Wall Plate & VoIP Project Overview

Overview of the campus communications solution utilizing Wall Plate and Voice over Internet Protocol (VoIP) Prepared ByComputing and Network ServicesTelecommunications and Network InfrastructureMarch 14, 2008

Road Map for Today

• Intros – Contact list

• What is “the Wall Plate Project”

• Process Flow

• Quick VoIP Overview

• Coming soon to your building…..Schedule

• Ask Questions Anytime

Wall-Plate Project

• Network infrastructure improvements

• Successful deployments

• Funding Model Changes:– Wall-Plate Funding off-top– Port Charges Now Covered– No more leasing

• Incentive Pricing– for IP Phones at Wall-Plate Roll Out

Wall-Plate Project

• Life-cycle replacement of switches on a 5-year schedule. No big up-front investment. Only enterprise class switches deployed within the network.

• Switch maintenance including security updates, IOS updates, and special configurations.

• Upgrades and design changes to the network as needed.• End-to-end monitoring and management of network

performance, with early detection of problems and timely response.

• Seamless troubleshooting of network problems, end-to-end. No finger-pointing.

• Support for the existing cable infrastructure. Note -- does not include new installations.

• Basic wireless services in all major areas of the wall-plate buildings

• Availability of VoIP phone services – must be Wall Plate

Wall-Plate Project: Process

Initial Meeting

Wall-Plate? VoIP?

Document cabling and verify active

port count

Verify phone counts and locations

Sign Wall-Plate Memorandum of Understanding

Yes Yes

Submit Telecom work order

Yes

Provide customer with infrastructure

report

One to four weeks, requires customer interaction and

varies with customer availability

About one week per closet, may require customer

interaction and varies with customer availability

Ideal three to four months before start of project

Initial Customer Contact

Document /Verification

HANDOUT

IP Telephony Solutions for the

University of Florida

Initial DeploymentJuly 2003

SSRB

ProLiant DL380G2

4

5

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

2

3

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

0

1

CM Publisher (DL380-G2)ProLiant DL380G2

4

5

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

2

3

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

0

1

CM Subscriber (DL380-G2)ProLiant DL380G2

4

5

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

2

3

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

0

1

Unity Voicemail (DL380-G2)

PSTN PRI

CTX

ProLiant DL380G2

4

5

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

2

3

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

0

1

CM Subscriber (DL380-G2)

SD

STATUS8 Port Voice T1 & Services Module

2X 4X 5X 6X 7X 8X1X 9X

1% 100%2

UPLINK

UPLINKSENABLED

RESET

CONSOLE10/100

BASE-TX

UTILIZATION

WS-X-4013

1

UPLINK

VoIP Gateway (6608)

CSE

9.1-GBULTRA2 SCSI

10K

9.1-GBULTRA2 SCSI

10K

9.1-GBULTRA2 SCSI

10K

9.1-GBULTRA2 SCSI

10K

3

2

1

0

PROLIANT

LINK

ACT

DL 380

CM Backup (DL380-G1)

SD

STATUS8 Port Voice T1 & Services Module

2X 4X 5X 6X 7X 8X1X 9X

1% 100%2

UPLINK

UPLINKSENABLED

RESET

CONSOLE10/100

BASE-TX

UTILIZATION

WS-X-4013

1

UPLINK

VoIP Gateway (6608)

PRI

UF Gatekeeper (3640)

Cisco 3600 SERIES

UF Conference Gateway(Radvision ViaIP)

CallManager &Unity Voice Mail Redundancy

ProLiant DL380G2

4

5

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

2

3

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

0

1

CM Publisher (DL380-G2)

ProLiant DL380G2

4

5

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

2

3

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

0

1

CM Subscriber (DL380-G2)

(6) PRIs

Conference Gateway (Radvision ViaIP)

SD

STATUS

8 Port Voice T1 & Services Module

2X 4X 5X 6X 7X 8X1X 9X

1% 100%2

UPLINK

UPLINKS ENABLED

RESET

CONSOLE10/100

BASE-TX

UTILIZATION

WS-X-4013

1

UPLINK

VoIP Gateway (6608)

SSRB

PSTN--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Cisco 7200

Series

CISCO YSTEMSS

3

1

4

2

0

1 2 3 4 1 2

3 4

1 2 3 41 2 3 4

1 2 3 4

5 6 7 8

5 6 7 8

1 2 3 4

SDFAST ETHERNET INPUT/OUTPUT CONTROLLER

ENABLE

D

SLOT 0

PCM

CIA

EJECT

FE M

II

AUI

ENABLEFE

FE LIN

K

ENABLE

CPU R

ST

IO PO

WER

OK

Master Gatekeeper (7204VXR)

Exchange/AD (DL580)

hp proliant DL580g2ExtIntUI

D

2 3 41

Unity (DL580)

hp proliant DL580g2ExtIntUI

D

2 3 41

SD

STATUS

8 Port Voice T1 & Services Module

2X 4X 5X 6X 7X 8X1X 9X

1% 100%2

UPLINK

UPLINKS ENABLED

RESET

CONSOLE10/100

BASE-TX

UTILIZATION

WS-X-4013

1

UPLINK

VoIP Gateway (6608)

CTX

ProLiant DL380G2

4

5

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

2

3

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

0

1

Subscriber (DL380-G2)

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Cisco 7200Series

CISCO YSTEMSS3

1

4

2

0

1 2 3 4 1 2

3 4

1 2 3 41 2 3 4

1 2 3 4

5 6 7 8

5 6 7 8

1 2 3 4

SDFAST ETHERNET INPUT/OUTPUT CONTROLLER

ENABL

ED

SLOT 0

PCMCIA

EJEC

T

FE MII

AUI

ENABLEFE

FE LIN

K

ENABLE

CPU RST

IO POW

ER

OK

VoIP Gatekeeper (7204VXR)

Exchange/AD (DL580)

hp proliant DL580g2Ext

IntUID

2 3 41

Unity Backup (DL580)

hp proliant DL580g2Ext

IntUID

2 3 41

FIF

ProLiant DL380G2

4

5

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

2

3

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

0

1

CM Backup (DL380-G2)

MEB

ProLiant DL380G2

4

5

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

2

3

18.2-GBULTRA3 SCSI

15K

18.2-GBULTRA3 SCSI

15K

0

1

Subscriber (DL380-G2)

(6) PRIs

VoIP: New Installations

• Rinker Hall – New• Law School – New• Bridges – ERP Group -- New• HPNP – New (HealthNet)• Orthopedics – New (HealthNet)• Cancer Genetics – New (HealthNet)• Gerson Hall – New• Library West – New• HUB – New• Human Resources – New• Pugh Hall – New • Nano Research Facility – New

VoIP: Centrex Migration

• Microbiology – Migrate

• Stuzin Hall – Migrate• Student Financial Services

– Migrate• Rhines Hall – Migrate• Reitz Union – Migrate• College of Business –

Migrate Remaining• Weimer Hall – Migrate

• University Police Department – Migrate

• Children’s Oncology Group -- Migrate

• Library East – Migrate• Marston Library –

Migrate

VoIP: Wall-Plate Migration

• Fine Arts A, B, C, D• Music Building• Anderson Hall• Griffin-Floyd Hall• Keene-Flint Hall• Weimer Hall• O’Connell Center• Performing Arts• Florida Museum• Career Resource Center• Psychology Building• Grinter Hall – 1st Floor• Physics Building

Cisco IP Phone 7940G

Transaction type worker office cubicle

Medium telephone traffic Two lines: mix directory

numbers or speed dial, call waiting

Display area: pixel display with dynamic feature access using “soft keys,” additional display area for value-added services and applications

24 user-selectable ringers Full-duplex hands-free Built-in headset connection 10/100BaseT, two-port

Cisco Ethernet switch Inline power-compatible

Cisco IP Phone 7960G

• High or busy telephone traffic• Six lines—mix directory numbers or

speed dial, call waiting• Display area: pixel display with

dynamic feature access using “soft keys”

• Additional display area for value-added services and applications

• Info key for “on-line” help with features 24 user-selectable Ringers Full-duplex hands-free speaker Built-in headset connection 10/100BaseT, two-port Cisco Ethernet

switch Inline power-compatible

Cisco IP Phone 7914 Expansion Module

• Fourteen button add-on module for Cisco IP Phone 7960

• Each of the 14 illuminated buttons are programmable as a line appearance (DN).

• Each button not programmed as a DN key may be programmed as a speed dial button

• A maximum of two modules per Cisco IP Phone 7960 may be configured – extending the Cisco IP Phone 7960 to 34 buttons

• Large LCD display for directory numbers and speed dial names

IP-based full-duplex hands-free conference station

Small to medium-sized conference rooms or offices

Standard Features

-Call hold- Call transfer- Call release- Mute- Conference (ad-hoc and meet-me)- Call park- Pick up

Cisco IP Conference Station 7936

VoIP Wireless Phone 7921

• Multi-line appearance (six extensions/speed dials)

• Calling name and number display • Call waiting • Call forward • Call transfer • Three-way calling (conference) • Pre-dialing before sending • Redial • Call hold / resume • Call mute • Call park • Call pick-up / group pick-up • "You Have Voice Mail" message on

display

New Model 7921 -- TESTING

CallManager User Options

VoIP Attendant Console

• An application that allows the attendant to quickly accept and dispatch calls

• Larger / High Volume Users

IP Call Center – 392-HELP

Emerging Applications

• Softphone– a software-based

application that delivers enhanced telephony support through personal computers

– application endows computers with the functionality of IP Phones, providing high-quality voice calls on the road, in the office, or from wherever users may have access to the network

– UF currently testing

Emerging Applications

• Video Telephony– video telephone calls

are just like regular phone calls

– call features like call forward, transfer, conference, and hold are now available with video and are all initiated through the IP phone

– Approx. 18 months

VoIP Summary

• Convergence– Maximizes UF investment in network

• Cost Savings– Lower operating costs

• New Services– Positions UF to take advantage of new applications on an

enterprise wide basis

Schedule• Newins-Ziegler – completed; VoIP deployed• McCarty D – in process; VoIP will be deployed• Frazier-Rogers – in process• IFAS Fisheries & Aquatic Sciences – Millhopper – starting

now• Microbiology – refresh; WP port add – May 2008• Rolfs Hall – September 2008• Aquatic Foods – October 2008• Entomology Nematology – October 2008• Fifield – January 2009• McCarty A / B – Early 2009• Newell -- December 2009

• Complete Schedule:– http://www.cns.ufl.edu/wallplate/WP-Building-Schedule.pdf

QUESTIONS?

Project Info: http://www.cns.ufl.edu/wallplate/

Contact:Todd HesterCNS-Telecom & Network InfrastructureEmail: thester@ufl.eduPhone: 352.392.2341

John MadeyCNS-Telecom & Network InfrastructureEmail: jmadey@ufl.eduPhone: 352.273.1113http://www.cns.ufl.edu/telecom/