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South Carolina Department of

Natural Resources

License Sales Vendor

Procedure Manual

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South Carolina Department of Natural Resources Hunting and Fishing

License Sales

Table of Contents

General License Information

Residency Page 3

Military Personnel Page 3

Full-Time Students Page 3

International Customers Page 4

Hunter’s Education Page 4

Senior Lifetime License Page 4

Disability License Page 4

Hunting and Fishing Tags Page 4

Resident Licenses Available for Sale Page 5

Non-Resident Licenses Available for Sale Page 6

How to Sell a Hunting or Fishing License Page 7 – Page 14

Hunting and Fishing Licenses, Permits and Tags Page 8 – Page 10

How to search a customer record Page 8 – Page 9

Creating a new customer Page 10

Duplicate Licenses Page 15

Reprint Last License Page 15

International Customer Page 16

How to Void a License Page 17 – Page 20

Cashier Voids Page 17 – Page 18

Administrative Voids Page 19 – Page 20

Administrative Functions Page 21 – Page 26

Sales Reports Page 22

ACH Sweep Report Page 22

Voided License Report Page 23

User Management Page 24-25

Add a New User Page 24

View/Modify a User Page 24

Ordering Supplies Page 26

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South Carolina Department of Natural Resources

Hunting and Fishing License Sales

In SC, individuals ages 16 and above, who are hunting, fishing in saltwater or any public body of

freshwater are required to purchase a license. SC offers a variety of annual licenses, 3 year licenses and

temporary licenses. It is the responsibility of the customer to know what type of license they need to

participate in their hunting or fishing activities.

A person must have a license in their possession while hunting or fishing. Annual licenses are valid one

year from date of purchase, 3 year licenses are valid 3 years from date of purchase. Migratory

waterfowl and migratory bird permits are valid for one season only. Temporary licenses are valid only

for the dates purchased, these dates must be consecutive.

Residency

It is very important that you verify a customer’s residency when issuing a hunting or fishing license. To

be considered a resident, a customer must have a valid, unexpired SC driver’s license or state issued ID

card. If a customer has a driver’s license from another state and is not active duty military or a full time

student they must purchase non-resident licenses. Owning property in this state does not qualify you to

purchase resident licenses. An international identification card with a SC address does not qualify that

individual for resident licenses.

Military Personnel

Military personnel and their dependents stationed in SC for 30 days or longer are allowed to purchase

resident hunting and fishing licenses.

Active duty military personnel who are residents of SC stationed outside of the state home on official

leave may hunt (small game) and fish (freshwater and saltwater) without purchasing a license. Other

permits, such as big game, migratory bird, migratory waterfowl, and all hunting and fishing tags must be

purchased.

Full-Time Students

Full time students are allowed to purchase resident licenses by presenting their student ID card

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International Customers

International customers may present their passport, driver’s license or international government issued

documentation to purchase their license. Non-resident license fees apply. Living in this state for an

extended period of time or presenting a SC address does not qualify international customers to

purchase a resident license.

Hunter’s Education

Anyone born after June 30, 1979 must present proof they have completed a hunter education course.

We accept hunter education from any state.

Senior Lifetime License

Residents of SC who have reached age 64 are allowed to purchase a Lifetime Combination license for

$9.00. This license covers hunting, fresh and saltwater fishing, big game permit, WMA permit, migratory

waterfowl permit and set hook permit. This license is available at DNR offices or through the mail by

application. DNR offices are located in Columbia, Charleston, Clemson, Florence, York and DNR at the

Market in West Columbia. An application is available in the hunting and fishing regulation guide.

Disability License

Residents of SC who are disabled and receiving disability benefits may receive a 3 year license that

covers hunting, fresh and saltwater fishing, big game permit, WMA permit, and migratory waterfowl

permit. This license is available at DNR offices or through the mail by application. DNR offices are

located in Columbia, Charleston, Clemson, Florence, York and DNR at the Market in West Columbia. An

application is available in the hunting and fishing regulation guide.

Hunting and Fishing Tags

Nongame fish tags, antlerless deer tags, turkey tags and shrimp baiting licenses are available at DNR

offices, online, through the mail or by calling 1-866-714-3611. DNR offices are located in Columbia,

Charleston, Clemson, Florence, York and DNR at the Market in West Columbia. Tags must be in the

person’s possession before they can participate in the activity.

Turkey tags can be requested at no charge by the customer at the time the license is purchased from

any POS vendor. Turkey tags will be mailed in February.

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Resident Licenses Available for Sale

Annual Combination License Hunting, Big Game Permit, Freshwater Fishing $25.00

3 Yr Combination License Hunting, Big Game Permit, Freshwater Fishing $75.00

Annual Sportsman License Hunting, Big Game Permit, Freshwater Fishing & WMA Permit $50.00

3 Yr Sportsman License Hunting, Big Game Permit, Freshwater Fishing & WMA Permit $150.00

Resident Apprentice State Hunting License

Required to hunt small game, hunter's education not required $12.00

Annual Migratory Bird Permit (Res)

Required in addition to a hunting license for migratory birds $0.00

Annual Migratory Waterfowl Permit (Res)

Required in addition to a hunting license for migratory waterfowl $5.50

Annual Shooting Preserve License (Res)

To hunt on a DNR licensed shooting preserve $8.50

Seasonal Wild Turkey Tags (Res) Required in addition to a hunting license & big game permit for turkey $0.00

Annual State Hunting License (Res) Required to hunt small game $12.00

3 Yr State Hunting License (Res) Required to hunt small game $36.00

Annual Big Game Permit (Res) Required in addition to a hunting license for deer, bear & turkey $6.00

3 Yr Big Game Permit (Res) Required in addition to a hunting license for deer, bear & turkey $18.00

Annual Wildlife Management Area Permit (Res)

Required in addition to a hunting license to hunt on WMA properties $30.50

3 Yr Wildlife Management Area Permit (Res)

Required in addition to a hunting license to hunt on WMA properties $91.50

14 Day Freshwater Fishing License (Res)

Required to fish in any body of public freshwater for 14 consecutive days $5.00

Annual Freshwater Fishing License (Res)

Required to fish in any body of public freshwater $10.00

3 Yr Freshwater Fishing License (Res)

Required to fish in any body of public freshwater $30.00

14 Day Saltwater Fishing License (Res)

Required to fish in saltwater, gather clams, oysters, crabs & shrimp $5.00

Annual Saltwater Fishing License (Res)

Required to fish in saltwater, gather clams, oysters, crabs & shrimp $10.00

3 Yr Saltwater Fishing License (Res)

Required to fish in saltwater, gather clams, oysters, crabs & shrimp $30.00

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Non-Resident Licenses Available for Sale

3 Day State Hunting License (Non Res)

Required to hunt small game for 3 consecutive days $40.00

10 Day State Hunting License (Non Res)

Required to hunt small game for 10 consecutive days $75.00

Annual State Hunting License (Non Res) Required to hunt small game $125.00

Non Resident Apprentice State Hunting License

Required to hunt small game, hunter's education not required $125.00

Annual Migratory Bird Permit (Non Res)

Required in addition to a hunting license for migratory birds $0.00

Annual Migratory Waterfowl Permit (Non Res)

Required in addition to a hunting license for migratory waterfowl $5.50

Annual Shooting Preserve License (Non Res)

To hunt on a DNR licensed shooting preserve $8.50

Seasonal Wild Turkey Tags (Non Res)

Required in addition to a hunting license & big game permit for turkey $0.00

Annual Big Game Permit (Non Res)

Required in addition to a hunting license for deer, bear & turkey $100.00

Annual Wildlife Management Area Permit (Non Res)

Required in addition to a hunting license to hunt on WMA properties $76.00

14 Day Freshwater Fishing License (Non Res)

Required to fish in any body of public freshwater for 14 consecutive days $11.00

Annual Freshwater Fishing License (Non Res)

Required to in any body of public freshwater $35.00

3 Yr Freshwater Fishing License (Non Res)

Required to fish in any body of public freshwater $105.00

14 Day Saltwater Fishing License (Non Res)

Required to fish in saltwater, gather clams, oysters, crabs & shrimp $11.00

Annual Saltwater Fishing License (Non Res)

Required to fish in saltwater, gather clams, oysters, crabs & shrimp $35.00

3 Yr Saltwater Fishing License (Non Res)

Required to fish in saltwater, gather clams, oysters, crabs & shrimp $105.00

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How to Sell a Hunting or Fishing License

You must login to the licensing sales portal by entering your username and password. You should be

given your own username and password by the administrator of your store.

Passwords must contain at least 7 characters to include at least one capital letter and at least one

number. You will be required to reset your password every 4 months for security purposes. If you

forget your password, you may call DNR at (803) 734-3833 or (803) 734-3824 for a reset.

Once logged in, you will go to the DNR Sales page

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Select the option needed. You can issue a new license, issue a duplicate license or reprint your last

transaction only at no charge. Reprint license can be used if the printer jams or if the license did not

print.

Hunting & Fishing Licenses, Permit and Tags

You must have a picture ID in order to issue a hunting or fishing license. If the customer is a minor and

does not possess a driver’s license of ID card, you can verify residency by checking their parents

identification or a student ID card. If the customer is a resident, they must have a SC driver’s license or

ID card issued by SC.

Ask the customer if they have an old hunting or fishing license. If so, the license will have their customer

ID number on it which will make the customer search very easy. If an old license is not available, ask the

customer if they have ever had a license. If so, their information should be in the system.

How to Search a Customer

To search a customer you must enter the following:

Customer ID number and Date of Birth

OR Last Name, Date of Birth and either the last four digits of their driver’s license or the last four

digits of their social security number.

***It is very important that you accurately search for a customer. If the customer has had a license in

the past, their information will be displayed. Make every effort to retrieve the customer profile to

avoid creating duplicate customer records in the licensing system.

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If the customer is found the following will appear, then continue

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Verify that all information is correct on the screen, if changes are needed they can be made at this time.

If the customer address is greyed out and you are unable to make changes, the customer has a boat or

motor on file with SCDNR. Any person owning a boat or motor must notify SCDNR in writing of an

address change. They can call our offices at 803-734-3857 or go online to www.dnr.sc.gov and print a

Notification of Address Change and submit it to our office.

Creating a New Customer

If every attempt has been made to locate the customer record or if the customer has never had a license

in SC, you will need to create a new customer record for that person.

If the customer has previously had a license in SC, you can search again. Verify that you correctly

entered all customer information. If you previously searched using last name, date of birth and the last

four digits of their driver’s license attempt your next search using last name, date of birth and the last

four digits of their social security number.

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Manually Enter Customer Information

Select the Residency Type. For Resident, verify their SC driver’s license or state issued ID card.

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Accurately enter all customer information. It is critical that you protect a customer’s personal

information. Use discretion when asking for personal information.

Select the privileges the customer wants to purchase. All privileges that are active will appear on the

right side of the screen. Verify with the customer the privileges you have selected.

Temporary Licenses will require you to enter the valid dates for the license. Enter the date the customer

wants to begin using the license.

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Saltwater fishing licenses require an additional survey. It is important that you ask the customer what

they are planning to do and accurately record their information. Phone number is important.

Migratory Bird permits require an additional survey. It is important that you ask your customer the

survey questions and accurately record their answers.

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The privileges to be purchased will appear on the order summary screen. Verify the customer

information is correct and the licenses or permits are correct in the shopping cart. If any information on

the screen is incorrect, use the button to move to previous screens so that corrections can be

made. Once you select continue, the sale will complete.

In order to print the license, click onto “Please Print This Page” a license will print on the thermal DNR

receipt paper.

Collect money for the sale of the license.

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Duplicate Licenses

If the customer has a current hunting or fishing license they may purchase a duplicate license for $3.00.

Select the option for “Duplicate Licenses” and continue through the screens. The same screens for a

new license sale will be used.

You must select the privilege type which will be “All other privileges.” The order summary page and the

receipt page will follow. Again, select

Reprint Last License

Select the option “Reprint Last License.” Enter a reason for reprinting. For example, license did not print

or printer jam.

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International Customer

If a customer is not a citizen of the United States, they can be sold a license as an international

customer. A social security number is not required. Possessing a local address or residing in this state

for an extended period of time does not qualify the individual for resident licenses.

On the “Customer Search” page, select the option for international customer.

Enter all required information. If the customer has a local address, you may enter that address.

However, you are not able to change the state.

Next, enter the type of ID used. If you select driver’s license or ID card, you will be required to enter a

state. If the ID was not issued by any state, select International from the drop down box. If you select

passport, you will enter the passport number.

International customer must purchase non-resident licenses. Select the privileges requested. Verify the

correct license is being issued on the order summary page.

Print the license by selecting

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How to Void a License

As a cashier or an administrator you have the ability to void a license. Licenses may be voided if issued

incorrectly, issued in error or the customer decides not to purchase the license. A license must be

voided within 7 hours from the time it is sold.

When the license is voided by the store, it is a pending void. You are responsible for payment for

pending voids. The void is confirmed by mailing a hard copy of the license to SCDNR using the postage

paid envelopes provided by SCDNR. Voided licenses must be received within 30 days to receive credit.

Void is to be written on the license with a brief description of why the license was voided. Once the

voided license is received by SCDNR, the void will be confirmed and you will receive credit for the

license. It is very important that voided licenses are returned to SCDNR in a timely manner to ensure

you receive credit for the license.

License reprints or licenses that print multiple times are not to be returned to SCDNR to be voided. Only

licenses issued in error for which no payment was received are to be voided.

Cashier Void

From the login page select “Admin Home”

Next

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Select “Void License”

Enter the transaction number or sc.gov order number, this is the number at the top of the license.

Enter a reason why the license should be voided in the comments box, then click onto “Confirm Void”

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Administrator Void

Click onto “Void License”

Enter the transaction number or sc.gov order number located at the top of the license

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Enter a reason why the license should be voided in the comments box, then click onto “Confirm Void”

The license is now a pending void. A hard copy of the voided license is to be mailed to SCDNR. Once

received by SCDNR the void will be confirmed and credited to your account.

***If a license prints more than one time, do not send the extra licenses to DNR to be voided. You are

not charged for “reprint last license” or printing the license more than once. The only licenses that

should be returned to DNR to be voided are licenses that you issued in error and did not collect any

money.

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Administrative Functions

Administrators have the ability to sell licenses, void licenses, view sales reports, view void reports,

manage users and order supplies.

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Sales Reports

You can create a sales report for any given date range. This sales reports include voids and pending

voids. This displays the total of all license sales.

ACH Sweep Report

This report is very important. This report provides the total amount that will be debited from your

license sales account. There are two license sales sweeps per month. The first sweep will cover sales

from the 1st through the 15th of the month. The second sweep will cover sales for the 16th through the

last day of the month.

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Voided License Report

The voided license report allows you to verify the status of your voided transactions. You can select a

date range and the status of the void. Void statuses are all voids, voided and pending voids. Voided

means the hard copy has been received by SCDNR, confirmed and credited to your account.

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User Management

As an administrator you can create new users, modify or change users, and deactivate users. For

security purposes, each employee should have their own username and password. If someone is no

longer employed by your store, their user role should be deactivated. You can create new users as

cashiers or administrators.

Add a new user

Enter all information requested. Have your employee to choose a username and password they can

remember.

View/Modify a User

You may change any user information needed. You may search by a specific username or you may view

a list of all users and select the user that needs to be updated.

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Once a user is selected, you can change the status, reset the password or update the user name.

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Ordering Supplies

Select the supplies that are needed. We suggest ordering paper when your last role is placed in the

printer. You must select “Confirm” to complete your request. An order is sent to DNR for fulfillment.

You may order thermal license paper, regulations guides, postage paid envelopes for void returns and

license holders. Allow 7 to 10 days to receive supply orders. Avoid duplication of orders by multiple

employees.