sap pharmaceutical - questionnaire 20140123

8/12/2019 SAP Pharmaceutical - Questionnaire 20140123

1/18


2/18

Vietnamese

C bao nhiu xng sn xut, chi nhnh ? Chng phn b nh thno Cn thnh h khc tnh Cch thc t chc b phn mua hng ( vd c bao nhiu nhm muahn M hnh Danh mc nhm hng ha ca cng ty ?

H thng ca bn c khong bao nhiu m hng cho m i loi (nguynliu, thnh phm, bn thnh phm ? ( 100, 1000 ) Tn hng ha sdn n n n t in Anh tin Vit ?Cng ty bn c nh ngha cch t m hng ha cha ?

Bn c dng Hng ha t bit khng ? (hng ha dch v, hngkhn un l i trLoi m vch cng ty bn ang s dng ?Chun quc t hay m vchrin ?Bn c dng quy trnh b sung hng ha hay k hoch cung ngnguyn vt liu hay khng ?

Bn c dng quy trnh th hi gi - so snh gi nh cung cp khng ?

Bn c dng quy trnh yu cu mua hng t cc phng ban ?M t quy trnh ph duyt cho vic mua hng ( ph duyt yu cumua hng t cc phng ban, n t hng, lnh chuyn hng ) ?

Cc loi n t hng bn s dng ? ( Mua trong nc, nc ngoi,mua ti sn mua dch v vn hn hm ?Cc iu kin v gi mua hng ? ( gi net, gi vn chuyn, chit khu,hi uan hn tn Bn c dng chit khu nh cung cp khng ?

M t ngn gn quy trnh tr hng cho nh cung cp ?Cng ty bn c dng hnh thc hng k gi ca nh cung cp khng ?M t s b quy trnh hng k gi ( Nu c ) ?

Cng ty bn c dng hnh thc hng gia cng khng ? M t s bquy trnh hng gia cng ( Nu c ) ?

Cc x l quy trnh nhp kho ?

Cng ty c nhng hnh thc chuyn kho no ( t xng ny nxn khc kho n n kho khc ?Bao lu bn kim k tn kho ?

S lng gia dch mua hng & kho hng thng ? ( 1000, 5000 .. )

Nhng vn kh khn hin ti ang c quan tm, mong munc ci tin tron h thn mi.


3/18

Answer / Tr li


4/18

Seq Module Sub module Question

1 PP Org How many production plants in your company?Please named

the plant and main products for each plant.

2 PP Org How many Production areas in each Plant? Please describle

main functions of each roduction areas.

3 PP BusinessProcess What is your manufacturing method? Please describle how doyou get requiements, how do you do planning and how do you

do roduction excution rocesses.4 PP Business

Process

Do you track production order for each specific customer

order?5 PP Business

Process

How does your company run Material Planning(for both

roduce Products and rocure Raw material ?6 PP Business

Process

How often you run Material Planning(for both produce Products

and rocure Raw material ?7 PP Business

Process

Does your company have extenal processing or sub-contract

o eration rocesses? Please describle!8 PP Business

Process

Does your company have re-work process? Please describle!

9 PP BusinessProcess

Does your company's processes require any related to co-product or by-product.

10 PP Business

Process

What are the production cycle times? What is included in the

production cycle time?

11 PP Business

Process

Does your company require Capacity Management ?

12 PP Business

Process

During Production excution, do you need Inspect quality of

roduct for each o eration?13 PP Business

Process

How you manage shop floor control ? (Before, in processing,

finish,)

14 PP BusinessProcess

Do you track production order for each specific customerorder?

15 PP Business

Process

Current Difficulties/ Troubles ?


5/18

Vietnamese

C bao nhiu nh my sn xut trong cng ty ca Anh Ch?Hy lit k cc nh my v cc sn phm chnh ca tng nhm .Mi nh my sn xut c bao nhiu khu vc sn xut? M tchc nn chnh ca tn khu vc sn xut.

Phng php sn xut ca bn l g? Hy m t cch bn tipnhn yu cu sn xut, cch bn ln k hoch sn xut, cchbn thc hin sn xut.Bn c qun l, chia lnh sn xut cho tng n t hng?

Cng ty ca bn thc hin vic ln k hoch cho sn xutthnh hm v mua n u n liu nh th no? h m tHy cho bit tn xut ln k hoch sn xut v mua hng trongcn t ca bn?Cng ty bn c quy trnh gia cng bn ngoi? Hy m t ccu trnh .

Cng ty ca bn c quy trnh sn xut ti ch? Hy m t quytrnh n

Trong cng ty ca ban c quy trnh sn xut no to ra ngthi nhiu thnh phm?

Mt chu k sn xut ra mt sn phm ht bao lu? Nhngbc no tham gia vo vic tnh ton chu k sn xut ca snhm?

Cng ty ca bn c cn qun l, ln k hoch, nh gi vcng xut?Trong qu trnh sn xut, bn c cn kim tra cht lng snhm cho cc cn on sn xut?

Bn qun l vic sn xut xng nh th no (trc khi snxut, ghi nhn cc thng s trong qu trnh sn xut, sn xuthon thnh ?Bn c qun l, chia lnh sn xut cho tng n t hng?

Nhng vn kh khn hin ti ang c quan tm, mongmun c ci tin tron h thn mi.


6/18

Answer / Tr li


7/18


1 QM Org How many plants have Quality Control and Quality assurance

dea artment.2 QM Business

Process

Do you have any inspection processes related to Procurement?

Please describle!3 QM Business

Process

During production execution, do you have any inspection activities

and record results for inspection products in each operations?Please describle!4 QM Business

Process

After Production execution finished, do you need QA or QC release

roduct before roduct can be sold?5 QM Business

Process

Before raw material issue to production, do you need inspection

raw material first?6 QM Business

Process

Do you receive complaint from customers? Please describle how

ou do it?7 QM Business

Process

How many Inspeciton characteristics in your company?

8 QM Business

Process

How do you track maintainace calibration or quality of equiment?

9 QM Business

Process

Do you require quality certificates from suppliers and/or do

customers require quality certificates from you? Describe theprocesses used to obtain/track/provide quality certificates

10 QM Business

Process

Do you have any inspection processes at supplier locations? Please

discrible11 QM Business

Process

Do you have any inspection processes for goods return from

customer because of an kinds of reason?12 QM Business

ProcessDo you have stability study processes for your product?

13 QM Business

ProcessDo you have any process to capture all complain from customers

relate to product quality

14 QM Business

Process

Current Difficulties/ Troubles ?


8/18

Vietnamese

C bao nhiu nh my c kim sot cht lng v m bo chtln .Bn c thc hin vic kim tra cht lng i vi nguyn vt liu muav? H m t u trnh Trong qu trnh sn xut, bn c cc hnh ng kim tra cht

lng sn phm v ghi nhn kt qu kim tra cho tng cng on haykhn ? H m t nsau khi sn xut xong, bn c cn b phn QA, QC ph duyt chtln sn hm ln na trc khi sn hm c th bn?Trc khi nguyn vt liu chuyn n kho cho sn xut, bn c cnhi kim tra cht ln ca n u n vt liu?

Bn c thc hin vic ghi nhn nhng phn hi ca khch hng vcht ln sn hm? H m t cch lm ca bnC bao nhiu tiu ch kim tra cht lng trong cng ty ca bn.

Bn qun l cht lng ca cc thit b o lng hay cc thit b cnun l cht ln nh th no?

Bn c cn phi qun l phiu chng nhn cht lng ca nh cung

cp? Cc khch hng ca bn c cn cc phiu chng nhn cht lngca bn? Hy m t quy trnh nhn, qun l hay cung cp cchiu chn nh n cht l n .

Bn c thc hin vic kim tra cht lng ti nh cung cp haykhn ? H m t u trnh nBn c thc hin quy trnh kim tra cht lng i vi hng tr v cakhch hn v bt c l do ?Bn c quy trnh nghin cu n nh ca cc sn phm?

Bn c cc quy trnh ghi nhn li nhng phn hi ca khch hng v

cht lng hng ha v dch v?

Nhng vn kh khn hin ti ang c quan tm, mong mun

c ci tin tron h thn mi.


9/18

Answer / Tr li


10/18


1 SD Enterprise

Structure

How many selling entitie (Sales Organization) are

responsible for establishing terms of sale do you have in

our enter rise structure?2 SD Enterprise

Structure

Which markets (Distribution Channel) do you sell? (Retail,

Whosales Domestic Ex ort etc3 SD Enterprise

Structure

Which product divisions (product lines) do you have?

4 SD Enterprise

Structure

How many sales office do you have? A sales office is a

h sical location res onsible for sales.5 SD Enterprise

Structure

How many sales group do you have? There are groups of

people responsible for processing sales of certain products

or services.

6 SD Enterprise

Structure

How many production plant do you have?

7 SD Enterprise

Structure

How many storage location at each plant do you have?

8 SD Enterprise

Structure

Within each plant, how many area (from which you ship)?

Example different shipping points for different types of

material, or all types of material are shipped at the same

shipping point.

9 SD Master Data Which types of customer do you have? (Domestic & Foreign,

10 SD Sales

processing

Do you have any special sales order processing? (convert

sales orders from quotations, consignment process, return

order process, replace process, free of charge delivery,

order-related Billing process, specific sales by export, stock

11 SD Pricing

Conditon

Which Master Data combinations do you base your pricing

on? (Sales Organization, Distribution Channel, Sold-to Party,

Material Material Grou etc ...12 SD Pricing

Conditon

Do you offer discount to your customers? If so, what are

they based on?

13 SD Others Current Difficulties/ Troubles ?


11/18

Vietnamese

C bao nhiu t chc bn hng chu trch nhim cho vic thit lp cciu khon kinh doanh trong cu trc ton cng ty/ t chc ca bn?

Cng ty/ t chc ca bn ang kinh doanh theo knh phn phi no?Bn l bn s ni a xut khu

Cng ty/ t chc ca bn kinh doanh nhng dng sn phm/ ngnh hng

no?C bao nhiu vn phng bn hng?

C bao nhiu nhm bn hng?

C bao nhiu nh my sn xut?

C bao nhiu kho hng ti mi nh my sn xut?

Trong cng mt nh my sn xut, c bao nhiu khu vc (m t hngc vn chuyn i)? V d: c nhiu im giao hng khc nhau cho ccloi mt hng khc nhau, hay tt c cc loi mt hng u c giao cng mt im.

Nhng nhm khch hng no c qun l hin ti?

Cng ty/ t chc ca bn c s dng quy trnh bn hng no c bitkhng? (chuyn i n hng t bng bo gi, quy trnh k gi, quy trnhtr hng, i hng, giao hng khng thu tin, bn hng khng c sn,bn hng xut khu, quy trnh iu chuyn hng ni b )

Cng ty/ t chc ca bn nh gi sn phm da trn tiu ch no? (Tchc bn hng, knh phn phi, khch hng, mt hng, nhm mt hng

...Cng ty/ t chc ca bn chit khu cho khch hng da trn c s no?(v d chit khu theo khch hng, theo nhm khch hng, theo tnh,theo m t hn nhm m t hn ...Nhng vn kh khn hin ti trong qun l bn hng ang c quantm mon mun c ci tin tron h thn mi.


12/18

Answer / Tr li


13/18


1 FI Org How many legal entities in your Organization structure ?2 FI Org How many subsidies, branches do you have ?

3 FI Determine the smallest units of your corporate structure

which are to be used as the basis for financial statement

4 FI Org Do you have any Accounting/ ERP Software current use ?

Describle ?5 FI Org How many person in Accouting Dept ? Responsibliity for each

part ?

6 FI GL Do your posting periods correspond to the calendar months?

Is your fiscal year identical with the calendar year?

If your fiscal year is not identical with the calendar year,

please provide a schedule of period closing for the past,

current and next year.

7 FI GL In which currencies do you want to the reports generated?

8 FI GL Describle COA you using currently9 FI AR Which departments are responsible for the maintenance of

customer data? If more than one department, describe the

res onsibilities of each?10 FI AR Which types of customer do you have? (Domestic & Foreign,

)11 FI AR Do you have one-time customers ?12 FI AR Do you have vendors who are also customers ?

13 FI AR Describe the structure of your current customer numbering

scheme ?

14 FI AR What are your terms of payment for your customers

15 FI AP What types of vendors do you have (domestic, foreign,

a ment address etc. ?16 FI AP How do you want vendor numbers assigned in the R/3

System? Name your criteria for manual and automatic

number assignment. Describe the format of manually

assi ned vendor numbers17 FI AP What are your terms of payment for your vendors ?

18 FI FA Depreciation Method ?

19 FI FORM &REPORT Please list form and reports used in Accounting Department ?

20 FI Others Current Difficulties/ Troubles ?


14/18

Vietnamese

C bao nhiu cng ty, chi nhnh ?C bao nhiu cng ty con, chi nhnh c lp, ph thuc ?

Cu trc t chc nh nht cn lp bo co ti chnh, cn ipht sinh, bo co li l, bng cn i k ton cui k?

Hin ti cng ty c ang s dng phn mm k ton vhn mm ERP no khn ?

Hin ti phng k ton c bao nhiu ngi, v trch nhimca tng ngi c lin quan n h thng k ton nh thno?K k ton/Nm ti chnh c cng vi lch nm dng lchkhng? Nu nm ti chnh khc vi lch nm th vui lngcung cp chu k thi gian cho nm ti chnh/k k ton hinti ca cng ty.

H thng bo co k ton ca cng ty ang s dng loi

tin t no ngoi tin VND khng ?M t h thng ti khon k ton hin hnh ca cng ty.Phng ban no chu trch nhim qun l danh mc khchhng?

Nhng nhm khch hng no c qun l hin ti?

Cng ty c nhm khch hng vng lai khng?Cng ty c nhm khch hng va l nh cung cp khng?

M t cu trc nh m qun l khch hng hin ti

Cng ty c nhng hnh thc thanh ton no dnh cho khchhnCng ty hin ang phn loi v qun l nh cung cp nhth no?M t cu trc nh m qun l nh cung cp hin ti

Cng ty c nhng hnh thc thanh ton no dnh cho nhcun c Phng php khu hao ti sn cng ty gm nhnghn h no?

Lit k cc form mu s dng phng k ton ?Nhng vn kh khn hin ti trong cng ty qun l kton ang c quan tm, mong mun c ci tin trongh thn mi


15/18

Answer / Tr li


16/18


1 CO CCA For Sales and Admin Cost, do you have analyse for

each de artment ?2 CO CCA What is organization level for analyzing Sale and

Admin Cost ?3 CO IO What are kind of events, tasks you want to analy

cost / revenue ?CO IO Do you have planning/ budget for each event, task

?4 CO PCA Do you have analyse profit and lost for internal

areas of responsibility ? (under company level).

Please describle details ?5 CO PA Which characteristics information do you have for

gross margin (revenue, cost of good sold) analyzing

? exam le6 CO PC What is price control of Raw material, Semi-finished

goods, Finished goods ? (moving price, standard

rice 7 CO PC Describle the process of product costing calculation

?8 CO PC How to allocate Production Overhead cost for

roduct ?9 CO CO Describle the planning process in company ?

lanin cost lannin rofit 10 CO CO Current Difficulties/ Troubles ?


17/18

Vietnamese

i vi chi ph bn hng v chi ph qun l c phn tchc cho mi hn ban ?Phn tch chi ph bn hng v qun l theo cp t chc notron cn t ?Nhng dng hot ng, s kin no bn mun phn tch

chi h doanh thu ?C ln k hoch/ kim sot chi ph cho cc hot ng skin ?C phn tch li nhun cho tng cc mng hot ng kinhdoanh (di cp cng ty) ? Hy m t chi tit

Phn tch li gp (doanh thu, gi vn hng bn) cho nhngchiu thng tin phn tch no ?

S dng gi g cho vt t, bn thnh phm, thnh phm(gi trung bnh, gi chun,)

M t qui trnh tnh gi thnh sn phm ?

Phn b chi ph sn xut chung cho sn phm nh th no?M t qui trnh ln k hoch trong cng ty ? ( k hoch chih li nhun

Nhng vn kh khn hin ti trong qun l ang cquan tm, mong mun c ci tin trong h thng mi.


18/18

Answer / Tr li

sap pharmaceutical - questionnaire 20140123

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