the benefits of dyad leadership in health care · the benefits of dyad leadership in health care...
TRANSCRIPT
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The Benefits of Dyad Leadership in Health CareSession 5BTuesday, June 30, 201511:00 - 12:00
Speakers from Essentia Health Fosston: Dr. Chuck Winjum, Family Practice Administrator Kevin Gish
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Hello from Essentia Health Fosston!
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Speaker Backgrounds
• Dr. Chuck Winjum (Perham)– Biology degree, University of California – Irvine– Navy– Medical School @ McGill University – Montreal– Residency @ University of Wisconsin– Crookston, Thief River Falls– Leadership Training through University of St. Thomas– Physician Dyad Partner
• Kevin Gish (Mahnomen)– Business Admin degree, Bemidji State– University of Minnesota MHA (ISP) & SPH for LNHA– United Healthcare, North Memorial, North Country Health Services– Administrative Dyad Partner
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Fosston: History & Operations
• Independent hospital First Care Medical Services (community owned)
– nursing home, APC clinic, ambulance service, home health/hospice, assisted living
• Physician clinic (Dakota, Innovis)
• 2010 -> Essentia Health Fosston, snapshot…– 32,000 clinic visits per year (Fosston, Bagley, Oklee)– 2,000 hospital patient days– 80 births – 3,000 ER visits– 500 surgeries– 800 ambulance runs– 16,000 nursing home resident days
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Session Objectives
• Be able to describe the dyad leadership model.
• Be able to identify a minimum of three benefits of the dyad model.
• Understand that the dyad model does create a an investment of time and money by the organization.
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Dyad?• dy·ad
• ˈdīad/
• something that consists of two elements or parts.
A dyad model in healthcare allows administration and the medical staff to be equally represented in decision-making, and attempts to eliminate “we / they” thinking.
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Dyad Rule #1: Silos are bad.
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Dyad Rule #2(corollary to Rule #1)
Cooperation is good.
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Dyad Rule #3: Conflict can be
expected.
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Dyad Rule #4: Venting is okay. (But
close the door.)
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Dyad Rule #5: Mutual respect is
required (which builds trust).
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Dyad Rule #6: A sense of humor
never hurts.
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Dyad Rule #7: When in doubt,
talk hockey.
Go Beavers!
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Dyad Partnerships in Essentia Health (ACO)
• Throughout the system and organizational chart.– Dr. Vetter, Peter Jacobson
• Alignment of goals (hypertension & teamwork)
• Blending of perspectives, cultures and historical practices.– Name badges, lab coats and lunches.
• Purposeful and deliberate communications.
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“So who’s really in charge?”
Physician Leader Admin Leader<- DYAD ->
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Fosston / Bagley / OkleeExamples
• “The why”…locally and at region & system levels
• The CRNA situation
• Chart completions
• Provider practice review process
• All Staff Forums and Daily Leadership Huddles
• Marketing, participation
– “Just One Thing”
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“If I could tell you just one thing, our bodies are meant to move.Take the grandkids fishing. Take your wife dancing. Shovel just a little bit of snow. Stayactive.”
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3 Benefits of the Dyad Model
• Creates an environment of communication– Eliminates historical barriers
• Builds trust on both sides– Medical staff and operations
• Fosters a culture of cross-learning and “walking in the other’s shoes”– An “or” guy vs. an “and” guy.
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Questions?