entity support team - aiesec in spain
DESCRIPTION
Second RoundTRANSCRIPT
AIESEC in Spain
BOOKLET
Entity Support Team
2015/2016
AIESEC in SPAIN 1
II Round
Dear Applicants,
Welcome to the Entity Support Team booklet for the ones whowill join the MC 15/16 in building a better future for AIESEC in Spain. It istruly an honor for us to have you reading this booklet now and consideringto join us in an amazing journey to shape AIESEC in Spain and set newstandards of performance.
Being part of the Entity Support Team will not be easy, but forsure will be a rewarding experience. These roles are not just simplepositions, we are launching some opportunities where everybody will bechallenged, provoked and pushed to get out of its comfort zone. We havedesigned some positions where you will have the opportunity to developdifferent skills and competences but at the same time you will have thefreedom to create the growing path of AIESEC in Spain!
We deeply believe that the Entity Support Team is a part of theMC team and its contribution to AIESEC in Spain plan is fundamental.
If you are looking for amazing experience in an internationalenvironment and in the same time to enjoy the Latin spirit of Spain – now isthe time to apply!
MC Team 15/16
Anna, Emilio, Ivan, Mariana, Miro, Otalora, Oraianthi and Sofia
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Booklet Content*click on the page number and you will be redirected to the page*
Structure and Process
Page 4 - MC and EST Structure
Page 5 - Selection Process and Applicants profile
Job Descriptions
Page 6 - Conversion and Delivery Manager
Page 7 – International Relations Manager (oGIP)
Page 8 – National Sales Team Structure
Page 9 - Account Managers
Page 10 – Sales Managers (IT/MKT)
Page 11 – Sales Managers (Teaching)
Page 12 – International Relations Manager (iGIP)
Page 13 - B2B Manager
Page 14 – Global Talent Outgoing Manager
Page 15 – Communications and Media Manager
Page 16 –Internal Auditor of AIESEC in Spain
Application Form
Page 17 – Personal Questions and AIESEC XP
Page 18 - General Questions
Page 19 – Specific Questions
Page 23 - Contacts
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Member Committee 15/16
Structure
MC VP oGIP
MC VP iGIP
MC VP BD
MC VP TM
MC VP MKT
MC VP ER
MC VP OD
*positions required Spanish speakers
MCP
Previous Experience:
• Team Leader XP;
• LC VP or LCP XP;
GT Outgoingmanager
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*Sales (IT/MKT) Barcelona
*Sales (IT/MKT)
Madrid
*Sales (Teaching) Barcelona
*Sales (Teaching)
Madrid
AM(IT/MKT) Barcelona
AM (IT/MKT)
Madrid
AM(Teaching) Barcelona
AM (Teaching)
Madrid
International RelationsManager *
Communicationand Media Manager
*B2B Manager
Conversion and Delivery
manager
International Relations Manager
*Internal Auditor
Selection Process
Applicants profile
25.07
Open the application
02.08 – 20:00 (GMT+2)
Application DDL 03-06.08
Selection Process
07.08
Announcement
11.08
EST Induction Day
How to apply:
A) Application Questionnaire 6 pages max (.pdf file):
• Answer all the questions (general & specific) in English.
• You can apply for multiple positions by filling all the questions.
• Try to answer specifically to what is requested in the questions.
B) Curriculum Vitae – 1 page max (.pdf file);
C) Complete the Belbin test – download the file from here
Send your application package via email to MC VP OD MiroslavDimitrov ([email protected] and MC VP responsible for the positionyou are applying for. You can find e-mails of MC team in the end of the booklet.Email subject “EST Applications – Name”.
The file should be a single .zip or .rar file with the format,EST_name_position” e.g “EST_Miroslav_Dimitrov_Finance Manager”)
Applications submitted after the deadline will not be accepted –(02..08.15 | 20:00 GMT +2)
• AIESEC Understanding; • Proactive; • Strategic Thinking; • People oriented;
• Self-Motivated; • Results oriented; • EB or TL experience(preferred);• Analytical and Innovation skills;
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Conversion and Delivery manager Job Description
Provide functional support in oGIP operations of AIESEC in Spain and providing knowledge to optimize conversion processes on LC level.
Role and Responsibilities EP management and delivery of experience; Ensure implantation of Standard & Satisfaction in delivery; Providing functional and strategic support to LCs in optimizing EP
processes together with MC VP oGIP (like group assessments,large-scale OPS delivery);
Tracking and reporting to MCVP oGIP;
KPIs # of Re per month; #MA per month; #OPS delivered; # of strategic and operational
meetings;
Profile LCVP OGIP (or TM)
experience strongly preferred Excellent knowledge of the
XPPs CRM experience Innovative thinking Self driven High level of @ understanding
and LDM model
Benefits Personal effectiveness; Customer engagement
and experience management;
Strategic and entrepreneurial outlook;
Workload10 hours per week
RequirementsExcellent English
Spanish speaker preferred6
oGIP
WorktimeJuly 2015– January 2016
(extendible until June 2016)
International Relations ManagerJob Description
As International Relations Manager, you will be workingclosely together with the MCVP oGIP in managing the partner entitiesthe plenary decides on having. Creating a partnership development pathwhere old partnerships are upscale as well as starting new ones that willbring a purpose to the area
Role and Responsibilities Managing communication with EY2EY partnerships; Internal communication of EY2EY (to the LCVPs OGX & MKT); External promotion of opportunities (provide materials to LCs, or
co-create campaigns); Tracking, analysis, and reporting to MCVP oGIP; Co-creation of long term strategies for entity partnerships;
KPIs #RE with partner EY; % of partnership goal achieved goal; % Re with EY partners in total RE;
Profile Previous leadership
experience strongly preferred;
Marketing knowledge; Data analysis; Self driven; High understanding of
Global Talent as a program;
Benefits Partnership management; Network management; Strategic and entrepreneurial
outlook;
Workload10 hours per week
RequirementsExcellent English
oGIP
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WorktimeJuly 2015– January 2016
(extendible until June 2016)
National Sales TeamStructure
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MC VP iGIP MC VP BD
International Operations
Manager
Sales Managers
Account Managers
Barcelona Madrid Barcelona Madrid
IT/MKT
TeachingIT/
MKTTeaching
IT/MKT
Teaching IT/MKT
Teaching
Sales Manager IT/MKT ( Barcelona & Madrid)
Job DescriptionWork with the National Team in raising Global Internship opportunities,
managing partnerships and delivery of iGIP XP.
Role and Responsibilities• Plan and implement national strategies for raising opportunities on
MC level;• MKT/IT Companies market research for potential opportunity
Takers (shortlist creation);• Work in the National Sales Team (Sales Managers, Account
Managers, MCVP iGIP, MCVP BD);• Approach, meetings and proposals with potential opportunity
Takers.;• Be a selling role model for AIESEC in Spain;
KPIs• Quality of market analysis;• #Contacts done;• #Meetings attended;• #Opportunities raised;
Profile• Passionate and enthusiastic;• Active listener, straight
forwardness, persistence and tenacity;
• Self management and strategic orientation;
• Strategic thinking;• Proactive and solution oriented;
Benefits Development of sales profile; Social Networking skills; Leadership skills development; National and Global perspective; Business strategy mindset;
WorktimeJuly 2015– January 2016
(extendible until June 2016)
Workload10/12 hours per week
BD
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RequirementsExcellent Spanish required
Physical present in Spain
Sales Manager Teaching ( Barcelona & Madrid)
Job Description
Role and Responsibilities• Plan and implement national strategies for raising opportunities on
MC level;• Teaching Companies market research for potential opportunity
Takers (shortlist creation);• Work in the National Sales Team (Sales Managers, Account
Managers, MCVP iGIP, MCVP BD);• Approach, meetings and proposals with potential opportunity
Takers.;• Be a selling role model for AIESEC in Spain;
KPIs• Quality of market analysis;• #Contacts done;• #Meetings attended;• #Opportunities raised;
Profile• Passionate and enthusiastic;• Active listener, straight
forwardness, persistence and tenacity;
• Self management and strategic orientation;
• Strategic thinking;• Proactive and solution oriented;
Benefits Development of sales profile; Social Networking skills; Leadership skills development; National and Global perspective; Business strategy mindset;
Workload10/12 hours per week
BD
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RequirementsExcellent Spanish required
Physical present in Spain
WorktimeJuly 2015– January 2016
(extendible until June 2016)
Work with the National Team in raising Global Internship opportunities, managing partnerships and delivery of iGIP XP.
Account Managers (x4)( Barcelona & Madrid)
Job DescriptionAs Account Manager you will be working directly with the
Sales Managers in optimizing the matching process of the national TNs.The team of account managers will be working together in this JD andwill have a strong synergy with the MC Sales Managers.
Role and Responsibilities• Direct responsible for matching process of national GIP TNs within
Entity Partners;• Work with MC International Relations Manager to optimize Entity
Partner processes;• Close work with MC Sales Manager to optimize matching with the
TNs raised;
KPIs• % of growth in Matches;• % of conversion growth Ra-
Ma throughout the months
Profile• Structured and organized
working;• Good communication skills;• Understanding of the global
supply is preferred;• Ability to work efficiently
also in English;
Benefits Development of sales profile; International Relations; National and Global perspective; Business strategy mindset;
WorktimeJuly 2015– January 2016
(extendible until June 2016)
Workload12/15 hours per week
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iGIP
International Relations ManagerJob Description
As International Relations Manager, you will be workingclosely together with the MCVP iGIP in managing the partner entitiesthe plenary decides on having. Creating a partnership development pathwhere old partnerships are upscale as well as starting new ones that willbring a purpose to the area
Role and Responsibilities• Development of the matching process through entity partnerships;• Manage the entity partnership communication;• Having online meetings with the entity partners to agree and
evaluate on current states of partnerships;• Work closely together with Account Manager for information
exchange in the profiles and possible interns;• Have weekly meetings with MCVP iGIP for process evaluation and
communication efficiency;• Create opportunity catalogues for LCs;• Maintain and keep track of the CRM in PODIO;
KPIs• % of growth in Matches with
partner entities;• % of conversion growth Ra-Ma
throughout the months (within EY partners);
Profile• Structured and organized
working;• Good communication skills;• Understanding of the global
supply is preferred;• Ability to work efficiently also
in English;
Benefits• International Relations
management;• CRM administration;• Partnership management;• Long- term strategy development;
WorktimeJuly 2015– January 2016
(extendible until June 2016)
Workload12 hours per week
BD/iGIP
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B2B ManagerJob Description
The B2B manager is responsible for the creation of onlineB2B strategies for Global Talent Incoming, Global EntrepreneursIncoming and BD products. Also responsible to track and analyzing theperformance and implementation of strategies and to ensureconversion.
Role and Responsibilities Market research in order to improve our customer understanding
and strategies; Create strategies mainly for Global Talent, Global Entrepreneurs
and YouthSpeak Forum; Management of corporate social media channels (mainly LinkedIn); Track the performance of the programs;
KPIs # companies attracted by online channels; Reach on LinkedIn;
Profile Corporate market understanding; Good understanding of Global Talent as program; Channel management; Data analysis;
Benefits Development of Digital marketing skills; Corporate relations management;
WorktimeJuly 2015 - January
2016
Workload10-15hrs/week
RequirementsExcellent Spanish
required
MKT
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Global Talent Outgoing ManagerJob Description
The Global Talent manager is responsible to create thenational marketing strategy to strengthen the positioning of theprogram in our market and to increase the conversion rates of theprogram.
Role and Responsibilities Market research in order to improve our customer understanding
and strategies; National promotion campaign development; Customer engagement strategies to increase the number of
matches (synergy with OGX); Make analysis to report the performance of the program;
KPIs Reach on relevant channels # Sign-ups Conversion from sign-up to matched
Profile Good understanding of Global Talent as a program; Data analysis; Channel management; Management skills;
Benefits Development of Digital marketing skills; Network management; Customer engagement and experience management;
Workload10-20hrs/week
RequirementsSpanish Speakers preferred
MKT
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WorktimeJuly 2015 - January 2016
Communication & Media ManagerJob Description
The National Communication & Media Manager role iscontact with media of Spain with the mission to make sure the mediaimpact of AIESEC in Spain, improving our image and our recognition.
Role and Responsibilities• Developing of communication strategy and creating of content
generating social impact;• Ensuring Youth Speak Forum as a national project is promoted,
developed and updated;• Developing brand recognition in Mass Media;• Tracking and supporting the OCVP Marketing of Youth Speak
Forum; KPIs
• % of Retention Rate of Media channels.
• # Media AIESEC outputs generated.
• #Score of partners satisfaction on YOUTH SPEAK;
• # Media Content generated for YSF;
• # Stakeholders involved in YSF;
Profile• Marketing and Communication
Background. • Creativity.• Event Management Knowledge.• Time Management.• Crisis Management• Problem Solving & Decision
Making. • Coaching and tracking Skills
Benefits• Awareness of the employer branding needs of international companies;• Project and Event Management; • Organizing and Planning Skills;• Leadership, Effective Communication and Conflict Management;• Negotiation and Critical Thinking;
WorktimeJuly 2015 – June 2016
Workload10 hours per week
ER
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Internal Auditor Job Description
The Internal Auditor of AIESEC in Spain will have theresponsibility of conducting quarterly internal audits for the LCs ofAIESEC in Spain. The Internal Auditor will work together with the MCP,Membership Sub-Committee and LCVPs F of the entity.
Role and Responsibilities• Quarterly Audit of the LCs of AIESEC in Spain;• Feedback and Check-up after the Internal Audit;• Monthly Coaching and Support to the LCs on how to run proper
accounting;
KPIs• # of Internal Audits carried out; • # of feedback sessions after the
presentation of the Quarterly Audit;
• # of training carried out after the delivery of the Audit Report;
Profile• Knowledge in Finance and
Spanish Accounting; • Experience or skills in Audit; • Proactive attitude, and self-
driven behavior;
Benefits• Experience in auditing the 11
entities in AIESEC in Spain;• Possibility of Facilitating in
Conferences in AIESEC in Spain; • Development of Training and
Facilitating Skills;
WorktimeJuly 2015 – June 2016
Workload5-10 hours per week
MCP
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RequirementsExcellent Spanish required
Application Form
Personal InformationName
Date and place of birth
University/Year
Date of joining AIESEC
LC/Country
Mobile
Skype ID
Insert your Photo Here
AIESEC Information List all the relevant positions you held during your AIESEC
experience
Period Position Key Learning points
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Conference Year Role
AIESEC National and International conferences attended
Languages you speak and level (both written and spoken)Native, Excellent, Very Good, Good
Language Written Spoken
English Excellent Very Good
……………….. ……………….. ………………..
General Questions1. What is your motivation to apply for an Entity Support Team in
AIESEC in Spain? How does that correspond to your long-terms goals?
2. How do you think your previous experiences and your personalcharacteristics make you a perfect candidate for this position?
3. How do you imagine the Entity Support Team management?What kind of challenges do you see in virtual teammanagement?
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Specific QuestionsChoose only questions of the position that you are applying for!
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Conversion and Delivery Manager1. How you imagine the communication between EP manage and EP?
(when, why, how and what should happen?)2. How will you will ensure that you match 30 people and in the same
time following the communication flow you just proposed and making sure to fulfil all the S&S?
3. Considering that you will be supporting LCVPs with knowledge about optimizing EP processes, suggest 3 ways you would ensure they a) receive the information, b) adapt and implement it.
International Relations Manager1. Considering that EY2EY partnerships are not always very effective,
at least from an OGIP perspective, how would you propose toimplement this strategy in a more productive way? (be as creativeas you like)
2. Propose a tracking method for EY2EY that would provide enoughdata for analysis and evaluation.
3. Considering that AIESEC in Spain oGIP will strongly focuson MKT, and the current S&D, which countries do youbelieve it should partner with and why?
Specific Questions
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Sales Managers (IT/MKT)1. What is the value proposition that AIESEC brings to companies
through the Incoming Global Program?2. Analyze the current process from selling to delivery. Assess what
are the current bottlenecks we are facing in the area. List down which strengths we could capitalize on.
3. How do you plan to raise over 100 GIP MKT/IT opportunities during this term? Provide a SMART Analysis (Specific, Measurable, Achievable, Realistic, Time).
Sales Managers (Teaching)1. What is the value proposition that AIESEC brings to companies
through the Incoming Global Program?2. Analyze the current process from selling to delivery. Assess what
are the current bottlenecks we are facing in the area. List down which strengths we could capitalize on.
3. How do you plan to raise over 100 GIP Teaching opportunities during this term? Provide a SMART Analysis (Specific, Measurable, Achievable, Realistic, Time).
Account Managers1. According to previous realizations, the current supply and our
market needs, what are the entities with the biggest supply to ouropportunities in MKT, Teaching and IT? Please list them down andpropose numerical goals for each of the entities divided by sub-products.
2. Please make a SWOT of the current status of account managementand propose 5 strategies on how to improve our matching rates.
3. Please analyze the current process from selling todelivery, assess the main bottlenecks we are facing in thearea and choose one strength in which you would focusto capitalize on.
Specific Questions
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International Relations Manager1. According to previous realizations, the current supply and our
market needs, what are the entities with the biggest supply to ouropportunities in MKT, Teaching and IT? Please list them down andpropose numerical goals for each of the entities divided by sub-products.
2. Please assess the current CRM of AIESEC in Spain and propose amain tactic to implement, to improve it’s efficiency. Develop youridea into a plan with activities, responsible, channel ofimplementation and timeline.
3. Imagine you have a 100 TNs partnership with the summer campsnext year. USA and Canada have provided this summer witharound 25 interns for these. Taking this into consideration, pleasepropose a plan with activities to do, that upscale our relations withboth entities and in which we manage to cover 80% of the campsneeds. Imagine you have no limits in resources for this.Be creative, and feel free to challenge the current wayof doing things!
B2B Manager1. What are three main benefits for the entity of creating and
delivering B2B strategies?2. What do you consider the two main priorities – and respective
main strategies - for the role?3. Define a 6 months draft plan for the role.
Specific Questions
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Global Talent Outgoing Manager1. Critically analyze AIESEC in Spain the phases of Attraction and
Consideration of our customers for oGIP.2. Point three main strategies to increase the conversion rate in
oGIP in Spain.3. What should be the main interaction with LCVPs Marketing and
OGX to implement conversion strategies?
Communication & Media Manager
1. Define main goals and timeline for the term as Communication and Media Manager.
2. Analize environment and detect main stakeholders.3. Define communication strategy to reach AIESEC media impact.
What kind of content can use for Media?4. What would be your social media strategy for YSF?
Internal Auditor1. What financial knowledge and auditing experience do you have so
far? What knowledge do you miss and how are you going to coverthe gap?
2. Describe the current role of Finance in AIESEC in Spain and howwe should evolve it during the term 15.16.
3. What is the importance of an effective Internal Audit System ofAIESEC in Spain? Please, define the timeline with concrete actionsteps you are going to follow in the first two quarters.
CONTACTS
AIESEC in SPAIN
[!] Don’t forget to send your application package to:MC VP OD – Miroslav Dimitrov and MC VP responsible
for the position that you are applying for!
MC Team 15/16 MCP – [email protected] MC VP OD – [email protected] MC VP oGIP - [email protected] MC VP iGIP – [email protected] MC VP Marketing – [email protected] MC VP TM - [email protected] MC VP BD – [email protected] MC VP ER – [email protected]
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