synopsis on organization culture

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    SYNOPSIS

    On

    “ORGANIZATION CULTURE AND ITS RELATIONSHIP

    WITH EMPLOYEE MOTIVATION AND OVERALL

    PERFORMANCE”

    Submitted to the Uttaranchal Un!"r#t$ in partial fulfillment of the

    requirements for the award of the Degree of 

    MASTER OF %USINESS ADMINISTRATION

    Submitted by

    UDIT PANDEY

    &Enr'll("nt N')* +++++++++++++++++++++++++++++++++++++++,

    Under the guidance of 

    G-." na(" /th D"#0nat'n &Fac-lt$ G-.",

    &%atch* 1234+1235,

    FACULTY OF MANAGEMENT AND %USINESS STUDIES

    UTTARANCHAL UNIVERSITY6 DEHRADUN

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    INTRODUCTION OF THE TOPIC

    Motivation is an important factor which encourages persons gives their best performance

    and help in reaching enterprise goals. A strong positive motivation well enables the

    increased output of employees but a negative motivation will reduce their performance.

    In order to make any managerial decision really meaningful. It is necessary to convert it

    in to an effective action which the manager accomplishes by motivating his subordinates.

    !o motivate means to produce goals oriented behaviour since increase in productivity is

    the ultimate goal of every industrial organi"ation motivation of employees at all levels isthe most critical and baffling function of the management. Almost every human problem

    the manager faces throughout the firm has motivational elements.

    M't!at'n* A# a c'nc"7t

    !he term motivation has been derived from #atin word$Movers which mean to move. In

    our languages of management it implies something that energies an individuals or a groupof individuals to work.

    %.&.S'(!! )Motivation means a process of stimulating people to action to accomplish

    desired goals.*

    +,--' says )Motivation is a general inspirational process which gets the members of 

    the team to pull their weight effectively to give their loyalty to the group to carryout

     properly the tasks that they accepted and generally to play an effective part in the /ob that

    the group has undertaken.*

    Nat-r" '8 M't!at'n

    Motivation is a psychological concept that generates with in an individual. It is an inner 

    felling which energies a person to work more.

    !he emotions or desires of a person prompt him for doing a particular work.

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    Man has innumerable wants to satisfy 0 there are unsatisfied needs of a person which

    disturb his equilibrium. All the wants can not be satisfied at one time where one is

    satisfied other may emerge. Satisfaction of wants is an unending process. ence

    motivation is also unending process.

    A person moves to fulfill his unsatisfied needs by containing his energies.

    !here are dormant energies in a person which are activated by canali"ing them into

    actions.

    A man works to achieve some individual goals. After the goal is achieved he is no

    longer interested in work. &oal means satisfaction of needs. !herefore it is very

    essential for the management to know the goals or motives or needs of each

    individual so that they may be pushed to work by directing them towards

    achievement of their goals.

    (rgani"ational 'ulture

    (rgani"ational culture or corporate culture comprises the attitudes e1periences

     beliefs and values of an organi"ation. It has been defined as 2the specific collection of 

    values and norms that are shared by people and groups in an organi"ation and that

    control the way they interact with each other and with stakeholders  outside the

    organi"ation. It refers to a system of shared meaning held by members that

    distinguishes the organi"ation from other organi"ations. (rgani"ational values are

     beliefs and ideas about what kinds of goals members of an organi"ation should pursue

    and ideas about the appropriate kinds or standards of behavior organi"ational

    members should use to achieve these goals. 3rom organi"ational values develop

    organi"ational norms guidelines or e1pectations that prescribe appropriate kinds of 

     behavior by employees in particular situations and control the behavior of 

    organi"ational members towards one another2.

    It is basically used to refer to a system of  shared meaning. In every organi"ation

    there are systems or patterns of values symbols rituals myths and practices that have

    evolved over time. !hese shared values determine as to how the managers see and

    how they respond to their world. %hen confronted with a problem the organi"ation4s

    http://en.wikipedia.org/wiki/Attitude_(psychology)http://en.wikipedia.org/wiki/Value_(personal_and_cultural)http://en.wikipedia.org/wiki/Organizationhttp://en.wikipedia.org/wiki/Stakeholderhttp://en.wikipedia.org/wiki/Value_(personal_and_cultural)http://en.wikipedia.org/wiki/Organizationhttp://en.wikipedia.org/wiki/Stakeholderhttp://en.wikipedia.org/wiki/Attitude_(psychology)

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    culture restricts what the manager can do by suggesting the correct way$)the way we

    do things here*$ to conceptuali"e define analy"e and solve the problem. 3or 

    e1ample the president of oneywell Information Systems recogni"ed the

    constraining role that culture was playing in his efforts to get his managers to be less

    authoritarian. e noted that organi"ation4s culture would have to become more

    democratic if it was going to succeed in the marketplace.

    Senior management may try to determine a corporate culture. !hey may wish to

    impose corporate values and standards of behavior that specifically reflect the

    ob/ectives of the organi"ation. In addition there will also be an e1tant internal culture

    within the workforce. %ork$groups within the organi"ation have their own behavioral

    quirks and interactions which to an e1tent affect the whole system. !ask culture can

     be imported. 3or e1ample computer technicians will have e1pertise language and

     behaviors gained independently of the organi"ation but their presence can influence

    the culture of the organi"ation as a whole.

    !hough we currently have no definite method for measuring an organi"ation4s

    culture preliminary research suggests that culture can be analy"ed by assessing how

    an organi"ation rates on ten characteristics. !hey have been identified as follows5

      3) In.!.-al Intat!"

      !he degree to of responsibility freedom and independence that individuals have.

      1) Inn'!at'n 9 R#: Ta:n0

      !he degree to which employees are encouraged to be aggressive innovative and risk 

    seeking.

     

    ;) Dr"ct'n

      !he degree to which the organi"ation creates clear ob/ectives and performance

    e1pectations.

      4) Int"0rat'n

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      !he degree to which units within the organi"ation are encouraged to operate in a

    coordinated manner.

     

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    the organi"ation to the ratio of a comparison other. If they feel their treatment has been

    inequitable they take steps to reduce the inequity. -1pectancy theory is based on the assumption

    that people are motivated to work toward a goal if they want it and think they have a reasonable

    chance of achieving it.

    Archna T$a0 &1221,  sys that motivation is the e1tent to which persistent effort is

    directed toward a goal. Intrinsic motivation stems from the direct relation ship between the

    worker and the task and is usually self$applied. -1trinsic motivation stems from the environment

    surrounding the task and is applied by others.

    Fr". L-than# &3??=, e1plains Motivation is probably more closely associated with

    micro prospective of organi"ation behavior than in any other topic. A comprehensive

    understanding of motivation includes the need$drive 8 incentive sequence or cycle. !he basic

     process involves needs which set drives in motion to accomplish incentives. !he drives or 

    motives may be classified into primary general and secondary categories. !he primary motives

    are unlearned and psychologically based. !he general motives are also learned but are not

     psychologically based. Secondary motives are learned and are most relevant to the study of 

    organi"ation behavior.

    @"ral. Gr""n"r0 R'"rt A) %ar'n &1221, Defines motivation is concerned with the set

    of processes that arouse direct and maintain behavior toward a goal. It is not equitant to /ob performance but it is not of several determinants in /ob performance. !oday4s work ethic

    motivates people to seek interesting and challenging /obs instead of simply money.

    St"7h"n P) R'n# &1223, e1plains Motivation is a general inspirational process which

    gets the members of the team to pull their weight effectively to give their loyalty to the group to

    carryout properly the tasks that they accepted and generally to play an effective part in the /ob tat

    group has undertaken. Motivation means a process of stimulating people to action to accomplish

    desired goals.

    Pa-l M"r#"$ &3??=, defines motivation as the driving force within the individual that

     peoples him or her towards a behavior or action. Motivation is a psychological concept that

    generates with in an individual. It is an inner feeling which energies a person to work more.

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    Management tries to utili"e all the sources of production in a best possible manner. !his can be

    achieved only when employees cooperate in this task. -fforts should be made to motivate

    employees for contributing their ma1imum.

    O%@ECTIVE OF THE STUDY

    3) !o study the important factors which are needed to motivate the employees in an

    organi"ation

    1) !o study the effect of monetary and non$monetary benefits provided by the organi"ation

    on the employee4s performance.

    ;) !o learn the employee4s satisfaction on the relationship e1ists in the organi"ation.

    4) !o provide the practical suggestion for the improvement of organi"ation4s performance.

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    RESEARCH METHODOLOGY

    RESEARCH DESIGN*+

      -1ploratory in nature. I have to study the responses of the employees on the

    various /obs related factors and based on the reports I have to e1plore the factors that

    motivate the employees.

    SCOPE OF THE STUDY*+

      !his study is going to help the org. in identifying the causes of satisfaction and

    dis 8satisfaction among the employees which can be reinforce and rectified accordingly

    to incure the motivation level of employees this will also help the org. in improving the

    contents of the )complete package* it is offering to the employees in terms of promotion /ob content learning opportunity etc.

    UNIVERSE* + Staff employees 0 %orkers

    SAMPLE SIZE* + 9:; of the universe

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    SOURCE OF DATA COLLECTION*+

    a, PRIMARY SOURCES* +  Direct interview questionnaire$structured 0 multiple

    choice

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    Cha7t"rBat'n Plan

    Cha7t"r 3 $Introduction

    Cha7t"r 1 $ ,eview of #iterature

    Cha7t"r ; $ ,esearch Methodology

    Cha7t"r 4 $ Data analysis and interpretation

    Cha7t"r < $ 'onclusion and Suggestion

    Cha7t"r 5 $ +ibliography and reference

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