sap user experience strategy
DESCRIPTION
Presentatie gegeven door Theo Bolta en Ed Brouwer tijdens het SAP User Expereince Event op 19 maart 2014TRANSCRIPT
Theo Bolta, NL4B Ed Brouwer, SAP NL 19 maart 2014
SAP’s User Experience Strategy
© 2014 SAP AG. All rights reserved. 2
Consumer user experience is the new standard for enterprise applications …
The World is Changing
© 2014 SAP AG. All rights reserved. SAP User Experience 3
Technology (feasibility)
Business (viability)
DESIGN INNOVATION
Human Values (usability, desirability)
How to achieve Design Innovation for UX?
© 2014 SAP AG. All rights reserved. SAP User Experience 4
Gebruikers-
tevredenheid
Waarom focus op user experience?
Voordelen: business case…
Data- & proces-
kwaliteit
Gebruikers-
productiviteit
Kosten van
personalisatie
Trainingstijd
© 2014 SAP AG. All rights reserved. SAP User Experience 5
Top use
scenarios
Core use scenarios Specific customer value
use scenarios
The SAP User Experience Strategy
Existing Applications
RENEW ENABLE
Renovation Enablement Tools
(eg. SAP Screen Personas and SAP UI5 dev tools )
NEW
New Applications
Usa
ge
/R
ea
ch
SAP Fiori
This is the current state of planning and may be changed by SAP at any time.
© 2014 SAP AG. All rights reserved. 6
ENABLE NEW RENEW
UX DESIGN SERVICES
SAP USER EXPERIENCE STRATEGY
© 2014 SAP AG. All rights reserved. 7
ENABLE NEW RENEW
SAP USER EXPERIENCE STRATEGY
UX DESIGN SERVICES
© 2014 SAP AG. All rights reserved. SAP User Experience 8
Recalls Plus MyRunway PhotoTribe Fan Experience
Have you seen these consumer apps from SAP?
© 2014 SAP AG. All rights reserved. 9
© 2014 SAP AG. All rights reserved. 10
ENABLE NEW RENEW
SAP USER EXPERIENCE STRATEGY
UX DESIGN SERVICES
© 2014 SAP AG. All rights reserved. SAP User Experience 11
Side Panels
Floorplan Manager (WDA)
HTML5
RENEW the most widely-used scenarios Harmonize and simplify UIs for key roles
Entry Point User/Role Applications & Content
(delivered with each enhancement pack)
SAP NetWeaver Business Client
…
© 2014 SAP AG. All rights reserved. SAP User Experience 12
SAP Fiori Keep Simple Things Simple
© 2014 SAP AG. All rights reserved. 13
ENABLE NEW RENEW
SAP USER EXPERIENCE STRATEGY
UX DESIGN SERVICES
© 2014 SAP AG. All rights reserved. SAP User Experience 14
Floorplan Manager (for FPM screens*)
*: for CRM Web UI screens use CRM WebUIF
SAP Screen Personas (for SAP GUI screens)
SAPUI5 Application Development Tools
Key Enablement Tools
© 2014 SAP AG. All rights reserved. SAP User Experience 15
ENABLE customer specific value scenarios Example: SAP Screen Personas for SAP GUI
‘Do-it-Yourself’ to your specific needs
© 2014 SAP AG. All rights reserved. 21
ENABLE NEW RENEW
UX DESIGN SERVICES
SAP USER EXPERIENCE STRATEGY
© 2014 SAP AG. All rights reserved. SAP User Experience 22
How do we bring the “SAP screen” to the end user
© 2014 SAP AG. All rights reserved. SAP User Experience 23
“screen advise” for end-user roles Harmonize and simplify UIs of key roles
© 2014 SAP AG. All rights reserved. SAP User Experience 24
Fiori or ‘Fiorized’ HTML5 apps Harmonize and simplify UIs of key roles
© 2014 SAP AG. All rights reserved. SAP User Experience 25
Top use
scenarios
Core use scenarios Specific customer value
use scenarios
The SAP User Experience Strategy
Existing Applications
RENEW ENABLE
Renovation Enablement Tools (eg. SAP Screen Personas)
NEW
New Applications
Usa
ge
/R
ea
ch
SAP Fiori
This is the current state of planning and may be changed by SAP at any time.
© 2014 SAP AG. All rights reserved. 26
Thank You
experience.sap.com