tce lab crdc half page handout summer 2012
DESCRIPTION
TRANSCRIPT
www.tcelab.comwww.businessoverbroadway.com
www.stephdokin.comBoston, Seattle and Calgary
+1.855.604.5678
3 Verbatim Analysis and Key comments organized into a word cloud
2 Potential impact of loyalty on Revenue Growth
1 RAPid Customer Loyalty Score
CRDc (Customer Relationship Diagnostic) is a bi/annual customer loyalty research survey that diagnoses 5 key performance indicators. Used by Voice-of-Customer (VOC) professionals in Fortune 5000 �rms to integrate into C-Suite dashboards.
6.1
Estimated ROI of expenditure = 47%Net Revenue Growth = $214,000.00
54%percentile
4 Key Driver Chart
5 Competitor Benchmarking: (C-PeRk)
StephdokinSTRATEGIC EXECUTIVE CONSULTING
One of six business intelligence solutions from TCELab helping companies measure, improve and valuate the health of the customer relationship leading to exponential revenue growth.
www.tcelab.comwww.businessoverbroadway.com
www.stephdokin.comBoston, Seattle and Calgary
+1.855.604.5678
One of six business intelligence solutions from TCELab helping companies measure, improve and valuate the health of the customer relationship leading to exponential revenue growth.
3 Verbatim Analysis & Key comments organized into a word cloud
2 Potential impact of loyalty on Revenue Growth
1 RAPid Customer Loyalty Score
CRDi (Customer Relationship Diagnostic) is a one time customer loyalty research survey that diagnoses 5 key performance indicators. Used by Investors as part of their customer due diligence in their investing and acquisition decisions (and for their portfolio).
6.1
Estimated ROI of expenditure = 47%Net Revenue Growth = $214,000.00
54%percentile
4 Key Driver Chart
5 Competitor Benchmarking: (C-PeRk)
StephdokinSTRATEGIC EXECUTIVE CONSULTING