Introducing …

PART I WHO ARE WE?

SCORE SOLUTIONS COMPANY LIMITED

Location : Town-in-town Area, Bangkok

Tel : +66 (0) 2530 7857 (10 Auto lines)

“We Lower Your Business Handicap for Success”

Founded in 2004

Capital Investment is THB 10.0 MB

Number of staffs is 88 personnel

Number of clients has been over 30 companies in both private and governmental organizations including Healthcare Industries

ABOUT US

DivisionalLayer

DepartmentalLayer

Business Development

Sales & Marketing

Business Solutions

Finance & Accounting

HR & Legislation

Admin

Projects

R&D

Technical Support

Sales

Marketing

Corporate Relationship

BOD Layer

Management Layer

Partners & Investors

ORGANIZATIONAL LAYER

Strong & firm commitment with clients and partners

Own our high-quality and standard flagship products

Collaborating with regional sources for high-quality native resources

Continuously improving skills and knowledge of our organization and resources

MISSION

• TDCRC #2066B• TQS:ISO15504• Software Park’s Business Incubator #7• SIPA• Federation of Thai Software Industries• iTAP (Industrial Technology Assistant Program)• RFID Thailand Network

MEMBERSHIP

1. Manufacturing and Trading Organizations with turn-over THB500M+

2. Private-own Health Care and Hospitals

3. Governments and State Enterprises

4. Insurance

CURRENT MARKET CHANNEL

1. Solution Development Services

2. Application Consultancy Services

3. IT Outsourcing Services

4. Business Process Improvement and

Re-engineering Consultancy Services

BUSINESS DOMAIN

SOLUTION DOMAIN

ระบบการจั�ดการแบบประก�นภั�ย

Researching on current IT’s trend/demands and new technologies

Developing to improve competency of our current Flagship Products

Developing new high-demand-with-quick-sell products with integration to our Flagship Products

Integrate software solutions with cutting-edge technologies, such as RFID, Barcode Readers, and Finger Scanner

SERVICE DOMAIN

OUR FLAGSHIP PRODUCTS

OUR VALUED CUSTOMERS- PRIVATE SECTION

OUR VALUED CUSTOMERS- GOVERNMENT & HOSPITALS

Wide knowledge and hand-on experiences horizontally and vertically

Handful ready-to-use Development Platforms and Interfaces

Skillful in Technology Deployment Precise in systematical documentation 100% Fail-Proof from over 30 clients in

the past 7 years

COMPETITIVE ADVANTAGES

PART II HOW DO WE WORK?

• Project Charter• PMP (Project Management Planning)• Email and documentation confirmation (MOM)• Change Request (CR)• Version-controlled• Issues/Defects Logging and Tracking• Project Library (Repository System)• Quickie (Weekly Report)• Delivery Acknowledgement (DA)• SLA 90% for any after-sales service within 1-hour of

the response time

OUR PROJECT POLICIES

Internal - Out External - In

ISO 12207

ISO 29110

TQS*:ISO15504

* TQS = Thai Quality Software assessed by the ISO15504 Standardization

OUR STANDARDIZATION

TQS STANDARDIZATION

IMPLEMENTATION Methodology – SCORES®(TQS:ISO15504 Certified)

TRAINING METHODOLOGY

Conceptual Training

User Training

Software Testing

Unit Test

Integration

Test

Systems Test

User Acceptant

Test.

Admin Level

Process Level

Trainer Level

Operation

Level

Administrator

Process

Module

User Operation

SOLUTION DEVELOPMENT METHODOLOGY - Rapid prototyping model

SQL*Server 2005 Enterprise Edition

MS Visual Studio 2005 Team Suite

ASP.NET (.NET v2.0)

VB.NET (2005)

AJAX Technology

Viewers / Web Browsers

Crystal Report Suite

•MS Project 2007

PM

•Windows SharePoint Service (WSS)

Doc

•Visual Studio Team System

Dev

TOOLS & TECHNOLOGIES

SUPPORT SERVICES

Our After-Sales Support include the following services:1. On-site Supports

System Health Check Routine Consultancy Services as requested

2. Web Support Ticketing & Tracking System www.scoresolutions.co.th/websupport

3. Call Support +66 (0) 2664 2948 (10 Auto lines)

Help Desk Phone Support Support Service Basic Option Draw

Business Hours (8:00 am to 6:00 pm) Extended Business Hours (6:00 am to 10:00 pm)

24 x 7 Hot Line Support Bilingual (English / Thai ) Additional Languages E-Mail Support Web Problem Log (24 x 7) Web Knowledge Base Access to Helpdesk Demo Database Maintenance of Private Copy of Demo Database

Operations Maintenance

Support Service Basic Option Draw

Installation of software upgrades

Installation of service patches

Operations trouble shooting assistance

Travel Costs (out of Bangkok)

Phone Support

Phone Support Service Option Pricing

Basic support Included

Basic Language Support (English, Thai) Included

Additional Language Support 100,000 / language

Extended Business Hours Support 06:00 – 8:00 100,000 / year

24 hour hotline 100,000 / year

WEB SUPPORTwww.scoresolutions.co.th/websupport