where we are up to with social media | mark jones, fox sports | istrategy sydney 2010

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WHERE WE ARE UP TO WITH SOCIAL MEDIA HOPE YOU ‘LIKE’ ME ...

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Find out where Fox Sports is up to with Social Media. Presented by Mark Jones, Digital Director for Fox Sports during iStrategy Sydney 2010.

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Page 1: Where We Are Up to With Social Media | Mark Jones, Fox Sports | iStrategy Sydney 2010

WHERE WE ARE UP TO

WITH SOCIAL MEDIA

HOPE YOU ‘LIKE’ ME ...

Page 2: Where We Are Up to With Social Media | Mark Jones, Fox Sports | iStrategy Sydney 2010

Intro to Fox Sports

Subscription TV model

- In 2.2M homes

- 4000 hotels/venues &

- 190,000 hotel rooms

- 20 hrs of live sport/day

Web Advertising model

- UBs 100K per day (3)

- Page Duration 1:32 (1)

- Session duration 9m+

- 6 major sports deeply

- Broad news from all sports

5,000 friends...so what?

Page 3: Where We Are Up to With Social Media | Mark Jones, Fox Sports | iStrategy Sydney 2010

Why worry about social media at all?

3 Source: ExactTarget, April 2010. Study looked at 1506 US respondents aged 15 and older.

Page 4: Where We Are Up to With Social Media | Mark Jones, Fox Sports | iStrategy Sydney 2010

Then staying connected

@ Work, Home, Venues, Live Game 4

Page 5: Where We Are Up to With Social Media | Mark Jones, Fox Sports | iStrategy Sydney 2010

Today we offer you our overall brand

... so do 2 others

Page 6: Where We Are Up to With Social Media | Mark Jones, Fox Sports | iStrategy Sydney 2010

But we are seeing fanatics don’t

connect at this level

- Connection to passion is

at the closest point to the

individual

- Cricket, AFL, NRL,

Football, Rugby,

Motorsports

- Fanatics are the 10% of

friends that curate and

share to their 150

Spectator <1K

• 9MSN 92

• Bigpond 587

Fan <20K

• Fox Sports 5,100

• Herald Sun 16,000

Fanatic >100K

• NRL.com.au 233K

• MyNRL 298K

• AFL 252K

Page 7: Where We Are Up to With Social Media | Mark Jones, Fox Sports | iStrategy Sydney 2010

So we have to connect more personally

- Drill in on each sporting

code, programme and

talent

- Allow fans to feel part of

the action

- Shift our tone to speaking

WITH people, not TO

them

Page 8: Where We Are Up to With Social Media | Mark Jones, Fox Sports | iStrategy Sydney 2010

Timely and accurate to fit our brand

8

Page 9: Where We Are Up to With Social Media | Mark Jones, Fox Sports | iStrategy Sydney 2010

How social are we prepared to be?!

Page 10: Where We Are Up to With Social Media | Mark Jones, Fox Sports | iStrategy Sydney 2010

Make social PART of our product

Page 11: Where We Are Up to With Social Media | Mark Jones, Fox Sports | iStrategy Sydney 2010

Not bolted on, contrived or

an after thought

Page 12: Where We Are Up to With Social Media | Mark Jones, Fox Sports | iStrategy Sydney 2010

But we are still in training

before we go for the title

Our approach:

1. FOCUS

2. LISTEN

3. DISTRIBUTE

4. SUPPORT COMMUNITIES

Page 13: Where We Are Up to With Social Media | Mark Jones, Fox Sports | iStrategy Sydney 2010

And why the mad rush, it isn’t a

popularity contest ... ?

Page 14: Where We Are Up to With Social Media | Mark Jones, Fox Sports | iStrategy Sydney 2010

Do friends really tell us the

impact this is all having

- Tracking behaviours that change as we move people to act

- Seek out the right High Street in large online communities

- What can we learn to dynamically adjust what we offer with APIs

Followers or

Retweets?

Likes or Shares that

drive comment?

Page 15: Where We Are Up to With Social Media | Mark Jones, Fox Sports | iStrategy Sydney 2010

A poetic parting thought

from theQuoteWhore

[I replaced ‘she’ with ‘social media’]

If SM’s amazing, SM wont be easy.

If SM’s easy, SM wont be amazing.

If SM’s worth it, you wont give up.

If you give up, you're not worthy.

Twitter: 4 hours ago

Page 16: Where We Are Up to With Social Media | Mark Jones, Fox Sports | iStrategy Sydney 2010

Thank you

Mark Jones

Digital Director, Premier Media Group

E: [email protected]

T: @markdamonjones

Join our Facebook conversation at the real:

Fox Sports Australia