what is user-centered design? a primer in ux research by portal solutions' chris poteet
Post on 15-Jul-2015
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Contextual Inquiry
Analytics analysis
Structured InterviewsTask flow analysis
Diary studies
Usability testsHeuristic evaluation
Participatory ethnography
Card sorts
Structured Interviews
Expressed need
Implied need
Latentneed
Contextual Inquiry
Definition Research Synthesis Feature
Affinity Theme Insight
Content No ability to submit feedbackValue of content unclear
Goals Increase efficiencyStreamline communication
Successes Reach peopleReduce frustration
Barriers No perceived social value
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