WO/PBC/26/

E

WO/PBC/26/2

ORIGINAL: ENGLISH

DATE: May 15, 2017

Program and Budget Committee

Twenty-Sixth Session

Geneva, July 10 to 14, 2017

Program Performance Report for 2016

presented by the Director General

1.The Program Performance Report (PPR) for 2016 has been prepared in accordance with WIPOs results-based management framework. The present report is based on the performance criteria established in the 2016/17 Program and Budget, as approved by the Assemblies of the Member States of WIPO in October 2015 (publication No.360E/PB1617). The Report provides an assessment of progress made in 2016 towards achieving the expected results for the biennium 2016/17.

2.The following decision paragraph is proposed.

2.The Program and Budget Committee (PBC), having reviewed the Program Performance Report (PPR) for 2016 (document WO/PBC/26/2), and recognizing its nature as a selfassessment of the Secretariat, recommended that the Assemblies of WIPO acknowledge Programs progress made in2016 towards achieving the expected results.

[Program Performance Report for 2016 follows]

WO/PBC/26/2

page 250

91

PROGRAM PERFORMANCE REPORT FOR 2016

TABLE OF CONTENTS

I.INTRODUCTION3

II.EXECUTIVE SUMMARY - HIGHLIGHTS OF 20164

III.REPORT ON THE IMPLEMENTATION OF COST EFFICIENCY MEASURES IN201620

IV.OVERVIEW OF PROGRESS IN 2016 BY STRATEGIC GOAL24

STRATEGIC GOAL I24

PROGRAM 1PATENT LAW26

PROGRAM 2TRADEMARKS, INDUSTRIAL DESIGNS AND GEOGRAPHICAL INDICATIONS29

PROGRAM 3COPYRIGHT AND RELATED RIGHTS32

PROGRAM 4TRADITIONAL KNOWLEDGE, TRADITIONAL CULTURAL EXPRESSIONS AND GENETIC RESOURCES37

STRATEGIC GOAL II39

PROGRAM 5THE PCT SYSTEM42

Program 5 Annex:Indicators of PCT Operations46

PROGRAM 6THE MADRID SYSTEM56

Program 6 Annex:Indicators of Madrid Operations61

PROGRAM 31THE HAGUE SYSTEM75

Program 31 Annex:Indicators of the Hague System Operations79

PROGRAM 32LISBON SYSTEM86

PROGRAM 7WIPO ARBITRATION AND MEDIATION CENTER89

STRATEGIC GOAL III92

PROGRAM 8DEVELOPMENT AGENDA COORDINATION95

PROGRAM 9AFRICA, ARAB, ASIA AND THE PACIFIC, LATIN AMERICA AND THE CARIBBEAN COUNTRIES, LEAST DEVELOPED COUNTRIES97

PROGRAM 10TRANSITION AND DEVELOPED COUNTRIES106

PROGRAM 11THE WIPO ACADEMY111

PROGRAM 30SMALL AND MEDIUM-SIZED ENTERPRISES (SMES) AND ENTREPRENEURSHIP SUPPORT114

STRATEGIC GOAL IV118

PROGRAM 12INTERNATIONAL CLASSIFICATIONS AND STANDARDS121

PROGRAM 13GLOBAL DATABASES SERVICE124

PROGRAM 14SERVICES FOR ACCESS TO INFORMATION AND KNOWLEDGE127

PROGRAM 15BUSINESS SOLUTIONS FOR IP OFFICES130

STRATEGIC GOAL V132

PROGRAM 16ECONOMICS AND STATISTICS133

STRATEGIC GOAL VI136

PROGRAM 17BUILDING RESPECT FOR IP137

STRATEGIC GOAL VII140

PROGRAM 18IP AND GLOBAL CHALLENGES141

STRATEGIC GOAL VIII145

PROGRAM 19COMMUNICATIONS147

PROGRAM 20EXTERNAL RELATIONS, PARTNERSHIPS AND EXTERNAL OFFICES151

STRATEGIC GOAL IX159

PROGRAM 21EXECUTIVE MANAGEMENT163

PROGRAM 22PROGRAM AND RESOURCE MANAGEMENT167

PROGRAM 23HUMAN RESOURCES MANAGEMENT AND DEVELOPMENT172

PROGRAM 24GENERAL SUPPORT SERVICES176

PROGRAM 25INFORMATION AND COMMUNICATION TECHNOLOGY180

PROGRAM 26INTERNAL OVERSIGHT183

PROGRAM 27CONFERENCE AND LANGUAGE SERVICES186

PROGRAM 28INFORMATION ASSURANCE, SAFETY AND SECURITY189

V.APPENDICES193

APPENDIX I BREAKDOWN OF THE PERFORMANCE ASSESSMENTS BY PROGRAM193

APPENDIX II IMPLEMENTATION OF FUNDS-IN-TRUST 2016195

APPENDIX III CAPITALMASTER PLAN (CMP) PROGRESS REPORT 2016223

PROJECT 1SECURITY ENHANCEMENT: DATA ENCRYPTION AND USER MANAGEMENT (CMP1)224

PROJECT 2ENTERPRISE CONTENT MANAGEMENT (ECM) IMPLEMENTATION (CMP 2)227

PROJECT 3RENOVATION OF THE FACADES AND COOLING/HEATING INSTALLATION IN PCTBUILDING (CMP 3)233

PROJECT 4DEPLOYMENT OF GENEVA LAKE WATER (GLN) COOLING SYSTEM TO AB AND PCT BUILDINGS (CMP 4)237

PROJECT 5ARPAD BOGSCH BUILDING - PHASE 1 OF BASEMENT RENOVATION (RESIZING OF DATA CENTER AND RENOVATION OF THE PRINTSHOP) (CMP 5)240

PROJECT 6ARPAD BOGSCH BUILDING - REPLACEMENT OF CERTAIN WINDOWS (CMP6)243

PROJECT 7SAFETY AND FIRE PROTECTION MEASURES (CMP 7)246

APPENDIX IV ACRONYMS AND ABBREVIATIONS USED IN THE PRESENT DOCUMENT250

I. INTRODUCTION

1. The Program Performance Report (PPR) is the principal accountability tool for reporting on organizational performance to Member States and an integral part of WIPOs Results Based Management (RBM) framework. The Report also serves as an important learning tool ensuring that lessons from past performance are learned and duly incorporated into the future implementation of WIPOs activities. The PPR is a self-assessment by Program Managers based on the results framework approved by MemberStates in the Program and Budget 2016/17. To strengthen the validity of the information in the PPR, the Internal Oversight Division (IOD) carries out a validation of the performance data on a biennial basis. The next validation exercise will be conducted for the PPR 2016/17.

2. A new, simplified format is being introduced for the PPR 2016 to better distinguish between the PPRs for the first year (reporting on progress) and the second year (reporting on achievements) of the biennium. The design, planning and implementation of WIPOs activities continued to be guided by the relevant Development Agenda (DA) Recommendations in 2016. A detailed reporting on the implementation of the DA will be provided in the PPR 2016/17.

3. The PPR 2016 is a mid-biennium report, focusing on the progress made towards achieving the Expected Results (as opposed to the end-biennium report which focuses on the extent to which Expected Results were achieved), measured by the Performance Indicators and with the resources approved in the Program and Budget 2016/17. A performance indicator could be measured by more than one target. Insuch cases, the rating for each target is provided, resulting in multiple ratings. The following assessment criteria have been used for the PPR 2016:

4. Key to Traffic Light System (TLS):

On track is applied when progress towards achievement of the target is 40 per cent or more;

Not on track is applied when progress towards achievement of the target is less than 40 per cent;

N/A 2016 is applied when performance data are not available for 2016 but are expected to be available at the end of the biennium;

Not assessable[footnoteRef:2] is applied when assessment of the performance is not feasible due to target data not having been adequately defined, when a baseline is not available or when the performance data is insufficient to determine the TLS, and; [2: In line with Member States requests, Programs were provided an opportunity to define targets that had not been defined in the Program and Budget 2016/17, i.e. tbd targets, during the baseline update exercise, using the year-end 2015 data as the basis. Targets that were not defined during this process remain undefined, and performance data are consequently rated as not assessable. In order to strengthen reporting in 2016/17, the Baseline and Target Update/Definition exercise was further enhanced to allow Programs to update targets in cases where the target had already been met by the end of 2015, in line with the IOD Validation Report for the PPR for 2014/15.]

Discontinued is applied when a performance indicator is no longer used to measure the performance of the Program.

5. Of a total of 455 performance indicator ratings in the Program and Budget 2016/17, 329, or 72per cent, have been assessed as On track. Performance on a total of 82 indicator ratings, or about 18 percent, were assessed to be Not on track, and 20 indicator ratings, or 4.4 per cent, were assessed to be N/A 2016. Some 18 indicator ratings, or 4 per cent, were Not assessable, and 6indicator ratings, or 1.3 per cent, were Discontinued.

Overall view of progress towards the Expected Results in 2016

II. EXECUTIVE SUMMARY - HIGHLIGHTS OF 2016

1. The PPR 2016 includes Performance Dashboards for each of the nine Strategic Goals (SGs), providing a graphic summary of the progress in 2016 as measured by the Performance Indicators under the Programs contributing to the respective Goals. In assessing performance, the impact of the risks identified in the Program and Budget 2016/17 was duly taken into consideration. The risk reporting for the biennium, including a more in-depth risk analysis and impact on the delivery of the Expected Results, will be provided in the PPR 2016/17.

2. Highlights of achievements in 2016 towards the nine Strategic Goals are summarized below.

Consolidated view of progress towards the Expected Results in 2016 by Strategic Goal

Strategic Goal I: Balanced Evolution of the International Normative Framework for IP

3. Progress continued to be made in 2016 under this Strategic Goal, albeit at a slightly slower pace than anticipated. By the end of 2016, several outstanding issues still remained in the Standing Committees.

A major highlight of 2016 was the entering into force of the Marrakesh Treaty on September 30, 2016, with a total 25 members. The first meeting of the Marrakesh Treaty took place during the 2016 Assemblies. Overall, WIPO copyright treaties gained 22 new memberships in 2016, including 12 additional ratifications to the Marrakesh Treaty (Botswana, Canada, Chile, Democratic Peoples Republic of Korea, Ecuador, Guatemala, Israel