btg updated company profile

“We honour the potential in every human being like a seed

waiting to blossom… if only someone would take the time to

nurture it, water it, and believe in its inevitable growth”

COMPANY PROFILE

Vision:

To be a strategic, value-adding partner to our

stakeholders.

Mission:

To build capacity in organisations through enhancing

governance, fostering growth, developing and

empowering people as well as organisations.

Values:

Excellence

Professionalism

Integrity

Caring

Growth

About Us

Bridging the Gap recognizes the importance of providing synergistic services to clients by

building capacity and developing effective, integrated human capital and business strategies.

Two decades ago we were among the first to recognise South Africa’s need for the

development of human capital. Today as a Level 1 Contributor according to the BBBEE

Codes, we continue to lead the way spearheaded by our highly experienced executives. We

are 100% Black Owned with a shareholding of 40% held by female youth.

Projects executed have been across a range of industry sectors in private sector, government

and SOE’s and our focus is on developing capacity in organisations to increase service

delivery and organisational effectiveness.

“The potential of the average person is like a huge ocean unsailed, a new continent

unexplored, a world of possibilities waiting to be released and channelled toward

some great good .” Brian Trac

BTG is committed to:

On-time delivery within the confines of a given fiscal discipline.

Ensuring that solutions are customized to respond to client needs.

Long-term strategic relationships with emphasis on adding value to our clients’ business.

Optimizing and leveraging resources rather than duplicating what already exists.

Maintaining uncompromising high quality standards backed by a professional approach

and ethical business practices.

BTG prides’ itself on its project culture which governs the way we work and which underpins

all tasks tackled. At each step in a project we ensure the following:

Awareness: sufficient and appropriate awareness is raised with relevant groups and

individuals.

Mobilization: appropriate groups and individuals are contracted into relevant roles and

tasks. In particular we would identify and coach internal sponsors for each element of any

process.

Intervention: Required activities are undertaken and the outputs managed.

Stabilization: Groups and individuals are assisted to adapt to the resulting new situation.

Our Value Proposition

We focus on delivering expert knowledge through tried and tested

products, services and processes while remaining innovative and

delivering quality service

We are about shifting organizations from Good to Great.

We keep abreast of market changes, innovation, technological

advancements and human resources best practices.

We aim to foster and nurture relationships with clients, remaining

strategic allies to the business and its people.

Flexible and dynamic approach and business model that allows us to

expand and decompress through partnership.

BTG Company Structure

BRIDGING THE GAP HOLDINGS (PTY) LTD. 100% BBBEE (40% F/Y)

BRIDGING THE GAP CONSULTING (PTY)

LTD.

BRIDGING THE GAP HUMAN CAPITAL (PTY)

LTD.

BRIDGING THE GAP ENTERPRISE

DEVELOPMENT

BRIDGING THE GAP INVESTMENTS

BTG End – To End Approach

Diagnosis Planning Implementation Monitoring & Evaluation

For all our services, BTG delivers comprehensive solutions that provide the client with value add in

the various four stages of organisational effectiveness, as articulated in the diagram above. These

solutions can be administered as a suite particularly for organisation transformation or as stand a

lone solutions to address specific requirements an areas of challenge.

Diagnosis – BTG utilises a variety of methodologies and approaches in order to assess current

and prevailing trends in an organisation, be it with regard to the strategy, people, customers,

finances, processes, performance or Leadership. The diagnosis is meant to paint an objective

picture of the current situation as it is. This is particularly important in order to inform appropriate

solutions to address what ever issues that the situation analysis yields.

Detailed Planning – This involves the development and agreement of detailed designs and

approaches to deliver the desired future state and final implementation plans. Appropriate specific

solutions are put in place in preparation for full-blown implementation. In some instances, where

appropriate, this stage may involve piloting of solutions for purposes of customisation prior to a full

scale implementation.

Implementation – BTG typically adopts a partnership approach to implementation in order to

ensure client ownership of the project, processes and results. Whilst our experts lead the

implementation of bespoke solutions, BTG’s keen interest in skills transfer propels us to ensure that

the client is involved at all stages

Monitoring and Evaluation – BTG utilises a variety of techniques and tools in order to provide

continuous feedback to the organisation. Our monitoring & evaluation methodologies speak to all

areas of the organisation are meant to add value to decision making, learning and improvement

initiatives within the organisation.

Consulting Services

The aim of our consulting services is to support and lead

interventions that directly enhance organisational and individual

performance. This is achieved by working in collaboration with

managers and institutional leaders and applying expert knowledge

and experience of management consultancy, leadership

development, executive coaching, employee engagement, and

performance management to initiate and deliver key interventions

that add clear value.


BTG’s Diagnosis tools and techniques include but are not limited to the following;

Organisation diagnosis based on the 3PL Model, using

structured web-based questionnaires. BTG utilises this

diagnostic framework which focuses on the four strategic

pillars that must be in place to ensure effective functioning

of the organisation, these are the Purpose, the People,

the Processes, the Leadership (refer to diagram below).

Organisation/Business Excellence Baseline determination

using the EFQM Model, which emphasises that

organisations get the results they do not by accident. The

model assesses the level of excellence in 9 key areas of

the organisation these being Leadership, Policy &

Strategy, People, Partnerships & Resources, Processes,

People Results, Customer Results, Society Results and

Key Performance Results. It is comparable to the Malcolm

Baldgride Model used in the USA.

Interviews and Focus groups – structured interviews with

Executives and Boards as well as focus groups with other

team members.

BTG also provides employee and customer surveys

which can be customised using our 21 dimensions which

can be explored.

Purpose

People

Leadership

Process

3PL Model

Business Excellence Model

BTG Consulting Services & Techniques


BTG’s Planning techniques include but are not limited to;

Scenario Planning using the IS Matrix and the

Conversation Model in association Chantal Illbury and

Clem Sunter

Strategy formulation and development and execution

using the classical methods of management by

objectives

Strategic Planning and execution utilising the

‘Corporator model in association with the Da Vinci

private university

Design Thinking in association with the Da Vinci Private

University. ’. The premise for using “Design Thinking”

as a key driver is based on an acceptance that

successful organisations are now seeing tangible

benefits of creating an environment where the key

stakeholders are engaged in the “Design” of their future.

“Design Thinking” processes, founded on Systems

Thinking as the cornerstone, are now recognised as

one of the foremost processes for taking operations into

a new dispensation.

Align business units and related

processes

Translate strategy into a

measurable framework

Communicate strategy across the

organization

Act to drive performance

Orientation Team

formation

Mess

Formulati

on

Stakeholder

Specification Idealised

Design

Stakeholder

Focus Group

Reference

Scenario

Idealised

Document

Design



BTG’s Implementation techniques include but are not limited to;

BTG IMPLEMENTS ON THE FOLLOWING

SOLUTIONS UNDER ITS CONSULTING

SERVICES;

Strategy review, development & support

in execution phase

Organisation Design interventions

Change & Transformation interventions

Diversity management

Corporate governance and ethics

Conflict resolution and management

Organisational Performance Evaluation

& Management

Board & Management relationship

building interventions

CULTURE & CHANGE ALIGNEMENT

LEADERSHIP CAPABILITY & STAKEHOLDER COMMITMENT

INDIVIDUAL & TEAM CAPABILITY

CHANGE ARCHTECTURE

ORGANISATIONAL DESIGN & PERFOMANCE Mgt.

COMMUNICATION STRATEGY



BTG’s Monitoring & Evaluation techniques include but are not

limited to;

Strategy & performance

implementation tool - ec@ps

Performance management

reports

Corporate performance

(Balanced Score Card)

Portfolio performance

Individual performance

Benchmarking

Consulting Services & Products

Strategy review, development & support in

execution phase

Organisation Design interventions

Change & Transformation interventions

Diversity management

Performance Management

HRM & Talent Management Interventions

Corporate governance and ethics

Conflict resolution and management

Organisational Performance Evaluation &

Management

Board Assessments & relationship building

interventions

Human Capital

Services

BTG Human Capital offers services to organisations, the leadership and teams who anticipate and respond

to the need for change. This may be triggered by organisational demands, the desire to build capability

and high-level staff performance or to develop an inclusive and effective working culture in line with the

organisation.

BTG Human Capital Services & Techniques


BTG is a able to International Institute for Creative

Leadership). The “Situation” describes where specific

leadership behavior(s) occurred (observed feedback

through 360 degree interview assessments or in group

settings during group coaching). “Behaviour” helps the

individual understand exactly the behavior the coach is

talking about as fed back in direct behavior observation

from the coach that is reflected back to the coachee. The

“Impact” of the observed behavior on the coach and/or

others is shared with the coachee. Impact is what was

experienced by making the internal experience of the

coachees' behavior know on others. Impact statements

are about the speaker, and not the person. SBI feedback

from coaches and others are given from the first person.

Competency profiling and Job description development

Climate surveys

Belbin Team Assessmsnts

8

ORGANISATIONAL CLIMATE DIMENSIONS MEASURED

Vision and Mission

Values

Leadership

Systems/Environment

• Departmental co-operation

• Policies and procedures

• Structure

• Technology/equipment

• Work flow

Management Processes

•Accountability/responsibility

•Authority

•Communication

•Decision-making

•Planning and control

Interpersonal Processes

•Performance appraisal

•Sentiments & feelings

•Skills & abilities

•Teamwork

Organisational change

• Change

• Transformation /

Employment Equity

Job Satisfaction

Overall Climate Index

Outputs:

- Customer satisfaction - Profitability

- Turnover - Productivity

Political issues/pressures

Customer service



Leadership Development - A typical

programme plan for leadership development

and optimisation of management generally

would focus on the senior and management

levels initially. The aim of the intervention is to

yield is a cadre of managers from the highest to

middle level, who are not afraid of change, who

embrace the challenges of being a leader and

who are able to support, advise and motivate

their staff and one another .

BTG has a leadership development ‘course’ or

process which involves four days of off- site

training and eight weeks of ‘back on the job’

integration and implementation, followed by a

catch up and report back day. This course can

be delivered ‘as-is’, or can be customised to

address additional client specific issues.

The course is designed to enable leadership to

gain insights into their own motivations, triggers

and habits, and to emerge much more aware

and focused about their own purpose. Ideally,

participants become aware, thoughtful and

purposeful leaders and managers who are

better at enabling and supporting their staff,

and who are fearless team leaders.

Planning techniques for human capital is similar to the techniques employed for consulting



Executive Search/Headhunting - Our

Executive Search service contributes to the

enterprise’s Talent Sourcing and Selection

process and Leadership Development. We

seek out talent and forge a suitable match

between organizations and candidates.

Coaching & mentoring - Our coaching

methodology is performance and personal

growth focused. Three key pillars provide

the framework and basis for our

methodology.

In addition BGT also implements specific

solutions as follows;

Attraction & Retention interventions

HR strategy formulation

Organisation and staff values

development & alignment

Team Building


Human Capital Services & products

Executive Search/Headhunting

Attraction & retention interventions

Job profiling

Skills audits

Organisation and staff values development & alignment

Leadership development

Coaching

Assessments for recruitment, development, performance

management (360°, personality, psychometric)

Performance management

People development strategy implementation

Customised learning interventions

Value’s development

Employee Wellness interventions

Remuneration strategies & policies

Payroll systems

Talent Sourcing

Selection

Job Profiling & Skills Mapping

Workforce & Career

Planning

Training & Development

Succession Planning/

Mobility Performance Management

Reward & Recognition

Retention & Separation

Organisational Talent Review

Organisation Performance

HR Strategy Review

Human

Capital

Management

Human Capital Management

Model

Enterprise Development

Services

The BTG enterprise development program dubbed “In-Q-Bata” is a vehicle that delivers to

Small and Medium Enterprises, higher performance and increased earnings, increasing their

competitiveness and appeal in the market. It is a two year intensive capacity building process

that covers the key aspects of Enterprise Development, building wealth and sustainable

businesses The BTG enterprise development program can be summed up as follows;

Why Enterprise Development?

According to the SMME Development and Support Plan, South Africa is faced with

economic challenges. Key among these are issues of unemployment, poverty, minimal

household income and economic growth. Small businesses have a critical role to play in

both the growing of the economy and employment creation, improving household income

as well as poverty eradicating.

The BTG enterprise development program dubbed “In-Q-Bata” is a vehicle designed to

foster Micro, Small and Medium Enterprises to help them grow, by providing a skills

development, capacity building and a host of other services which they would not be able

to access on their own.

We believe the solutions towards getting South Africa to turn various policies and plans

into achievable transformation goals are effective enterprise development programs.

The Small Micro-Medium Enterprise Development Solution is informed by a two-pronged

approach which entails extensive technical training in key development areas of

business management supported by a comprehensive coaching and mentoring

support program. The business is about building the crucial 3C’s of a business person:

Confidence, Competency and Capacity to independently run an efficient business that

can effectively partner and bid for business.

http://www.investorwords.com/9882/grow.html

Project Phase’s

The value – chain model provides a descriptive analysis of the BTG

Value Proposition identified by BTG in administering and delivering

the training and development to the SME’s.

Thought majority of the training material will remain standard with

some part customised and aligned to client’s needs.

Our accredited modules are offered through our strategic

partners

BTG provides will ensure quality project management of the

services proved from end-to-end.


Policy/ Strategy Review

Gap Analysis

ED Strategy

Implementation Plan

Program Execution Assessments

Project M & E

BTG Enterprise Development Services &

Techniques

Enterprise development Programme

Development and implementation of

a large scale ED programme with

numerous participant. The client is

usually a big business looking to

have greater impact and return of

corporate social investment.

Cooperative Management Programme

Facilitating and managing the

process of bringing various SME’s

and creating an ecosystem and

value chain where they can

collectively render services at the

scale and quality that meets the

clients procurement requirements

Incubation

Intense and highly specialise

support and development process

where the candidate SME’s are

evaluated based on scalability,

potential high growth and high

performance. These SME’s are then

taken through a comprehensive

capacity building process to deliver

performance deliverables.

BTG Enterprise Development Services

.

Our Clients

OUR STRATEGIC PARTNERS

CHAPTER OF COACHES

http://www.ecaps.co/

http://www1.ifc.org/wps/wcm/connect/corp_ext_content/ifc_external_corporate_site/home

PROFESSIONAL BODIES

Bridging the Gap

11 Boundary Road

Isle of Houghton, Harrow Court 2

Parktown

Tel: 011 484 - 2223

Fax: 086 622 4504

Email: [email protected]

Webmail: www.btgh.co.za

btg updated company profile

Documents