something borrowed, something new: promoting the use of digital equipment through short term loans
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Something Borrowed, Something New: Promoting the use of digital equipment through short term loans. Rob Withers Miami University Libraries. Overview. Overview of University and service point Equipment Usage Challenges + Solutions (?) Questions. Miami University: Background. - PowerPoint PPT PresentationTRANSCRIPT
Something Borrowed, Something New:Promoting the use of digital equipment through short term loans
Rob WithersMiami University Libraries
Overview Overview of University and service point Equipment Usage Challenges + Solutions (?) Questions
Miami University: Background Small town, residential campus Selective public institution 15,081 Undergraduates 2,476 Graduates
Service Point Background 24/7 Operations during academic year 347,309 checkins / checkouts per year 4,000 informational transactions per year 8 FTE staff + 6.5 FTE student employees
Equipment: Laptop & Tablets Windows Laptop (33) Macintosh Laptop (13) iPads (31) Nexus Tablets (6) iPad keyboard covers (10) Power cords (46 Mac, 47 Dell, 13 HP)
Equipment: Cameras & Recorders Digital Video Cameras (76, of 6 types) Digital Still Cameras (8) Digital Audio Recorders (28, of 3 types) Microphones (16) Tripods (16, of 2 types) Tripod dollies Steadycam + weights
Equipment: Miscellaneous Headphones (76) Calculators (14 Graphing, 27 Financial) Projectors (23, of 2 types) Computer mice (4) Foreign language translators (10) Electrical extension cords (2) Portable Lectern w/microphone (1)
Usage: Central Service Point
Laptops + Tablets; 12.60%
Digital Equipment;
35.04%
Reserves; 11.02%Study Room Keys; 15.42%
Books; 25.37% Other; 0.55%
Usage: Central Service Point+Branches
Laptops + Tablets; 6.46%Digital
Equipment; 16.68%
Reserves; 11.59%Study Room
Keys; 9.73%
Books; 53.63%
Other; 1.91%
Challenges + Solutions: FundingLibrary materials budgetStudent technology feeClosure of other campus facilities
Challenges + Solutions: Wear + Tear
Equipment designed for individual use
May wear out prematurelyMay develop unforseen problems
Challenges: RetentionDaily overdue finesReplacement charge if unreturned
The “rental” problem8% Lost/Billed/Bursar
Solutions: RetentionAutomatic overdue + fine notices
“Morning after” emailsRemote disabling of iPads
Challenges + Solutions: MaintenanceSystems check laptops dailyUpdates to software/OS’sWear + Tear from multiple users
Cameras wiped on check-in
Challenges + Solutions: PrivacyLaptops wipe on logoutiPads wiped on weekly updates
Cameras wiped on check-in
Challenges + Solutions: Support
Instructions from manufacturer
“Quick start” guidesTraining for staff?Support from service desk only
Challenges + Solutions: Support
Systems check laptops dailyInstructions from manufacturer“Quick start” guidesTraining for staff?Support from service desk only
Challenges + Solutions: Power supply
Charging cordsExtra batteriesPower Inn: 250 unit charging station
Challenges:
