something old, something new, something borrowed, something blue…

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Something old, something new, something borrowed, something blue… Jill Manthorpe & Jo Moriarty September 2011

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Something old, something new, something borrowed, something blue…. Jill Manthorpe & Jo Moriarty September 2011. About us…. http://www.kcl.ac.uk/schools/sspp/interdisciplinary/scwru/. Improvements in data collection. - PowerPoint PPT Presentation

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Page 1: Something old, something new, something borrowed, something blue…

Something old, something new, something borrowed, something blue…

Jill Manthorpe & Jo MoriartySeptember 2011

Page 2: Something old, something new, something borrowed, something blue…

About us….

20 Apr 2023 2

http://www.kcl.ac.uk/schools/sspp/interdisciplinary/scwru/

Page 3: Something old, something new, something borrowed, something blue…

Improvements in data collectionNational Minimum Data Set for Social Care

(NMDS-SC) - maintained by Skills for CareEmployer-led organisation responsible for the training

standards and development needs of the adult social care workforce in England

Secondary analysis of NMDS-SC by Dr Shereen Hussein http://www.kcl.ac.uk/schools/sspp/interdisciplinary/scwru/pu

bs/periodical/Better information on adult social care workforce in

England than in other UK countries

20 Apr 2023 3

Page 4: Something old, something new, something borrowed, something blue…

Social Care: an atypical workforce

Dominated by women

Horizontal and vertical gender segregation

Data sources: Social Trends 40 & Hussein, 2009, Social

Care Workforce Periodical (2)

20 Apr 2023 4

Page 5: Something old, something new, something borrowed, something blue…

Other examples….General - Social Trends 40 (2010)

Social care - Hussein, SCWP

Unemployment rates higher among people from black and minority ethnic groups than among White British people (Social Trends 40)

Rates of economic activity decline once people reach their 40s

Around 17 % from BME group compared with around 8 % in population as a whole

Almost 20 % are migrant workers

Only 12 % aged 18-25 Mean age is 42

20 Apr 2023 5

Page 6: Something old, something new, something borrowed, something blue…

From recruitment to retention

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Why people leave jobsUK 2008-2009 - Social Trends 40, 2010

Hussein, 2010, SCWP 8

Reason Per cent

Involuntary

Made redundant 25

Temporary job ended 14

Dismissed 3.2

Voluntary

Resigned 27.2

Family/personal reasons 6.2

Health 2.7

Retirement 2.1

Other 19.2

Reason Per cent

Involuntary

Made redundant 1.2

Temporary job ended 1.2

Dismissed 5.5

Voluntary

Contractual/nature of the work

11.4

Personal reasons 25.2

Career development/improved job

25.2

Retirement 4.1

Undisclosed/unknown 26.220 Apr 2023 7

Page 8: Something old, something new, something borrowed, something blue…

Recruitment & retentionAverage turnover rate of 15 % (Hussein, 2009)

Varies among employers (LoCS)Highest among direct care workersSkills for Care say that exit mainly takes place to

NHS or local authority employersBetter terms and conditions seem to be the main reason

hereWitnessing the loss of day centre staff?

20 Apr 2023 8

Page 9: Something old, something new, something borrowed, something blue…

PayMany social care jobs are paid at the level of

the minimum wageCurrently £5.93/€6.9 per hour (over 21) (£4.92 18-20 years)

Differences between sectorsExistence of a public/private sector pay divide (maybe not

top managers…)Pay rates (superficially?) better when working with people

receiving personal budgets/direct paymentsDifferential access to pensions and other employment

rights

20 Apr 2023 9

Page 10: Something old, something new, something borrowed, something blue…

Training & SkillsTraining seems to lead to improved job satisfaction (e.g.

Moriarty et al, 2010) but limited information as to whether this helps retention

Role of regulation in improving training?Positive impact of Nat. Minimum Standards (Gospel, 2008)

Biggest impact comes from seeing training as investment (Rainberd et al, 2009)

BUT limited access to training in specific areas such as dementia care (NAO, 2007) and PA work can be training free zone (PA strategy)

20 Apr 2023 10

Page 11: Something old, something new, something borrowed, something blue…

Opportunities for career developmentMost managerial and professional staff

have traditionally had experience of care work (Balloch et al, 1999)

No recent evidence if/how this has changedRole of human capital?Where do entry levels and professionalising the

workforce fit in with this?Many seem to leave to ‘better themselves’

20 Apr 2023 11

Page 12: Something old, something new, something borrowed, something blue…

Policy changesGovernment wants to see

Increase in numbers of people with personal budgets esp. direct payments Paid workforce may include family members/adult

fostering/shared lives (10k)New types of service and employers

Expansion of mutuals and co-operativesChanges to benefits system

To increase people in paid work and introduction of flexible age of retirement

Changes to immigration rules Cap on people coming from outside the European Economic

Area but larger EU !20 Apr 2023 12

Page 13: Something old, something new, something borrowed, something blue…

Taking one…ageOlder workers have certain views about

training…Flexibility on their termsEmployers will need to brush up on pension

interactionsDifferent rewards…Team dynamicsManagement stylesCreativity is not just for the young !

Page 14: Something old, something new, something borrowed, something blue…

Take home thoughts…Sector changes

Will personalisation lead to increased job satisfaction and retention?

Or more choices for workers?Will people want different jobs with ‘safety-net’ work?What can employers offer?How can sector hold on…

20 Apr 2023 14

Page 15: Something old, something new, something borrowed, something blue…

AcknowledgementsWe acknowledge the contribution of Skills for Care

for access to the NMDS-SC and the Department of Health for funding the analysis of the NMDS-SC and for its support for the Unit.

20 Apr 2023 15