crafting delightful experiences
Post on 11-Nov-2014
791 views
Embed Size (px)
DESCRIPTION
Slides from my talk on Delightful Experiences at the Design Camp 2012 at IIT, Chennai in September 2012.TRANSCRIPT
- 1. Crafting DelightfulExperiences The little extra that really matters Uday M. Shankar September 2012, Chennai
- 2. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 2
- 3. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 3
- 4. udayms about.me/udaymsNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 4
- 5. WHAT IS DESIGN?November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 5
- 6. A SOLUTIONNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 6
- 7. How do you evaluate this solution? DOES IT SOLVE THE PROBLEM?November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 7
- 8. How do you evaluate this solution? IS IT USER FRIENDLY?November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 8
- 9. How do you evaluate this solution? IS IT BETTER THAN OTHER OPTIONS?November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 9
- 10. How do you evaluate this solution? IS IT WORTH THE MONEY?November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 10
- 11. WTF IS THIS???November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 11
- 12. BY MF HUSSAINNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 12
- 13. I am a regular guy I DONT UNDERSTAND ALL KINDS OF ART. IN OUR CONTEXT - DESIGNNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 13
- 14. I LIKE DESIGNS THAT MAKE ME SMILENovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 14
- 15. How do you evaluate this solution? DOES IT MAKE ME HAPPY?November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 15
- 16. Humans have always made choice based on that chemical in their brain! THIS IS NOT A NEW CONCEPTNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 16
- 17. DOES IT DELIGHT ME?November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 17
- 18. GOOD DESIGNS SOLVE PROBLEMSNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 18
- 19. GREAT DESIGNS REDEFINE EXPERIENCESNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 19
- 20. AWESOME DESIGNS DELIGHT USERS!November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 20
- 21. ITS ABOUT THE *EXTRANovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 21
- 22. source: jpegy.comNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 22
- 23. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 23
- 24. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 24
- 25. ITS NOT JUST ABOUT GETTING IT DONE. ITS ABOUT ENGAGING THE USER!November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 25
- 26. LETS LOOK AT SOMETHING CLOSER HOME!November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 26
- 27. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 27
- 28. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 28
- 29. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 29
- 30. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 30
- 31. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 31
- 32. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 32
- 33. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 33
- 34. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 34
- 35. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 35
- 36. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 36
- 37. November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 37
- 38. I am not associated with cleartrip or any of their products or services. Nor am I vouching for their product or services. I AM JUST A DESIGNER APPRECIATING AWESOME DESIGN & EXECUTION!November 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 38
- 39. Why am I talking about cleatrip? AWESOME, DELIGHTFUL DESIGNS + AS-PROMISED SERVICE PAVE WAY FOR BRAND TRUSTNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 39
- 40. TO CREATE GOOD DESIGN, YOU NEED TALENT & SKILLNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 40
- 41. TO CREATE A DELIGHTFUL EXPERIENCE, YOU NEED TALENT, SKILL & PASSIONNovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms 41
- 42. Word of CAUTION / ADVICE DO NOT OVERDO DESIGN IN THE NAME OF *EXTRANovember 5, 2012 twitter: udayms | linkedin: udayms | facebook: udayms | g+: udayms