centrumdirect ltd - credentials - 2015 aug updated

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Centrum Group A One Stop Integrated Financial Services Provider

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Centrum GroupA One Stop Integrated Financial Services Provider

Contents

2

Section Slide No.

Centrum Group – An Overview 3

Centrum Forex Business – An Overview 6

Centrum Travel Business – An Overview 20

Centrum Visa Business- An Overview

23

Centrum Group – Overview

Comprehensive Product Presence: Amongst a few professional driven Non-banking Financial Services groups that

has expertise to service Global & Indian Institutions, Corporates, HNIs and Retail individuals across asset classes

(Investment Banking; Debt Advisory and Fund Raising; Institutional Broking; Asset management – PMS, Private

Equity; Forex & Travel Services). Product ‘Neutral’ approach with equal competence in Debt & Equity ensures

unbiased advice to Clients

Centrum group is a premier financial institution offering integrated financial services. The flagship company,

Centrum Capital Limited, is a SEBI registered Category I Merchant Banker, listed on the Bombay Stock

Exchange, Mumbai. The Group today has:

Best-in-class Professional Management: ~1,000-strong employee base led by highly committed senior team with

wide-ranging experience in global organizations. The team has over 3 decades of experience across market cycles.

Widespread Reach: Distribution reach across 30 cities in India through ~85 outlets, with international presence in

New York, Hongkong. & Middle East. Close relationships with Corporates, FIIs, Banks, Provident & Pension Funds,

Mutual Funds, PE Funds and Insurance firms. Direct access to ~1 million HNI & Retail Investors

Focus on SMEs & Mid-cap Clients: Track record of enviable long-standing relationships with SMEs and Mid-cap

companies and their promoters. Ranked amongst the top Investment Banks in this space. Relationships with 500+

companies and promoters over the last 5 years.

Research Focused and Knowledge Driven: Focus on Independent superior analytics backed by the highest

standards of compliance and state of art technology platform. Deep understanding of markets and products, providing

tailored solutions- what is ‘needed’ instead of what is ‘available’

Excellent Track Record: Collective team experience of deals worth ~INR 10 trn and ~INR 1.6 trn aggregate

transactions closed till date. Pioneer in product structuring across equities and debt. Award winning research house.

Amongst the top 3 retail Forex service providers and the largest seller of prepaid travel cards in India

Multiple Industry ‘Firsts’ to Credit:

- India’s first perpetual non call bond for Public Sector Bank

- India’s first ever tax free issue by a Municipal Corporation giving rise to the ‘Muni’ Bond Market discovery in India

- Worked closely with Citibank to develop and market an electronic substitute of Traveller’s cheque (Travel Card)

- Sole Arranger for India’s first ever publicly issued Private Equity fund with domestic business houses as promoters

3

A leading well-established full-service universal financial services provider

Wealth Management

& Retail Broking

Retail Broking on

NSE & BSE

Portfolio

Management

Depository

Wealth Advisory –

Asset Allocation

across:

– Mutual Funds

– Equity Offerings

– Insurance

Products

– Saving Schemes

– Realty Products

Commodity Trading

Currency Trading

Real Estate Broking

Institutional

Equities

BSE Membership

NSE Membership

MCX Membership

NCDEX Membership

CDSL Membership

Institutional Broking

Research coverage

for large and mid

caps

Centrum Group

Foreign Exchange &

Travel Services

Money Changing

– Co- branded

cards

– Travellers

Cheques

– Currencies

Money Transfer –

AD II

Inward Remittances

Export/Import of

Currency

Travel & Tours

Visa Facilitation and

Attestation Services

Investment/Merchant

Banking

Equity

– Equity Capital

Market

– Private Equity

– M&As

– Corporate Finance

and Advisory

Debt

– Primary and

Secondary Bond

Issuances

– Term Funding for

Infrastructure

Projects

– Working Capital &

Expansion Funding

– Stressed Asset

Resolution

Centrum Group: An Integrated Financial Services Provider

NBFC

Capital Market

funding

Secured corporate

debt (AA+ and above)

Special situation

funding

High yield Structured

Debts

Structured credit for

down sell

Promoter funding

Loans to SMEs

Alternative Assets

Ashmore Centrum

India Special

Opportunities Fund

– Venture Capital

– Special

Opportunity

Investments

Centrum

Infrastructure and

Realty

– Development of

commercial and

residential

projects

– Real Estate

Consulting

4

Group Structure

Group Companies

Centrum Capital Ltd. (Listed on BSE with market

capitalisation of ~INR 9 bn)

Investment Banking

Category I Merchant Banker

Centrum Broking Pvt. Ltd.

(90% Subsidiary)

Institutional Broking

Member of NSE, BSE, MCX,

NCDEX

CentrumDirect Ltd.

(100% Subsidiary)

Foreign Exchange

(Authorized Dealer II)

Club 7 Holidays

Ltd.

(76% Subsidiary)

Travel Services

Centrum Wealth Management

Ltd.

(100% Subsidiary)

Wealth Management & Retail

Broking

ACSO Investment Advisory Pvt.

Ltd.*

(51%-49% partnership between

Ashmore & Centrum)

Domestic VC Fund

Centrum Financial Services Ltd.

(100% Subsidiary)

RBI registered NBFC

Visas of the World Pvt.

Ltd. (Working

Under the Brand

Name -Centrum

Global Visa

Services)

5

CentrumDirect Limited

India’s Second Largest Foreign Exchange Company

7

Introduction

CentrumDirect is 2nd largest RBI authorised ADII category company in India

17 years track record in forex exchange business

Highly experienced and well regarded management team

Offers a holistic product suite to a diverse customer base

Pan India footprint – 46 cities and 113 outlets inclusive of 41 airport counters

Multiple elite partnerships and multiple firsts to its credit

Strong internal compliance and risk management procedures

Corporate Milestones

8

2006

Forex business launched1997

Commencement of Centrum Direct Ltd.

Top 5 retail money changer

Started forex bureaus at major

airports

Top 3 retail money changer

Appointed 5 star Hotel chains as franchisees Launched “Centrum Travel Money Card” powered by

ICICI Bank

2008

Joint Venture with Future Group

Upgraded to ADII Category by Reserve Bank of India

Acquisition of Club7, Kolkata based leading travel

company

2001

Centrum forex is the result of 17 years of development in India

2005

2007

2002 Top 10 retail money changer

Started operation from 8 counters

at Chennai Integrated Airport on exclusive basis

Started Centrum Global Visa Services

2013

2014 Started operation from 4 counters at Bangalore International Airport on exclusive

basis.

Started operation from 3 counters at Terminal 2, Mumbai International Airport.

Started operation from 2 counters at Trichy International Airport

2011/ 12

2015 Started operation from counters at Kolkata, Madurai,

Lucknow, Trichy, Goa & Calicut International Airport. Launched buyforex.in- online forex store

Acquired MTSS Principal Agent License Bought back stake from Future Group

CDL Management Team – Highly Experienced

9

Harendra ChoudharySenior Vice President,

GM - North & East India

15+ years of experience in Foreign Exchange services

Previously worked with LKP Forex Ltd., Kolkata and Associated Forex Services, Ludhiana

Kumud Ranjan MohantyExecutive Director, COO & CFO

30+ years of experience including international banking, offshore banking, treasury

operations, risk management and compliance. Previously worked with Bank of India.

Member of Chartered Institute of Securities and Investment, London

20+ years of experience in the Foreign Exchange Services business

Previously worked with LKP Forex

T.C. GuruprasadManaging Director

Board of Directors

Himanshu PramanickSenior Vice President

Operations & Compliance

22+ years of experience in the Money Changing and Financial services

Previously worked with Rolta India, Weizmann and Travelex

Hariprasad M. P.Senior Vice President &

Head Treasury

20 + years of experience in the Money Changing and Banking & Financial services

Previously worked with ICICI Bank, Tata Amex and Wall Street Finance & Forex

Anil MenonSenior Vice President,

GM – West India

20+ years of experience in the Banking & Financial sector and Sales

Previously worked with ICICI Bank and Kotak Mahindra Bank

R.P. Shetty Senior Vice President,

GM – South India

35+ years of experience in the Banking, Foreign Exchange & Financial services

Previously worked with Vijaya Bank, Deutsche Bank and Weizmann

Rajesh NanavatyDirector (Non Executive)

Decades of experience in

broking industry

Currently Director at

Nanavaty Share & Stock

Brokers Pvt. Ltd.

T R MadhavanDirector (Non Executive)

35+ years of experience in

banking industry

Previously MD of

Dhanalakshmi bank and GM -

Credit , Bank of India

Rajnish Bahl Managing Director

Centrum Group Retail Financial Services

22+ years of experience in the

banking industry

Previously MD & Head Retail

Bank - HSBC India

Products & Services

Currency Notes

Traveler’s Cheques

Prepaid Travel Cards

Inward Remittances

Outward Remittances

Travel Insurance

International Sim Cards

Holidays

Visas

Financial Planning Services

Strong Relationships across Retail & Corporate Clients

1 million + Satisfied customers serviced last year

500+ Corporates clients

100+ Franchises including large hotel chains for foreign currency collections

Empanelled with 30+ banks for procurement of foreign currencies.

Partnership with 100+ companies for executing outward remittances towardseducation fees, living expenses, medical, film shoot, overseas salary ofemployees.

11

haryana

2

1

12

71

1

3

3

6

16

1

14

1

1

8

4

Rajasthan

Gujarat

Maharashtra

Karnataka

Tamilnadu

Kerala

Andhra Pradesh

Orissa

Chhattisgarh

Madhya Pradesh

Bihar

Punjab

HimachalPradesh

Meghalaya Manipur

MizoramTripura

West Bengal

Jammu & Kashmir

Uttaranchal

Delhi

Uttar Pradesh

Sikkim

Assam

Jharkhand

Goa

Arunachal Pradesh

Enhanced footprint in Tier 2 and Tier 3 cities provides unmatched distribution channels

Presence across the country

through 46 cities and 113

outlets

– 72 branches

– 41 airport counters

Managed by a team of ~1000

professionals

Branch Footprint

Location Total North South East West

Airport 41 2 19 8 12

Branches 72 14 32 12 14

Total 113 15 47 18 27

12

Select Corporate Implant Offices:

– Honeywell– CSC– HP Global– Hewlet Packard– iGate Global– Genisys– HCL 1

15

Airport Counters

13

Kolkata International Airport Chennai International Airport

Mumbai International Airport

Bangalore International Airport

Goa International Airport Trichy International Airport

Branches

14

Udaipur

Mumbai ChennaiNew Delhi

Bangalore Hyderabad

15

Long-standing Client Relationships & Associations

Select Intermediary Tie-ups

Select Hotel Tie-ups

Select Corporate Tie-ups

Select Bank Tie-ups

100,000 customers added every year. Largest in tie-ups with 5 star Hotel chains

Some Proud Moments

16

Best Foreign Exchange Company Award – Westby India Travel Awards

Best Foreign Exchange Company Award – Northby India Travel Awards

Best Foreign Exchange Company Award – Eastby India Travel Awards

Felicitated by TAFI in Lavasa and was also the Official Forex Partner at Annual Convention 2015 held in Jerusalem

Some Proud Moments

Partner with the New Zealand Tourism Board topromote Cricket World Cup inAustralia/New Zealand

Some Proud Moments

Certificate of Excellence and Appreciation for exemplary contribution presented by ICICI Bank

Award for Recognition as an outstanding Partner by Axis Bank

Competitive Landscape

Authorized Dealers II are best-positioned to address growth opportunities in forex services

Source: CRFS Management Estimates & Industry Sources

23

Product Focus Inbuilt Trust

KYC

Compliance Staff Profile Serviceability Suitability to Service

Commercial Banks

Carries huge trust / Brand;

however DNA is Channel

Partner Servicing

Authorized Dealers II-

CentrumDirect Ltd.

Highly customer focused

with customized solutions

Full Fledged Money

Changers (FFMC)Geographical Focus

Other Unorganized

Players

Low Margin, High Turnover

with minimum/nil KYC

Compliance

ADII & FFMCs are

relatively more

focused

ADII & FFMCs

needs to build

trust. Banks

have inherent

advantage

Banks, ADII &

FFMCs are very

stringent in

terms of KYC

Compliance

Banks have high

quality staff

however ADII

have built a team

of experienced

people

High for ADII &

FFMCs due to

door step

delivery and

working hours

Authorized

Dealers II are the

most focused

forex service

providers

Club 7 HolidaysAn end to end Travel Service Provider

Aim to become a top 3 travel service provider in India by leveraging a strong product portfolio and pan-India presence

An end to end Travel Service providerHas achieved encouraging success and will continue to expand

Key Milestones Achieved

Accredited by IATA and a member of TAAI since 1995

GSA in India for Trafalgar Tours & Insight tours and a PSA for Star

Cruises

Escorted more than 200 passengers on Norwegian EPIC, the 2nd

largest cruise liner in the world (highest amongst all national travel

companies)

The 1st pan-India travel company to undertake corporate MICE

tours to Alaska & Canada

Have one of the highest yields per staff in the industry having

handled more than 117 groups in FY11 in comparison to 93 groups

in FY10 without considerable staff expansion.

21

Pan-India Presence

Key locations include:

Club 7 Overview

Established in 1988, is promoted by Mr. Srimanta Basumallik and

headquartered in Kolkata. Became a subsidiary of Centrum Direct

Limited in December 2008.

Has branches in more than 70 locations pan-India with a very

strong presence in the Eastern Indian market

Specializes in customized outbound travel for individuals & families

and for corporate meetings, conferences, events etc.

Serviced over 25,000 passengers in 2010-11 and had a Gross

Turnover exceeding INR 800 million

Travel Service Offerings

MICE –For corporate meetings, conferences, events etc.

FIT –For individual travelers on their personal leisure trips

Groups –For groups of individuals on theme based trips

Ticketing –For domestic & international ticketing services

Star Cruises –For cruise travel by individuals & groups

Services are provided to the following destinations across the globe:

Europe – inclusive of Scandinavia, Russia & Central Europe, USA,

South East Asia (including Star Cruises), Mauritius, Kenya,

Australia & New Zealand, South America, Middle East including

Dubai, Mediterranean, Africa and Indian local holidays

* MICE: Meetings, Incentives, Conferences and Exhibitions

** FIT: Free Individual Travel

City Type City Names

Metros Kolkata, Mumbai, New Delhi, Hyderabad, Bengaluru,

Chennai

Tier – I Ahmedabad, Pune, Surat, Bhubaneshwar, Jamshedpur

Tier – II & III Baroda, Rajkot, Guwahati, Raipur, Bilaspur

Other TownsTinsukia, Imphal, Siliguri, Asansol, Durgapur, Burdwan,

Chandan Nagore, Hazaribagh

Clientele includes HNIs and senior corporate executives

Varied Clientele across Multiple SectorsKey clientele include:

Have handled large groups, of 1000+ passengers travelling together, for well known business houses such as Anchor-Panasonic,

UltraTech Cement etc.

Recently escorted, for a 20 day South America trip, 18 people (HNIs & their families) travelling business class, of corporate houses in

Ahmedabad and the Senior Advocate of Gujarat High court. (HNIs were from leading corporate houses including: Cadila Healthcare,

Gulmohar Green Golf & Country Club, Shree Sulphurics Ltd, Prabhudas Kishordas Tobacco Products, Ahmedabad Victorian Iron Works

Ltd.)

Repeat clientele with increased business (in all four regions) – Ultratech Cements, Kodak, Seagram, Radico Khaitan, UB group, Vaish &

Associates.

22

Visas Of the World Private Ltd.Visa Facilitation and Attestation Services

Why Centrum Global Visa Services(CGVS) should be your first choice

24

• On click information for VisaApplication Process

• Integrated Approval mechanism for Corporates

• Process VisaApplication for any Country you wish to go

• Quick Processing & Turnaround Time

• Apply your Visa Online 24 X 7.

• Internet based application, No Software installation required

• Service Delivery supported by dedicated Contact center

• Logistics support by 87 Offices in 43 cities PAN Indi

Our Quality and Verification

25

• Professional, well qualified and experienced staff

• Real time Updates to Documentation & Processes.

• Fool proof Verification of your application and your visa after it is issued

• "Real time" status of your application or documents on a click.

• Online account management system

• 100% Security of customer information

• Real-time status updates for both the Company and the staff

• Visa services can be made available directly through the HRIS as a Integrated solution.

• Dedicated customer service support.

Thank You