Introduction to The Spiceworks IT Desktop

IT Management is Complicated!

“Is it all working?” “How do I keep track of everything?”

“What do I have?” “Where can I find answers?”

“Is it all working?”

Spiceworks Simplifies IT… For Free!

“How do I keep track of everything?”

“What do I have?” “Where can I find answers?”

Get real-time inventory of HW & SW assets.

Track daily to-do’s, end-user requests and major projects

Exchange best practices and how-to’s with IT Pros

“Is it all working?” Troubleshoot & report on network assets & events.

“Is Spiceworks for Me?”

Spiceworks is for SMB IT Pros

Spiceworks is a 7mb download designed for…

IT Pros who have admin rights on their network

Organizations with less than 250 devices on their network. It will work with more, it just won’t be as fast.

Running on a PC. It discovers Windows, OS X, Linux and Unix but you need to run it from a PC on your network.

Inventory Your Network Assets

“What do I have?”

Agent-less Inventory of Network Assets

Automatically discover hardware & software

Gather technical data about those assets

Create custom attributes

Inventory non-network devices such as PDAs

“Is it all working?”

Report on Important IT Info

Customizable Reports

See software installations, disk usage, trouble tickets & more

Easily create custom reports

Export reports in CSV, PDF and Excel format

Exchange report templates with other Spiceworks users

Monitor & Receive Alerts About Your Network

Network Monitors & Alerts

Monitor disk space, software installations, anti-virus updates & more

Create alerts to detect events and prevent issues

See & set up alerts for Microsoft events across your environment

Monitor the health of your Exchange server

“Is it all working?”

Run an Easy-to-Use Help Desk

Help Desk and Ticket Submission

Allow clients to submit tickets with attachments via email or web portal

Create tickets in one click for devices that need attention

Assign tickets across your IT team, manage projects and view progress

“How do I keep track of everything?”

Connect With Other IT Pros“Where can I find

answers?”

Global Community of IT Pros

Ask IT questions and share answers

Join groups of IT pros based on interest, geography, expertise and more

See recommendations & ratings on IT products & services from other IT pros

Get tips and support on getting the most out of Spiceworks

IT Pros Across The World Use Spiceworks

… To Simplify Their Job.

IT’s Free. Really Free!

No Gimmicks. No Catches.

Here’s How Spiceworks Keeps IT Free.

Can’t Have or Don’t Want Ads?

Have Spiceworks Your Way

Replace the Ads and add your logo for $20 a month with Spiceworks MyWay.

Download & Install Spiceworks… In 5 Minutes

“Where can I get Spiceworks?”

www.spiceworks.com

1. Go to www.spiceworks.com

2.Click “Free Download”

3.Enjoy IT Freedom in less than 5 minutes!

Spiceworks System Requirements

“What do I need for Spiceworks to

work?” System Requirements

Windows XP Pro SP2, Windows Vista (with special settings), Windows 2003 Server (latest service packs recommended)

700 MHz Pentium class processor

512 MB RAM

Browser Requirements

Firefox 1.5 - 2.0

Internet Explorer 6.0 - 7.0