a guide to user research & user-centered design
Post on 02-Jul-2015
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A Guide To User Research & User-Centered Design
@ChaiOne
Did you know that usability issues can be as much as 50% of the total cost of ownership?
ChaiOnemarketing@chaione.com
Also, the lack of attention to user input and usability is claimed to cause software projects to be 187% over budget and 222% behind schedule.
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Don’t let this happen to your project!
ChaiOnemarketing@chaione.com
Use USER RESEARCH and the UCD Process to guide the design and development of enterprise software.
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Click to tweet!
User research saves companies money by ensuring that the software used on the job makes the work easier.
ChaiOnemarketing@chaione.com
A Guide To User Research & User-Centered Design
REDUCES training time
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USER RESEARCH
ChaiOnemarketing@chaione.com
A Guide To User Research & User-Centered Design
REDUCES training time
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USER RESEARCH
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ChaiOnemarketing@chaione.com
A Guide To User Research & User-Centered Design
REDUCES training time
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INCREASES efficiency& employee satisfaction
USER RESEARCH
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How does the UCD process help?
ChaiOnemarketing@chaione.com
The UCD process is a systematic strategy that ensures teams define the right requirements upfront and produce a design solution that best supports employees in the context of their work.
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ChaiOnemarketing@chaione.com
A Guide To User Research & User-Centered Design
Benefits of the UCD process:
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• Minimizes number of design iterations
ChaiOnemarketing@chaione.com
A Guide To User Research & User-Centered Design
Benefits of the UCD process:
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• Minimizes number of design iterations
• Shortens time to product launch
ChaiOnemarketing@chaione.com
A Guide To User Research & User-Centered Design
Benefits of the UCD process:
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• Minimizes number of design iterations
• Shortens time to product launch
• Reduces cost of TOC
ChaiOnemarketing@chaione.com
Using User Research and the UCD Process has helped major companies such as IBM
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IBM applied the UCD process to the development and design of its DB2 Universal Database
Results• Revenue grew by 125% in 1999 and 63% in 2000
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Results• Revenue grew by 125% in 1999 and 63% in 2000
• Increased market share by 15% in 1999 and 18.5% in 2000
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Results• Revenue grew by 125% in 1999 and 63% in 2000
• Increased market share by 15% in 1999 and 18.5% in 2000
• Received critical acclaim for its ease of use
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ChaiOnemarketing@chaione.com
Want to learn more about user research and the user-centered design process?
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Download our Free eBook A Guide To User Research & User-Centered Design
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