For further information please contact your local SABIC representative

Transforming Our Supply Chain for You

Clicking with eCommerce

Transforming Our Supply Chain

At SABIC we recognize the importance a best-in-class Supply Chain plays in fulfilling our promises. We know that to become the preferred world leader in chemicals, we have to act accordingly.

This is why we’re investing in EMDAD, our revolutionary Supply Chain Management Project.

By the end of 2011 our world-class processes, state-of-the-art technology, upgraded infrastructure and high-performance organization will provide you with superior services, reliability and logistics.

Come with us on our journey – we’re transforming our Supply Chain for you.

When will these improvements be available?

During 2010 and 2011:

Wave 1: Product and Order Information and Invoice Management

Wave 2: Order Placement, Order Inquiries Management, Shipment Tracking Inquiries

Frequently Asked Questions

Question: What is eCommerce? Answer:eCommerce is a way of interacting with SABIC online.

Question: What will I be able to do online? Answer:Initially you will be able to access information about products and invoices. From Wave 2, you will be able to place orders online, track and trace shipments and make online inquiries at any hour of any day, from anywhere with access to the internet.

Question: What are the benefits of eCommerce to me? Answer:More control, visibility and flexibility is placed in your hands with eCommerce solutions. For example, you will be able to view personalized information about products, orders and invoices at any time from wherever you have access to the internet.

Question: Will the ordering process change? Answer:All existing systems and contact points for orders will remain. The eCommerce portal is an additional routefor you to contact SABIC and place orders.

Question: Will SABIC help customers use the eCommerce platform?Answer:The SABIC eCommerce platform is built with usability in mind, and will be easy to operate. In addition, SABIC will equip you with the necessary information and training to enable you to get the most benefit from this new tool.

eCommerceenables you to: · Access an online portal when it suits you· Track and trace your shipments – from the point of order to the point of delivery

· Minimize time spent on invoice and order inquiries

· Increase order transparency and efficiency