Information and Communication Technology BureauThai Customs Department

!

Thailand National Single Window

2

Thailand National Single WindowWhy should have Single Window

Buyer/Importer

Seller/Exporter

Freight Forwarder Freight Forwarder

Terminal at OriginTerminal at Destination

Air Carrier

Ocean Carrier

BankBank

Air ExpressTerminal atDestination

Terminalat Origin

1. Request for Quote

2. Quotation

3. Purchase Order

4. P. O. Confirmation

5. Shipper Order/Instr.+ Invoice

+ Packing List

6. Ship Order/ Instr.

11. Pre-alert / Arrival Notice

7b. Shipping Order Cycle (S/O, BoL)

7a. Ship Instr. Cycle

8. Gate-out/gate-in

10. Bay Plan

13. Payment Order

14. Remittance15. Import documents

16. Proof ofDelivery

9. Bay Plan

Capture gate movement

(gate-out/in)

Capture gate movement

12. Export documents

12. Gate-in/ gate-out

5. Shipper Order / Instr.+ Invoice

7a. Manifest

7a. Manifest 7a. Manifest

2Government

(Import)Government

(Export)

Clearance Documents

Clearance Documents

~ 30-40 parties ~ 40 documents

~ 200 data elements ~ 60-70 % data re-keying

3

Evolution of e-Customs and Thailand National Single Window

IIsolated

Organization

Face-to-FaceServices

UN/EDIFACT and XML

(Less paper)

1998-2006<----1997 2008-2010

ebXML/XMLPKI/DigitalSignature& other

standards

2006-2008

IIIMultiSingle

ElectronicWindows(G2B, G2G,

B2B)

IVNationalSingle

Window

(IntegratedSingle

Window)

V

ASEANSingle

Windows and other

Internationalcross-border

data exchange

ebXML/XMLPKI/DigitalSignature& others

ebXML/XMLPKI/DigitalSignature& Others

2011-2015

IICustoms

EDIServices

(G2B, G2G)

4

Single Window Concept

Recommendation No. 33UN/CEFACT• “A facility that allows party involved in trade and transport to

lodge standardized information and documents with a single entry point to fulfill all import, export, and transit-related regulatory requirements. If information is electronic, then individual data elements should only be submitted once.”

World Customs OrganizationWCO• A Single Window Environment is a cross border, ‘intelligent’,

facility that allows parties involved in trade and transport to lodge standardized information, mainly electronic, with a single entry point to fulfill all import, export and transit related regulatory requirements.

ASEAN Agreement to Establish ASEAN Single Window ASW

• Single submission, single processing and single decision • making for customs release and clearance (summary)

5

Thailand Single Window Conceptual model

6

7

8

9

10

Trading Communities

Thailand National Single Window 2013

Web Self RegistrationWeb e-Form (Trader and Agency)

Single Window EntryCommunity e-Tracking

National Standard Data Set

ASW / International GatewayCommunity Gateway and Partner

ManagementMessage Process Orchestration

& Transformation Business Activity Monitoring

NSW Portal

NSW Primary Site

Web Browser

Web Self RegistrationWeb e-Form (Trader and Agency)

Single Window EntryCommunity e-Tracking

National Standard Data Set

NSW Portal

ASW / International GatewayCommunity Gateway and Partner

ManagementMessage Process Orchestration

& Transformation Business Activity Monitoring

NSW Secondary SiteThailand National Single

Window

VAN / VAS

Secure Networks

Secu

re

Netw

orks

Secu

re

Netw

orks

Government Information Network (GIN) and Private Networks

CertificationAuthorities

BANK

Insurance

Help Desk & Call Center

Global TradeAEC 2015International Single

Window Connectivity

Department

of Medical Sciences

Department of Disease

Control

The Thai Chamber of Commerce

and Board of TradeFood and

DrugAdministrati

on

The Federation

of Thai Industries

Office of The National

Broadcasting and

Telecommunications Commission

Airports of Thailand

Public Company Limited

The Customs

Department

The Board of

Investment

Department of Fisheries

Industrial Estate

Authority

Department

of Foreign Trade

Department of Mineral

Fuels

Department of Civil Aviation

Department

of Mineral Resources

The Fine Arts

Department

Department of Agriculture

The National Bureau of

Agricultural Commodity and Food

Standards

Office of the Rubber Replanting

Aid Fund

Department of Primary Industries and Mines

Marine Departmen

t

Defence Industrial Departme

nt

Office of Atoms

for Peace

The Revenue

Department

Department

of Land Transport

Department of industrial

works

Department of Provincial Administratio

n

Department of

Livestock Developme

nt

Department of Energy Business

Office of the Cane and Sugar

BoardDepartme

nt of Forestry

Department of Internal

Trade

Electrical and

Electronics Institute

Department of National

Parks, Wildlife and Plant

Conservation

Thai Industrial Standards Institute

Port Authority

11

5 6 7Pa

ymen

t Num

ber

12

Thailand National Single WindowNSW Message Statistics

Mes

sage

14

Thai Customs Electronic Systems : TCES

Front Office System (17 systems )

Back Office System (16 systems)

e-Export e-Import e-Payment e-Licensing e-Manifest e-Express e-Tracking Profile system Account

system Drawback

system Reference file

system Registration

system RFID System GIS System Airport

interface system Customs Fee

System ebXML

Gateway system

Investigation and Suppression system

Seized Good System

Lawsuit Information System

Unclaimed Good System

Vehicle Information System

Postal Manifest System

Fuel Information Tracking

Internal Audit System

Laboratory Information System

Customs Valuation System

Component Parts Examination system

Tax Incentive System

Free Zone Information System

Bonded Warehouse Information System

Integrated Tariff System

Single Sign On

Office Automation System (7 systems)

Statistic system

Electronic Office System

Intranet Customs Web

Site Web Mail Data WarehouseHuman Resource and Financial Management System

15

Thai Customs Electronic Systems : TCES

1AranyapradhetMabtaputChantaburiKhlongyaiChacherngsaoBandonKhosamui

Sangkhlaburi Bangpain Maekhlong BanlaemPrachubkhirikhanChumporn Ranong

Phuket Airport Phuket Krabi Kantang SatoolWangprachan Padangbesar Sadao Betong

SicholNakornsithammarat Songkhla Hadyai Airport Pattani Takbai Sungaikolok

ThaleeNongKhaiChiangkhanBungkarnNakornpanomMokdahanKhemaratPiboonmangsahanChongchom

Maesai Chiangdao Maehongsorn Chiangmai Airport Lampoon Maesariang Maesod

ChiangsanChiangkhongToongchang

Hardware Computer- Server 103 Units- PC (Work Station) 4,816 Units- Network- Customs House 93 Units- Other (Bonded, warehouse,

ICD,CY, Free Zone ) 256 Units

16

Thailand NSW: Way Forward (2013 - 2015)

National Regional

To facilitate e-Logistics and multi-modal integration capability at Ports (Air, Sea, Land, Rail)

To review the future business model of Thai NSW (G, PPP, P)

To facilitate and secure free flow of goods, vehicles and passengers

To facilitate GMS Project regarding “single window and single stop inspection / one stop service" according to the Cross-Border Transport Agreement (CBTA)

To facilitate ASEAN Framework Agreement on the Facilitation of Goods in Transit (ASEAN Customs Transit System)

17

Thailand NSW: Way Forward (2013 - 2015) (cont.)

National Regional

To integrate single window application services for B2B transactions (including e-Payment, e-Insurance, e-Manifest and e-Booking)

To enhance capacity building, Training and marketing

To seek resources support (HR on ICT, technologies and budget) from Thai Government

To simplify & Streamline business processes and Reform

To promote ASEAN Framework Agreement on Multimodal Transport (AFAMT)

To enhance ASW Pilot project for ACDD, ATIGA FORM D, and additional documents

To continue the Pilot Project for ECO between Thailand and Taiwan

18

ASEAN Community : 2015

ASEAN Political-Security

Community (APSC)

AEC Blueprint

NSWASW

Thailand National Single Window & ASEAN Single

Windowtowards AEC 2015 and Global

Connectivity

ASEAN Socio-Cultural

Community (ASCC)

ASEAN Economic

Community (AEC)

19

ASEAN Connectivity

20

Total 6,693 km.

21

ASEAN Single Window (ASW) Model

G2G : G2B : B2G : B2B

9NationalSingle

Windows

Dream to See This Scenario Come True (AEC 2015)

ASEAN Customs Transit System (ACTS) Conceptual Model

Country of Departure

NSW

e-Customs

ACTS Regional Application

Country of Transit

Country of Destination

ASW

Gat

eway

(NSW

Per

imet

er N

etw

ork)

ACTS/ASW Network

Challenge

The difference of ICT Infrastructure readiness

The difference of data standardization

The difference of data usage requirement

The difference of resources availability

Insufficient laws and regulations for electronic transaction

Key Success Factors

1The enthusiasm and

determination of relevant

administrative levels

2Simplifying and

streamlining business

processes

3Revising

relevant laws and regulations

4The strong lead agency and

supporting team

5Harmonization of

trading data / international

standard

6Partnership

between public and private

sectors

25

Thank you

www.customs.go.thwww.thainsw.net