spiceworks 4 ties anon

8/12/2019 Spiceworks 4 TIES Anon

1/30

Introduction to The Spiceworks IT Desktop

OriginalpresentationproducedbySpiceworks.comModifedorDecember8, 2008 TIESConerencesessionby

DanaMillaway, DistrictTechnologyCoordinator, HoldingordublicSchools


2/30

IT Management is Complicated!

Is it all working? How do I keep trackof everything?

What do I have?Where can I find

answers?


3/30

Is it all working?

Spiceworks Simplifies IT For Free!

How do I keep trackof everything?

What do I have?Where can I find

answers?

Get real-time inventory ofHW & SW assets.

Track daily to-dos, end-userrequests and major projects

!c"an#e $est practicesand "o%-tos %it" T 'ros

Is it all working?

Trou$les"oot & report onnet%ork assets & events.


4/30

Is Spiceworks forMe?

Spiceworks is for SMB IT Pros

Spiceworks is a 7mb download designed for

T 'ros %"o "ave admin ri#"ts on t"eir net%ork

(r#ani)ations %it" less t"an *+ devices on t"eirnet%ork. t %ill %ork %it" more, it just %ont $e asfast.

unnin# on a '. t discovers Windo%s, (S /,0inu! and 1ni! $ut you need to run it from a ' onyour net%ork.


5/30

Spiceworks Sstem e"uirements

What do I need forSpiceworks towork?

System Requirements

Windo%s /' 'ro S'*, Windo%s 2ista 3%it"special settin#s4, Windo%s *5 Server 3latestservice packs recommended4

6 7H) 'entium class processor

+8* 79 :7

Browser Requirements

;irefo! 8.+ - *.

nternet !plorer


6/30

Download # Install Spiceworks In $ Minutes

Where can I getSpiceworks?

www.spiceworks.com

a. Go to %%%.spice%orks.com

a. lick =;ree >o%nload?

a. njoy T ;reedom in less t"an+ minutes@


7/30

IT%s Free& eall Free!

No Gimmicks. No Catces.

Heres Ho% Spice%orks Aeeps T ;ree.


8/30

Can%t 'a(e or Don%t )ant *ds+

!a"e Spiceworks #our $ay

eplace t"e :ds and add your lo#o for B* amont" %it" Spice%orks 7yWay.


9/30

In(entor ,our -etwork *ssets

What do I have?

%gent&less 'n"entory of Network %ssets

:utomatically discover"ard%are & soft%are

Gat"er tec"nical data a$outt"ose assets

reate custom attri$utes nventory non-net%ork

devices suc" as '>:s


10/30

Is it all working?

eport on Important IT Info

Customi(able Reports

See soft%are installations, diskusa#e, trou$le tickets & more

asily create custom reports

!port reports in S2, '>; and

!cel format !c"an#e report templates %it"

ot"er Spice%orks users


11/30

Monitor # ecei(e *lerts *.out ,our -etwork

Network )onitors * %lerts

7onitor disk space, soft%areinstallations, anti-virus updates &more

reate alerts to detect events andprevent issues

See & set up alerts for 7icrosoftevents across your environment

7onitor t"e "ealt" of your!c"an#e server

Is it all working?


12/30

un an /as0to01se 'elp Desk

!elp +esk and ,icket Submission

:llo% clients to su$mit tickets %it"attac"ments via email or %e$ portal

reate tickets in one click fordevices t"at need attention

:ssi#n tickets across your T team,

mana#e projects and vie% pro#ress

How do I keep trackof everything?


13/30

Connect )ith 2ther IT Pros

Where can I findanswers?

Global Community of ', -ros

:sk T questions and s"are ans%ers

Coin #roups of T pros $ased on interest,#eo#rap"y, e!pertise and more

See recommendations & ratin#s on T

products & services from ot"er T pros

Get tips and support on #ettin# t"e mostout of Spice%orks


14/30

Taking the plunge&&&

7id-summer D most computers inactive

>o%nloaded and installed on /'sp5 :7> %it" E G$ of :7

1sed default settin#s ot"er t"an port num$er

0et run for a fe% days

Fotified t"e teac"ers at %orks"op t"at it %as $ein#

implemented.


15/30

Settin# up


16/30

Settin# up


17/30

Settin# up


18/30

Settin# up


19/30

Settin# up


20/30

Settin# up


21/30

Settin# up


22/30

What the user sees:


23/30

Reports:


24/30

Reports:


25/30

T"in#s on my net%ork


26/30

What have we learned?

People are still going to stop (tackle) you in the hall.

Training your staff (including yourself) to use it as a first

resort is as important as training the end users.


27/30

7y Homepa#e


28/30

Pro's:

Price

Powerful

Flexible

ser ! supported


29/30

"on's:

#o knowledge base at this time

Possible network traffic issue$

#eed to ha%e more ser%ices running to allow all functions

ser ! supported


30/30

&ana illaway

&istrict Technology "oordinator

oldingford Public chools

dmillaway*holdingford.k+,.mn.us

Thank you

spiceworks 4 ties anon

Documents