welcome to a t f expert group for transport government of karnataka
TRANSCRIPT
Presentation on
Performance Evaluation of RFDFor
Bangalore Metropolitan Transport Corporation 2012-13
By
Anjum Parwez,IAS
Managing Director
15-04-2013
Infrastructure Bus Depots – 39 Bus stations – 50
Man power deployment: 33918
Bus staff ratio: 5.3
Daily (31.03.2013)
•We own 6427 buses
•We operate 6189 bus schedules
• We perform 12.98 lakh service kms
• We make 80825 bus trips
• We earn Rs 4.19 crore
• We carry 48.00 lakh passengers
Section 1: Vision, “Make BMTC sustainable, people centered and choice mode of travel for everyone”MissionTo make services available, accessible and affordableTo focus on providing safety for all stakeholders in travelling To integrate and coordinate with other transport networks and agenciesTo adopt labour and environment friendly practicesTo instill accountability and transparency at all levels of the organizationTo utilize technology to provide convenience to commuters, crew etc To innovate and reform to enhance performanceTo benchmark in order make service level improvements
To improve the quality of the service To provide safe travel mode to the commuters and to improve the environment To improve the governance using IT initiatives and commuter centric activitiesTo improve and upgrade the transport infrastructure
ObjectivesSection -01
Increasing no of schedules and Vehicles.Reducing % cancellation .Increasing Effective kms and vehicle utilizationIncreasing fuel efficiency.Reducing incidents of breakdowns and accidents.Increasing Traffic revenue.Increasing other revenueReducing cost of operation.Improving Employees‘ skill through imparting trainingIncreasing civil infrastructure.
FunctionsSection -01
The Corporation operated 6189 schedules against the target of 6250.The Corporation held the fleet strength of 6427 buses as against the target of 6489.The % cancellation of kms. during the year was 5.3The Corporation operated 4638.23 lakhs kms as against target of 4809.93 lakh kms. The vehicle utilization achieved was 220.6 kms against target of 225.0 The Corporation achieved 3.84 KMPL against the target of 3.89The rate of breakdown during the year 2012-13 was 0.08 for every 10,000 kms. The rate of accidents was 0.08 for every 1,00,000 kms operated. The Corporation realized total revenue of Rs. 164500.48 lakhs against the target of Rs. 178785.00 lakhs
2012-13 End of the year RFD Report Achievements
The Corporation incurred the cost of operation of Rs. 171082.58 lakhs against target of Rs.178601.00 lakhs. During the year the training was imparted to 14372 Employees.During the year 2 Depots were added at Dasanapura & Gunjur 2 new bus stations at Sri Vidyanagar and ISRO Layout were made operationalAll the vehicles are checked for permissible smoke emission every monthAll the depots are installed with water recycling plants.Plantation is taken up in all depots, bus stations and Vaddarahalli Drivers Training Institute under afforestation.
2012-13 End of the year RFD Report Achievements - Contd
2012-13 End of the year RFD Report for BMTC Annexure-1
Mandatory Success Indicators
Objective Actions Success Indicator Unit Weights
Efficient functioning of the RFD System
1.1 Timely submission of draft RFD for approval
1.1.1 On-time submission30-7-2012
Date 30-7-2012
2
1.2 Timely submission of end of the year RFD Results
1.2.1 On-time submission30-07-2012
Date30-07-2012
2
Efficient use of IT in the Department
2.1 Timely updation of website contents 2.1.1 Percentage of Notifications, GOS, Circulars uploaded on the website within one week of issueOnce in fortnight
Percentage 1
Submission of Reports and citizen’s Charter
3.1 Timely submission of Annual Report 3.1.1 On-time submission31-12-2012
Date14-03-2013
1
3.2 Timely submission of MPIC 3.2.1 On-time submission10th of Month
DateAs per Schedule
1
3.3 Implementation of Citizens Charter 3.3.1 Uploading the Citizen’s/Client’s Charter on websiteUploaded on 31-12-2012
Date 1
Ensuring compliance to the Financial accountability framework
4.1 Timely submission of ATNS on audit paras of C & AG
4.1.1 Percentage of ATNS submitted within due date(4 months)On time
Percentage 1
4.2 Timely submission of ATRS on PAC Reports
4.2.1 Percentage of ATRS submitted within due date(6 months)On time
Percentage 1
Administrative Reforms
5.1 Simplification of Procedures 5.1.1 Number of redundant procedures identified(based on credible action plan prepared by the department and endorsed by the ATF committee)Nil
Number 1
5.1.2 Number of redundant procedures simplified(based on credible action plan prepared by the department and endorsed by the ATF committee)Nil
Number 1
5.1.3 Number of redundant procedures notified(based on credible action plan prepared by the department and endorsed by the ATF committee)Nil
Number 1
Evaluation 6.1 Developing and approving ToR, Tools
6.1.1 Developing TOR, Tools and successfully assigning evaluation to research engines
Date 1
One 6.1.2 Number of Evaluation studies completed and reports submitted as per date specified in TOR
Date 1
TOTAL WEIGHTAGE 15
Mandatory Success Indicators (Cont’d)
Total 15
2012-13 End of the year RFD Report for BMTC
Total 77
SECTION-2 KEY OBJECTIVES, SUCCESS INDICATORS AND TARGETS
SL. No Objectives Weight Action Success Indicator Unit
Target Actual % Achmt Evaluation Marks
value for value for over
FY 2012-13 FY 2012-13 Target
1 No of Schedules 5 Improve the Coverage Area Increase No. of Schedules % to Target 6250 6189 99.0 Excellent 5
2 No. of Vehicles5
Improve Frequency in Providing Services
Increase in No. of Vehicles % to Target 6489 6427 99.0 Excellent 5
3 % Cancellation 5 Reducing cancellation % cancellation % 2.0 5.3 - Poor 1
4 Effective Kms. 10 Increasing Effective Kms. Increase in Effective Kms. Lakh kms 4809.03 4638.51 96.5 Excellent 10
5Avg . Vehicle Utilisation
5 Increase in Kms/day/busIncrease in Vehicle
UtilisationKms 225.0 220.6 98.0 Excellent 5
6 K M P L 10 Increasing Fuel Efficency Increase in KMPL % to Target 3.89 3.84 98.7 Excellent 10
7Rate of
Breakdowns5
Improving Vehicle maintenance
Decrease in Rate of Breakdowns
Rate per 10,000 Kms.
0.04 0.08 - Poor 1
8 Rate of Accidents5 Decreasing Accidents
Decrease in Rate of Accidents
Rate per 1,00,000 Kms.
0.09 0.08 - Excellent 5
9 Total Revenue10
Improve Revenue mobilization with Innovation
Increased Total Revenue In Rs. 178785.00 164500.48 92.0 Excellent 10
10 Cost of Operation 10 Measures to control cost Decreased cost of operation In Rs. 178601.00 171082.58 95.8 Excellent 10
11Training to Employees
5Training and Skill
Deveopment of StaffNumber of employee undergo Trainings
No. 15000 14372 95.8 Excellent 5
12Increasing the
Transport Infraustructure
5Construction of new
Depots/Bus Stations/WorkshopIncrease in number of units No. 41+49 39+50 98.9 Excellent 5
13Environment Conservation Programme
5Rainwater harvesting, Smoke Control, Olantation, Power
Conservation
Increase in number of units/tests
No.23 Once ina
month28 Once ina
month- Excellent 5
SECTION-2 KEY OBJECTIVES, SUCCESS INDICATORS AND TARGETS 2012-13
S.No Particulars Action Success Indicator Unit WeightExcellen
tVery Good
Good Fair Poor
1 No. of SchedulesImprove the Coverage Area
Increase No Schedules
% to Target 05 95 90 85 80 75
2 No. of Vehicles
Improve Frequency in Providing Services
Increase in No Vehicles
% to Target 05 95 90 85 80 75
3 % Cancellation Reducing cancellation % cancellation % 05 2.5 3.0 3.5 4.0 >4
4 Effective Kms.Increasing Effective Kms.
Increase in Effective Kms.
% to Target 10 95 90 85 80 75
5Avg . Vehicle Utilisation
Increase in Kms/day/bus
Increase in Vehicle Utilisation
% to Target 05 95 94 93 92 91
6 K M P L
Increasing Fuel Efficency
Increase in KMPL % to Target 10 95 94 93 92 91
7 Rate of BreakdownsImproving Vehicle maintenance
Decrease in Rate of Breakdowns
Rate per 10,000 Kms.
05 0.04 0.05 0.06 0.07 0.08
8 Rate of Accidents Decreasing AccidentsDecrease in Rate of Accidents
Rate per 1,00,000 Kms.
05 0.11 0.12 0.13 0.14 0.15
9 Total RevenueImprove Revenue mobilization with Innovation
Increased Total Revenue
% to PYR 10 10 9 8 7 6
SECTION-2 KEY OBJECTIVES, SUCCESS INDICATORS AND TARGETS-Cont’d
S.No Particulars Action Success Indicator Unit Weight Excellent Very Good Good Fair Poor
10Cost of Operation
Measures to control cost Decreased cost of operation % 102%above Cap (Tgt)
5%above Tgt
7%above Tgt
10%aboveTgt
15% above Tgt
11
Training to Employees
Training and Skill Deveopment of Staff
Number of employee undergo Trainings
No. 5 12000 10000 8000 7000 6000
12Increasing the Transport Infrastructure
Construction of new Depots/Bus Stations /Workshops
Increase in number of units
No. 5 95 90 85 80 75
13Environment Conservation Programme
Rainwater harvesting ,Plantation ,Power Conservation
Increase in numbers of units
No. 5 95 90 85 80 75
SECTION-2- KEY OBJECTIVES, SUCCESS INDICATORS AND ACHIEVEMENTS FOR 2012-13
SL. No
ParticularsWeigh
tAction Success Indicator Unit
Achievements in % 2012-13
RemarksAchievements in weightage
2012-13
Achievements in % 2011-
12
Achievements in
weightage 2011-12
1 No of Schedules 5Improve the Coverage Area
Increase No. of Schedules
% to Target 99.0 Excellent 5 93.4 4
2 No. of Vehicles
5Improve Frequency in Providing Services
Increase in No. of Vehicles
% to Target 99.0Excellent
5 93.3 4
3 % Cancellation5
Reducing cancellation
% cancellation % 5.3 Poor 1 3.2 3
4 Effective Kms.10
Increasing Effective Kms.
Increase in Effective Kms.
% to Target 96.5Excellent
10 94.9 10
5Avg . Vehicle Utilisation
5Increase in Kms/day/bus
Increase in Vehicle Utilisation
% to Target 98.0Excellent
5 97.6 10
6 K M P L10
Increasing Fuel Efficency
Increase in KMPL % to Target 98.7Excellent
10 98.8 10
7Rate of Breakdowns
5Improving Vehicle maintenance
Decrease in Rate of Breakdowns
Rate per 10,000 Kms.
0.08 Poor 1 0.05 4
8Rate of Accidents
5Decreasing Accidents
Decrease in Rate of Accidents
Rate per 1,00,000
Kms.0.08
Excellent5 0.10 5
9 Total Revenue
10Improve Revenue mobilization with Innovation
Increased Total Revenue
% to PYR 10.9Excellent
10 13.1 10
10Cost of Operation
10Measures to control cost
Decreased cost of operation
% 95.8Excellent
10 96.0 10
11Training to Employees
5Training and Skill Deveopment of Staff
Number of employee undergo Trainings
No. 95.8Excellent
5 97.6 5
12Increasing the Transport Infrastructure
5Construction of new Depots/Bus Stations/Workshop
Increase in number of units
% 98.9Excellent
5 98.8 5
13Environment Conservation Programme
5
Rainwater harvesting, Smoke Control, Plantation, Power Conservation
Increase in number of units
% 95Excellent
5 -
Total 80Total 77
SECTION-3 TREND VALUES AND SUCCESS INDICATORS 2012-13
SL.
NoObjectives
Weight
ActionSuccess Indicator
Unit
Target Actual Target Actual Target Projected Projected
value for
value for
value forvalue for
value for value for value for
FY 2011-12
FY 2011-12
FY 2012-13
FY 2012-13
FY 2013-14
FY 2014-15
FY 2015-16
1No of
Schedules05
Improve the Coverage Area
Increase No. of Schedules
% to Target
6370 5949 6250 6189 6700 7100 7500
2No. of
Vehicles
05
Improve Frequency in
Providing Services
Increase in No. of Vehicles
% to Target
6601 6162 6489 6427 6941 7390 7800
3%
Cancellation05
Reducing cancellation
% cancellation % - 3.2 2.0 5.3 2.5 2.5 2.5
4Effective
Kms.10
Increasing Effective Kms.
Increase in Effective Kms.
Lakh kms
4907.69 4655.20 4809.03 4638.51 5305.50 5623.83 5961.26
5Avg . Vehicle Utilisation
05Increase in
Kms/day/bus
Increase in Vehicle
UtilisationKms 240 224.6 225.0 220.6 225.0 228.0 230.0
6 K M P L10
Increasing Fuel Efficency
Increase in KMPL
% to Target
4.02 3.97 3.89 3.84 3.85 3.82 3.80
7Rate of
Breakdowns
05Improving
Vehicle maintenance
Decrease in Rate of
Breakdowns
Rate per 10,000 Kms.
- 0.05 0.04 0.08 0.04 0.04 0.04
8Rate of
Accidents
05Decreasing Accidents
Decrease in Rate of
Accidents
Rate per 1,00,000
Kms.0 0.10 0.11 0.08 0.09 0.09 0.09
SECTION-3 TREND VALUES AND SUCCESS INDICATORS (Cont’d)
SL. No
ObjectivesWeigh
tAction
Success Indicator
Unit
Target Actual Target Actual Target Projected Projected
value for
value for
value forvalue for
value for value for value for
FY 2011-12
FY 2011-12
FY 2012-13
FY 2012-13
FY 2013-14 FY 2014-15 FY 2015-16
9Total
Revenue
10
Improve Revenue
mobilization with Innovation
Increased Total Revenue
In Rs 156499.26 150307.65 178785.00 164500.48 205568.00 230236.16 257864.50
10Cost of
Operation10
Measures to control cost
Decreased cost of operation
In Rs 151732.23 148166.11 178601.00 171082.58 203803.00 228259.36 255650.48
11Training to Employees
5Training and
Skill Deveopment of Staff
Number of employee undergo Training
No.
12000 13852 15000 14372 16000 17000 18000
12
Increasing the
Transport Infrastructu
re
5
Construction of new Depots/Bus
Stations /Workshops
Increase in number of units No. 38+47 37+48 41+49 39+50 43+52 45+54 49+56
13
Environment
Conservation
Programme
5
Rainwater harvesting,
Smoke Control ,Plantati
on ,Power Conservation
Increase in numbers of units/tests
No.
24Once in month
28Once in month
23Once in month
28 Once ina
month28 Once ina
month28 Once ina
month28 Once ina
month
Criteria/Success Indicator Description, Definition & Proposed Measurement Methodology
(1) Improved and quality service The effective Kms. are the service and revenue earning Kms. actually used by the passengers. The increase in effective Kms. is the real service. This is increased by introduction of new schedules, rationalization of existing schedules and adoption passenger friendly measures.
(2) %age of Cancellation The cancellation of effective Kms. is the real indicator of performance. This is measured on percentage basis over targeted/scheduled Kms. More the percentage of cancellation, the performance is bad. The efforts put in this regard will help to provide improvement in the services.
(3) Operational cost control The major cost involved in operation of buses is from Fuel, Staff, Tyres & Spares. All put together constitute more than 80% of the cost of operation. Optimal achievement in fuel performance will reduce the cost of operation. The fuel performance is measured on achievement of kilometers per litre (KMPL).The other items in calculating the Cost Per Km. (CPKM) are on spares and effective crew utilization.
(4) Economic use of productive inputs
The buses constitute major productive in put. They should be used effectively, this use is measured in the form of vehicle utilization per day. One Km. improvement in vehicle utilization will save around 20 buses. The staff constitute other productive input. The controlling of non-scheduled over time will save money for BMTC. The Water & Electricity are other inputs. The saving of them is saving of money.
(5) Transport Infrastructure Development
The buses need regular preventive and operative maintenance to provide quality service. The Depots are the places where workshops are located. Increased number in Depots will help in proper maintenance and reduction in dead Kms. The Bus Stations are the traffic generating points. More number of bus stations is the more number of passenger comfort and quality of service. The Traffic Transit Management Centres are new concept under JnNURM they are actually passenger amenities centres.
Section 4:Description and Definition of Success IndicatorsAnd Proposed Measurement Methodology
Section 4: Cont’dDescription and Definition of Success IndicatorsAnd Proposed Measurement Methodology
Criteria/Success Indicator Description, Definition & Proposed Measurement Methodology
(6) Revenue Mobilization Activities
The revenue is the life and blood of the BMTC, Proper sale of tickets, monthly and daily passes and proper collection revenue is the major function of BMTC. Plugging the leakage of revenue is another function. Encouraging the transparent methods to collect revenue by way of increasing Casual Contract services is an innovative method to increase revenue. There is one more source of revenue other than traffic revenue which is known as the non-traffic revenue. This is the revenue earned out of lending BMTC land and buildings on rental basis and premises for advertisement. This constitute major source of revenue for the Corporation.
(7) IT initiatives Technological advancement is the order of the day. Introduction of Intelligent Transport for Vehicle Tracking ,Revenue collection, with real time information to the passengers at major Bus stations will make significant change in the performance of the BMTC. It will also increase the service delivery to the common public
(8) Environment Conservation The conservation of environment is necessity of the day. Improve the smoke emission standards, Tree plantation, Water recycling & Rain water harvesting , energy conservation, are a few among them.
DepartmentRelevant Success indicator
What do you need? Why do you need it?How much you need?
What happens if you don’t get it?
(1) FinanceRevenue Mobilisation Activities
Timely release of Student Concession reimbursement
To make good the cost of operation
As per the targetThe margin volume decrease
(2) Transport Overall AchievementClearance of the proposals
To improve the services
As per proposalDecrease in quality of service and profitability
(3) RevenueTransport Infrastructure Development
Clearance of land disputes and furnishing of possessions and records
Addition of New Depots &Bus stations
As per proposal
Addition of Depots, Bus stations & Workshops will be delayed.
(4) Urban Development
Technical Guidance and coordination with other stakeholders like Department of Finance ,BBMP,BDA etc
Clearance of proposalsTo improve the services
As per proposalNew Projects will not be implemented
(5) BBMPQuality of service and cost control
Maintenance of Roads and prevention of bottle necks on the road and Construction of Wayside Shelters
To improve the services
As per proposal
Cancellation will be more. Cost will be more. Reduced fuel performance. Reduced customers satisfaction
(6)BDA Transport Infrastructure Development
Early transfer of land Addition of new Depots and Bus stations
As per proposal New Depots and Bus stations will not be added
Section 5:Specific Performance Requirements from other Departments
S.No Outcome/ Impact
Jointly Responsible for influencing this outcome/ impact with the following organization(s)/ departments
Success Indicator 2011- 12 2012-13 2013-14 2014-15 2015-16
1.
Reduced Traffic Congestion – Enhancing Mobility
Urban Development (Go1/K ) a.Policyb.Coordination c.Funding BBMP a.Maintain & Support - Access Infrastructure to Busesb.Space for providing Information for commuters HOME a.Traffic monitoring b.Address unauthorized parkingc.Provide priority to buses through lanes and signals Finance Support & Clear PPP projects KSPCB (Monitoring of Air Quality) Citizens and Civil Society
Reduction in personalized passenger trips
8% 8% 10% 14% 15%
1.
Reduced Environmental Externality – Reduced idling-smoke emissions, traffic calming etc
Improved air quality
Suitable Reduction in CO Emissions
1.
Increased per capita (hence overall ) productivity
Reduction in PT journey time
N/A 15% 20% 25% 30%
Sources for Preparation of Result Frame work Document
Annual Plan submitted to Government of IndiaAnnual Action Plan prepared by BMTCMonthly Management Review Committee Meeting proceedings of Transport Department Government of KarnatakaMonthly Performance Appraisal Reports prepared by BMTCMonthly Review by Managing Director BMTC Compendium of Transport Terms published by Central Institute of Road Transport PuneAnnual Administration Reports published by BMTC