Organization CultureImportance & effect on organization

Arshad Khan

تنظيمي پراهميت اور اثرات تنظيم کلچر

Organization - Definition

Group of people working together to achieve a common goal

Culture - Definition

Prevailing pattern of

values, attitude, beliefs, activities, norms, interactions & sentiments

مروجه طريقه كاراقدار•رويه, نقطه نظر•عقائد•ںمياگرسر •ضابطه , قائده•باهمي تعامل•احساسات•

(Vision, Mission, Policy)vs (Culture)

Vision Mission

Strategy

written

Culture

Undeclared

Organizational CultureShaped by five components:

◦Ideology◦Founder’s values◦Social environment◦National culture◦Senior leaders’ visions

Efficiency vs. Effectiveness

Efficiency = doing things in a right way

Effectiveness = doing right

things

کارگر و موثر

Efficiency vs Effectiveness

Effectiveness

Results

Efficiency

Means

Organization

culture

Shared Vision Organizat

ional and individual

goal alignment

Authority & responsibilit

y relation

Idealism and

realism

Decision making process

Creativity &

Learning process support

Problem solving

approach

Reaction to change

Freedom of speech

& Etiquette

s of differing

Team work and

cohesiveness

(Synergy)

Leadership role

CO

NSTIT

UEN

TS

Shared VisionClear understanding of goalAll should work towards common

goalPrimary importanceShould reflect in policy, strategy,

programs Combined effortTo be conveyed till grass root

level

مشترکہ نصب العین

Organization & Individual Goal Alignment

Cream cadre will have personal goal

Top management should do career planning

Agree and align personal goals to meet organizational goals

NO permanent sacrifice of individuals

Performance measurement at regular intervals

Authority, Responsibility & Accountability

Each role should haveDefined job descriptionDefined boundariesReporting levelDeliverablesTime frameBudget

مه داري و ذاختيارات, جوابدهي

Idealism Vs Realism

Practical approach

Understanding of current

situation

Transition cycle

Different phases of organization

مثاليت و حقيقيت

Problem Solving Approach

Avoiding

Accommodating

Compromising

Competing

Collaborating

Fish Bone Analysis

Decision Making Process

Tell (Dictatori

al)

Sell (Marketin

g)

Inputs Majority

Consensus

Alignment

Creativity & Learning Process

Are new ideas Welcome ??

Are NEW ideas implemented??

Did top leadership encourages creativity

Idea generation pools

Ideas flows – 2 way communication

Seniors transfer their experiences

Reaction to CHANGE

Acceptance of change

Plan the change

Communicate

Implement

Feedback

Correct

Types of people with respect to CHANGE

PeopleFrog of Well

Traditionalist

Opportunist

Intelligentsia

Leaders

ReactionDeny

Oppose

Embrace

Plan & adjustLead & Dictate

ResultNot effected

Losers

Most benefitted

Top cream

LEGENDS

Motivation

People get demotivated due to Routine work Lack of appreciation discouragement Lack of accomplishment Stress nature of job Politics Lack of authority Un clear goals

Motivation

Motivate people by providing Job Rotation Job Enrichment Encouragement Appreciation Incentive Promotion Challenging task

Role of Leadership

Leading from the

front

Behind the scene

Accepting the blame

Sharing the

success

NO scape goat

Freedom of speech & Etiquettes of differingAllowing people to have their sayEncouraging healthy differences

Avoid groupism

Provide proper forums to discussDeveloping grievances system

Team work

Complimentary Skills

Team spirit among members

Directions

Cross functional teams

Cooperation

Selflessness

Synergy

Mutual Trust & Respect

Leaders trust

followers

Followers trust

leaders

Information sharing

Two way feedback

Concentration of power & Delegation

Decentralization of power

Localized decision making

Encouraging delegation of routine work

Succession planning

قوت كا ارتكاز و تفويض

Introspection

Review

Performance

measurement

Feedbacks Corrective action

احتساب

Questions ?