sprout annotated reports all

7/24/2019 Sprout Annotated Reports All

1/29

GET STARTED WITH

REPORTING

& ANALYTICS


2/29

REPORTS OVERVIEW

Group Report

Engagement Report

Team Report

Facebook Report

Twitter Report

Twitter Trends Report

Twitter Comparison Report

Google Analytics Report

Instagram Profiles Report

Sent Messages Report


3/29

GROUP

REPORT

GETTING STARTED WITH THE

Use this at-a-glance report to gain insight

on the overall health of your profiles.


4/29

All Profiles Customize Report

GROUP STATSGeneral stats across your Sprout Coffee Co. group.

TWITTER STATSStats for 4 Twitter accounts in the Sprout Coffee Co. group.

DAILY ENGAGEME NT

RETWEETS 1,146

FOLLOWER DEMOGRAPHICS TWITTER STATS

Incoming Messages

Sent Messages

New Twitter Followers

New Facebook Fans

2,828

1,233

1,260

461

3.9KINTERACTIONS

BY 2.5KUNIQUE USERS

17.5MIMPRESSIONS

1,260New followers in this time period

1,918Mentions

38%FEMALE FOLLOWERS

62%MALE FOLLOWERS

4554

5564

65+

3544

2534

1820

2124 1,733Link Clicks

1,153Retweets

596Plain Text

153Links to Pages

111Photo Links

250

150

50

FEB 24 MAR 10 MAR 25MAR 17MAR 03

MENTIONS 1,865

FACEBOOK STATSStats for 3 Facebook Pages in the Sprout Coffee Co. group.

MY FACEBOOK PAGES

45,897total Likes and 284people talking about this

UNLIKED YOUR PAGE 95

30

10


NEW FANS 45 8

A bigpicturelookofoverall interactions,impressions andmessagestatsforyourconnectedprofiles.

View allprofilesinyouraccountorcustomizeyourreportto meetyourcompanysneeds.

StatsbynetworkgiveyouinsightintotrendsamongyourTwitterandFacebookaudiences.

UseMentions andRetweetstoanalyzetheperformance ofyourTwittercontent.


5/29

UseFacebookperformancedatato scheduleandtarget messages formaximumreach.

38%FEMALE FANS

62%MALE FANS

4554

5564

65+

3544

2534

1820

2124

Chicago

Vancouver

London

Toronto

Montreal

PAGE IMPRESSIONS

IMPRESSIONS BREAKDOWN

I MPRE SSI ON S BY AG E & GE ND ER I MPRESSI ON S BY LOC ATI ON

IMPRESSIONS BY DAY

30

10


IMPRESSIONS 279,421by 194,935 USERS

Mention 48.6k

Page Post 18.8k

Fan 7.2k

User Post 33

Check-in 0

Question 0

Coupon 0

Other 0

Organic 2.5m

Viral 74.7k

Paid 59.0k

TH U

FR I

SAT

WE D

TU E

SU N

MO N

623k 162k 122k

sproutsocial.com


6/29

ENGAGEMENT

REPORT


Dig into how well your company is

engaging with Fans and Followers.


7/29

50

40

30

20

10

50

40

30

20

10

TIME DISTRIBUTION

750

min

250

min

0

min

500

min

62%RESPONSE RATE

67MINAVG RES PONSE

TIME

UNDER 24 HOURS 100%

UNDER 12 HOURS 98%

UNDER 6 HOURS 92%

UNDER 3 HOURS 86%

UNDER 1 HOURS 85%

UNDER 30 MINS 67%

All Profiles Customize Report

RESPONS

E

TIME

slower

faster

20th 50th 75th 90th

RESPONSE RATE more responsesfewer responses

78thPERCENTILE

you rank in the

for Response Rate

All Accounts

INBOUND VS. REPLIES

INBOUND VS. REPLIES

DAILY RESPONSE TIME




1,246REPLIES SENT

1,440ESTIMATED

INBOUND

Seehowyourbrands

engagementcompares

toyourpeergroup.

Measureand

understandyoursocialmediaresponsivenesssoyoucantrackimprovement.

Viewallprofilesinyouraccountorcustomizeyourreporttomeetyourcompanysneeds.

Thehigherthe

percentile, thebetteryoustackupagainstsimilarprofiles!

Divedeeperintoyourrecentresponserateandtimestouncovergapsincoverage...

Weuseaproprietaryalgorithmtodeterminewhichmessagesneedaresponsetomeasurehowwellyoureengaging.Indicatorsincludewho,what,when,where,why,questionmarksandmore.

...orimprovedcustomerservice.

Quicklyidentifypeaks(orvalleys)ininboundmessages.


8/29

Pinpointthetimesofdaythatyouneedtostepupyourresponsiveness...

...soyoucanallocateresourcesandmanageworkflowaccordingly.

Comparethemessagesyou shouldhaverespondedtoagainstthoseyouactuallydid.

BY DAY OF WEEK

BY THE HOUR

RESPONSE RATE

MON TUE WED THU FRI SAT SUN

70% 73%

43% 45%

51 min25 min

81 min59 min

86 min229 min 244 min

RESPONSE TIME

64%61%

84%

FROM 8 am TO 5 pmRESPONSE RATE IS 66%

12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11

FROM 8 am TO 5 pmRESPONSE RATE IS 43 min

12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11

sproutsocial.com


9/29

TEAM

REPORT


Gather insights about your teams

performance on social media.


10/29

PUBLISHING

DARRYL V. 56.00 Daily Average 1,195 REPLIES / 1,680 TOTAL POSTS

KEENAN S. 37.00 Daily Average

678 / 701

KRISTIN J. 29.00 Daily Average

567 / 680

TALIA G. 18.00 Daily Average

320/ 531

MIRZA M. 9.04 Daily Average

302/ 340

TASKS

TIFFANY B. 3.10 Daily Average

125/ 287

NONSPROUT

332?

TASKOWNER ASSIGNED COMPLETED FIRSTTOUCH ACTIVETASKTIME TASKRESOLUTION COMPLETIONRATIO

78

34

28

12

11

7

67

34

20

11

11

4

2 hrs

5 mins

7 hrs

12 hrs

8 min

6 hrs

3 hrs

6 hrs

24 hrs

30 min

16 hrs

6 hrs

3 hrs

5 hrs

24 hrs

20 min

17 hrs

6 hrs

86%

100%

71%

92%

100%

57%

Messages sent through services other than Sprout cannot be attributed to a specific team member.

Getinsight into adoption andapplicationusageamongyourteam.

ComparerepliestoFansand Followers...

...toall posts published

bythat user.

Seewhichteammembersaremanagingandcompletingtasksand how long it takes.

Seewhichteammembersaremostactivelypushingcontentouttoyournetworks!

Pinpointyourtopperformerswith taskactivity data.

sproutsocial.com


11/29

FACEBOOK

REPORT


Analyze your Facebook page data at a

granular level for deeper insights.


12/29

MY FACEBOOK PAGES

45,897total Likes and 284people talking about this

UNLIKED YOUR PAGE 213

30

10


NEW FANS 1,025

BY 1,745 USERS

38%FEMALE FANS

62%MALE FANS

4554

5564

65+

3544

2534

1820

2124

Chicago

Vancouver

London

Toronto

Montreal

PAGE IMPRESSIONS

IMPRESSIONS BREAKDOWN

I MPRE SSI ON S BY AG E & GE ND ER I MPRESSI ON S BY LOC ATI ON

IMPRESSIONS BY DAY

30

10


IMPRESSIONS 558,806 by 440,398USERS

SHARED STORIES

100

50


STORIES CREATED 1,834

Mention 16.6k

Page Post 4.1k

Fan 924k

User Post 33

Check-in 0

Question 0

Coupon 0

Other 0

Organic 2.5m

Viral 74.7k

Paid 59.0k

TH U

FR I

SAT

WE D

TU E

SU N

MO N

623k 162k 122kUseimpressions tobetterunderstandwhomayseeyourcontent...

...and use sharingdatatounderstandwho isactuallyinteractingwithyourcontent.

Track potentialviewsbyanyFacebook user,including viewsfromFansornon-Fansinteractingwithyourcontent.


13/29

38%FEMALE FANS

62%MALE FANS

4554

5564

65+

3544

2534

1820

2124

Chicago

Vancouver

London

Toronto

Montreal

SHARE TYPE

SHARING BY AGE & GENDER SHARING BY LOCATION

SHARING BY DAY

Fan 1,052

Other 656

Page Post 106

User Post 57

Mention 0

Checkin 0

Question 0

Coupon 0

Link 12k

Photo 5k

Status 987

TH U

FR I

SAT

WE D

TU E

SU N

MO N

623k 162k 122k

BY STORY TYPE

CONTENT BREAKDOWN

Reach

People Talking About This

Engagement

AVG. PER POST

379

46

12%

TOTAL

144k

2k

14%

Message Sent Reach Engaged Talking Likes Comments Shares Engagment-

1.1k 132 28 27 12 12 26.00%

Sprout Queue just got a major

make-over! Account owners...

Feb 26, 2015 at 10:01 am

1.2k 154 30 25 04 12 24.35%

The main highlight of Sprout

Halloween? The costumes!

Feb 29, 2015 at 11:01 am

171 12 16 14 18 05 23.00%

Today is #FormalFriday! Join us

in supporting our friends...

March 7, 2015 at 6:53 pm

753 81 27 24 5 4 19.77%

Digital and social media afford

businesses of all sizes a...

March 20, 2015 at 11:10 am

983 145 103 17 16 8 18.67%

During the past year, some

surprising trends emerged in t...

March 3, 2015 at 8:30 am

562 42 13 11 1 1 14.00%

Customers love feelin' the love.

And small gestures of ap...

Feb 24, 2015 at 8:45 am

470 28 4 4 -- 1 10.00%

Need to add another team

member to help manage your...

March 16, 2015 at 2:46 pm

Filterthedata toviewthemetricsthataremostimportanttoyourbusiness.

See the numberofuniqueFansthatsawyourpost.Reachismoreaccurate than

impressions,whicharepotential views.

Seethecontentyouraudience likesbest!Usemessageperformancestatstomake informeddecisionsasyoudevelopcontent.

sproutsocial.com


14/29

TWITTER

PROFILES

REPORT


Track how well you communicate with your

audience to determine Twitter performance.


15/29

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 2 1 22 2 3 24 2 5 26 2 7 28 2 9 30

New Follower alerts

Actual Followers gained

People that you Followed

1,201

1,483

121

Total Followers 47,723

Direct Messages sent

Total Sent

84

1,006

Tweets sent 922

Direct Messages received

Total Received

1,243

2,486

Mentions received 1,243

Twitter Activity Overview

Audience Growth

Posts & Conversations

AUDIENCE GROWTH, BY DAY

TOTALS

TOTALSSENT/RECEIVED METRICS

FOLLOWER METRICS

0

30

60

90

12 0

ACTUAL FOLLOWERS GAINED

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 17 1 8 1 9 20 21 2 2 23 24 25 26 27 28 29 30

MESSAGES PER DAY SENT

0

10 0

20 0

30 0

40 0

RECEIVED

C hi Spr out Co ffe e M yS pro utC offee 2 More... ExportThis MonthBosSproutCoffee

Your Followers

increased by

2.4%Since Last Month

Since Last Month

Since Last Month

The number of messages you

sent increased by

2.4%

The number of messages you

received decreased by

4.5%

NEW FOLLOWER ALERTS

6,326,173TOTAL ENGAGMENTS 4,458LINK CLICKS8,431,458TOTAL IMPRESSIONS

Hoveroverthelinegraphstoseethedatabreakdownonagivenday.

Addmultipleprofilesforbig-pictureinsightintoTwittercontentandsocial performance.

Seethenumberoftimesyourcontentwasactuallyseen onTwitter.

Thenetnumberofnewfolloweralertsandunfollowsshowstrueaudiencegrowth.

DeterminetherealvalueofaTweetthroughamoreholisticlookintohowyour

followersengagewithyourcontent.

Pinpointcontentthatdrivesaudiencegrowth(ordecline)toadjustyourstrategyaccordingly.

AnalyzethenumberofTweetssentandreceivedagainstyourcontentstrategytodrivegrowthandconversations.


16/29

Visualizetrendsinhowyourfollowersengagewithyourcontent.

Usebreakdownsbyfollowerto compareperformanceacrossdaterangesandprofileswithvaryingfollowercounts.

1820

2124

2534

3544

4554

5564

65 +

Retweets

Favorites

Engagements per follower

2,081

917

0.1

Replies 2,081

Menbetween ages of 25-34appear to be the leading force among your recent followers.

Your Content & Engagement Habits

Audience Engagement

Audience Demographics

TOTALSENGAGEMENT METRICS

YOUR TWEETING BEHAVIORSENT MESSAGE CONTENT

FOLLOWERS BY GENDERFOLLOWERS BY AGE

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 17 1 8 1 9 20 21 2 2 23 24 25 26 27 28 29 30

ENGAGEMENTS PER DAY REPLIES

0

10 0

20 0

30 0

40 0

RETWEETS FAVORITES 92 2 TWEETS SENT

59%MA LE FOLL OWERS

41%FEM ALE FOLL OWERS

677PLAIN TEXT

184PAGE LINKS

61PHOTO LINKS

922TWEETS SENT

Since Last Month

The number of engagements

increased by

0.8%

Since Last Month

The number of impressions per

Tweet decreased by

0.6%

Impressions per follower 9.4

Engagements per Tweet 8.3

Impressions per Tweet 759.9

Engagements per Impression 0.0

65%VS. 65% EXISTING

35%NEW CONTACTS

10%UPDATES

90%CONVERSATION

Holdyourselfaccountabletoalwaysengagewithfollowerstogivethebestsocialexperience


17/29

Evaluateandbenchmarkeffortsbycomparingperformanceofindividualprofiles.

@MySproutCoffee

@ChiSproutCoffee

44,425 6.5% 986986 4.2 78

Twitter Profile

Total

Followers

Follower

Growth

Engagements

per Follower

Impressions

per Follower EngagementsImpressions Retweets Clicks

4,425 -4.4% 66986 1.2 758

34

478

489

@NYCSproutCoffee 78,425 18.1% 56486 52.5

Twitter Stats by Profile

@BosSproutCoffee 34,425 9.5% 98636 9.9

@ SFSp ro ut Co ffe e 1 4, 42 5 -2.2%

3.7

6.7

6.7

3.7

3.3 986686 85.5

69,425

34,425

34,425

54,425

67,425

sproutsocial.com


18/29

TRENDS

REPORT


Gain insight to what is being said about

your brand and who is saying it.


19/29

March 2015Based on 3,032 @mentions to@CafeSprout_Chi

Cafe Sprout Chicago @CafeSprout_Chi

#sproutblend 586

#tiredfix caffeine need coffee addict 535

#sproutfailwrong order coffee today wake

coffee dark new flavorful delish

544

HASHTAGS MENTIONED

with @MySproutCoffee

#daylightsavingssucks hard tired dark sleep 489

coffeehot delicious amazing perfect best

567

morningstart great perfect better worse 405

wrong fast finally late messed 489

TOPICS MENTIONED

with @MySproutCoffee

almondmilk latte delicious capp finally 398

SHOW ALL

6 754321 8 9 10 11 12 13 14 15

CHOOSE HASHTAGS

16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

CHOOSE TOPICS

coffee

morning

order

almond

#sproutblend

#daylightsavings

#goodmorning

#tired

TOPICS & HASHTAGS FREQUENTLY MENTIONEDwith @MySproutCoffee

MARCH 2015

PEOPLE AND BRANDS FREQUENTLY TALKING ABOUT @MySproutCoffee

@khkristin2,631 Followers

@joshuasigler1,448 Followers

10

10

@sevdalija1,448 Followers

13250 54

@smalladi1,448 Followers

78

@tiffany_sprout523 Followers

11

@petedykstra523 Followers

32


54


32

@iamtals523 Followers

65


65

9

9

10 8

10

10

9

9

10 8

PEOPLE AND BRANDS FREQUENTLY MENTIONED WITH@MySproutCoffee

@Intelligentsia

567

@Starbucks5.91m Followers

@DunkinDonuts522k Followers

@McDonalds2.24m Followers

89

77 20

order

20

10

0

40

30

50

Identifypossibleserviceissues.

...andidentify opportunitiestotieintotimelyeventsthatalignwithyour brand.

Identifyadvocatesandcultivatenewsocial relationships.

Uncover new competitoror partnersto monitoranongoing basisthroughyour brandkeywords.

Seewhichhashtagsgainedtraction!

Discoverhashtagspeopleareusingorganically...

Uncoverproducts orservicesyourcustomersaretalkingabout.

Areportforeach ofyourhandles!

Seespikes aroundpopulartopicsandhashtags associatedwithyourbrand topinpointcorrelationsandrelationships.

32.5k Followers

sproutsocial.com


20/29


TWITTER

COMPARISON

REPORT

Keep tabs on your performance compared to

competitors or other company profiles.


21/29

Feb 28Mar 29@MySproutCoffee vs @AcmeCoffee

ACME

COFFEESprout Coffee Co.

MySproutCoffee

ENGAGEMENT ENGAGEMENT

INFLUENCE INFLUENCE

Acme Coffee Inc.

AcmeCoffee

Followers-Gained 1,076

100% 89%

86% 67%

Followers-Gained 706

15K

25K

35K

45K

55K

65K

FEB 28 MAR 05 MAR 10 MAR 14 MAR 18 MAR 22 MAR 26

ACME COFFEE INC 25.9KSPROUT COFFEE CO 57.3K

TWITTER FOLLOWERS

50

100

150

200

250

300

FEB 28 MAR 05 MAR 10 MAR 14 MAR 18 MAR 22 MAR 26

ACME COFFEE INC 3.4KSPROUT COFFEE CO 3.3K

TWITTER MENTIONS

@MySproutCoffee vs @Starbucks

@MySproutCoffee vs @DunkinDonuts

@MySproutCoffee vs @PetesCoffee

Engagementisbasedaround conversation.Usethisasabenchmarktosetgoalsandstandards.

Reportsareunlimitedso createasmanyasyou need, as often asyoulike!

Use breakdown datatogetinsightonwhatyour competitorsaredoing todrive newfollowersandmentions.

sproutsocial.com


22/29


View website traffic from a social lens for deeper

insight on messages that drive acquisition.

GOOGLE

ANALYTICS

REPORT


23/29

MySproutCoffee

Bring a buddy and get 10% off both your coffees bit.ly/aFSD83

(Tweet) by Darryl V.Mar 29 at 10:29 am

MySproutCoffee

@JohnMayerwill be playing out our SF coffee house bit.ly/aFSD83

(Tweet) by Darryl V.Mar 28 at 6:29 pm

MySproutCoffee

Its sale time! All mugs and travel cups on sale now bit.ly/aFSD83

(Tweet) by Sarah M.Mar 28 at 1:15 pm

MySproutCoffee

Interested in learning about our CEO? Read this: bit.ly/ASFD89


MySproutCoffee

2 for on pastries all this week at your local Sprout bit.ly/ASFD89


MySproutCoffee

We just opened a store in London. Check it out bit.ly/ASFD89

(Tweet) by Sarah M.Mar 26 at 8:29 am

MySproutCoffee

Tea Tuesdays are back! Buy a tea and get 10% off bit.ly/ASFD89


MySproutCoffee

Stop by after 2pm and get 15% off your coffee bit.ly/ASFD89


MySproutCoffee

Interested in helping your community? We can help bit.ly/asf6HJK


Social Traffic Sources

Facebook

Twitter

Others

YouTube

Blogs

Q&A Sites

Yelp

Website Traffic

977,920

Twitter Mentions

4,555

Articles & Blog

8

350k

250k

300k

200k

150k

100k

FEB 17 MAR 17MAR 09MAR 01

WEBSITE VS. SOCIAL REPORTFrom Feb 17 to Mar 17

ALLPOSTS MYPOSTS WEB

11,386

11,287

5,363

463

149

140

134

TwitterMentionsonly

includeTweetswith alink toyoursite.

Seewhichofyournetworksbringinthemostclicks.

Refersto LinkedIn,Foursquare,reddit,Diggandmore.

Comparetraffic

drivenbysocial andorganictraffic.

Achronological listofallyoursentmessageswith alinktoyour site.

Seewhat other sitesaresendingreferral traffic!

sproutsocial.com


24/29

INSTAGRAM

PROFILES

REPORT


Determine the success of your content

and make informed strategy decisions.


25/29

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 2 1 22 23 24 25 26 27 28 29 30

Top Instagram Posts

Audience Growth

AUDIENCE GROWTH, BY DAY

0

30

60

90

12 0

FOLLOWERS GAINED

Followers Gained 1,483

TOTALSFOLLOWER METRICS Your Followers

increased by

2.4%Since Last Month

People that you Followed 121

Total Followers 47,723

Instagram ProfilesSep 01, 2015Sep 30, 2015

SE P

Videos

Total Media

8

58

Photos 50

Publishing Behavior

TOTALSPUBLISHING METRICS

1 2 3 4 5 6 7 8 9 10 1 1 1 2 1 3 14 1 5 16 1 7 1 8 1 9 20 21 2 2 2 3 24 25 26 27 28 29 30

MEDIA PER DAY

0

1

2

3

4

MEDIA SENT

Since Last Month

The number of media you sent

increased by

4.1%

SE P

@SproutCoffee

425 Engagements

@SproutCoffeeNYC

312 Engagements

@SproutCoffeeCHI

153 Engagements

SproutSocial SproutSocialBambu 3 More...SproutSupport ExportThis Month

Get asnapshotof

yourmostengagedmediathenreviewthecomprehensivelistfromtheSentMessagesReport.

Projectordemonstrateifyourbrandspublishinggoals

arebeingmet.

Addmultipleprofilesforbig-pictureinsightinto Instagram contentandsocialperformance.

Quicklyunderstandperformance trendsbasedonthereportperiod.

Peaksandvalleysgiveinsightintohowcontentdrivesgrowth.


26/29

Comparewhichhashtagsyouusethemost totheonesthatget themostattention.

Keeptabs ontopusersthat areinteractingwithyour content.

Understandhowandwhenyouraudienceisengagingwithyourcontentto maximizeresults.

Audience Engagement

1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 14 1 5 16 1 7 1 8 1 9 20 21 2 2 2 3 24 25 26 27 28 29 30

MEDIA / ENGAGEMENTS PER DAY

0

10

20

30

40

LIKES COMMENTS MEDIA SENT

Comments Received

Total Engagements 1,150

156

Likes Received 994

TOTALSENGAGEMENT METRICS

Since Last Month

The number of engagements

increased by

0.8%

Engagements per Media 23

Engagements per Follower 48

Since Last Month

The number of engagements per

media decreased by

4.5%

SE P

Outbound Hashtag Performance

#sproutcoffeeco

#dobreakfastright

#mysproutcoffee

#sproutcoffee

#latteart

#sproutjava

#sprout

#sproutperks

154

130

122

93

67

32

13

6

#sproutcoffee

#sproutcoffeeco

#mysproutcoffee

#dobreakfastright

#sproutperks

#sprout

#latteart

#sproutsundays

1167

1126

1117

168

160

144

106

102

MOST USED HASHTAGS MOST ENGAGED HASHTAGS

Top Influencers Engaged

@khkristin2,631 Followers


10

10

@sevdalija1,448 Followers

13250 54

@smalladi1,448 Followers

78

@tiffany_sprout523 Followers

11


32


65

9

9

10 8


27/29

Compareprofilestouncoveropportunitiesforimproved contentandengagementforoverallsuccess.

@SproutCoffeeCo

@SproutCoffeeNYC

34,421

Instagram Profile

Total

Followers

45

45

45

45

45

Engagements

pre Follower

33,453

@SproutCoffeeBOS 34,425

Instagram Stats by Profile

@SproutCoffeeCHI 56,425

@SproutCoffeeSF 94,427

18%

Follower

Increase

18%

18%

18%

18%

34

Media

Sent

45

46

35

69

3.85

Engagements

per Media

9.65

7.85

9.85

9.65

5

Comments

Sent

4

13

18

4

879

Total

Engagements

879

879

879

879

34

Followers

Gained

46

79

47

135

Instagram Stats by Profile

sproutsocial.com
http://www.sproutsocial.com/http://www.sproutsocial.com/


28/29

SENT MESSAGE

REPORT


See how every message performed so

you can gain insight from your great

(and not so great) content.


29/29

MySproutCoffee

Bring a buddy and get 10% off both

your coffees every #TGIFriday


Date Sent

Sent Messages

500k

467k

567k

345k

129k

223k

77k

23k

4k

1k

250k

100k

126k

89k

120k

45k

67k

3k

2k

2k

1m

899k

880k

785k

456k

201k

178k

90k

16k

2k

Clicks Responses Reach

This Week

MySproutCoffee

@JohnMayerwill be playing out our SF

coffee house bit.ly/aFSD83/


MySproutCoffee

Its #SpringSaletime! All mugs and

travel cups on sale now.

(Tweet) by Sarah M.Mar 28 at 1:15 pm

MySproutCoffee

Interested in learning more about our

CEO? Read this: bit.ly/ASFD89


MySproutCoffee

2 for on pastries all this week at your

local Sprout #BOGO


Clicks 129k

Favorites 4k

Responses 120k

Retweets 115k

Replies 34k

Reach 456k

Send Again | Remove from Twitter

MySproutCoffee

We just opened a store in London.

Check out @MySproutCoffeeUK

(Tweet) by Sarah M.Mar 26 at 8:29 am

MySproutCoffee

Tea Tuesdays are back! Buy a 16 oz tea

and get 10% off.


MySproutCoffee

Stop by after 2pm this Wed and get

15% off your coffee drink.


MySproutCoffee

Interested in helping your community?

We can help bit.ly/asf6HJK


MySproutCoffee

Bring a buddy and get 10% off both

your coffees every #TGIFriday

Twitter

Include DMs

@MySproutCoffee

@MySproutCoffeeNYC

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Sprout Coffee Co.

Sprout Coffee NYC

Instagram

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MySprout Coffee

MySproutCoffeeNYC

Google+

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Sprout Coffee Co.

Sprout Coffee NYC

Totals for This Week

+1s 13,000

Comments 354

Reshares 3,400,000

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SentmessagereportsareavailableforTwitter,Facebook,InstagramandGoogle+.

Easily resendahigh

performingmessageorremoveasensitivemessagewith a clickofthemouse.

Sort bydatesent,clicks, responsesorreach. Clickonamessagetoget

additional detailson

who retweetedyourmessage.

Usethetimestamptobenchmarkaudiencepatterns.

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