a guide to user research & user-centered design
DESCRIPTION
A Guide To User Research & User-Centered Design Learn more in this free eBook: http://info.chaione.com/user-research-ucd-ebookTRANSCRIPT
A Guide To User Research & User-Centered Design
@ChaiOne
Did you know that usability issues can be as much as 50% of the total cost of ownership?
Also, the lack of attention to user input and usability is claimed to cause software projects to be 187% over budget and 222% behind schedule.
3
Don’t let this happen to your project!
Use USER RESEARCH and the UCD Process to guide the design and development of enterprise software.
5
Click to tweet!
User research saves companies money by ensuring that the software used on the job makes the work easier.
A Guide To User Research & User-Centered Design
REDUCES training time
7
USER RESEARCH
A Guide To User Research & User-Centered Design
REDUCES training time
8
USER RESEARCH
+
A Guide To User Research & User-Centered Design
REDUCES training time
9
INCREASES efficiency& employee satisfaction
USER RESEARCH
+
How does the UCD process help?
The UCD process is a systematic strategy that ensures teams define the right requirements upfront and produce a design solution that best supports employees in the context of their work.
11
A Guide To User Research & User-Centered Design
Benefits of the UCD process:
12
• Minimizes number of design iterations
A Guide To User Research & User-Centered Design
Benefits of the UCD process:
13
• Minimizes number of design iterations
• Shortens time to product launch
A Guide To User Research & User-Centered Design
Benefits of the UCD process:
14
• Minimizes number of design iterations
• Shortens time to product launch
• Reduces cost of TOC
Using User Research and the UCD Process has helped major companies such as IBM
15
IBM applied the UCD process to the development and design of its DB2 Universal Database
Results• Revenue grew by 125% in 1999 and 63% in 2000
!
!
Results• Revenue grew by 125% in 1999 and 63% in 2000
• Increased market share by 15% in 1999 and 18.5% in 2000
!
!
Results• Revenue grew by 125% in 1999 and 63% in 2000
• Increased market share by 15% in 1999 and 18.5% in 2000
• Received critical acclaim for its ease of use
!
!
Want to learn more about user research and the user-centered design process?
20
Download our Free eBook A Guide To User Research & User-Centered Design
Download Your Copy