atf overview of programs and priorities (afcea tech cmte, 18 nov10)

Office of Science and Technology

Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF):

Overview of Programs and Priorities

Rick HolgateAssistant Director for Science & Technology / CIO

AFCEA Technical Committee18 November 2010


innovative applications of science and technology 2

Agenda

• ATF overview– Strategic plan– Organization– Initiatives / Missions

• Office of Science and Technology (OST)– Organization– Strategic plan– Initiatives– Architecture– Services– Innovation

18 November 2010



ATF Mission

• A unique law enforcement agency in the United States Department of Justice that protects our communities from violent criminals, criminal organizations, the illegal use and trafficking of firearms, the illegal use and storage of explosives, acts of arson and bombings, acts of terrorism, and the illegal diversion of alcohol and tobacco products

• We partner with communities, industries, law enforcement, and public safety agencies to safeguard the public we serve through information sharing, training, research, and use of technology

18 November 2010



Some History – Changing with the times…

• ATF traces its roots back to over 200 years of American history

• The National Firearms Act in 1934 gave the agency taxation, regulatory and criminal enforcement responsibilities for firearms

• Legislation in 1968 expanded firearms controls

• Legislation in 1970, 1982, and 2002 gave ATF expanded jurisdiction in explosives and arson cases

• ATF’s mission with respect to terrorism has evolved in the aftermath of 9/11

• Moved from Department of the Treasury to Department of Justice in 2003 (Homeland Security Act)

18 November 2010



ATF Strategic Plan: PrioritiesReduce violent firearms crimes by strengthening firearms trafficking intelligence gathering, analysis, inspection, and investigative activity

Make our communities safer by expanding our efforts to identify, target, and dismantle those criminal gangs and organizations that utilize firearms, arson, and explosives in furtherance of violent criminal activity

Advance domestic and international explosives expertise to prevent, detect, and investigate acts of violent crime and terrorism and to enhance public safety

Advance the science of fire investigation globally, by setting and delivering the highest standards in response, research, information sharing and training

Modernize business processes and systems for improved information sharing, knowledge management, and use of innovative technologies to support ATF’s critical mission

Attract, develop, and retain an expert workforce to execute the ATF mission in the emerging business environment

18 November 2010



Organizational Snapshot (round numbers)

2,560

806

1,738

Personnel

Special Agents

Industry Operations Investigators

Other Professional Staff

802

26022

Resources ($M)

Firearms

Arson and Explosives

Alcohol and Tobacco

18 November 2010



ATF Organizational Snapshot (round numbers)

-

2,000

4,000

6,000

8,000

10,000

12,000

2,560

806

1,738

2,400

Contractors / Task Force Of-ficers / Others

Other Pro-fessional Staff

Industry Opera-tions Investiga-tors

Special Agents -

2,000

4,000

6,000

8,000

10,000

12,000

6,500

3,400

1,800

150

Windows Mobile / otherBlackBerriesCellular BroadbandLaptops (w/secure WiFi)

18 November 2010

Personnel Mobile Data Devices



Factors Driving Mobility at ATF

• Law enforcement and regulatory missions– Most work happens away from the office– Productivity enhancement

• Emergent situations– Special operations, major events, ESF 13

• Increasing demand for real-time information– “Knowing what we know”

• Telework / real estate costs• Predominantly controlled unclassified information18 November 2010



ATF Organization

18 November 2010

Assistant DirectorEnforcement Programs

and Services

Assistant DirectorScience and Technology/Chief Information Officer

Assistant DirectorManagement/ChiefFinancial Officer

Assistant DirectorField Operations

Assistant DirectorTraining and Professional

Development

Assistant DirectorOffice of Professional

Responsibility and Security Operations

Deputy Director/Chief Operating Officer

Director

Executive Assistant Director

Chief Counsel

Assistant DirectorOffice of Strategic

Intelligenceand Information

Assistant DirectorPublic and Governmental

Affairs

Chief of Staff



ATF Field Operations:25 Field Divisions, 250+ locations, 7 countries

18 November 2010



Some Significant ATF Initiatives / Missions

• Southwest Border / Project Gunrunner• Emergency Support Function (ESF) 13• National Tracing Center (NTC)• National Integrated Ballistic Information Network

(NIBIN)• National Center for Explosives Training and Research

(NCETR)• US Bomb Data Center• Terrorist Explosive Device Analytical Center (TEDAC)

(with FBI)18 November 2010



OST OrganizationAssistant Director / CIO

Deputy Assistant Director for IT / Deputy CIO

Deputy Assistant Director for Forensic Services

Office of the CTOEnterprise Architecture & Governance

BPRStrategic Sourcing

Knowledge ManagementIT Security

OST StaffResource Management

Policy OversightPerformance Management

Risk ManagementRecords Management

Financial Investigative Services Division

Laboratory Services Division

East Region

Central Region

West Region

FSL – Washington

IT Service Management Division

Network ServicesVoice Services

Visual Information ServicesData Center Services

End User ServicesField Communication Services

IT Service Delivery Division

Integration/ValidationRegulatory Systems

Field/Intelligence SystemsHR/Admin Systems

IT Coordination Staff

FSL – San Francisco

FSL – Atlanta

Quality Programs

Fire Research Lab

NIBIN Program

18 November 2010



OST IT OrganizationAssistant Director / CIO

Deputy Assistant Director for IT / Deputy CIO

Office of the CTOEnterprise Architecture & Governance

BPRStrategic Sourcing

Knowledge ManagementIT Security

OST StaffResource Management

Policy OversightPerformance Management

Risk ManagementRecords Management

IT Service Management Division

IT Service Delivery Division

IT Coordination StaffContracts Administration

Program Management OfficeCustomer Relationship Management

Solution Architecture

Network Services Branch

Visual Information Services Branch

Data Center ServicesBranch

End User Services Branch

Field Communication Services Branch

Integration/Validation Staff

Field/Intelligence Systems Branch

Regulatory SystemsBranch

HR/Admin Systems Branch

Voice Services Branch

18 November 2010



OST Snapshot

18 November 2010

21

89

57

96

Personnel

OST StaffInformation ServicesFinancial Investigative ServicesLaboratory Services

$3.8

$82.5

$0.6

$3.7

Resources ($M)

OST StaffInformation ServicesFinancial Investigative ServicesLaboratory Services



OST Strategic Goals

18 November 2010

Achieve seamlessness of information throughout ATF and its partners

Expand the Lab and FISD’s Capacity

Deliver authoritative information, forensic services, and technology related to firearms, explosives, and arson

Shape demand to better support ATF’s enterprise current and future needs

Attract, develop, and retain an expert workforce to execute the OST mission



From an IT Perspective…Our Priorities

18 November 2010

Integrate and expose our mission dataReengineering legacy systems and data to achieve a service-oriented environment

Refine and advance our infrastructureExploring new models to maximize efficiency

Support our mobile workforceProviding the right set of tools and capabilities



Some Critical OST Initiatives:Supporting Unique National Services…

eTrace

eForms / Firearms Information System Modernization (FISM)

Enterprise System Architecture (ESA) III ESA IV

“Tiahrt” (firearms tracing information sharing)

Laboratory Information Management System

Fire and Explosives Research Modernization

Optimization of Mobile “Connectedness”

Ballistics Imaging Modernization … “eFirearms”

Intelligence Driven Policing Initiative (IDPI)

Next Generation Case Management (NGCM)

18 November 2010

Today

Future…in an environment of constrained resources



Supporting the Workforce and Workplace of the Future

• Lean office infrastructure– Voice/data, desktops, space, …

• Right mobile tools for the right people– “Managed diversity” and affordability

• Enterprise infrastructure implications and evolution– Efficiency and adaptability

18 November 2010

80% of ATF workforce is telework-eligible and/or works regularly outside the office


innovative applications of science and technology

Evolution of Services and Savings (notional)

19

User (Device) Experience

Services(desktop, laptop,

handheld)

delivery efficiency; adjusted service

levels; device portfolio

optimization

Productivity Software as a

Service(email,

SharePoint, etc.)

service delivery optimization

Unified Communi-

cations(voice, VTC,

wireless)

service delivery and portfolio optimization

Managed Print/MFD

(print, copy, fax)

print/MFD life-cycle and supply

chain management

Application Hosting

service delivery optimization;

possible economies with

USMS

Unified Help Desk


economies with USMS

Specialized Support

(special ops, engineering, etc.)


possible economies with

USMS

PRINTER/COPIER MANAGEMENTWIRELESS LAN

LAN MANAGEMENTDESKTOP PHONE MANAGEMENT

ENTERPRISE ARCHITECTUREENTERPRISE MANAGEMENT

INFRASTRUCTURE MANAGEMENTEND-TO-END ASSET MANAGEMENT

DATA CENTER MANAGEMENTHELP DESK SERVICES

CONFIGURATION MANAGEMENTSPECIAL OPERATIONS SUPPORT

IT ENGINEERING SUPPORTLABORATORY AND IT SUPPORT

TECHNOLOGY REFRESHCOOP SUPPORT

DISASTER RECOVERY

“Tra

dit

ion

al”

Co

re S

erv

ice

sB

us

ine

ss

S

erv

ice

s

Po

ten

tia

l S

av

ing

s

Op

po

rtu

nit

ies

18 November 2010



ATF Software/Service Target Architecture

18 November 2010

Other Partner

Agencies (CBP, etc.)[eForms]

ATFUsers

[IDPI, NGCM]

Research Communities

(Fire, Explosives)

Forensic Science

Community (NIBIN)

18,000 Partner Law Enforcement

Agencies

[FISM, Tiahrt, IDPI]

140,000+ Federal Firearms / Explosives Licensees[eForms]

User Access

Information ArchitectureContent Management

Database

Master Data Management Records Management

Application Architecture

Application Server Business Process Management

User Interaction

Horizontal Portal

Info Access / Search Business Intelligence Mapping / GISCollaboration

Identity and Access Management

SOA Services



Evolution of ATF Application Hosting

Service Provider Relationships

18 November 2010

App

licat

ion/

Sys

tem

Cos

t or

Effo

rt

Time

Enterprise Services

Application-Specific Services

Today

Enterprise Services

Application Services

Future

• Application development, maintenance, redesign

• Architecture development & definition

• System engineering and design

• Implementation

• Operation & maintenance; ongoing service management

Service(s) Provider(s)

Application & Software

Maintenance

ESA IV

Systems Engineering

Enterprise Services

Application Services



ATF “Core Values” for IT Support Services

• Transparency– Visibility of services

• Manageability/scalability– Responsiveness to customer demand; cost control– Right service(s) at the right price(s)– Effective service within fiscal constraints– Bringing best practices and solutions in service delivery– Seamless service delivery with 8(a)/Small Business participants

• Flexibility– Introducing new capabilities quickly and with agility– Modifying services (providers) as needed; flexibility to evolve service delivery

model as environment changes

• Innovation and evolution– Bringing new ideas, solutions, services to the relationship

18 November 2010



Near-Term Innovation Opportunities in the ATF Environment

• Windows 7 – from pilot to full implementation• Office productivity software (email, etc.) as a service• Managed print services• Shared resources with USMS• Automated solutions for audit findings and compliance

– Sustaining and improving management capabilities

• Client segmentation• “eFirearms”

– Integrated firearms environment for LE partners

18 November 2010



How You Can Help

• Data center consolidation (across DOJ)– “Non-threatening” approaches that achieve real efficiencies

• Mobility– Service and cost optimization

• Enterprise infrastructure and services– Application transformation– Rethinking and reengineering of application services

• Specific opportunities:– System/application development/maintenance– System engineering

18 November 2010


Questions?