organization culture and strategy
DESCRIPTION
This is the slidedeck of the presentation delivered at IMI on Feb 18, 2010TRANSCRIPT
OrganizationCulture
In the presentation that follows, some of the views are controversial and unconventional.
Viewer discretion is advised.
Who am I?
Research&Consulting
Change
A son!!
William Wordsworth
Child is the father of Man
400
More Questions
Open fields
rules of engagement
Speak your
Mind
Everyone participates
Share
Agree or…
WelcomeAlways
From the
Sound o
f Music
beginningStart at the very
What is Culture?
def
ines
shared attitudes, values, goals, and practices
group, institution or organization
Nature of Culture
1
2
No Private CulturesCollective
What then is Organizational
Culture?
Collective Cognition
Organizational Structure
Organizational Processes
4
Decision Making Style
Resistance to Change
Dominant Values
QSCV
Culture Clash
What is Information?
Information &Insight
Source of Competitive Advantage
AGE Exploration Industrial Network
Nature of Business Trading Manufacturing Processing
Nature of Assets Low Value-Added Tangibles
High Value-Added Tangibles
High Value-Added Intangibles
Importance of Transportation High Medium Low
Value Creation Control of Physical Assets
Physical and Financial Assets
Global resource arbitrage and KM
Organizations TradingIntegrated (Horizontal and Vertical)
Global Networks
Source of Competitive Advantage
Trading Economies of Scale
Specialization and virtual integration
Adapted from Global Competitive Advantage in a Networked World by Mohan Sawhney
Chaotic
Aware
Enabled
Managed
Centric
Organ
izatio
n
Cultu
re
Enables and Rewards
Continual ApplicationDistribution
Creation
Org Structure=Business
Model
VALUEPROPOSITION
COSTSTRUCTURE
CUSTOMERRELATIONSHIPS
CUSTOMERSEGMENTS
ACTIVITYCONFIGURATION
CORECAPABILITIES
PARTNERNETWORK
REVENUESTREAMS
INFRASTRUCTURE CUSTOMEROFFER
FINANCE
DISTRIBUTIONCHANNELS
Adapted from Arvetica’s Business Model Template
VALUEPROPOSITION
CUSTOMERSEGMENTS
value proposition 1value proposition 2
…
target customer 1target customer 2
…
CUSTOMEROFFER
What do you offer, to which segments?
VALUEPROPOSITION
COMMUNICATION & DISTRIBUTION
CHANNELS
value proposition 1value proposition 2
…
channel 1channel 2
…
OFFER
How do you reach your customers?
CUSTOMERSEGMENTS
target customer 1target customer 2
…
CUSTOMER
VALUEPROPOSITION
CUSTOMER RELATIONSHIP
value proposition 1value proposition 2
…
mechanism 1mechanism 2
…
OFFER
CUSTOMERSEGMENTS
target customer 1target customer 2
…
CUSTOMER
How do you build relationships?
VALUEPROPOSITION REVENUE STREAMS
value proposition 1value proposition 2
…
revenue stream 1revenue stream 2
…
OFFER
CUSTOMERSEGMENTS
target customer 1target customer 2
…
FINANCE
How do you earn your money?
Early Adoption
Constructors
Mid Life“Boom” Operators
Maturity“Commoditization”
Customers
The New Rules
But before that...
Good Strategy
Customer Needs
Competitive Position
Levels of Uncertainty
Resources & Capabilities
Constraints(Internal & External)
THE ARENA
Not product markets butFuture possibilities
THE PLAYERS
Not firms butNetworks
THE PLAN
Not process butBusiness Models
THE WINNER
Not market share butMarket Influence
http://www.linkedin.com/in/mohitchhabra
http://www.slideshare.net/mohitchhabra
http://twitter.com/mohit_chhabra