1Greater Cleveland Food Bank | 2013 Annual Report

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We didn’t become Northeast Ohio’s largest hunger relief organization by hanging onto antiquated notions of feeding communities. We don’t serve 39 million meals annually from a stockpile of cans. We don’t reach more than 224,000 people using stale thinking. We at the Greater Cleveland Food Bank believe in fresh.

In 2013 we made a series of changes that continued our focus on excellence and innovation, inside and out. From the food we serve to the methods in which we reach our communities, we are always striving to improve our efforts, and we aren’t

afraid to try new things in order to achieve our goals. We are proudly entering 2014 with a fresh look, fresh food and most importantly a fresh wave of determination.

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Our Mission

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Our Mission

Working to ensure that everyone in our

communities has the nutritious food

they need every day.

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It might be hard for you to imagine what it is like to stand in line at a soup kitchen, to not know where your next meal will come from or where to turn for assistance as you strive to support your family. It might be harder still to imagine that anyone can be impacted by hunger. One in six Ohioans struggle to put food on the table. These are our neighbors, co-workers, and friends – maybe even our family members. The issue of hunger is a big one, and we know that it’s going to take the entire community at the table to solve it. For more than 30 years, the Greater Cleveland Food Bank has been there for hungry people in Northeast Ohio. From emergency food to SNAP outreach and nutrition education, people from various backgrounds have counted on us as their lifeline during tough times. Last year alone, we made possible nearly 39 million meals, up from just 33 million the previous year.

We continue to provide four meals for each dollar raised. We are well on our way to completing our cold storage expansion, which will more than double our capacity to distribute more fresh produce and protein. In 2013 we fed more than 8,000 children through our childrens programs. We increased our fundraising, which allowed us to expand our programs. We distributed more than 12 million pounds of fresh fruits and vegetables. But we didn’t accomplish these goals alone. We are only able to share these positive achievements because of the support from our generous community.

Our deepest gratitude goes out to everyone who advocated, contributed funds, donated food and volunteered to help us this past year. The fight continues and we won’t rest until everyone is fed. We hope you won’t either. For every child going to bed with a full stomach because of the backpack they received, or the warm meal they ate at a Kids Cafe – thank you. For every senior heating their home, taking their medications and eating a nourishing meal without having to choose one option over another – thank you. For everyone who received food from a local food pantry, mobile pantry, soup kitchen or shelter - thank you. As proud as we are of our accomplishments to date, we realize there is still a lot of work to be done to achieve our goals. With this in mind, we continue to focus on excellence and innovation in our programming and outreach efforts.

We are indebted to the continued support of our community partners. Working with our member agencies, we are a lifeline to thousands of men, women and children in our service area. We are an organization doing something great – and striving to do something even greater. Thank you for joining the fight. We are proud that the families and communities we serve are not in this alone.

Anne Goodman | President & CEO

PROUD TO SERVE

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$1 = 4 MEALS

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A donation of one dollar can provide four meals for hungry people in our communities.

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12,417,419Million pounds of fresh produce distributed in 2013

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12,417,419Million pounds of fresh produce distributed in 2013

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2013 BY THE NUMBERS

POUNDS OF NONPERISHABLE FOOD DISTRIBUTED From Private Donors 6,568,283

From the United States Department of Agriculture 7,914,286

From the State of Ohio 1,653,077

POUNDS OF FRESH PRODUCE DISTRIBUTED From Private Donors 7,597,729

From the United States Department of Agriculture 584,000

From the State of Ohio 4,235,690

Total 12,417,419

Monetary Value of Food Distributed $52,134,210 Member Programs 776

Food Industry Donors 360

Volunteers 11,249

Financial Donors 30,169

Total Pounds of Food Distribution 36,644,810

Total funds raised $10,185,381

Harvest for Hunger Campaign Donations* $3,294,583

General Operating contributions and grants $6,890,798

Total Meals Provided via Food 30,537,341

Total Meals Provided via SNAP 8,160,098

Total Meals Made Possible 38,697,439

*Funds donated to the Greater Cleveland Food Bank through the 21-county campaign.

Pounds of Prepared Meals 1,493,388

Pounds of Perishable Food 1,133,985

Pounds of Purchased Food 5,464,372

Total 16,135,646

(in addition to fresh produce)

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Total 12,417,419

Total Pounds of Food Distribution 36,644,810

38,697,439Total Meals Made Possible

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The Greater Cleveland Food Bank recently completed a new marketing plan to align with our strategic goals as an organization. Part of this marketing plan included a name change and new logo.

The fresh identity, designed to be used and maintained across all aspects of the organization, better reflects the work we do as the largest hunger relief organization in Northeast Ohio. We feel that our new look will further engage the general public and potential donors and volunteers. According to our market research recently completed, the common public perception of our

service area based on our former name was limited to Cleveland and Cuyahoga County. Because we serve programs in Ashland, Ashtabula, Cuyahoga, Geauga, Lake and Richland counties, we decided to rebrand ourselves in a way that better conveyed the span of our service area.

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OLD LOGO

NEW LOGO

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Francisco lives with his mother and spends time with his grandparents, who live across the street. You wouldn’t know it from his gregarious spirit and bright smile, but Francisco doesn’t always have enough to eat. His mother often has trouble stretching her paycheck to cover all their needs, and his grandparents are on a small fixed income.

Each Friday, he’s able to take home a backpack full of nutritious, kid-friendly meals through Backpacks for Kids, a Greater Cleveland Food Bank program at his school and 38 others across our service area.

Children from 100 families at Francisco’s elementary school receive backpacks of food each week, and the faculty and staff say they see a marked improvement in the attitudes and performance of those who participate in the program. Julie Babcock is a Kindergarten teacher at the school, and she says the weekly backpacks give students confidence because they can rely on them when life outside of school feels unstable.

"The kids know they can count on this food," she says. "They feel loved — there’s someone out there who they don’t know who cares about them." ”

Francisco understands that his mom and grandparents don’t always have money to buy him food, and he feels proud that he can contribute to his family by bringing home the backpack each weekend. He’s so thankful that you choose to give.

"Thank you for the food!" he says. "It’s nice for you to give the food. It helps my mom a lot." Francisco is on the road to achieving his dreams because of your compassion.

“They feel loved — there’s someone out there who they don’t know who cares about them.’’

Favorite Subjects: Math and reading | Dream Job: President of The United States

Age: 9 | School: Urban Community School on Cleveland’s west side

Meet

Francisco

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Children’s Programs

These programs provide a safety net for food insecure children, like Francisco, in the evenings, over weekends and during summer vacations, when free or reduced priced school meals are unavailable. In 2013, more than 8,200 children were served through these programs. Nutritious food is the most basic of human needs, and without regular access to it, hungry children are at risk of serious health issues.

Just over 280,000 meals were served through Kids Cafes in 2013. The Food Bank provided a daily late afternoon or evening meal and regular nutrition education activities to at-risk youth at member agency sites after school. To ensure that the children—who are often more selective eaters than many adults—are eating the foods we provide, the Food Bank uses a dietitian to help make sure that the kid-friendly meals our staff and volunteers create are appealing and also meet standards for healthy eating for youth.

The Food Bank provided enough food for over 566,000 meals through this program in 2013. At the end of each week, food was delivered to children in need to travel home discreetly in their backpacks for use over the weekend, when they do not have access to free or reduced price meals at school. Each child receives enough food for six full meals, including items such as cereal, a protein source such as tuna fish, beef stew, or peanut butter, canned vegetables and fruit, soup, juice boxes and a snack such as peanut butter crackers or yogurt snacks. The backpacks were also used as a medium through which nutrition education materials were shared with the children’s parents, helping to reinforce healthy eating habits at home.

We provided over 170,000 meals to students during the summer months at community centers and other agencies. In 2013, the Greater Cleveland Food Bank partnered with 42 summer feeding sites to provide lunch and, in some cases, breakfast each day.

Kids Cafes

The Children’s Nutrition Initiative

BackPacks for Kids

Summer Food Service Programs (SFSP)

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For senior citizens living on fixed incomes, winter can be an especially difficult time. As temperatures drop, heating bills escalate, often cutting into budgets for food and medicine. It’s a sad reality that men and women who’ve worked hard their whole lives face uncertainty and financial challenges in their golden years. That’s definitely the case for Luke and Katie.

Luke and Katie met and married as teenagers — 58 years ago — and they’ve been in love ever since. Together they bought a home, raised a family and grew old.

Luke retired from his job as a scale operator a few years back and the couple now lives on his social security income. They live simply and buy only what they need. But even as frugal as they are, they can’t always afford to buy the nutritious food – especially fruits and vegetables – that will help keep them healthy.

Thankfully, their church, Calvary Hill Baptist Church in Cleveland, hosts a Greater Cleveland Food Bank mobile pantry.

Katie volunteers to help pass out the food to the hundreds of people who come for help — many of them senior citizens like her and Luke.

And when the distribution is over, Katie and Luke get to take home the same fresh produce she helps give away. They especially love to get potatoes, corn, green beans, onions and leafy greens. This fresh produce has greatly improved their quality of life.

"We can eat healthier," says Luke, with gratitude. "It’s really nice." Because of your support that provides them with free produce, Luke and Katie can be more active and they say they rarely get sick anymore.

“We can eat healthier.’’

Married: 58 years | Occupation: Retired | Family: Grandparents

Meet

Luke & Katie

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Additional Programs

Our kitchen prepares complete meals for organizations, such as hot meal programs, that lack the resources or staff to prepare meals at their own facilities. Our staff worked throughout FY2013 to ensure that the meals we distribute are as nutritious as possible. Several changes were made to our menus such as: switching our gravies and sauces to low sodium, which dramatically reduces the amount of sodium in our senior and kids prepared meals; adding more variety of vegetables; eliminating much of our red meat by substituting with ground turkey or chicken products to reduce the amount of saturated fats and cholesterol in our meals; serving a piece of fresh fruit with every meal; limiting our desserts to 200 calories per serving; and encouraging all of our sites to include water at all of their meals instead of soda or high caloric beverages. On average, we distribute over 7,000 meals per day through the Kitchen.

Food Bank Kitchen

Gone are the days of food banks only serving canned, nonperishable items. We place heavy value on nutrition, and a crucial element to good nutrition is fresh foods. Through our Fresh Produce Initiative, we have worked with hundreds of food donors to increase the nutritional value of the food we distribute. This past year, the Food Bank distributed 12.4 million pounds of produce.

Overall, the Greater Cleveland Food Bank distributed 36.6 million pounds of nutritious food in our six-county service area that includes Cuyahoga, Lake Geauga, Ashtabula, Richland and Ashland counties. This increase would not have been possible without the strong support of our food donors—including farmers, retailers, grocers, manufacturers, the State of Ohio, the United States Department of Agriculture and generous organizations.

Nutrition Initiatives

The primary means of providing fresh food to communities is through our Mobile Pantry Program. On a predetermined date and time, a Food Bank truck delivers a load (10,000-12,000 pounds) of produce and other perishable and non-perishable items to an easily accessible community site. Distributions take place in a variety of settings: church parking lots, Food Bank member agencies, community centers, and even at the Food Bank. With the help of volunteers, clients receive bags of nutritious fresh produce and other items. We distribut-ed just over 8.4 million pounds of food through 755 mobile distributions last year!

Our Agency Academy brings together community partners to provide educational and health-related programming to our member agencies to help increase the capacity of hunger center volunteers and staff to serve their clients. In FY2013, we offered 16 nutrition-related courses. We will offer more of these courses in the upcoming year to help educate our agencies and encourage them to take the nutritious foods we have available on our menu. The Food Bank hired a nutrition manager to help increase agency and client knowledge about nutrition by conducting cooking demos and meal planning.

Educational ProgramsMobile Pantry Program

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Dawn carried the phone number for the Help Center in her pocket for weeks. She says she just wasn’t ready to admit defeat. She figured if she could just hold out a little longer, she’d finally find a nursing job, and then be back on her feet in no time.

When a sudden divorce left her as a single parent, Dawn found the lapse in her work history to be debilitating to her job search. Surely she’d find something soon, she thought. But then one night Dawn realized she had nothing to give her boys for supper, and she had no other choice but to seek help.

When she finally called the Help Center, Yolanda answered the phone and looked up where I could get help in my neighborhood. "She was so kind. She worked with me for over an hour to see what I qualified for."

Dawn was able to visit the pantry Yolanda recommended that same day. She remembers the relief she felt as she entered the pantry, which was full of the food she hadn’t been able to provide for Silas, Calvin and Greyson. She knew the little boys would be so excited when she brought home apples — their favorite. That night, they had ground turkey tacos.

Through it all, Dawn knows it’s thanks to your support of the Greater Cleveland Food Bank that she was able to find the help she needed.

"Thank you. Without you, people would be hungry — we were days from going hungry," she says. Aside from connecting Dawn with the immediate food assistance she needed at the food pantry, Yolanda helped Dawn apply for SNAP benefits. Within a few weeks, the caring mother was able to take her little boys to the grocery store.

"It’s a sad story, but with a happy ending," Dawn says. "We’re coming through it. Good things keep happening." Good things, indeed.

“Thank you. Without you, people would be hungry — we were days from going hungry’’

City: Lakewood | Occupation: Nurse | Children: Silas & Calvin, 6; and Greyson, 4

Meet

DAWN

The Greater Cleveland Food Bank’s

Help Center opened in 2013. Unique

among food banks in the nation, the Food

Bank’s Help Center is open daily to refer

low income callers to local agencies and

sign-up eligible Northeast Ohioans for

the SNAP programs and other benefits.

With this new Help Center, the Food

Bank completed 9,825 SNAP applications

and it resulted in 8.2 million meals for

eligible people in Northeast Ohio.

This is just over 20% of the total meals

we provided.

The Cleveland Food Bank received the

2013 Mary Ruth Herbers SNAP Outreach

Excellence in Food Banking Award from

Feeding America. The award is given to

the year’s most outstanding SNAP

(Supplemental Nutrition Assistance

Program, formerly known as food stamps)

outreach program from the 202 food

banks across the nation in the Feeding

America network. Judges awarded the

distinction to the Greater Cleveland Food

Bank for helping area families find a

stable source of food - in particular,

through SNAP.

SNAP Outreach

The Greater Cleveland Food Bank received the 2013 Mary Ruth Herbers SNAP Outreach Excellence in Food Banking Award from Feeding America for outstanding service.

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11,249 The efforts of our 11,249 volunteers save the Food Bank the

cost of hiring approximately 29 full-time employees.

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STATEMENT OF ACTIVITIES AND CHANGES IN NET ASSETS

YEAR ENDED SEPTEMBER 30, 2013

FOOD PROGRAMS REVENUE

VALUE OF FOOD RECEIVED

Value of Food Donated $26,837,903

Value of USDA and OFPP Food Received 21,456,370

48,294,273

FOOD REVENUE

Purchased Food Program 3,848,613

Total Food Programs Revenue 52,142,886

OPERATING REVENUE

Member Agency Handling Fees 2,393,452

Federal, State, County Government Reimbursements and admin fees 1,889,670

Contributions and Grants (including board designated endowment contributions) 6,949,626

Harvest for Hunger Campaign 3,294,583

Other 166,711

Total Operating Revenue 14,694,042

Total Revenue from Food Programs and Operations 66,836,928

FOOD PROGRAMS EXPENSE

VALUE OF FOOD DISTRIBUTED

Value of Donated Food Distributed including scrap 26,031,665

Value of USDA and OFPP Food Distributed including scrap 20,272,160

46,303,825

FOOD COST OF GOODS SOLD

Purchased Food Program including scrap 3,543,259

Allocation of Harvest for Hunger Grants/Food 2,287,126

Total Food Programs Expenses $52,134,210

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The Statement of Activities and Changes in Net Assets reflects activity from October 1, 2012 through September 30, 2013. The complete audited financials from October 1, 2012 through September 30, 2013 are available for review by calling the Greater Cleveland Food Bank at 216.738.2052.

OPERATING EXPENSES

PROGRAM EXPENSES

Operations $7,151,404

Cleveland Food Bank Kitchen 1,815,668

Community and Government Programming 1,049,850

Total Program Expenses 10,016,922

SUPPORT SERVICES

Fundraising 1,988,048

Volunteer Services & Product Resource Development 211,146

Administration 1,041,602

Total Support Services 3,240,796

Total Operating Expenses 13,257,718

Total Food Program and Operating Expenses 65,391,928

Change from Operations 1,445,000

OTHER REVENUE

Cooler/freezer Expansion Contributions 429,740

Endowment contributions 200

Income and Gain (loss) from investments 574,958

Total Other Revenue 1,004,898

Change in Net Assets 2,449,898

Net Assets, Beginning of Year 13,337,504

Net Assets, End of Year $15,787,402

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STATEMENT OF FINANCIAL POSITIONAS OF SEPTEMBER 30, 2013

ASSETS

CURRENT ASSETS

Cash and Cash Equivalents $0

Investment Reserve Account, at Market 4,082,342

RECEIVABLES

Agency Receivables, Net 233,681

Government Administrative Fees/Reimbursements 319,721

Harvest for Hunger Pledges, Net 82,863

Operating Pledges 319,996

Current Portion of Cooler/Freezer Expansion Pledges 280,148

1,236,409

INVENTORY

Contributed Product 2,005,704

Purchased Product 565,433

USDA Product 1,247,376

Ohio Food Purchase Program Product 393,358

Greater Cleveland Food Bank Kitchen Purchased Food 115,193

4,327,064

Prepaid Expenses and Other Deposits 33,318

Total Current Assets 9,679,133

Property and Equipment, Net 7,926,455

OTHER ASSETS

Cash, Restricted for Cooler/Freezer Expansion 719,592

Investments Held as Endowment 606,119

Cooler/Freezer Expansion Pledges, Net of Current Portion 50,000

Capitalized software, Net 181,297

Deposits 2,816

Total Assets $19,165,412

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The Statement of Financial Position is as of September 30, 2013. The complete set of audited financial statements as of September 30, 2013 are available for review by calling the Greater Cleveland Food Bank at 216.738.2052.

LIABILITIES AND NET ASSETS

CURRENT LIABILITIES

Accounts Payable - Operating $1,027,203

Accrued Expenses 486,816

Harvest for Hunger Credits 1,332,255

Agency Grant Commitments 461,736

Deferred Revenue 70,000

Total Current Liabilities 3,378,010

Total Liabilities 3,378,010

NET ASSETS - UNRESTRICTED

Unrestricted 5,575,217

Net Investment in Plant & Equipment 8,107,752

Total Undesignated 13,682,969

Board Designated for Endowment 567,137

Total Unrestricted 14,250,106

NET ASSETS - TEMPORARILY RESTRICTED

Cooler/Freezer Expansion 1,049,740

Other 454,756

Total Temporary Restricted 1,504,496

Permanently Restricted Endowment 32,800

Total Net Assets 15,787,402

Total Liabilities and Net Assets $19,165,412

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FY2013 OPERATING REVENUE

46.1% | $6,890,798 Contributions and grants

1.1 | $166,711 All Other

22.1% | $3,294,583 Harvest for Hunger Campaign

12.6% |$1,889,670 Federal, State, County

Government reimbursements & admin fees

18.1% | $2,698,806 Member Agency

Handling fees (Net Purchased, Delivery,

Donated, CCK)

TOTAL $14,940,568

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FY2013 OPERATING EXPENSES

15.3% | $2,287,126 Harvest for Hunger Food

and Grants

6.4% | $950,991 Administrative costs

12.5% | $1,856,834 Fundraising

1.4% | $210,836 Volunteer Services & Product Resource Development

TOTAL $14,903,992

64.4% | $9,598,205 Programs

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Help us win the fight against

hunger in our communities.

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Monetary Donors

Monetary - Monthly Donors

Monetary - United Way And Fed Campaign

Tomorrow’s Harvest

Tributes

Bequests

THANK YOU TO ALL THE DONORS WHO MADE CONTRIBUTIONS IN 2013!

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Capital Donors

100 Plus Volunteers Hours

Volunteer Groups

Food Donors

Food Drives

15500 South Waterloo Rd. Cleveland, OH 44110Phone: 216-738-2265 | Fax: 216-738-1604 | www.GreaterClevelandFoodBank.org

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