An Introduction to Spiceworks

Philip P–Pacific IT Pros26 March 2013

Does anyone here use Spiceworks?

Why did you initially install it?

For how long have you been using it?

What parts of the product do you use?

How big is your network (nodes)?

About SpiceworksSimplifying Everything IT.

• Inspired by the Unsung IT Pro HeroesWe’re focused specifically on “Simplifying Everything IT” for the millions of IT pros in small to medium business, all from our home base in Austin, TX.

• Growing Like CrazyWithin 60 days of its launch five years ago, Spiceworks had been installed in every single country in the world.

• Support from the TopMore than 200 technology partners have tapped Spiceworks to connect with SMB IT pros, and we have top-notch investors like Austin Ventures, Shasta Ventures, and IVP.

• Our Future’s So Bright…30% of the world’s SMB IT pros already use Spiceworks, and more than 2,000 more join every day!

The Goal: Make IT Easier…and Even a Little Fun

What’s the Solution?

+

Community of your peers

Research, Info,Advice & Expertise

Great apps to do your job

Inventory, Monitoring, Helpdesk & Net. Mgmt

“It’s like the Facebook of IT”

=

True Social BusinessApplication for IT

The Foundation: Software that Works

NETWORK INVENTOR

Y

NETWORK MONITORIN

G

HELP DESK & TICKETING

CONFIGURATION

MANAGEMENT

PRODUCT INFO

& PURCHASING

KNOWLEDGE BASE

MSP SUPPORT

IT PRO + VENDOR COMMUNITY

Inventory & Monitor Your Network

It’s Not Just About the Devices…

All You Need, All in One Place

Manage a Help Desk (And Your Users…)

The More You Know… Knowledge Base

Research & Purchase Critical Products

Take Your Network on the Go

• Run a help desk and tend to your tickets

• Get a full picture of your end users

• Discuss IT topics with other IT pros

• View your network inventory and issues

• Both phone and tablet!

Download & Install … In 5 Minutes

1. Visit www.spiceworks.com

2. Download & install (Windows server or workstation)

3. Join the community!

4. Need help? Ask the community!

5. Still need help? Email support@spiceworks.com for free support!

System Requirements• Windows XP Pro SP2+,

Windows Vista, Windows 7, Windows 2003 Server SP1+, & Windows 2008 Server

• 1.5 GHz Pentium IV class processor

• 1.0 GB RAM

Browser Requirements• Firefox 3.5+• Internet Explorer 7.0+• Not supported, but users

report good experience with:• Chrome• Safari

Interact (Vent! Learn!) with Fellow IT Pros

Even Tell Spiceworks What to Build…

Need Help?

Still stumped? Email the crack team in Spiceworks support… for free! support@spiceworks.com

Discussion Groups / Help Docs &

How-To

Plug-Ins, Scripts, and Reports

Webinars + Videos

community.spiceworks.com

It’s Free. Really. Here’s How.

Leading tech companies want to reach the IT pros like you… When Spiceworks connects them to you, Spiceworks makes money.

And, when you help Spiceworks with marketing & support, they save $$.

Together, that allows the team to invest in what’s really important: building the features IT pros need to simplify everything about their jobs!

High-Value Ads + Promotional Offers

White Papers, Application Notes

Vendor Pages, Plug-Ins, Product Advisors

Questions?

www.spiceworks.com