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Page 1: Company Brochureit-cross.com/download/ITCROSS-brochure-EN.pdf · Company > Brochure. WHO > WE ARE. who > we are We are a team of professional people,with a long background on ERP

Company> B r o c h u r e

Page 2: Company Brochureit-cross.com/download/ITCROSS-brochure-EN.pdf · Company > Brochure. WHO > WE ARE. who > we are We are a team of professional people,with a long background on ERP

WHO> WE ARE

Page 3: Company Brochureit-cross.com/download/ITCROSS-brochure-EN.pdf · Company > Brochure. WHO > WE ARE. who > we are We are a team of professional people,with a long background on ERP

who > we are

We are a team of professional people,with a long background on ERP implementations in different countries.Our consultants have a wide experience not only in JDE implementation projects, but also on reviewing business processes. They have a high profile with great technical product knowledge.

Strong skills of our people are JDE localizations, JDE security, great and up-to date CNC and development skills, communication and remote work abilities.

We believe we are the ideal complement for those big companies that decide to go global, and need a highly specialized partner that can add real consulting value to their projects.specialized consultant or PM for adding value to their projects.

Partners and Memberships:

Page 4: Company Brochureit-cross.com/download/ITCROSS-brochure-EN.pdf · Company > Brochure. WHO > WE ARE. who > we are We are a team of professional people,with a long background on ERP

ITCROSS > highlights

Localization experts

Relationship with Oracle

Proven global implementationsexperience, focused on our 15 years working withlocalizations and delivering a high quality service.Active global clients and roll out projects.

• Oracle Gold Business Partners

• Oracle Business Partner Award March 6th 2015: Best Success Stories.

• Developed solutions for Latin America that have been validated by Oracle through the Oracle Validated Integration program. (i.e, Mexico e-invoice Integration).

• Working along with Oracle in new OVI solutions for Colombia and Chile.

Other key partnerships

QUEST International User Group PartnersWe actively work with QUEST and participate ofCollaborate in order to improve the JDE experiencearound the world and to carry our Localizationsexperience everywhere.

All Out Security We provide security experts using AO Security toolwith JDE, designing global and complex securityscenarios.

Upgrades – We have performed upgrade projects toJDE 9.1 in the last two years. Our strong CNC anddevelopment team makes it possible.

GoldPartner

Validated Integration

JD EdwardsEnterpriseOne

Page 5: Company Brochureit-cross.com/download/ITCROSS-brochure-EN.pdf · Company > Brochure. WHO > WE ARE. who > we are We are a team of professional people,with a long background on ERP

our> locations

Page 6: Company Brochureit-cross.com/download/ITCROSS-brochure-EN.pdf · Company > Brochure. WHO > WE ARE. who > we are We are a team of professional people,with a long background on ERP

our > locations

USA 3801 PGA Boulevard (33410) Palm Beach Gardens, Florida. +1-386-246-7460

buenos aires

miami

sao paulo

japon bp

Page 7: Company Brochureit-cross.com/download/ITCROSS-brochure-EN.pdf · Company > Brochure. WHO > WE ARE. who > we are We are a team of professional people,with a long background on ERP

our> SERVICES

Page 8: Company Brochureit-cross.com/download/ITCROSS-brochure-EN.pdf · Company > Brochure. WHO > WE ARE. who > we are We are a team of professional people,with a long background on ERP

our > SERVICES

Global Projects Planning and ImplementationThis is what we know about, and the focus of our business. Apart from having a wide technical knowl-edge on JD Edwards, our strongest feature is knowing how create JDE Global Models, and how to carry on roll-out implementations with localizations. We know about South America culture, laws, complexity. We understand how the language barrier affects these projects. We know the challenge a client faces when starting a South American project, and we can help since the planning phase, providing the infor-mation you need to have for succeeding when planning a roll-out in Latin America.

Oracle Validated Integration SolutionsWe offer complementary solutions for covering gaps between the countries legal requirements and JDE localizations. Our solutions are being validated by Oracle through the OVI Program, guaranteeing development best practices and an applications you can trust on. • JDE Integration for e-invoice in Mexico. • JDE Integration for e-invoice in Chile. • Information extract for xml files for Colombia. • Information extract for tax files for Brazil. • Others.

Page 9: Company Brochureit-cross.com/download/ITCROSS-brochure-EN.pdf · Company > Brochure. WHO > WE ARE. who > we are We are a team of professional people,with a long background on ERP

JDE Project ManagementWe understand that a project management diploma is not enough for being able to deal with a JDE implementation. A project manager with JDE background is always a better PM. You need to know what you are following up. We offer project management service, based on IT projects standard methodology and with a plus that is out wide JDE experience.

JDE Security SolutionSecurity in JDE has become a huge and rich functionality that allows the client to do all you want in terms of security settings. Setting up security needs to be approached as a project, and the key is to analyze and design what needs to be done. Once security is in place, it is sometimes difficult to admin-istrate that design. We offer a deep know how for carrying on a JDE security project.

We are also All Out Security Partners, with wide experience in this solution.

our > SERVICES

Page 10: Company Brochureit-cross.com/download/ITCROSS-brochure-EN.pdf · Company > Brochure. WHO > WE ARE. who > we are We are a team of professional people,with a long background on ERP

Enterprise One UpgradesOur CNC and developers specialists have a wide experience on the latest E1 versions and tool releases. They are constantly trained at ITCROSS internal JDE installation, testing every news of the product.

JDE “Tailor Made” SupportWe can design the support solution that best fits in your company. You could outsource it all, or you could plan using your own internal team. Both are viable options, and we can help here.Stable installations that have been working with JDE during years do not always need 160 monthly hours of a help desk to support day to day user issues. Also, users are very well trained after some years, and a help desk service where junior consultants that know less than the user try to solve an issue is always disappointing and ends up being a bad service. We believe a “tailor made” help desk with high quality service attending few clients during limited hours is a lot better solution when outsourcing the JDE support.

our > SERVICES

Page 11: Company Brochureit-cross.com/download/ITCROSS-brochure-EN.pdf · Company > Brochure. WHO > WE ARE. who > we are We are a team of professional people,with a long background on ERP

our>HISTORY

Page 12: Company Brochureit-cross.com/download/ITCROSS-brochure-EN.pdf · Company > Brochure. WHO > WE ARE. who > we are We are a team of professional people,with a long background on ERP

our > HISTORY

The company started business by the end of 2002, chasing the idea of creating a consulting company that could provide a high quality service on ERP implementations. Inside the company and besides the knowledge level of its people, the target was to generate a work environment where consultants could feel that their high professional level was a real value, and where human quality was as important as any other component – an unusual thing nowadays in many South American companies.

Since the beginning, the ITCROSS team has traveled around South America and other countries implementing JD Edwards, gaining a unique experience on these countries localizations.

ITCROSS has developed a commercial strategy based on key alliances with Oracle as the main business partner.

Page 13: Company Brochureit-cross.com/download/ITCROSS-brochure-EN.pdf · Company > Brochure. WHO > WE ARE. who > we are We are a team of professional people,with a long background on ERP

SUCCESS> CASES

Page 14: Company Brochureit-cross.com/download/ITCROSS-brochure-EN.pdf · Company > Brochure. WHO > WE ARE. who > we are We are a team of professional people,with a long background on ERP

SUCCESS > CASES

Page 15: Company Brochureit-cross.com/download/ITCROSS-brochure-EN.pdf · Company > Brochure. WHO > WE ARE. who > we are We are a team of professional people,with a long background on ERP

THANK > YOU!

IT-CROSS.COM [email protected]

USA 3801 PGA Boulevard (33410) Palm Beach Gardens, Florida. +1-386-246-7460