8 steps to success in maintenance planning and scheduling

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Eight Steps to Success in Maintenance Planning and Scheduling

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Maintenance Planning and Scheduling are key elements that influence the true success of any organization. Many times we have a planner or planner/scheduler, but do not know how to use him or her effectively or efficiently.

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Page 1: 8 Steps To Success In Maintenance Planning And Scheduling

Eight Steps to

Success in

Maintenance

Planning and

Scheduling

Page 2: 8 Steps To Success In Maintenance Planning And Scheduling

Workshop Objectives

• Provide each attendee with an understanding of the proactive maintenance planning and scheduling approach

• Provide a training program that is educational, exciting, and informative

• Provide a training environment that is conducive for training

• Give you knowledge to take back and apply

Page 3: 8 Steps To Success In Maintenance Planning And Scheduling

Expectations?

Why are you here?

What are your expectations from this class?

Page 4: 8 Steps To Success In Maintenance Planning And Scheduling

Rewards

• For contributions that add value to the class, you will receive one of my books “Planning and Scheduling Made Simple” 3rd Edition

• I have 10 of these books with me and will not leave this class without all 10 being given out

• In addition, the group who adds the most value to this session will receive a book for each person

Page 5: 8 Steps To Success In Maintenance Planning And Scheduling

Questions

Ask your questions, do not hold back

Page 6: 8 Steps To Success In Maintenance Planning And Scheduling

Poll

1. How many people have effective Maintenance Planning?

2. How many people kit or stage parts before Scheduling?

Utilization Survey – Crane Crew

Page 7: 8 Steps To Success In Maintenance Planning And Scheduling

Break Into Groups

• 3-5 people each

• If you know each other great, if not that’s ok

Page 8: 8 Steps To Success In Maintenance Planning And Scheduling

Each Group – 1st Tasking

1. Identify where work comes from for a Maintenance Planner to use

2. Does a Planner become involved in emergency work?

3. Does a Planner assist with maintenance work?

Page 9: 8 Steps To Success In Maintenance Planning And Scheduling

Maintenance Planning

• Identifying the parts, tools, procedures, and standards/ specifications required for effective maintenance work, increasing wrench time.

• Planning is key to the success of Precision Maintenance

Page 10: 8 Steps To Success In Maintenance Planning And Scheduling

Planning and Scheduling

These are two different functions that are dependent on each other.

Page 11: 8 Steps To Success In Maintenance Planning And Scheduling

Maintenance Scheduling

• Scheduling of maintenance, operations, contractors, engineering, and safety personnel to be in the right place at the right time for the right work synchronized together that is intended to minimize interruption to operations and production.

• Performing the right work at the right time.

Page 12: 8 Steps To Success In Maintenance Planning And Scheduling

Maintenance Issues

• Most maintenance staff only perform 2-4 hours of actual maintenance a day

– Effective direct work is low

– Caused by lack of effective planning

– Caused by lack of effective scheduling

• 70-80% of equipment failures are human-induced

– Not knowing specifications

– Not having the right part at the right time

– Improperly handling and installing bearings (parts)

– No repeatable, effective PM, Corrective, Lube Procedures

Page 13: 8 Steps To Success In Maintenance Planning And Scheduling

Personal Exercise

• Identify which of the previous issues best describes the current state of your organization

Page 14: 8 Steps To Success In Maintenance Planning And Scheduling

A Few Known Facts

• Schedule Compliance – 80-90%

• Percent of Planned Work – 90%

• PM Execution – 15%

• Results from PM Execution – 15%

• PdM Execution – 15%

• Results from PdM Execution – 35%

• Wrench Time (typical company) – 18-30%

• Wrench Time (World Class company) – 55% +

• Maintenance Cost (reactive company) – 19% / RAV

• Maintenance Cost (World Class company) – 1.7% / RAV

Page 15: 8 Steps To Success In Maintenance Planning And Scheduling

Without proper PM/PdM, Proactive Work is not achievable.

Page 16: 8 Steps To Success In Maintenance Planning And Scheduling

Need a Volunteer

Please describe the process I just described to the class

Page 17: 8 Steps To Success In Maintenance Planning And Scheduling

What Is a Failure?

There are two types of failures:

• “A functional failure is the inability of an item (or the equipment containing it) to meet a specified performance standard.”

• “A potential failure is an identifiable physical condition which indicates a functional failure is imminent.”

- F. Stanley Nowlan and Howard F. Heap, Reliability-Centered Maintenance, Department of Defense Report Number AD-A066-579, December 1978

Page 18: 8 Steps To Success In Maintenance Planning And Scheduling

How would you define a failure?

As a group

Page 19: 8 Steps To Success In Maintenance Planning And Scheduling

P-F Curve

Page 20: 8 Steps To Success In Maintenance Planning And Scheduling

Proactive Planning and Scheduling

Page 21: 8 Steps To Success In Maintenance Planning And Scheduling

Need One Group to Volunteer

Define the process that was described in the last slide using PM vs. PdM – 10 minutes and then let’s have it.

Page 22: 8 Steps To Success In Maintenance Planning And Scheduling

Where Do You Start?

Page 23: 8 Steps To Success In Maintenance Planning And Scheduling

Step 1: Identify External Distracters

• Poor spare parts and inventory controls

• Conflicting ideas of what “planning” is

• Planners taken off job, put on tools, or involved in daily activities (parts chaser, facilitating daily work)

• Maintenance and Production not acting as a team

• No planning process, unclear expectations, unclear roles and responsibilities

• Maintenance leadership not following the plan

• Emergency/urgent work too high

• Lack of discipline

• CULTURE CHANGE

Page 24: 8 Steps To Success In Maintenance Planning And Scheduling

Group Exercise

• What distractors do you, as a group, see in your organizations?

Page 25: 8 Steps To Success In Maintenance Planning And Scheduling

Step 2: Educate the Team

“Coaching is not just for Planners Anymore”

• Plant/Operations Leadership

• Frontline Operations Leadership

• Maintenance and Reliability Leadership (all levels)

• Planners

• Maintenance Personnel

• Operators

Page 26: 8 Steps To Success In Maintenance Planning And Scheduling

Tool Box Talk - Education

Page 27: 8 Steps To Success In Maintenance Planning And Scheduling

Group Exercise

• Develop a short training plan for your Leadership and then let’s use your plan in a simulation.

Only 2 groups will be selected

Page 28: 8 Steps To Success In Maintenance Planning And Scheduling

Step 3: Develop RACI Chart for Maintenance Planning

Page 29: 8 Steps To Success In Maintenance Planning And Scheduling

Step 4: Develop Guiding Principles for Planning

• The planners focus on future work and maintain at least two weeks of work backlog that is planned, approved, and ready to schedule/execute

• Planners do not chase parts for jobs in progress

• Supervisors and crew leads handle the current day’s work and problems - coordination

• Scheduling does not occur until parts are kitted

• We will maintain a stable/non-fluid Criticality Index

• We will improve wrench time through cooperation with everyone

Page 30: 8 Steps To Success In Maintenance Planning And Scheduling

Wrench Time?

• What is wrench time?

• How will it increase my maintenance effectiveness?

• How do you conduct a Wrench Time Study?

(Indirect Time)

Page 31: 8 Steps To Success In Maintenance Planning And Scheduling

Step 5: Define the Planning Process

Page 32: 8 Steps To Success In Maintenance Planning And Scheduling

Group Exercise

• Develop a Process Map for Work Identification that is used for Maintenance Planning Only

Page 33: 8 Steps To Success In Maintenance Planning And Scheduling

Intercept Ranking

Step 6: Prioritize Work to Be Planned

Page 34: 8 Steps To Success In Maintenance Planning And Scheduling

Step 7: Develop Effective/Repeatable Procedures

• Repeatable Process

• Capture Knowledge

• Train New Employees

• Reduce Human-Induced Failures

Page 35: 8 Steps To Success In Maintenance Planning And Scheduling

Group Exercise

• Develop a procedure using the techniques shown in this workshop for a PM on a 20 HP AC Induction Motor

Page 36: 8 Steps To Success In Maintenance Planning And Scheduling

Knowing Where You Are

Page 37: 8 Steps To Success In Maintenance Planning And Scheduling

Would You Like to Know Where You Are?

You cannot improve something you do not measure.

Page 38: 8 Steps To Success In Maintenance Planning And Scheduling

Step 8: Measure Effectiveness

• % of Work Orders Planned (Trending Up)

• % of Planned Work (90%) – Proactive (90%)

– Reactive (2%)

– Requires No Planning (8%)

• % of Work Orders with Estimated to Actual Labor Hours (+/- 10%)

• Backlog - measured in labor hours by week – Ready to Schedule (2-4 Weeks)

– Total Backlog (6-8 Weeks)

• % of WOs with Comments/Recommendations

• PM Compliance (Critical Assets – 100%)

Page 39: 8 Steps To Success In Maintenance Planning And Scheduling

Individual Exercise

• What 4 metrics would you use to measure effectiveness of Maintenance Planning and Scheduling?

Page 40: 8 Steps To Success In Maintenance Planning And Scheduling

Overview

Page 41: 8 Steps To Success In Maintenance Planning And Scheduling

Lay out your plan for when you return

- Keep it short and to the point

- Make it obtainable

- Make it measurable

- Ensure alignment is transparent

Page 42: 8 Steps To Success In Maintenance Planning And Scheduling

Questions?

Ricky Smith, CMRP

[email protected]