bluefuego research for social media summit

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social media summit @bradjward from @bluefuego while at @aikcu for #smsummit at #psuweb09 :)

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Some brief statistics from our 60-day research of 650 Twitter accounts and 915 Facebook fan pages.

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Page 1: BlueFuego Research for Social Media Summit

social media summit@bradjward from @bluefuego while at @aikcu for

#smsummit at #psuweb09

:)

Page 2: BlueFuego Research for Social Media Summit

Twitter

60 day research of 400 institutional accounts

Compilation of 650 institutional accounts

Page 3: BlueFuego Research for Social Media Summit

Twitter

n=650

Private: 281 (43%)

Public: 339 (52%)

Community College: 30 (5%)

Page 4: BlueFuego Research for Social Media Summit

Twittern=400, 60 day growth

Following: 57.74%

Followers: 70.58%

33.69% average growth in followers from Mar-Apr

27.59% average growth in followers from Apr-May

18% decrease in growth

2.4% decrease in updates

Page 5: BlueFuego Research for Social Media Summit

Twitter

Averages for n=650

Following: 254

Followers: 471

Updates: 260

Page 6: BlueFuego Research for Social Media Summit

Framework

Page 7: BlueFuego Research for Social Media Summit

54% OF TWITTER ACCOUNTS ARE NOT HAVINGANY @CONVERSATION WITH THEIR FOLLOWERS.

Page 8: BlueFuego Research for Social Media Summit

What type of account?Admissions 44 6.77%

Athletics 47 7.2%

Alumni 60 9.2%

PR/News 65 10%

Specific College/Dept 120 18.5%

General 314 48.3%

650 100%

7%

9%

7%

48%

18%

10%

Admissions Alumni AthleticsGeneral Acct. Specific College/Dept PR/News

Page 9: BlueFuego Research for Social Media Summit

Averages by TypeType # of Following # of Followers # of Updates

Type 1 174 478 381

Type 2 293 475 204

Type 3 158 336 129

Type 4 216 359 188

Type 5 484 663 291

Page 10: BlueFuego Research for Social Media Summit

Ranks by Categories# of Following # of Followers # of Updates

#1 Type 5 Type 5 Type 1

#2 Type 2 Type 1 Type 5

#3 Type 4 Type 2 Type 2

#4 Type 1 Type 4 Type 4

#5 Type 3 Type 3 Type 3

Page 11: BlueFuego Research for Social Media Summit

If there is a type of account to avoid being, it’s a Type 3.

Page 12: BlueFuego Research for Social Media Summit

Type 5 accounts should be aspirational for you.

Page 13: BlueFuego Research for Social Media Summit

What about Conversation?

Type 1 accounts (RSS) still have a place in the mix. People want your content.

Page 14: BlueFuego Research for Social Media Summit

Facebook

60 day research on 918 Facebook Fan Pages

Page 15: BlueFuego Research for Social Media Summit

Facebook

Page 16: BlueFuego Research for Social Media Summit

Facebook

Page 17: BlueFuego Research for Social Media Summit

Facebook GrowthApril Average Growth: 21.51%

May Average Growth: 12.51% (43.5% decrease)

Cumulative Growth: 36.27%

Wall Posts decreased by 12.25% from April to May

Fan comments increased 9.89% from April to May

Comments per post increased 25.25% from April to May

Page 18: BlueFuego Research for Social Media Summit

BlueFuego FormulaA: Likes/Post as a % of Fans

B: Comments/Post as a % of Fans

Total Engagement: (A+B)/# of Fans

Example: If you have 1000 fans and get 10 comments on your post, you have 1% engagement. If you also got 90 likes on it, you have a 10% engagement.

Page 19: BlueFuego Research for Social Media Summit

BlueFuego Formula

Likes Per Post in May: .225% engagement (up 4.23%)

Comments Per Post in May: .071% (up 11.66%)

Total Engagement in May: .296% of Fans

Page 20: BlueFuego Research for Social Media Summit

Wall Tab or Other?

58.4% of pages open to a tab other than the Wall.

Pages that open to Wall averaged 57.63% growth.

Pages that open to other tabs averaged 23.78% growth.

Page 21: BlueFuego Research for Social Media Summit

Key Takeaways

It’s not your platform.

It’s not how you do it, it’s what you offer.

Open to the conversation.

Page 22: BlueFuego Research for Social Media Summit

@bradjward and @fjgaylorfrom @bluefuego

HTTP://WWW.BLUEFUEGO.COM