cindy resume and cover letter
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7/29/2019 Cindy Resume and Cover Letter
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Cindy HodginsTel: 250-701-9987 Cell: 250-709-9414 pchodgins@shaw.ca
July 30, 2013
Dear Hiring Manager
As a professional, focused, responsible, team-oriented individual with a solid employment history and
recent training, I can deliver excellence in front-line administration as a Medical Office Assistant.
Having recently completed the Medical Office Administration program, I have added specialized skills to
my 22 years in administration and hospitality with the Canadian Forces in Esquimalt. During my tenure
in the military, I was formally recognized with the Canadian Decoration for consistent exemplary conduct
and respectful attitude. I am now seeking a career in a clinical setting. In brief, I offer:
Experience and proficiency with front-line reception, office organization, MS Office/computersoftware, record keeping, and data entry;
An exceptional record of attendance, reliability, and punctuality; A calm and mature manner under pressure; Dedicated and diligent work ethic; Positive attitude and eagerness to continue learning; Devotion to completing tasks correctly the first time;
Self-motivation and a proven ability to collaborate well within a team; and Diplomacy, sensitivity, and compassion in serving others.
In addition to my MOA training, I held a summer job as an Office Assistant for an Obstetrician, before I
took my job in the military. I enjoyed the technical side of working in a clinical setting, as well as the
interaction with people. I am able to promote a safe, pleasant, and harmonious environment for staff and
patients.
My resume is attached with further information. Should you anticipate anyvacancies in the near future, would welcome a call. It would be an honor to meet with you to discuss your office needs.
Sincerely,
Cindy Hodgins
mailto:pchodgins@shaw.camailto:pchodgins@shaw.ca -
7/29/2019 Cindy Resume and Cover Letter
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Cindy HodginsTel: 250-701-9987 Cell: 250-709-9414 pchodgins@shaw.ca
PROFILE
Administrative professional with solid experience in administration and client service, supported by recent
medical office training. Creative problem-solver with a can do attitude, known for attention to detail and
commitment to excellence. Punctual and reliable team member with an outstanding attendance record.
EDUCATION
Keyboarding Enhancement,Academy of Learning, Victoria, BC Jan 2013 - present
Medical Office Assistant Diploma, Sprott-Shaw Community College, Victoria, BC 2012
Ongoing professional upgrading and skills development, Canadian Forces, Victoria, BC 1989 to 2012
Accounting programs
Bookkeeping
First Aid
Customer service
Graduated Grade 12, Acton High School, Acton, ON 1988
HIGHLIGHTS OF KNOWLEDGE & SKILLS
Interpersonal
Delivering a positive experience as first point
of contact for the public, with a welcoming,
professional, and helpful manner
Efficiently and professionally processed 80+calls per day on multi-line telephones
Communicating confidently and effectively
with the public, colleagues, and supervisors
Preventing/resolving conflict with tactfulmanagement of concerns and sensitive issues
Demonstrating flexibility and enthusiasm for
new challenges and team contributions
Training and developing new staff
Taking initiative and self-directing toaccomplish work goals
Office Procedures & Administration
Reception, appointment scheduling, data entry,record keeping, bookkeeping
Proficient with PC and Mac systems, MSOffice, file/ records management; continually
learning new technologies
Office procedures (patient scheduling, forms,charts, sterilization techniques)
Staff training (F-MAS Accounting programsand Bookkeeping program)
Medical Essentials (anatomy, physiology,Standard Medical Abbreviations)
MSP Billing (PS Regent Smart Series)
Transcription; creating/formatting documents
PROFESSIONAL EXPERIENCE
Canadian Armed Forces 1988 to 2012
Canadian Forces Steward 862, Cook 861
Responsibilities: Administration, Hospitality, Financial Clerk, Data Entry
Organized, recorded, and summarized numerical and financial dataDeveloped policies and programs; prepared training manuals, information packages and correspondence
Handled scheduling and bookings; coordinated hiring events
Processed financial transactions: cash, cheques, credit and debit cards
Implemented Standard Operating Procedures for booking programManaged a small staff; conducted training and follow-up
mailto:pchodgins@shaw.camailto:pchodgins@shaw.ca
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