aiesec in sim 14/15 team leaders & team members application
TRANSCRIPT
AIESEC in SIM 14/15Team Leaders & Team Members Application
Our Team 14/15 Ambition is:
Developing members by
empowering them to achieve results
Creating a foundation for
sustainable Talent Pipeline
Upholding accountability in every member to achieve customer
satisfaction
Measure of Success
• oGCDP 80 Realisation (16 Winter 64 Summer)
• iGIP 5 Realisation• oGIP 15 Realisation• NPS 50• 200% Increase in leadership role
applications
LC StructureLCP
VP Talent Management
oGCDP TL
TM
TM
GIP TL
TM (oGIP)
TM (iGIP)
VP B&M
oGCDP TL
TM Comm & Research
TM Comm & Design
oGIP TL
TM Comm & Research
TM Comm & Design
iGIP
Sales Account Manager
Sales Account Manager
Sales Account Manager
Sales Account Manager
Sales Account Manager
oGCDP
Learning & Service TL
Winter Project TL
TM
TM
TM
VP oGIP
TBC
VP Finance
TBC
Updates
• OC Roles will be now part of the JD of functional roles (e.g. a B&M member will do OC Recruitment)
• All Roles have a duration and MoS/KPI to it
• The structure is base on first 6 months MoS
• All existing members will have to apply for the roles they want. Remaining roles will be open to Summer Returnees and July Recruitment
Recruitment Timeline
• Finalise OC positions 5th July 2014• Marketing and Product Packaging 6th – 14th
July 2014• Logistics Preparation 15th – 22nd July 2014• Info Session & Recruitment Booth 23/24 July
2014• Application DDL 25th July• Interviews 26th – 28th July• Contract Signing 29th July• Induction 2 August
Application Procedure & Timeline• Apply for the positions at
http://bit.ly/SIM14-15 BEFORE: 2 July 2014, 2000 HRS
• You will receive interview confirmation by 2 July 2359 HRS
• Interviews 3-4 July 2014• Results 5th July 2014
Contact Us for any application questions!Position Name Whatsapp Email
LCP Fonsey +65 85005111 [email protected]
LCVP TM Keith +65 9363 5800 [email protected]
LCVP Brand & Marketing
Nash +65 9790 8847 [email protected]
Talent Management Managing and developing Talent Capacity to enable the creation of
meaningful leadership through exchange Responsible for the quality of the Global Leaders program Supporting programmes and back office through proper Talent
Planning, Learning & Development, and other TM processes Ensuring a constant supply of talent for our LC
Talent Management Structure
VP TM
GCDP Team Leader
Talent Management Executive (oGCDP)
Talent Management Executive (oGCDP)
GIP Team Leader
Talent Management
Executive (iGIP)
Talent Management
Executive (oGIP)
Talent Management Positions
GIP Team Leader Tracking and appraising the
performance of the oGIP & iGIP function and effectively communicating between departments.
Providing training and development needed for both oGIP/iGIP. E.g Sales Training for iGIP. Equipping oGIP EP’s with relevant soft/hard skills wanted by overseas partners.
Ensuring that interviews and induction is run smoothly in order to select and allocate the right people for our main program drivers.
GCDP Team Leader Constant tracking and appraisal
of oGDCP department and ensuring that there is constant communication between each department.
Providing much needed training and development. E.g. EP Managers training, customer satisfaction to ensure high quality Exchange experiences.
Management Global citizen recruitment drives in the upcoming term.
Talent Management Team Member
Work together with team leaders to ensure proper execution of OC recruitment activities. E.g. Interviews and induction phase.
Support in the Learning & Development of LC members and EPs
Provide assistance in the tracking, performance appraisal and rewards & recognition of the LC
Measure of Success & Key Performance Index Members retention rate Members efficiency NPS TMP/TLP # TXP + X # Reintegrated EPs Success of Sales Development Program Efficiency of internal communication
General Requirements Attend department meetings and
LCM’s regularly Stay committed and self motivated Be involved in OC recruitments Understanding the value and
importance in the development of others
Learning Outcome Gain practical relevant experience of
working in the HR field. E.g. (Recruitment, interviews)
Chance to design enriching activities and initiatives to ensure high quality AIESEC experience
Learning how to work in an environment which requires high team work and places high emphasis on effective communication and a strong learning culture.
Brand & Marketing Serves as a support function to the front office (oGCDP, oGIP) functions of
AIESEC
Responsible for attracting, converting and closing customers from the target market
Acts as the brand guardians of AIESEC in our respective LCs
As the one of the first lines of contact, we aim to preserve and maintain a positive image of AIESEC to the student body
Identifying potential opportunities within SIM that LC can leverage on to come up with better strategies for our product offerings
Brand & Marketing Structure
VP B&M
oGCDP Team Manager
Communications & Research Executive
Communications & Design Executive
oGIP Team Manager
Communications & Research Executive
Communications & Design Executive
Brand & Marketing Positions
GIP Team LeaderJob Description Manages the operations of marketing efforts
towards supporting the oGIP function and driving oGIP as a product, by effectively communicating it to our target market
Marketing efforts includes communications, research and design & media of oGIP as a product and brand
Plays an integral role in developing oGIP strategies for the upcoming term and future terms to follow through, since oGIP will be a new venture for AIESEC SIM
Manages knowledge and information on oGIP collated through operations
Measure of Success Efficiency in increasing customer awareness and
product knowledge of oGIP % of market awareness of oGIP
Brand perception of oGIP Internal Brand Audit NPS oGIP participants (EP & Client)
Customer satisfaction NPS oGIP
GCDP Team LeaderJob Description Manages the operations of marketing efforts
towards supporting the oGCDP function and driving oGCDP as a product, by effectively communicating it to our target market
Marketing efforts includes communications, research and design & media of oGCDP as a product and brand
Work towards consistently improving conversion rates from a stranger to customer for oGCDP
Manages knowledge and information on oGCDP collated through operations
Measure of Success Increasing awareness of the oGCDP programme
% of market awareness of oGCDP Increasing conversion rates for oGCDP from stranger to
customer No. of applications, response rate of follow-up, time
taken to convert from one stage to another etc. Customer satisfaction
NPS oGCDP Brand perception of oGCDP
% of people relating the programme to the right values
Brand & Marketing PositionsCommunication &
Research Team MemberJob Description Handles and manages communication channels used to
inform, promote and display any materials respective to either oGCDP or oGIP
Serves to provide information to the student body when required and desired by them when expected
Engages in gathering and recording valuable information about target markets, customer behaviors and product awareness etc.
Measure of Success Increasing customer awareness and product knowledge of
either oGCDP or oGIP % of market awareness of respective programme
Efficiency of operational channels % of hits (likes, views, outreach) on respective channels Increase in user activity on respective channels
Customer satisfaction through communication channels Staff help feedback rating system Provide timely and appropriate response to queries (1
or 2 working days) Efficiency, accuracy and analysis of data recorded
No. of responses generated from research methods
Communication, Design & Media Team Member
Job Description Handles and manages communication channels used to
inform, promote and display any materials respective to either oGCDP or oGIP
Serves to provide information to the student body when required and desired by them when expected
Focuses on the creation of innovative marketing materials and media for respective channels
Measure of Success
Key Performance Index (KPI) / Measure of Success (MoS) Increasing customer awareness and product knowledge of
either oGCDP or oGIP % of market awareness of respective programme
Efficiency of operational channels % of hits (likes, views, outreach) on respective channels Increase in user activity on respective channels
Customer satisfaction through communication channels Staff help feedback rating system Provide timely and appropriate response to queries (1
or 2 working days) Quality of marketing materials and media designed
No brand breech in designs Quality of responses through internal brand audit
Learning Outcomes
Attain a practical experience in the marketing field (Communications, Research, Sales & Promotion)
Working in a diverse team driven towards a common goal, by embracing team values and inculcating communication skills
Chance to share the goodness, that is AIESEC and programmes offered, to the rest of the student body
GIPi
GIPi Structure
VP GIPi
Sales Account Manager
Sales Account Manager
Sales Account Manager
Sales Account Manager
Sales Account Manager
Sales Account ManagerJob Description
• Source for new business client weekly
• Business consultancy
• Negotiation
• Matching suitable interns to clients
• Reception of interns
• Customer Relation Management
Duration
• July 2014 – December 2014
Measure of Success
• 2 Company Meetings per week
• 1 Realisation
• 50 NPS (Both Client and Intern)
Learning Outcome
• Interpersonal skills
• HR skills
• Industry insights
• Business account management skills
GCDPo
GCDPo StructureVP GCDPo
Learning & Service TL
Winter Project TL
Team Member
Team Member
Team Member
GCDPo Team Leader Positions
Learning & Service Winter Project
Job Description • Come out with initiatives to improve customer satisfaction of summer 2014 EPs
• Reintegration plan for summer 2014 EPs• July MEP Recruitment
• Supply and Demand analysis for winter projects
• Coaching Winter Recruitment OC• Enforcing XPP and IOJ in processes• LC-LC partnership• Team Coaching
Duration July 2014 – October 2014 July 2014 – January 2015
Measure of Success • 50 NPS for Completion• 40% EP apply for MEP• 90% Response rate for NPS• 50% Returnees willing to do become
ambassadors• 100% EP go through refund procedure
by October 2014
• 16 Realisation• 50 NPS• 100% NPS Response Rate• 4 LC Partnership• 100% Promoters for members
satisfaction
Learning outcomes • Strong communication skills with people living abroad
• Customer Service skills
• Risk Management skills• Product Packaging• Global Communication skills• Team Management skills• Excel
GCDPo Team Member Positions
Winter Project Team
Job Description • Winter Recruitment• Sub-product development• Co-delivery of EP experience with host LC• Raise, Match, Realise facilitation• EP Lead for winter EP
Duration July 2014 – October 2014
Measure of Success • 16 Realisation• 50 NPS
Learning outcomes • Product Packaging• Customer Service skills• Strong Communication skills• Excel• Project Management skills
Developing members by empowering them to achieve results
Creating a foundation for sustainable Talent Pipeline
Upholding accountability in every member to achieve customer satisfaction