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Gill White Commercial & Capability Director, CIPD @gillwhite4 [email protected] Shifting to Business Aligned Learning Shifting to Business Aligned Learning Future Focused Learning

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Page 1: Shifting to Business Aligned Learning - Human …assets.humanresourcesonline.net/conferences/2017/TDA2017/...Towards Maturity research: Unlocking Potential 91% of staff like to be

Gill White Commercial & Capability Director, CIPD

@gillwhite4 [email protected]

Shifting to Business Aligned LearningShifting to Business Aligned Learning

Future Focused Learning

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The world of work is changing fast – Learning must evolve

WorkRise in services

TechnologyGlobalisation

WorkforceMultigenerational Mobile-transientMore qualified

WorkplacePart-time flexibleHome-working

New digital skills

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From Unlocking Potential by Towards MaturityFrom Unlocking Potential by Towards Maturity

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9 Shifts in Learning

Where are we now?

What “Steps into the Future” might we consider?

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57%

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1. Actively involve business leaders in learning decisions

2. Use strategic business objectives to determine learning priorities

3. Focus on the end results4. Integrate with HR and talent

strategy5. Demonstrate business value6. Ensure staff understand their

contribution7. Enjoy proactive management

commitment

7 Habits of Highly Aligned L&D Team - Towards Maturity7 Habits of Highly Aligned L&D Team - Towards Maturity

Steps into the Future

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25%57% 21%

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From Unlocking Potential by Towards MaturityFrom Unlocking Potential by Towards Maturity

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Steps into the Future

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25%57% 21%

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Attention

Generation

Emotion

Spacing

The science behind learning design: the brain The science behind learning design: the brain

Dr. Lila Davachi, Dr. Tobias Kiefer, Dr. David Rock and Lisa Rock ©NeuroLeadership Institute 2010

Steps into the Future

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Reticular Activating System

Amygdala

Dopamine

The science behind learning design: the brain The science behind learning design: the brain

Dr Judy Willis – radteach.com

Steps into the Future

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25%57% 21%

50% 10%50%

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Moving to a curated model requires a change in mindsetMoving to a curated model requires a change in mindset

Accepting overload: accept this is the new norm

Maintaining curiosity:keep seeking new sources

Committing time to filter: dedicate to find value

Staying tech-savvy:keep abreast of technology;

Changing to self-service: asynchronous learner led

Steps into the Future

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Harold Jarche’s – Seek, Sense, ShareHarold Jarche’s – Seek, Sense, Share

Seek Sense Share

How can we bring the web to us in the time we

have available?

How can we and others add value and context to

the resource?

How will learners access the resources …

Platform? Push? Pull?

Steps into the Future

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25%57% 21%

50% 10%50%

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• One in three organisations state classroom trainers reluctant to adopt new technology

• 10% of L&D staff do not feel they have the permission to experiment

erpetuating the mytherpetuating the myth

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Towards Maturity research: Unlocking Potential Towards Maturity research: Unlocking Potential

91% of staff like to be able to learn at their own pace

48% of staff use their personal mobile to access learning

88% learn more by finding things out for themselves

14% of L&D practitioners now using curation, 63% are experimenting and 32% plan in next 2 years

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• Integrate UGC into your offering• Encourage & celebrate peer to peer learning• Create Subject Matter Networks (smn’s)• Acknowledge and value multi learner paths

Steps into the Future

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25%57% 21%

50% 10% 32%50%

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From Unlocking Potential by Towards MaturityFrom Unlocking Potential by Towards Maturity

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1 - YouTube2 - Google Search3 - Twitter4 - PowerPoint5 - Google Docs/Drive6 - Facebook7 - Skype8 - LinkedIn9 - WordPress10 - Dropbox11 - Wikipedia12 - Yammer

Jane Hart’s 2016 Top 200 Learning ToolsJane Hart’s 2016 Top 200 Learning Tools

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25%57% 21%

50% 10%50% 32%

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Bite-sized optionsBite-sized options

Consider …

• Learning snacks• Café style• Mobile friendly-

e.g. podcasts/ video

Steps into the Future

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25%57% 21%

50% 10%

82%70% 82%

50% 32%

8%

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1. Revenue/ Usage2. Speed to Market/ Rapid goal achievement3. Quality4. Visibility5. Risk Management 6. Flexibility/ Agility7. Cost Control8. Business Engagement/ Customer Satisfaction9. Right Product10.More Enjoyable

Steps into the Future

10 Benefits of Agile Learning Design10 Benefits of Agile Learning Design

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25%57% 21%

50% 10%

70% 82% 86%

50% 32%

8%

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Why digital learning?Why digital learning?

1. Supporting a dispersed workforce2. Just in time learning in the flow of work3. Multi-generational methods4. Bite-sized resources5. Enabling self-directed learner choice6. Producing co-created resources7. Accessibility in own time8. Saving costs in time and money

Steps into the Future

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So what’s next?

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It’s not the strongest of the species that survive, nor the mostintelligent, but the ones most responsive to change

Charles Darwin, Naturalist

Metamorphosis driven by unsustainable environments

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Spanning the gulf in practice

Business alignedMetrics drivenScience-based

Curator-conciergeUser choiceMore social

Just in time in flow & Regular bite sized

Agile DesignDigital-mobile

L&D driven agenda Little meaningful data

Good ideasPoor Learning Experience

Creating from scratchPrescriptive offer

Mainly formal Delayed delivery & Occasional

feastsSlow DesignFace to face

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Driving the New Learning Organisation May 17

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Modern L&D is making a massive difference

In top 10% of L&D organisations …

72% increased productivity through learning (norm 28%)

65% report improved application of learning (norm 21%)

62% respond faster to business change (norm 24%)

21% revenue increase (norm 10%)

21% improvement in staff engagement (norm 17%)

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Questions

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If you want to look at our development programmes designed to help you become a Future Focused Learner contact us at:(65) 6338 4528 [email protected]@cipdasia