.31

1 R$ 386.53 R$ 400.76 R$ 460.99 R$ 468.66 R$ 469.75 R$ 696.42 R$ 883.66

1.5 R$ 439.09 R$ 453.32 R$ 519.02 R$ 532.17 R$ 533.26 R$ 779.64 R$ 1003.01

2 R$ 491.65 R$ 505.88 R$ 577.05 R$ 595.68 R$ 596.77 R$ 862.86 R$ 1122.36

2.5 R$ 544.21 R$ 559.53 R$ 635.08 R$ 659.19 R$ 660.28 R$ 946.08 R$ 1,241.71

3 R$ 596.77 R$ 614.28 R$ 693.11 R$ 722.70 R$ 723.79 R$ 1,029.30 R$ 1,361.06

3.5 R$ 649.33 R$ 669.03 R$ 751.14 R$ 786.21 R$ 787.30 R$ 1,112.52 R$ 1,480.41

4 R$ 701.89 R$ 723.78 R$ 809.17 R$ 849.72 R$ 850.81 R$ 1,195.74 R$ 1,599.76

4.5 R$ 754.45 R$ 778.53 R$ 867.20 R$ 913.23 R$ 914.32 R$ 1,278.96 R$ 1,719.11

5 R$ 807.01 R$ 833.28 R$ 925.23 R$ 976.74 R$ 977.83 R$ 1,362.18 R$ 1,838.46

5.5 R$ 860.66 R$ 885.84 R$ 984.36 R$ 1,035.87 R$ 1,046.81 R$ 1,450.87 R$ 1,955.62

6 R$ 914.31 R$ 938.40 R$ 1,043.49 R$ 1,095.00 R$ 1,115.79 R$ 1,539.56 R$ 2,072.78

6.5 R$ 967.96 R$ 990.96 R$ 1,102.62 R$ 1,154.13 R$ 1,184.77 R$ 1,628.25 R$ 2,189.94

7 R$ 1,021.61 R$ 1,043.52 R$ 1,161.75 R$ 1,213.26 R$ 1,253.75 R$ 1,716.94 R$ 2,307.10

7.5 R$ 1,075.26 R$ 1,096.08 R$ 1,220.88 R$ 1,272.39 R$ 1,322.73 R$ 1,805.63 R$ 2,424.26

8 R$ 1,128.91 R$ 1,148.64 R$ 1,280.01 R$ 1,331.52 R$ 1,391.71 R$ 1,894.32 R$ 2,541.42

8.5 R$ 1,182.56 R$ 1,201.20 R$ 1,339.14 R$ 1,390.65 R$ 1,460.69 R$ 1,983.01 R$ 2,658.58

9 R$ 1,236.21 R$ 1,253.76 R$ 1,398.27 R$ 1,449.78 R$ 1,529.67 R$ 2,071.70 R$ 2,775.74

9.5 R$ 1,289.86 R$ 1,306.32 R$ 1,457.40 R$ 1,508.91 R$ 1,598.65 R$ 2,160.39 R$ 2,892.90

10 R$ 1,343.51 R$ 1,358.88 R$ 1,516.53 R$ 1,568.04 R$ 1,667.63 R$ 2,249.08 R$ 3,010.06

11 R$ 1,415.77 R$ 1,444.28 R$ 1,634.79 R$ 1,686.30 R$ 1,805.59 R$ 2,398.00 R$ 3,244.38

12 R$ 1,488.03 R$ 1,529.68 R$ 1,753.05 R$ 1,804.56 R$ 1,943.55 R$ 2,546.92 R$ 3,478.70

13 R$ 1,560.29 R$ 1,615.08 R$ 1,871.31 R$ 1,922.82 R$ 2,081.51 R$ 2,695.84 R$ 3,713.02

14 R$ 1,632.55 R$ 1,700.48 R$ 1,989.57 R$ 2,041.08 R$ 2,219.47 R$ 2,844.76 R$ 3,947.34

15 R$ 1,704.81 R$ 1,785.88 R$ 2,107.83 R$ 2,159.34 R$ 2,357.43 R$ 2,993.68 R$ 4,181.66

16 R$ 1,777.07 R$ 1,871.28 R$ 2,226.09 R$ 2,277.60 R$ 2,495.39 R$ 3,142.60 R$ 4,415.98

17 R$ 1,849.33 R$ 1,956.68 R$ 2,344.35 R$ 2,395.86 R$ 2,633.35 R$ 3,291.52 R$ 4,650.30

18 R$ 1,921.59 R$ 2,042.08 R$ 2,462.61 R$ 2,514.12 R$ 2,771.31 R$ 3,440.44 R$ 4,884.62

Table continues overleaf

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Calculate the Price of Your Shipment

Optional Services Surcharges Customs

ServicesService Capability and Rating Zones

Export Services

Import Services

Page 20: DHL EXPRESS SERVICE & RATE GUIDE 2020 · DHL Service & Rate Guide 2020: Brazil SERICES 4 Export Services Import Services Domestic Services E-commerce Optional Services Surcharges

DHL Service & Rate Guide 2020: Brazil

ZONES AND RATES20

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7

19 R$ 1,993.85 R$ 2,127.48 R$ 2,580.87 R$ 2,632.38 R$ 2,909.27 R$ 3,589.36 R$ 5,118.94

20 R$ 2,066.11 R$ 2,212.88 R$ 2,699.13 R$ 2,750.64 R$ 3,047.23 R$ 3,738.28 R$ 5,353.26

21 R$ 2,138.37 R$ 2,296.10 R$ 2,817.39 R$ 2,868.90 R$ 3,185.19 R$ 3,882.82 R$ 5,587.58

22 R$ 2,210.63 R$ 2,379.32 R$ 2,935.65 R$ 2,987.16 R$ 3,323.15 R$ 4,027.36 R$ 5,821.90

23 R$ 2,282.89 R$ 2,462.54 R$ 3,053.91 R$ 3,105.42 R$ 3,461.11 R$ 4,171.90 R$ 6,056.22

24 R$ 2,355.15 R$ 2,545.76 R$ 3,172.17 R$ 3,223.68 R$ 3,599.07 R$ 4,316.44 R$ 6,290.54

25 R$ 2,427.41 R$ 2,628.98 R$ 3,290.43 R$ 3,341.94 R$ 3,737.03 R$ 4,460.98 R$ 6,524.86

26 R$ 2,499.67 R$ 2,712.20 R$ 3,408.69 R$ 3,460.20 R$ 3,874.99 R$ 4,605.52 R$ 6,759.18

27 R$ 2,571.93 R$ 2,795.42 R$ 3,526.95 R$ 3,578.46 R$ 4,012.95 R$ 4,750.06 R$ 6,993.50

28 R$ 2,644.19 R$ 2,878.64 R$ 3,645.21 R$ 3,696.72 R$ 4,150.91 R$ 4,894.60 R$ 7,227.82

29 R$ 2,716.45 R$ 2,961.86 R$ 3,763.47 R$ 3,814.98 R$ 4,288.87 R$ 5,039.14 R$ 7,462.14

30 R$ 2,788.71 R$ 3,045.08 R$ 3,881.73 R$ 3,933.24 R$ 4,426.83 R$ 5,183.68 R$ 7,696.46

40 R$ 3,500.41 R$ 3,866.28 R$ 4,823.43 R$ 4,929.64 R$ 5,423.23 R$ 6,596.18 R$ 9,689.36

50 R$ 4,212.11 R$ 4,687.48 R$ 5,765.13 R$ 5,926.04 R$ 6,419.63 R$ 8,008.68 R$ 11,682.26

60 R$ 4,923.81 R$ 5,508.68 R$ 6,706.83 R$ 6,922.44 R$ 7,416.03 R$ 9,421.18 R$ 13,675.16

70 R$ 5,635.51 R$ 6,329.88 R$ 7,648.53 R$ 7,918.84 R$ 8,412.43 R$ 10,833.68 R$ 15,668.06

For each additional 0.5kg

Above 10 R$ 36.13 R$ 42.70 R$ 59.13 R$ 59.13 R$ 68.98 R$ 74.46 R$ 117.16

Above 20 R$ 36.13 R$ 41.61 R$ 59.13 R$ 59.13 R$ 68.98 R$ 72.27 R$ 117.16

For each additional 1kg

30.1 - 70.0 R$ 71.17 R$ 82.12 R$ 94.17 R$ 99.64 R$ 99.64 R$ 141.25 R$ 199.29

70.1 - 300.0 R$ 83.22 R$ 82.12 R$ 94.17 R$ 109.50 R$ 121.54 R$ 144.54 R$ 223.38

300.1 - 1,000* R$ 88.69 R$ 89.79 R$ 100.74 R$ 121.54 R$ 129.21 R$ 152.20 R$ 246.37

Export rates by zone and product

DHL EXPRESS WORLDWIDE

DHL Express 12:00–Guaranteeddeliverybefore12:00onthenextpossibleworkingdaytoover148countriesworldwide.

Add R$ 24.00 to the DHL Express Worldwide prices.

DHL Express 9:00 (10:30 to the USA)–Guaranteeddeliverybefore9:00onthenextpossibleworkingdaytoover94

countriesworldwide. Add R$ 123.70 (R$ 49.20 for 10:30) to the DHL Express Worldwide prices.

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.

Rates are in Brazilian Reais and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges. Termsandconditionsapply–seedhl.com.br/express for details.

*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting DHL standards for packing. Refer to our Packing Guide on dhl.com.br/packingguide. These network restrictions are subject to change with 30 days’notice.

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Calculate the Price of Your Shipment

Optional Services Surcharges Customs

ServicesService Capability and Rating Zones

Export Services

Import Services

Page 21: DHL EXPRESS SERVICE & RATE GUIDE 2020 · DHL Service & Rate Guide 2020: Brazil SERICES 4 Export Services Import Services Domestic Services E-commerce Optional Services Surcharges

DHL Service & Rate Guide 2020: Brazil

ZONES AND RATES21

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORTWeight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7

Documents only up to 2kg

0.5 R$ 330.69 R$ 361.35 R$ 420.48 R$ 447.85 R$ 373.39 R$ 550.78 R$ 721.60

1 R$ 375.58 R$ 422.67 R$ 473.04 R$ 514.64 R$ 436.90 R$ 662.47 R$ 817.96

1.5 R$ 443.47 R$ 483.99 R$ 550.78 R$ 581.43 R$ 500.41 R$ 773.06 R$ 983.30

2 R$ 511.36 R$ 545.31 R$ 628.52 R$ 648.22 R$ 563.92 R$ 883.65 R$ 1,148.64

Documents from 2.5kg and non-documents from 0.5kg

0.5 R$ 348.21 R$ 367.92 R$ 439.09 R$ 459.90 R$ 389.82 R$ 674.52 R$ 831.10

1 R$ 424.86 R$ 439.09 R$ 505.88 R$ 525.60 R$ 471.94 R$ 765.40 R$ 967.97

1.5 R$ 482.89 R$ 504.79 R$ 572.67 R$ 591.30 R$ 554.06 R$ 856.28 R$ 1,100.46

2 R$ 540.92 R$ 570.49 R$ 639.46 R$ 657.00 R$ 636.18 R$ 947.16 R$ 1,232.95

2.5 R$ 598.95 R$ 636.19 R$ 706.25 R$ 722.70 R$ 722.68 R$ 1,038.04 R$ 1,365.44

3 R$ 656.98 R$ 700.79 R$ 773.04 R$ 792.78 R$ 804.80 R$ 1,128.92 R$ 1,497.93

3.5 R$ 715.01 R$ 765.39 R$ 839.83 R$ 862.86 R$ 886.92 R$ 1,219.80 R$ 1,630.42

4 R$ 773.04 R$ 829.99 R$ 906.62 R$ 932.94 R$ 969.04 R$ 1,310.68 R$ 1,762.91

4.5 R$ 831.07 R$ 894.59 R$ 973.41 R$ 1,003.02 R$ 1,051.16 R$ 1,401.56 R$ 1,895.40

5 R$ 889.10 R$ 959.19 R$ 1,040.20 R$ 1,073.10 R$ 1,133.28 R$ 1,492.44 R$ 2,027.89

5.5 R$ 948.23 R$ 1,017.22 R$ 1,106.99 R$ 1,138.80 R$ 1,215.40 R$ 1,589.89 R$ 2,159.29

6 R$ 1,007.36 R$ 1,075.25 R$ 1,173.78 R$ 1,204.50 R$ 1,297.52 R$ 1,687.34 R$ 2,290.69

6.5 R$ 1,066.49 R$ 1,133.28 R$ 1,240.57 R$ 1,270.20 R$ 1,379.64 R$ 1,784.79 R$ 2,422.09

7 R$ 1,125.62 R$ 1,191.31 R$ 1,307.36 R$ 1,335.90 R$ 1,461.76 R$ 1,882.24 R$ 2,553.49

7.5 R$ 1,184.75 R$ 1,249.34 R$ 1,374.15 R$ 1,401.60 R$ 1,543.88 R$ 1,979.69 R$ 2,684.89

8 R$ 1,243.88 R$ 1,307.37 R$ 1,440.94 R$ 1,467.30 R$ 1,626.00 R$ 2,077.14 R$ 2,816.29

8.5 R$ 1,303.01 R$ 1,365.40 R$ 1,507.73 R$ 1,533.00 R$ 1,708.12 R$ 2,174.59 R$ 2,947.69

9 R$ 1,362.14 R$ 1,423.43 R$ 1,574.52 R$ 1,598.70 R$ 1,790.24 R$ 2,272.04 R$ 3,079.09

9.5 R$ 1,421.27 R$ 1,481.46 R$ 1,641.31 R$ 1,664.40 R$ 1,872.36 R$ 2,369.49 R$ 3,210.49

10 R$ 1,480.40 R$ 1,539.49 R$ 1,708.10 R$ 1,730.10 R$ 1,954.48 R$ 2,466.94 R$ 3,341.89

11 R$ 1,559.24 R$ 1,640.23 R$ 1,841.68 R$ 1,863.68 R$ 2,118.72 R$ 2,631.18 R$ 3,595.93

12 R$ 1,638.08 R$ 1,740.97 R$ 1,975.26 R$ 1,997.26 R$ 2,282.96 R$ 2,795.42 R$ 3,849.97

13 R$ 1,716.92 R$ 1,841.71 R$ 2,108.84 R$ 2,130.84 R$ 2,447.20 R$ 2,959.66 R$ 4,104.01

14 R$ 1,795.76 R$ 1,942.45 R$ 2,242.42 R$ 2,264.42 R$ 2,611.44 R$ 3,123.90 R$ 4,358.05

15 R$ 1,874.60 R$ 2,043.19 R$ 2,376.00 R$ 2,398.00 R$ 2,775.68 R$ 3,288.14 R$ 4,612.09

16 R$ 1,953.44 R$ 2,143.93 R$ 2,509.58 R$ 2,531.58 R$ 2,939.92 R$ 3,452.38 R$ 4,866.13

17 R$ 2,032.28 R$ 2,244.67 R$ 2,643.16 R$ 2,665.16 R$ 3,104.16 R$ 3,616.62 R$ 5,120.17

18 R$ 2,111.12 R$ 2,345.41 R$ 2,776.74 R$ 2,798.74 R$ 3,268.40 R$ 3,780.86 R$ 5,374.21

The International Specialists Services How to Ship

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ToolsZones and

Rates

Calculate the Price of Your Shipment

Optional Services Surcharges Customs

ServicesService Capability and Rating Zones

Export Services

Import Services

Table continues overleaf

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DHL Service & Rate Guide 2020: Brazil

ZONES AND RATES22

The International Specialists Services How to Ship

with DHL ExpressShipping

ToolsZones and

Rates

Calculate the Price of Your Shipment

Optional Services Surcharges Customs

ServicesService Capability and Rating Zones

Export Services

Import Services

Weight in kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7

19 R$ 2,189.96 R$ 2,446.15 R$ 2,910.32 R$ 2,932.32 R$ 3,432.64 R$ 3,945.10 R$ 5,628.25

20 R$ 2,268.80 R$ 2,546.89 R$ 3,043.90 R$ 3,065.90 R$ 3,596.88 R$ 4,109.34 R$ 5,882.29

21 R$ 2,347.64 R$ 2,641.05 R$ 3,166.54 R$ 3,190.72 R$ 3,761.12 R$ 4,267.02 R$ 6,138.51

22 R$ 2,426.48 R$ 2,735.21 R$ 3,289.18 R$ 3,315.54 R$ 3,925.36 R$ 4,424.70 R$ 6,394.73

23 R$ 2,505.32 R$ 2,829.37 R$ 3,411.82 R$ 3,440.36 R$ 4,089.60 R$ 4,582.38 R$ 6,650.95

24 R$ 2,584.16 R$ 2,923.53 R$ 3,534.46 R$ 3,565.18 R$ 4,253.84 R$ 4,740.06 R$ 6,907.17

25 R$ 2,663.00 R$ 3,017.69 R$ 3,657.10 R$ 3,690.00 R$ 4,418.08 R$ 4,897.74 R$ 7,163.39

26 R$ 2,741.84 R$ 3,111.85 R$ 3,779.74 R$ 3,814.82 R$ 4,582.32 R$ 5,055.42 R$ 7,419.61

27 R$ 2,820.68 R$ 3,206.01 R$ 3,902.38 R$ 3,939.64 R$ 4,746.56 R$ 5,213.10 R$ 7,675.83

28 R$ 2,899.52 R$ 3,300.17 R$ 4,025.02 R$ 4,064.46 R$ 4,910.80 R$ 5,370.78 R$ 7,932.05

29 R$ 2,978.36 R$ 3,394.33 R$ 4,147.66 R$ 4,189.28 R$ 5,075.04 R$ 5,528.46 R$ 8,188.27

30 R$ 3,057.20 R$ 3,488.49 R$ 4,270.30 R$ 4,314.10 R$ 5,239.28 R$ 5,686.14 R$ 8,444.49

40 R$ 3,845.60 R$ 4,353.49 R$ 5,299.60 R$ 5,409.10 R$ 6,378.08 R$ 7,241.04 R$ 10,623.49

50 R$ 4,634.00 R$ 5,218.49 R$ 6,328.90 R$ 6,504.10 R$ 7,516.88 R$ 8,795.94 R$ 12,802.49

60 R$ 5,422.40 R$ 6,083.49 R$ 7,358.20 R$ 7,599.10 R$ 8,655.68 R$ 10,350.84 R$ 14,981.49

70 R$ 6,210.80 R$ 6,948.49 R$ 8,387.50 R$ 8,694.10 R$ 9,794.48 R$ 11,905.74 R$ 17,160.49

For each additional 0.5kg

Above 10 R$ 39.42 R$ 50.37 R$ 66.79 R$ 66.79 R$ 82.12 R$ 82.12 R$ 127.02

Above 20 R$ 39.42 R$ 47.08 R$ 61.32 R$ 62.41 R$ 82.12 R$ 78.84 R$ 128.11

For each additional 1kg

30.1 - 70.0 R$ 78.84 R$ 86.50 R$ 102.93 R$ 109.50 R$ 113.88 R$ 155.49 R$ 217.90

70.1 - 300.0 R$ 90.88 R$ 88.69 R$ 102.93 R$ 117.16 R$ 113.88 R$ 155.49 R$ 239.80

300.1 - 1,000* R$ 86.50 R$ 86.50 R$ 108.40 R$ 118.26 R$ 118.26 R$ 164.25 R$ 264.99

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT

DHL Express 12:00–Guaranteeddeliverybefore12:00onthenextpossibleworkingdaytoover148countriesworldwide.

Add R$ 24.00 to the DHL Express Worldwide prices.

DHL Express 9:00 (10:30 to the USA)–Guaranteeddeliverybefore9:00onthenextpossibleworkingdaytoover94

countriesworldwide. Add R$ 123.70 (R$ 49.20 for 10:30) to the DHL Express Worldwide prices.

Weights are rounded up to the nearest 0.5kg for shipments up to 30kg, and to the nearest 1kg thereafter.

Rates are in Brazilian Reais and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges. Termsandconditionsapply–seedhl.com.br/express for details.

*DHL Express does not accept shipments exceeding 1,000kg, or containing pieces exceeding 300kg or 300cm in length, and/or not meeting DHL standards for packing. Refer to our Packing Guide on dhl.com.br/packingguide. These network restrictions are subject to change with 30 days’notice.

Page 23: DHL EXPRESS SERVICE & RATE GUIDE 2020 · DHL Service & Rate Guide 2020: Brazil SERICES 4 Export Services Import Services Domestic Services E-commerce Optional Services Surcharges

DHL Express Brazil Av.ManuelBandeira,291 Bl. D - 3rd Floor São Paulo Brazil 05317-020

ForcontactdetailsoftheDHLExpressofficenearesttoyou,pleasevisitourwebsiteatdhl.com.br or call the customer service hotline on 11 3618 3200 São Paulo or 0800 771 3451 Other Locations

Valid: 1st July 2020

The information in this guide is correct as of 1st July 2020. DHL reserves the right to amend or modify any of the information at any time.

SERVICE POINT DETAILS

Find your nearest DHL Service Point here.

DHL Express Faria LimaAv Brigadeiro Faria Lima, 2225 São Paulo - SP 01452-00008:00am - 08:00pm11 3062-2152

DHL Express Bela CintraRua Bela Cintra, 1165São Paulo - SP 01415-00108:00am - 08:00pm11 3618-3511

DHL Express RepúblicaPraça da República, 71São Paulo - SP 01045-00109:00am-12:00pm/ 01:00pm - 06:00pm113259-3766

DHL Express CuritibaRua Comendador Araújo, 845 - BatelCuritiba - PR 80420-00008:00am - 08:00pm41 3223-2182

DHL Express SantosRua15denovembro,119Santos - SP 11010-15009:30am-01:00pm/ 02:00pm - 06:00pm133213-1966

DHL Express Brasilia SetordeIndústriaeAbastecimento- Trecho 2 Lotes 470/480Brasilia - DF 71200-02109:00am-12:00pm/01:00pm - 06:00pm613221-9250

DHL Express Porto AlegreAv.dasIndústrias,1270PortoAlegre-RS90200-29009:00am-12:00pm/ 01:00pm - 06:00pm51 3201-7500

DHL Express Ribeirão Preto Av. Presidente Castelo Branco, 1344RibeirãoPreto-SP14096-56009:00am-12:00pm/01:30pm- 05:30pm 163797-4450

DHL Express CampinasAvJosédeSouzaCampos,929-Loja7 - Shopping Varandas - B. CambuiCampinas - SP 13025-32008:00am - 08:00pm193294-0228