what an agency learnt from building a product
DESCRIPTION
My presentation for Rock Paper Startups conference. Theme: What an agency learnt from building a product (FenixApps)TRANSCRIPT
My occupation: Digital Marketing, Startups and Busines Development
Petar Bogdan
Managing partner Akcija Ltd.
Worked with big clients such as: Walt Disney, Discovery Channel, Kinder, Reanult, T-Mobile, Pepsi...
• Akcija founded in October 2011.
• Akcija, agency specialised for Digital Marketing
• FenixApps, startup product founded in may, 2012.
Clients
Clients
• What is FenixApps?
• FenixApps Freemium model
• Phase of transformation
• Impact of business development on marketing
• The main reason why FenixApps project started
• FenixApps balances between custom made and self-served cheaper
• Games (Memory and Puzzle); differentiation
Why FenixApps?
• Hypotesis 1(90% product + 10% service)
• Hypotesis 2 (100% self-served applications)
Two Hypotesis
Paid, 1.30%
Fremium, 98.70%
• 80% marketing campaigns failed
• Application used by more than 100k Facebook users
• Number of e-mails (questions) for our support growing rapiddly
Freemium didn’t work for us
Freemium isn’t always good choice
• Nothing is FREE
• Customers who are not eager to invest in marketing aren’t our customers
• Take care on conversions (sell licences, don’t collect poke...customers)
• Think about education cost that goes with your product
• Who is you customer? (buyer persona)
• New feature! Neccesary?
• You can’t scale servis (marketing especially)
We have realised...
Phase #1• Project annoucement
• Landing page
• Target: All of interested users
• Launched first web-site
• Fokus on products and benefits
• Comunicating features not “pain”
Phase #2-product focused web site
• 2013, 12 months of learning
• Analytics
• Buyer Persona
Phase #3
•Lack of resources
•SEO analysis
•Unstructured databases
•Undefined business model
•Undefined target audience
•Unstable platform
Phase #1
• Lack of resources
• SEO analysis
• Unstructured databases
• Undefined business model
• Undefined target audience
• Unstable platform
Phase #2
•SEO (4 keywords)
•Structured databases
•Defined business model
•Defined target audience
•Unstable platform
Phase #3
• Identify target audience
• Create buyer personas
• Define goal of your webiste. Think about elements that brings conversions (CTA).
• Think about SEO
• Research your competition
• Marketing automation
Lessons...
www.fenixapps.com
akcija.com.hr
@petarbogdan