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  • World-Class EA: The Agile Enterprise

    A White Paper by:

    Mick Adams, Ernst and Young

    Tim Davey, Capgemini

    Peter Haviland, Ernst and Young

    Jamie West, Wero Consulting

    April 2012

  • World-Class EA: The Agile Enterprise

    www.opengroup.org A W h i t e P a pe r P u b l i s h e d b y T h e O p e n G r o u p 2

    Copyright 2012, The Open Group The Open Group hereby authorizes you to use this document for any purpose, PROVIDED THAT any copy of this document, or any part thereof, which you make shall retain all copyright and other proprietary notices contained herein. This document may contain other proprietary notices and copyright information. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent or trademark of The Open Group or any third party. Except as expressly provided above, nothing contained herein shall be construed as conferring any license or right under any copyright of The Open Group. Note that any product, process, or technology in this document may be the subject of other intellectual property rights reserved by The Open Group, and may not be licensed hereunder. This document is provided "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Any publication of The Open Group may include technical inaccuracies or typographical errors. Changes may be periodically made to these publications; these changes will be incorporated in new editions of these publications. The Open Group may make improvements and/or changes in the products and/or the programs described in these publications at any time without notice. Should any viewer of this document respond with information including feedback data, such as questions, comments, suggestions, or the like regarding the content of this document, such information shall be deemed to be non-confidential and The Open Group shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose, and distribute the information to others without limitation. Further, The Open Group shall be free to use any ideas, concepts, know-how, or techniques contained in such information for any purpose whatsoever including but not limited to developing, manufacturing, and marketing products incorporating such information. If you did not obtain this copy through The Open Group, it may not be the latest version. For your convenience, the latest version of this publication may be downloaded at www.opengroup.org/bookstore. This White Paper is an informational document and does not form part of the TOGAF documentation set. Readers should note that this document has not been approved through the formal Open Group Standards Process and does not represent the formal consensus of The Open Group Architecture Forum. ArchiMate, Jericho Forum, Making Standards Work, The Open Group, TOGAF, UNIX, and the X device are registered trademarks and Boundaryless Information Flow, DirecNet, FACE, and The Open Group Certification Mark are trademarks of The Open Group in the United States and other countries. All other brands, company, and product names are used for identification purposes only and may be trademarks that are the sole property of their respective owners. World-Class EA: The Agile Enterprise Document No.: W123 Published by The Open Group, April 2012. Any comments relating to the material contained in this document may be submitted to:

    The Open Group, 44 Montgomery St. #960, San Francisco, CA 94104, USA or by email to:

    ogpubs@opengroup.org

  • World-Class EA: The Agile Enterprise

    www.opengroup.org A W h i t e P a pe r P u b l i s h e d b y T h e O p e n G r o u p 3

    Table of Contents

    Executive Summary 4

    Introduction 5Document Structure ............................................................................................ 5

    Industry Challenges 6

    Agile Behaviors 7Responsiveness to Change ................................................................................. 7Value-Driven ...................................................................................................... 7Practical Experimentation .................................................................................. 7Empowered, Self-Managing Teams ................................................................... 8Customer Communication and Collaboration .................................................... 8Continuous Improvement ................................................................................... 9Respect for People .............................................................................................. 9

    Organizational Capabilities 10People ............................................................................................................... 10Process .............................................................................................................. 10Technology ....................................................................................................... 10

    Conclusion 11

    Appendix A: Agile Behaviors 12

    Appendix B: Agile Architecture Capabilities 14

    About the Authors 18

    About The Open Group 18

  • World-Class EA: The Agile Enterprise

    www.opengroup.org A W h i t e P a pe r P u b l i s h e d b y T h e O p e n G r o u p 4

    1 The series to date includes: World-Class Enterprise Architecture (W102), World-Class Enterprise Architecture: Framework Guidance & TOGAF 9 Example (W103), and World-Class Enterprise Architecture: Using Architecture to Contract Cloud Services (W122), all available from www.opengroup.org/bookstore.

    Boundaryless Information Flow achieved through global interoperability in a secure, reliable, and timely manner

    Executive Summary This White Paper is part of a series of World-Class papers generated by the Value Realization Working Group within The Open Group Architecture Forum. The series looks at how architectural techniques and best practices may be applied to drive practical value for an enterprise.1

    The concept of agile has recently come to the fore, typically in connection with technical activities, such as software development. Subsequently, the agile approach has been extended and applied to, for example, solution architecture activities. However, we suggest that agile is in fact a way of working, a mindset. It applies to more than just software development, or architecture, or any other one area of activity. The real benefit comes from applying an end-to-end agile delivery approach throughout the enterprise.

    Furthermore, an enterprise does not become more agile overnight. Individuals, teams, departments, and lines of business need to develop new capabilities and embed behavioral change. Agile approaches need to be applied holistically to an organization, to avoid inconsistencies in the way an individual versus their department (or line of business) will behave.

    The Open Group mission statement enabling Boundaryless Information Flow is also supported by detailing how agile thinking can be holistically deployed into an organization.

  • World-Class EA: The Agile Enterprise

    www.opengroup.org A W h i t e P a pe r P u b l i s h e d b y T h e O p e n G r o u p 5

    Introduction This White Paper is part of a series of World-Class papers generated by the Value Realization Working Group within The Open Group Architecture Forum. The series looks at how architectural techniques and best practices may be applied to drive practical value for an enterprise.

    The concept of agile2 has recently come to the fore, typically in connection with technical activities, such as software development. Subsequently, the agile approach has been extended and applied to, for example, solution architecture activities.

    However, we suggest that agile is in fact a way of working, a mindset. It applies to more than just software development, or architecture, or any other one area of activity. The real benefit comes from applying an end-to-end agile delivery approach throughout the enterprise.

    Furthermore, an enterprise does not become more agile overnight. Individuals, teams, departments, and lines of business need to develop new capabilities and embed behavioral change. Agile approaches need to be applied holistically to an organization, to avoid inconsistencies in the way an individual versus their department (or line of business) will behave.

    The Open Group mission statement enabling Boundaryless Information Flow is also supported by detailing how agile thinking can be holistically deployed into an organization.

    Document Structure

    In this document we first consider the drivers for change. We revisit four themes, based on industry challenges, which mean that the ways of working which have worked in the past need to be reconsidered.

    We then identify the behaviors which characterize an agile approach, and assess how each behavior can assist with the industry challenges.

    Having established the benefits of an agile approach, we conclude by identifying the organizational capabilities (people, process, and technology) which need to be developed to put this into practice.

    Finally, two appendixes provide more detail on the agile behaviors and specific agile capabilities.

    2 While agile in the context of this White Paper may use some of the attributes contained in the Manifesto for Agile Software Development (Beck, Kent, et al., 2001), we are not using t