December 2012

Citrix XenClient 4.5 Customer Presentation

Your Name

© 2012 Citrix

Agenda

• Challenges

• Solution

• Use Cases

• Capabilities

• Benefits

• What’s New in XenClient

• References and Resources

• Appendix

Challenges

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Key Challenges

• The number of enterprise laptops is

increasing rapidly

• Over $3B/year in financial losses, negative

customer/market impact, and legal liability

• Laptops are difficult to manage and update

especially off the LAN or disconnected

• Reliability and rapid recovery is critical for

laptop users on the road & away from IT

• Over 200MM commercial PCs sold each

year, creates a management challenge

• Excellent performance, but riddled with

patch failures, reliability, & security issues

• Traditional Device Management is

expensive, distracts focus service delivery

• PCs need to be turned into virtual

appliances to cut costs by 70+%

Secure & Manage Mobile Laptops

Device Management for PCs

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Complex Processes with Multiple Tools…

• Encryption• USB locking• Remote Kill• Migration Tools• Backup & Recovery• Image Management• Patch Management

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Still Don’t Address All of the Issues

Challenges with application and patch conflicts

Difficulty in managing device drivers

No instant recovery when a virus or malware does break through

And because they work inside the, operating system when there’s a problem…

© 2012 Virtual Computer Inc

they can stop working

Solution

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Centralized Management

Citix XenClient - The Power of VDI on Your PC

© 2012 Virtual Computer Inc

Hypervisor

OS

Apps

Data

Runs below the operating systemto make PCs manageable, reliable, & secure

Secure Local ExecutionType-1 Client Hypervisor

Use Cases1. Secure and Manage Mobile Lapotps

2. Device Management for PCs

© 2012 Citrix

Secure and manage mobile laptops

• Powers Mobile Workstylesᵒ Laptop as the primary deviceᵒ Tablet and phone as a companion device

• Unified End User Experienceᵒ Local executionᵒ Hosted apps, data, desktopsᵒ Continuous synchronization between environments

• Seamless Management & Powerful Securityᵒ Switching between devices and online/offline useᵒ Rapid recovery in the field if laptop lost, stolen, or failsᵒ Strong security with disk-encryption remote kill, and time-based lockout

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Device Management for PCs

Native-LocalPerformance

Limited NetworkEnvironments

Distributed or Remote Offices

Cost or Use of Existing Hardware

$

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Image Management

Image 1 Image 2 Image 3 Image 4 Image 5

Golden Virtual Image

Citrix XenClientSynchronizer

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XenClient Managing PCs used with XenApp

XenClient

XenApp

• MS Office• PDF Reader• Chrome• Paint• Notepad

• Department Apps• Enterprise Apps• Employee Systems• Industry Apps

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Thin-Client Alternative – Thin/Thick FlexibilityRepurpose Your Existing Business-Class PCs

XenClient

XenDesktop VDI

VM

VM

VM

VM

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For less sophisticated users: 1 VM with

hypervisor hidden – looks just like Windows

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For power users or OS migrations:

Multiple VMs

Capabilities

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Provisioning & Management

Security & Control

Local PC User Experience

Key Capabilities

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Rapid Recovery

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Centralized Shared Image Management

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Provision or Patch 1000’s of PCs with a Click

© 2012 Virtual Computer Inc

© 2012 Citrix

Policy Controls & Role-Based Management

Granular policy controls

Role-based permissions for enterprise-class

management

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Resiliency & Rapid Recovery

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Virus, Malware, Corruption? Dropped or Broke your PC?

Reboot to Recover Migrate to a New One in Minutes

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Strong Security and Control

• Secure client hypervisorᵒ Full VM isolationᵒ Snap-back for virus/malware recovery

• Full disk encryptionᵒ Full disk encryption using AES 256

• AES-NI instructions used if availableᵒ Centralized key recovery

• USB filteringᵒ By device typeᵒ By Virtual Machine

• Expiration, lockout, remote kill

© 2012 Virtual Computer Inc

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© 2012 Citrix

Follow-Me-Apps & Follow-Me-Data

Local VM on XenClient

VDI VM on XenDesktop

Benefits

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XC Delivers Manageability, Reliability, Security

Manageability• One image to manage• Zero failure patching• Failsafe Updates

Reliability Instant virus/corruption recovery Integrated remote support Migrate machines or OS in minutes

Security AES-256 full disk encryption Remote kill, time-based lock USB firewall Network isolation

TraditionalPC Mgmt

Management & Support Costs

XenClientEnterprise

© 2012 Citrix

Freedom Flexibility & high-performance

connected or disconnected

ControlSecurity and complete

centralized management

Win-Win-Win for the Business, Users, and IT

Bottom LineEmployee productivity, data

protection, and agility

What’s New in XenClient

© 2012 Citrix

New features in XenClient Enterprise 4.5

Next Generation

Global Desktop

Expanded Use Cases

Supports the latest Ultrabooks and Intel 3rd generation processors Windows 8 support Now available in English and 6 other languages for major markets

Enables more enterprise network policies with VLAN taggingNetScaler support for Synchronizer external network access

Increased Performance

Dual monitors in dock support Improved hypervisor boot time

© 2012 Citrix

New features in XenClient XT 3.0

High Security Centralized

Management

Broader hardware support

Central management capabilities for high security use cases Multi-organization administrative model Isolation of physical network devices

Intel-powered tabletsSupport for 3rd Generation Intel Core vPro processors

Extensibility with SDK

Extensibility with Service VM appliancesSDK to facilitate extension by system integrators and ISVs

© 2012 Citrix

XenClient Editions

Large Enterprises,Small & Medium

Enterprises

Government &Extreme Security

Environments

References and Resources

© 2012 Citrix

Customer Quotes

Thanks to XenClient Enterprise, computers are being deployed to our newest hospital at a fraction of the time it would ordinarily take.

Ames Prentis, CEO, IVG Hospitals

XenClient Enterprise is the first product I have ever tested where my users want to adopt merely by word of mouth. We had employees at all levels literally begging to get these systems.

Alan Rabideau, CIO, Residential Finance Corporation

By using XenClient, we can centralize the management of PCs remotely instead of traveling to each site to deploy, update or patch. This has greatly reduced our costs and increased the productivity of our IT staff.

Kraig Stewardson, IT Desktop Manager, Life Time Fitness

© 2012 Citrix

• Challengesᵒ Improve PC operations - “The desktop problem had become the largest

issue we had in strategic planning and it needed to be solved” – CEO ᵒ Eliminate downtime across a distributed group of hospitals with 24-7

operation

• Solutionᵒ After evaluating competitive solutions such as VMware View, IVG

selected Citrix XenClient to improve its PC operations. ᵒ It enabled IVG to leverage its existing backend infrastructure & transform

its desktop service model with central management

• Results and benefitsᵒ 96% decrease in PC support issues due to corruptions or slownessᵒ Excellent end user performance because the desktop executes locallyᵒ Doctors increased their productivity. Less PC downtime meant more

hands-on time for patients and clients.

“With Citrix XenClient, our IT team has been able to transform the desktop service model. Most importantly, user downtime has dropped to near zero – maximizing productivity for the population.”

— Ames Prentiss, CEO, IVG Hospitals

InTown Veterinary Group

© 2012 Citrix

• Challenges ᵒ Spending 40% of IT resources on maintenanceᵒ Most PC issues required an onsite visit at 1 of 12 disparate buildingsᵒ Needed to improve the quality of IT services in the town

• Solutionᵒ Grew the existing XenApp infrastructure to include XenClientᵒ XenClient provided simple central management capabilities for the

PC-based computing model the town already had in placeᵒ With XenApp, users kept the ability to personalize their desktops and

use department specific applications

• Results and benefitsᵒ 90% reduction in PC support issuesᵒ Improved employee productivity; no waiting for updates or onsite

visits from IT staff.ᵒ Department and user specific applications delivered via XenApp so

the backend server overhead is very low.

“We chose XenClient because it is simple to implement, cost-effective, and scalable. It has dramatically changed the way we deploy and manage desktops, freeing up valuable IT resources and transforming our operation from being reactive to proactive.”

— Chuck Miller, IT Director, Town of Lincoln, MA

Town of Lincoln, MA

© 2012 Citrix

• Challengesᵒ Need to process credit card transactions while simultaneously providing

the exceptional service Life Time is known forᵒ Very limited space meant there was no room for a 2nd PC at the service

desk to meet level 1 PCI compliance regulations & audits ᵒ Geographically dispersed w/ 105 locations; PC management challenging

• Solutionᵒ Purchased Citrix XenDesktop Platinum to leverage the XenClient Local

VM Flexcast model ᵒ Enabled the customer to run two isolated virtual machines on a single PC

– 1 for secure credit card transactions & 1 for general computing

• Results and benefitsᵒ Remained under budget; only 1 PC was needed at each desk vs. 2 ᵒ Enabled employees to continue to provide marquis service while

processing credit card transactions – no switching between devicesᵒ Central management made PC management much simpler since the

need for onsite visits was reduced

“Life Time Fitness has 105 locations with an average of 50 desktops per site so it is very labor intensive and costly to manage desktops at each location. By using XenClient, we can centralize the management of PCs remotely instead of traveling to each site to deploy, update or patch. This has greatly reduced our costs and increased the productivity of our IT staff.”

—Kraig Stewardson, IT Desktop Manager, Life Time Fitness

Life Time Fitness

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Resources• Watch XenClient “How-to” videos in the XenClient Enterprise 4.5 How-to Series

• Get the latest sales resources from the XenClient Sales Kit

• Keep up with latest XenClient news by subscribing to the XenClient Blog RSS feed

• Contact the XenClient sales overlay team at xenclientsales@citrix.com

• Download the latest version of XenClient at www.citrix.com/xenclient/tryit

Work better. Live better.

APPENDIX

© 2012 Citrix

Corporate Laptops Growing Dramatically

Source: IDC PC Projections 2012

2010 2011 2012 2013 2014 2015

Install Base of Commercial PCs (Millions)

PCs Overall 7%

Laptop 13.8%

2011-2015 CAGR