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    - By

    Mihir Gandhi 125

    Rohitt Khaitan 126Aayush Agrawal 151

    Jayati Agrawal 152

    Arvind Kumar 153

    Prachi Ashani 154Parth Barot 155

    Subhasish Baruah 156

    MEETINGS & GROUP DISCUSSION

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    MEETINGS

    An Assembly of People for Discussion

    or Entertainment

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    To accept reports from participants

    To reach a group judgment or decision

    To analyze or solve a problem

    To gain acceptability for an idea, program or decision

    To achieve a training objective

    To reconcile conflicts view

    Reasons for Meetings

    The 3M Meeting Management Team has identified

    thirteen of the most common reasons for calling a

    meeting. They are as follows:

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    To communicate essential information to a group

    To relieve tension or insecurities by providing information andthe managements viewpoint

    To ensure that everyone has the same understanding of theInformation

    To obtain quick reactions

    To reactivate a stalled project

    To demonstrate a product or system

    To generate new ideas or concepts

    Reasons for Meetings

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    Common Complaints about Meetings

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    The agenda was not prepared or sent outprior to the meeting, hence the participantswere unclear about the meetings purpose

    The wrong people were invited to attend

    The time of the meeting was inconvenient

    The room was to small or was not set upcorrectly

    Audio-visual equipment was not available

    Planning

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    The leader did not follow theagenda

    The leader was domineeringand attempted to imposepersonal views on the group

    The leader did not facilitatecommunication among allthe participants

    Leadership

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    Participants were unpreparedfor the meeting

    Some participants contributedtoo much at the meeting whilesome contributed too little

    Some participants weredisruptive or uncooperative

    Participation

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    Decisions are not implemented

    Assignments agreed byparticipants are not carried out

    Recommendations are not

    passed on

    Findings are often ignored

    Meetings Outcome

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    Subh, The lazy bums part

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    Preparations for the Meeting

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    Display easels

    LCD projectors

    Microphone and speakers

    Overhead projector

    Projector screen

    Laptop /computer

    Internet connection

    Audiovisual Requirements

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    U-shaped

    Center table/boardroom

    Classroom

    Theatre/auditorium

    Room layout

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    Major advantage of setting rules is

    Group leader is less likely to be accused of

    personal bias in decision making.

    Increases leaders credibility

    Everyone should know the rules in the

    beginning

    Setting Rules of Order

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    When preparing for the meeting, find out how

    the other members of the group are likely to

    interact.

    Collect as much information as possible about

    how the meeting will be conducted, what

    topics will be discussed, and who all will be

    present.

    Knowing the Group

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    Non verbal communication, including such

    concepts as proxemics, territoriality and

    chronemics plays a key roles in members levelof participation, decision-making.

    Non-verbal Communication

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    There are three types of goals

    Organization goals

    Group goals Individual goals

    Goals of a Meeting

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    All the documents required for the meeting

    should be in order.

    Meetings provide useful opportunity for

    sharing information, making suggestion and

    proposal, taking decisions and obtaining

    feedback.

    Documentation of Meeting

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    Notice and agenda are usually combined in

    one document.

    The portion at the top is know as the notice.

    Notices-gives details of type, place, day, time

    of the meeting,

    Agenda is the list of topic to be discused in the

    meeting.

    Notice and Agenda

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    Minutes are the record of what toke place in

    the meeting.

    Types of minutes

    Minutes of resolution

    Minute of narration

    Verbatim minutes

    Minutes of the Meeting

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    GROUP DISCUSSION

    Exchange of Thoughts and Ideas

    among Members of Group

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    Why Group Discussion????

    Group Discussion is used formass elimination!

    Selection criterias are

    based on actual companyrequirements.

    It is the first criteria for

    screening the candidates forface-to-face interviews.

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    Skills Assessed

    Leadership skills

    Communication skills

    Interpersonal skills

    Persuasive skills

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    Sub-skills Assessed

    Clarity of thought

    Ability to work in team

    Handling conflicts

    Listening and Investigation

    Knowledge of the subject

    Openness and flexibilitytowards new ideas

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    Companys Perspective

    GDs

    Topic- based

    Factual Controversial Abstract

    Case-based

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    Factual topics

    Factual topics are about practicalthings.

    Typically socio-economic topics.

    These can be current or unboundby time

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    Controversial topics

    Controversial topics areargumentative in nature.

    They are meant generatecontroversy.

    These topics are given discussion,the noise level is usually high.

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    Abstract topics

    Abstract topics are aboutintangible things

    Their possibility cannot beruled out

    These topics test your lateralthinking and creativity

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    Case-Based

    Tries to stimulate real-lifesituation

    There are no correctanswers or perfect solutions

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    Reasons for having a GD

    It helps you to understand a subject more deeply.

    It improves your ability to think critically.

    It helps in solving a particular problem.

    It helps the group to make a particular decision.

    It gives you to chance to hear the others ideas.

    It improves your listening skills.

    It increase your confidence in speaking.

    It can change your attitudes.

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    Observe How do other students make critical comments?

    How do they ask questions?

    How do they disagree with or support arguments? How do they signal to interrupt, ask a question or make a

    point?

    What special phrases do they use to show politeness eventhey are voicing disagreement?

    Practice

    Participate

    Strategies for Improving GD Skills

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    DO

    Speak pleasantly and politely tothe group.

    Respect the contribution ofevery speaker.

    Remember that a discussion isnot an argument.

    Think about your contributionbefore you speak. How best canyou answer the question to thetopic?

    Try to stick to the discussiontopic.

    Be aware of your body languagewhen you are speaking.

    Agree with and acknowledge

    what you find interesting.

    DONT

    Lose your temper.

    Shout.

    Use too many gestures whenyou speak.

    Dominate the discussion.Confident speakers should givequieter students a chance tocontribute.

    Draw too much on personalexperience or anecdotes.

    Interrupt. Wait for a speaker tofinish what they are sayingbefore you speak.

    Discussion Etiquette

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    Introducing yourself and themembers of group.

    Stating the purpose of thediscussion.

    Inviting quiet group members tospeak.

    Being objective.

    Summarizing the discussion.

    Leading a Group Discussion

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    Introducing the topic and purposeof the discussion.

    Making sure all members haveapproximately the same time.

    Thanking group members for theircontribution.

    Being objective in summarizing thegroups discussion & achievements.

    Chairing a Group Discussion

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    How to Face a Group Discussion ???

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    How to Face a Group Discussion ???

    Knowledge & ideasregarding a given

    subject

    Leadership and co-ordination capabilities

    Addressing the groupas a whole

    Exchange of thoughts

    Communication

    Skills

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    Group Discussion

    Preparationfor GD

    Reading

    Mocks

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    Tips on a Group Discussion

    Initiation techniques

    Body of the GD

    Summary / Conclusion

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    Get an opportunity to speak

    Arrest the attention of the examiner

    Favorable first impression with your content & communication

    skills will help you in the GD

    If you stammer/stutter/quote a wrong facts & figures, the

    damage might be irreparable

    If you do not speak after initiation, gives the impression that you

    started the GD just for the sake of starting

    When you start a GD, you are responsible for putting it into the

    right perspective or framework

    Initiate only if you have in depth knowledge about the topic

    Initiation Techniques

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    Body of the GD

    Quotes

    Definitions

    Questions

    Shock statement

    Facts, figures &

    statistics A short story

    A General statement

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    Topic : Customer is King

    There is only one boss: the

    customer. And he can fireeverybody in the company

    from chairman to down,simply by spending his

    money somewhere else.

    - Sam Walton

    Quotes

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    Start a GD by defining the topicor an important term in the topic

    Topic: Advertising is a Diplomatic

    Way of Telling a Lie

    Advertisement:

    Any paid form of non-personal

    presentation and promotion ofideas, goods or services throughmass media like newspapers, TVor radio by an identified sponsor.

    Definitions

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    Does not mean asking a question toany candidate, hampering the flow

    Ask a question & answer it yourself

    Topic: Should India go to War withPakistan ?

    What does war bring to a nation?We have had four clashes withPakistan. The pertinent question is:What have we achieved?

    Questions

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    Best way to capture immediateattention and put forward your point

    Topic: The Impact of Population on

    Indian Economy

    At the center of the Indian capitalstands a population clock that ticksrelentlessly. It tracks 33 births a

    minute, 2000 an hour, 48000 a day,which adds up to 12 million a year.That is roughly the size of Australia.

    As a current political slogan puts it:Nothings impossible if 1 BillionIndians worktogether

    Shock Statement

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    Make sure to quote your facts, figures &statistics accurately.

    Approximation is allowed at macro level.Micro level facts need to be correct andaccurate.

    Wrong facts work to your disadvantage.

    Topic: China , a Rising Tiger

    In 1983, when China was still in its initialstages of reform and opening up, Chinas realuse of FDI only stood at $636 million. Chinaactually utilized $60 billion of FDI in 2004,which is almost 100 times that of its 1983

    statistics.

    Facts, Figures & Statistics

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    Topic: Attitude is Everything

    A child once asked a balloonvendor, who was selling

    helium gas-filled balloons,whether a blue-colouredballoon will go as high in thesky as a green-coloured

    balloon. The vendor told thechild, it is not the colour ofthe balloon but what is insideit that makes it go high.

    Short Story

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    To put a GD in a proper perspective

    Topic: Should Sonia Gandhi be theprime minister of India

    Before jumping to any conclusions likeYes, Sonia Gandhi shouldbe, orNo,Sonia Gandhi should not be, let us

    first determine the qualities one needs

    to be a good prime minister of India.Then we can compare these qualitieswith those that Mrs. Sonia Gandhi

    possesses. This will help us reach theconclusion in a more objective &effective manner.

    General Statement

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    GD dont have conclusion. They are summarised.

    Avoid raising new points during summarisation

    as it is end of GD.

    Avoid stating only your viewpoint.

    Avoid dwelling around only one aspect of GD.

    Be brief and concise. Incorporate all important points encountered

    during GD.

    Summary / Conclusions

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    Be natural, be yourself.

    Be vocal, evaluator wants to hear your.

    Take time to think and organise yourself. Then

    only start speaking. Clarify any doubt regarding subject of GD.

    Work out strategies to make entry, initiatediscussion, agreeing to someones point and to

    express your views.

    Give valuable insights during discussion.

    Mind your body language.

    Dos

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    Use correct language.

    Be assertive and dont be dominating.

    Maintain balanced tone.

    Be cool. Do not take the discussion personally.

    Be polite. Avoid extreme phases.

    Brush up your leadership skills. Motivateothers to speak, listen to others. Dont be

    aggressive.

    Dos

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    Alertness.

    Presence of mind.

    Problem-solving ability.

    Team work skills.

    Creativity.

    Never try to interrupt others when they arespeaking. Maintain eye contact and wait for

    your turn.

    Judging Criteria

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    Be crisp and to the point.

    Be fact based and avoid being personal.

    Make eye contact with participants and avoidlooking at panellists.

    Try to speak for about 3-4 minutes.

    How to Communicate in a GD

    D t t t C i Oth & M k

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    Do not drag the discussion to conclusion.

    Some topics can have eternal debates andthus conclusion cannot be reached.

    Objective is not to reach conclusion butprovide facts and productive inputs.

    Dont try to Convince Others & Make

    Them Agree to Your Point

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    GD Myth: Trying to take control. Ordering

    people when to speak and when not to.

    Provide opportunity to silent participant.

    Listen to others.

    Leadership means Moderating

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    Active listening can fetch extra points.

    Maintain eye contact with speaker.

    Respond to speaker- nodding, acknowledging.

    Dont be a threat to speaker.

    Listening

    h d

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    Be patient, dont get upset when someone objectsyou.

    Dont take discussion personally.

    Remember 6 Cs of communication: Clarity,Completeness, Conciseness, Confidence, Correctnessand Courtesy.

    Be appreciative.

    Be active and interested throughout.

    Participate less if you do not know about the topic.Dont try to be leader in the particular scenario.

    Emphasise on quality of content and not quantity.

    Behaviour during a Group Discussion

    l

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    Initiator

    Information seeker

    Information giver

    Procedure facilitator

    Opinion seeker

    Opinion giver

    Clarifier

    Tension reliever

    Energizer

    Summarizer

    Positive Roles in a Group Discussion

    i l i G i i

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    Disgruntled Non-participant

    Attacker

    Dominator

    Patronizing

    Clown

    Negative Roles in a Group Discussion

    i k d i G

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    Emotional outbursts

    Quality v/s Quantity

    Egoism

    Not listening

    Nervousness

    Mistakes Encountered in a GD

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