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    ASEAN DISASTER RISK FINANCING & INSURANCEFORUMNovember 8 10, 2011

    Jakarta, Indonesia

    Microfinance in ASEAN

    Eric Duflos, Regional Manager for East Asia and the Pacific, CGAP

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    Table of Content

    1. What is CGAP?

    2. What is Microfinance? What is FinancialInclusion? Who are the key actors?

    3. Global challenges and opportunities forfinancial inclusion

    . ren s an success s or es n

    5. Microfinance and Natural Disasters

    6. Next steps

    2

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    1. What is CGAP?

    3

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    CGAP: an independent policy and research center

    CGAP is an independent policy and research center dedicated toadvancin financial access for the world's oor.

    It is supported by over 30 development agencies and private foundationswho share a common mission to alleviate poverty.

    , ,standards, develops innovative solutions and offers advisory services togovernments, service providers, donors, and investors.

    At a glance:

    7 locations: offices in Washington DC and Paris, with 5 regionalrepresentatives based in Abidjan, Dhaka, Moscow, Nairobi, and Ramallah

    ~ s a ~70 countries with CGAP activities

    150,000+ copies of CGAP publications distributed annually

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    CGAP Priorities

    Understanding of client demand

    Increase understanding of needs of different market segments

    Expand range of delivery models To promote broad set of financial services at lower costs

    Encoura e conducive olicies and re ulations

    Su ortin field in advancin res onsible financeagenda

    Su ort donors to im rove effectiveness

    5

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    2. Definitions and Actors

    6

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    Questionforparticipants

    and for what purpose?

    7

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    What is Microfinance?

    Microfinance = Financial services for the poor

    Diverse institutionsproviding

    Permanent access

    to

    A wide variety of quality services

    to

    A broad range of poor and low-income peopledelivered

    Cost effectively

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    What is Financial Inclusion?

    Financial inclusion is a state in which all workin a e

    adults, including those currently excluded or underservedby the financial system have effective access to the

    credit, savings, payments and transfers, and insurance.

    Financial inclusion goes beyond microfinance and includesSME financing.

    9

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    Key actors in financial inclusion

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    The clients: Poor households everywhere have veryactive financial lives

    Formal

    Informal

    11

    Source: Collins, Daryl, Jonathan Murdoch, Stuart Rutherford, and Orlando Ruthven. 2009. Portfolios of the Poor: How the World'sPoor Live on $2 a Day. New Jersey: Princeton University Press. Slide from Collins, et al, May, 2010

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    FinancialServiceNeeds

    Life Cycle Investment

    Birth

    Education

    Businessinvestments

    Marriage

    Funeral

    Purchasing land

    and other assets

    Emergencies

    improvement

    Injury

    Theft

    Harvest School fees

    Natural disasters Recurrent festivals

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    Differentclientsegmentsneeddiverseservices

    Estimated livelihood segment sizingon peop e

    World population < USD 2 a day 2,640Credit Savings Insurance

    ,

    Low-wage salaried 300

    Unemployed 100

    Consumption

    credit ?

    Casual laborers 365

    Micro-entrepreneurs 160

    Pastoralists 40

    Workingcapital

    Fishermen 40

    Small holder farmers 610

    Agriculturalfinance ?

    13

    Source: Oliver Wyman 2008

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    Questionfortheparticipants

    microfinance in your respective countries?

    14

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    MICRO Maincategoriesofproviders

    Private commercial banks (e.g. ACLEDA, Xac Bank)

    . .

    A variety of government-run and/or government-ownedfinancial service entities (e. . China Postal banks)

    NGOs (e.g ASA in Bangladesh)

    Commercial finance (and leasing) companies Informal actors (e.g. moneylenders supplier credit)

    Financial cooperatives (e.g. RCCs, CECAM)

    ew p ayers on e scene: Nonbank retail agents supporting branchless banking models

    (e.g. gaz stations in Brazil, pharmacies in Pakistan)

    Mobile phone operators and nonbank prepaid card issuers (e.g.

    Safaricom MPESA)

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    Actors at the Meso LevelMESO

    Market Infrastructure

    Financial infrastructure Payments and clearing systems,local capital markets

    Information infrastructureand transparency

    MIS, auditing, rating, benchmarking,credit bureaus

    Technical supportservices

    esearc compan es,universities, training andtechnical assistance providers,technology firms

    dissemination Associations, networks

    Wholesale Financing Investment funds, apexes

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    Actors at the Macro LevelMACRO

    Prime Minister and cabinet Parliament, regulators Ministry of Finance Central bank Other ministries (agriculture, planning, social affairs)

    , Local authorities Unions, political parties, and other

    socioeconomic/political organizations

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    Prudential and Nonprudential RegulationsMACRO

    Prudential Regulation

    savings, and financial system from

    contagion

    Controls financial solvency of regulatedinstitutions and stabilit of the s stem Governs the conduct of business (fraud,

    Involves understanding and protectingthe core health of institutions

    Does not involve government taking

    , .

    Is relatively difficult, intrusive, andex ensive

    Tends to be easier to administer

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    Interventions that Hinder MicrofinanceMACRO

    Provision of subsidized credit directly by state banks or othergovernment institutions

    High costs for government

    High risk of politicization

    Creates unfair competition

    Debt forgiveness High costs for governments and providers

    Negatively impacts credit culture

    Creates disincentives for roviders/funders to enter market

    Interest rate ceilings

    (see next slides)

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    Do Interest Rate Ceilings Protect the Poor?MACRO

    Interest rate ceilings may lead to marketcontraction

    MFIs often respond by

    withdrawing from more costly markets (e.g.,

    rural/remote areas

    becoming less transparent about total loan costs

    Clients often are driven to informal providers

    (moneylenders)

    = Bad for poor customers

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    What Is a Conducive Macro-Level (Policy)Environment?MACRO

    Financial stabilityFinancial stability

    romotes a sta e econom c, nanc a , an ega env ronment or m cro nance

    Enables the development of sustainable microfinance services and institutionsthat grow with their clientseliminating subsidized, short-lived programs

    Encourages institutions to operate efficiently

    Adapts traditional collateral requirements to poor clients

    Improved accessImproved access

    emoves po cy arr ers o e pro a e prov s on o verse m cro nanceservices

    Facilitates the use of information and communication technologies (ICTs) andnonbank retail channels to reduce costs of delivering financial services toclients

    Protection of clientsProtection of clients

    Promotes consumer protection and market conduct regulations

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    3. Global Challenges and Opportunities

    Challenges

    Huge unmet demand Going beyond credit

    Reducing costs a n a n ng oc a m ss on Resisting external shocks

    22

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    Questionfortheparticipants

    to banking accounts in developing

    23

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    Huge unmet demand: 2.7 billion working-ageadults without access to formal financial services

    75 to 100

    50 to 75

    25 to 50

    Adults without an account (%)

    Central Asia &

    0 to 25

    No data

    High income OECDand non-OECD

    50%East Asia &

    Pacific

    Middle East &

    North Africa

    South Asia

    5 %

    Sub-Saharan

    % show the averagepercent of unbankedpopulation

    Africa

    88%Latin America andCaribbean

    60%

    24Source: CGAP and Workd Bank Group. 2010. Financial Access 2010. Washington, D.C.:World Bank Group. Map shows percent of households without a deposit or loan account inan institution (Banks, Savings Banks, MFIs)

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    The poorest dont just need credit

    Creditmighthelp Otherservicesmighthelp

    food aid

    health services

    ve oo s

    social development

    financial services

    self-confidenceentre reneurshi

    lack of self-confidenceday-to-day life

    good health

    social capital

    nessesisolation

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    Need for better understanding of enterprisesegmentation

    Self-employed

    Microenterprise Very SmallEnterprise

    SmallEnterprise

    eve o

    formality(registration/taxes)

    o

    registeredNot taxpayer

    os y no reg s ere

    Mostly not taxpayer

    ar a y reg s ere

    Partially taxpayer

    u y reg s ere

    Taxpayer

    Type ofemployees

    Self 1-4 employeesmainlyfamily members

    < 5 employees,also out of family

    >5 employees,includingtechnical staff

    Businessorganization

    Singleperson

    Integrated inhousehold

    Some separationfrom household

    Clear businesscycle and staffspecialization

    nterna rate oreturn

    g g e um ow

    FinancialNo writtenrecords

    Weak recordsSome documentation

    Financial recordsbills a ments

    Financialstatements

    26

    report for up to a year

    Source: Team analysis; based on interviews with Financial Institutions, Finscope FSM segmentation tool, and desk research

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    ReducingthecostofMicrocredit

    Interest Yield Trends 2003-2006

    27Source: Rosenberg CGAP 2009

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    Informal financial services are less reliable and moreexpensive: Indian example data

    Underlyingneed

    Manis financialstrategy

    Cost of informalservices

    Cost of formalservices

    Intra-year liquidity Pawning jewelry 180% annualized Credit card 24% APR onmismatch with local money

    lenderoverdrawn amount

    Long-termsavings

    Investment in goldand agricultural

    Fluctuates with goldprices and land

    Mutual funds,fixed deposits

    Approximately4-5% real rates of

    5-10xhigher

    .correlated withrainfall

    Short-termsavings Physical savings athome Zero nominalreturns Bank account 3.5% nominalreturns poorerfamilies

    Emergency loantowards medicalemergency

    100 day loan 50% annualized Personal loan 14-16% APR

    -

    improvement loan

    investment

    contribute to othervillage feasts

    improvementloan

    Remittance Informal provider Unreliable,3-5%

    Bank or postalremittance

    0.5% till Rs. 10,000-- declining

    28

    Source: IFMR Trust.

    services thereafter forincreasing amounts

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    Maintaining the social mission of microfinance

    October 22, 2009

    Wall Street Journal, October29, 2010

    Mainstream Indian and

    IPOs PrivateE uit

    cro nance oa poses

    question of profit andexploitation

    international banks have

    backed the microlendingindustry in India with more

    year, with private-equityfunds pouring more than

    $250 million into theSeptember 29, 2010

    Times of IndiaConsumerAbuse?

    industry in India last yearalone

    Ten days ago, Zaheera Bi, 46,of Kabrasthan Street inYemmiganur town committedsu c e una e o o era e eharassment from a micro-finance firm.

    29

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    Resisting exogenous shocks

    2008: Food and Fuel Crisis

    -

    2010: Andhra Pradesh 2011: Arab S rin

    Impact of Food crisis on MFIs portfolio

    2012 ????

    15

    20

    25

    5

    10

    Only 3 out of 45MFIs say theirorganization has

    0

    56.8% 43.2% 35.1% 27.0% 13.5%

    Our PAR (portfolio at Our loan portfolio has The default rate has Our loan portfolio has The share of very

    not beenaffected by thecrisis

    30

    as a consequence of

    the crisis

    the crisis

    consequence of the

    crisis

    portfolio has

    decreased

    Source: CGAP survey with 42 leading MFIs in 2008

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    Global Challenges and Opportunities

    Opportunities

    Innovation branchless banking G2P

    Donor support Responsible FI Role of Government

    31

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    Access to finance has important benefits to households

    1. Building 2. Smoothing 3. Managing

    . -

    32

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    Questionfortheparticipants

    transaction costs?

    33

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    Innovation can help reducing transaction costs

    Useexisting Useexisting

    reta

    infrastructure

    technology

    34

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    Innovation: Branchless Banking

    deliveryoffinancialservicesoutsideconventionalbankbranchesusingin ormationan communicationstec no ogiesan non an retai agents.

    k nt nt

    Ba

    Age

    Clie

    35

    On average branchless banking services are 19%

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    On average, branchless banking services are 19%cheaper than banks

    4.8

    % BB cheaperthan banks

    2.1

    2.4

    3.9

    2.8

    2.8

    Receivin

    Sending 12%24

    1.6

    5.2

    3.3

    3.7

    Medium-term savings

    Short-term safekeeping

    Branchless

    -43%

    50%

    7.4

    3.4

    8.4

    6.9

    High Usage

    Bill Payments50%

    12%

    6.5

    2.97.5

    .

    Kenya Bank Customer

    M-PESA Customer

    14%

    PriceUS$

    Note: Prices are based on one month usage of services. Data was received on actual average transactions byM-PESA and Kenya Bank customers to develop these use cases.

    PPP)

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    Branchless banking spreading globally

    100

    96

    80

    40

    60 1 in 4

    2220

    0

    Live branchlessbanking

    implementations

    Implementations with>1 million registered

    users

    37

    Sources: CGAP, Coffey International

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    G2P has the potential to increase Financial Inclusion

    Globally: 170 million low income individuals receive some form of regular payment from theirgovernments

    FocusforFinancialInclusion

    GovernmenttoPerson

    (G2P)Payments

    SocialSafetyNet

    (SSN)Programs

    (wages,pensions)SocialTransfers NoncashSupport

    Conditional

    TransfersFood

    Tobetteroff

    employees

    Workfare

    UnconditionalTransfers

    PriceSubsidies

    FeeWaivers

    Tolow

    income

    employees

    170

    mil

    Nearly half of the 40 social transfer schemes launched since 1999

    feature electronic delivery - But globally fewer than 1 in 4 G2Precipients get payment into financially inclusive account

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    Donors commit $21.3 billion to Microfinance

    Total Commitments to Microfinance as of December 2009: $21.3 billion*

    41 Public Donors and

    Investors(Multilaterals, Bilaterals, DFIs)

    r va e onors anInvestors

    (Foundations, Institutional andRetail Investors)

    .$6.7 billion

    90 Microfinancenves men

    Intermediaries(MIIs)

    pexes

    5.6 n

    $7.5Apexes

    1.9 n12.7 n 1.1 n

    n

    cro nance(Support for microfinance at all levels of the financial system: retail, market infrastructure, and policy)

    * CGAP surveys capture 85 to 95% of the total cross-border funding to microfinance

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    Finance inclusion is becoming more responsible

    Initiatives improve financial

    CONSUMERS

    RESPONSIBLEFINANCE

    Consumers organize and

    advocate for responsible finance Consumers know rights, act

    res onsibl avoidINDUSTRY

    Providers adopt and implementClient Protection Principles(CPPs)

    over-indebtedness

    Power of feet

    policy and processes + funderssupport CPP implementation

    Providers offer appropriateproducts + innovation in

    Implements consumer protectionregulation disclosure rules, faircontracts etc.

    service delivery Industry adopts and reports on

    ESG standards

    Mandates effective recourse andsets standards for self-regulation

    Champions consumer awarenessand financial capability

    Reaches out to industry andconsumer representatives

    40

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    Governments increasingly supportive: G20 GPFI

    9 Principles for innovative financial inclusion,elaborated and acce ted b all in Toronto

    Principles and link withthe Standard Setting

    Partnership with the main SSBs: FATF, BCBS,CPSS, IAIS, IADI + OECD, FSB

    Bodies1

    2010 stocktaking report Scaling-up SME accessto financial services in the developing worldSME Finance

    2 14 winning proposals of the SME Finance

    Challenge

    New subgroup, but which will build upon importantwork already completed on data by somecountries/institutions

    Data and Target Setting3

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    4.TrendsandsuccessstoriesinASEAN

    42

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    GrowthinclientsinASEAN

    Borrowers and De ositors EAP

    12,000,000

    14,000,000

    6,000,000

    8,000,000

    , ,

    Borrowers

    Depositors

    2,000,000

    4,000,000

    Source: MIX Market 2011 Data represent totals. Excluding BRI and PSBC

    -2007 2008 2009 2010

    2010 Mix data for all Asia

    43

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    ReturnsonAssetsareStable

    Source: MIX Market.

    7%

    ROA EAP (Median)

    4%

    5%

    6%

    rcent Cambodia

    Indonesia

    1%

    2%

    3%Pe

    Philippines

    Vietnam

    44

    0%2006 2007 2008 2009 2010

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    PortfolioatRisk(PAR>30days)islowerthanglobal

    Source: MIX Market.

    45

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    MainTrendsfromCSFIBananaSkin

    .2. Reputation3. Credit Risk

    4. Liquidity

    .2. Credit Risk3. Inappropriate regulation

    4. Reputation. nappropr a e egu a on . orpora e overnance

    Fastest risers 1. Credit Risk2. Com etition

    1. Competition2. Re utation

    3. Political Interference4. Mission Drift5. Liquidity

    3. Credit Risk4. Mission Drift5. Management Quality

    46

    Q i f i i

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    Questionforparticipants

    strategy for microfinance or financial

    47

    ASEANcountriesaredevelopingnationalstrategies

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    REGION COUNTRY

    MENA Egypt, Jordan, Syria, Tunisia, Yemen

    SOUTH ASIA Nepal, Pakistan

    EAST ASIA & PACIFIC Cambodia, Fiji, Indonesia, Lao PDR, Malaysia, Philippines,Solomon Island, Thailand, Vietnam, PNG

    AFRICA Benin, Burkina Faso, DRC Congo, Congo Brazzaville, Cte

    d'Ivoire, Ethiopia, Gambia, Ghana Liberia, Madagascar,Mali, Malawi, Mauritania, Mozambique, Niger, Nigeria,Rwanda, Sierra Leone, Senegal, Tanzania, Togo, Uganda,Zimbabwe

    EUROPE AND CENTRALASIA

    Kyrgyz Republic, Russia, Uzbekistan

    48

    LAC Brazil, Mexico

    Source: CGAP Research 2007 and 2011 - In red some of the latest countries

    P li I i th R i

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    PolicyIssuesintheRegion

    Governments la a si nificant roles in financialinclusion in the region both at the policy and retail levels(e.g. Vietnam, Lao PDR, Thailand, Malaysia, Indonesia)

    egu a ory success s or es n am o a, e pp nesand Malaysia (consumer protection)

    There is a two s eed develo ment: Re ulatorframeworks are not optimal yet in several large markets(Vietnam, Myanmar, Thailand)

    g emp as s on s a e an mo e s n some coun r es

    Increasing attention on consumer protection

    49

    Cross border funding in East Asia is increasing rapidly

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    Crossborder funding inEastAsia is increasing rapidly

    CommitmentstoMicrofinancefor EAPasofDecember2009:$1.5billion*27 Public Donors and

    Investors(Multilaterals, Bilaterals, DFIs)

    Investors

    (Foundations, Institutional andRetail Investors)

    .$0.55 billion

    42 Microfinance

    Intermediaries(MIIs)

    .

    Apexes

    . .

    $0.5Apexes

    .

    (Support for microfinance at all levels of the financial system: retail, market infrastructure, and policy)

    * CGAP surveys capture 85 to 95% of the total cross border funding to microfinance 50

    Top funders of microfinance in Asia

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    Topfunders ofmicrofinanceinAsia

    %ofCommitmentstoEAP Four out of the five top

    receiving 5 countries are inASEAN.

    WorldBank 10%AsDB 6%

    China, Indonesia, Vietnam,Cambodia, Philippines,

    represent ~80% of total

    IFAD 6%

    GTZ 5%

    commitments to EAP.

    51

    ASEANSuccessStoriesinFinancialInclusion:NGO

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    Transformations

    Card Bank Philippines

    Converting profitable branches into aan

    Started in 1986 as a social NGOserving landless women

    1997 licensed as rural bank

    Profitable branches converted into

    bank 267,000 micro-borrowers

    495,000 micro-depositors

    99.94% are women

    Insurance, housing loans, businessdevelopment centers

    ,

    Fully sustainable52

    ASEANSuccessStoriesinFinancialInclusion:NGO

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    Transformations

    ACLEDA Bank in Cambodia

    From a project to the bank with the largestou reac n am o a

    Started in 1993 as a national NGO formicro and small enterprises'eve opmen an cre .

    2003 received a full banking license

    266,000 micro-borrowers 703,151 micro depositors (dec 2010)

    Launched a regional training center

    Ex anded in Lao PDR

    Fully sustainable

    53

    ASEANSuccessStoriesinFinancialInclusion:State

    k f

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    BankReforms

    BRI Indonesia

    Convertin a loss makin statebank into profit microfinance units

    Before 1984 subsidized inefficient state

    Established Unit Desas microfinance profitcenter

    IR deregulation in 1983

    4.5 million borrowers

    m on epos ors

    Diversity of clients and services (16% ag.loans)

    Resisted Asian crisis IPO in 2003 nowhighly profitable

    54

    A policy success story in the Philippines?

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    ApolicysuccessstoryinthePhilippines?

    Central Bank took a test and see approach by allowing nonbank agentsto function as a remittance agent

    Regulation s a s e ru es or agen s o carry ou Issued e-money regulation in February 2009

    Business

    Banks and nonbanks are allowed to play, so we see bank-led andnonbank-led models (i.e. SMART Money vs. GCash)

    One-half of active mobile money users are unbanked

    Customeradoption

    Intensive users are 40% more likely to live within 5 minutes of an agent

    1-in-10 unbanked users save of their family savings in a mobile wallet

    Microfinance and Natural Disasters

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    MicrofinanceandNaturalDisasters

    56

    Impacts of Disasters on Clients and MFIs

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    ImpactsofDisastersonClientsandMFIs

    Loss of livelihoods

    Destruction of homes Trauma

    ClientLevel

    Damage to infrastructureLoss of portfolio (high delinquency)InstitutionLoss of files/informationLiquidity issues, cant lendStaff losses / trauma

    Level

    What are the minimum steps for MFIs to be prepared?

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    Incor orate disaster risk into their exisitin riskmanagement systems (e.g.):

    Insure all physical assets

    Back-up data

    Keep minimum of cash in branches

    Arrange potential emergency borrowing

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    How does micro-insurance help clients and MFIs

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    re are?

    Desi nin effective and affordable micro-insurance fordisasters is challenging (sufficiently diversified outreach

    is biggest challenge)

    Therefore caution is required when considering micro-

    insurance as a ma or disaster relief tool

    MFIs may however offer life, health and loan insurances

    which can be helpful most often in collaboration with areputable insurance company.

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    How can MFIs help clients ability to withstand andrecover from disasters?

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    recover from disasters?

    Savings is the most useful financial service to prepare

    key (but requires regulation and supervision)

    em ttances can a so p ay a eyrole in preparing clients

    es eciall if tide with savin saccounts and once crisishappens (e.g. Haiti)

    Housing improvement loans canalso help clients be better

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    prepare

    ExpandServicesthatareinDemand

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    p

    Credit Emergency loans Housing loans

    MoneyTransfers

    Can be a major source of income pre and post-crisis

    Getting cash into the communities is fastest/easiest way torecovery (particularly for communities with large numbersof immigrant workers such as Haiti, Sri Lanka)

    Savings Demand increases after disaster (Sri Lanka, India, Aceh) Offer voluntary, stop compulsory

    Leasing Better than in-kind grants, restores assets without marketdistortions

    Works as screen only those serious about their

    Insurance Limited experience for MFIs partner with providers Difficult product for natural disasters given covariant risk

    What immediate steps should MFIs take inresponse to natural disasters?

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    response to natural disasters?

    Take stock of key assets & establish crisis task force

    Ensure safety of key resources Review impact on clients

    ase 1:

    Stocktaking

    Monitor and follow up with clients

    Design product modification (e.g.

    Phase 2:resc e u e re nance c ange me o

    Design new products (e.g. emergency loans)Monitoring

    Institute liquidity management obtaining liquidity

    support if needed Revie health of portfolio and set aside reserves Develop new products as part of reconstruction

    ase :

    Focus on

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    What kind of adjustments should and should notbe made with clients loans after a disaster?

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    be made with clients loans after a disaster?

    No blanket rules: all loans need to be evaluated on caseby case

    Decision to re-schedule should be based on detailedassessmen o c en s emporary oss o ncome

    Refinancing (larger loan) can be appropriate for those

    who have lost roductive assets. Write off should be last resort

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    Questionforparticipants

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    get involved in relief activities?

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    Under what circumstances should MFIs getinvolved in relief activities?

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    MFIs always want to help but they have to be carefulabout ettin involved in activities which are outside theirexpertise

    MFIs can conduct assessment, and help relief agenciesa e ear y s age

    MFIs should not remain involved in relief long after the

    disaster as the could be erceived as hand outagencies

    In short they need to help but

    be smart about it

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    Examplesofinvolvementindisasterreliefefforts

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    Identif needs of clients / communities

    Partner with relief distribution efforts

    Partner with grant providers but MFIsshould avoid direct disbursement

    In sum, facilitate and coordinate

    Example:Sareeram SriLanka

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    Operates in the northern area of Sri Lanka

    se n ras ruc ure ve c es an s a o

    distribute relief until govt agencies arrived (2-3

    Helped move people to camps

    immediate needs

    of affected people

    Limitations of microfinance in post disaster

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    Alone microfinance cannot solve the livelihood andeconomic issues faced by affected populations

    nanc a serv ces are not as cruc a as me ca serv ces,food distribution, shelter, infrastructure which require

    s ecialized a encies

    Placing over-ambitious

    can be dangerous

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    Microfinance &LivelihoodsFramework

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    Clients need to recover their livelihoods perhaps themost important focus after basic survival needs are met

    Sustainable livelihoods are those that can cope with, andrecover rom s resses an s oc s, w e no un erm n ngexisting natural resource base (DFID, WB)

    Microfinance is one way to support recovery ofsustainable livelihoods

    Other livelihoods support tools include cash/in-kind, ,

    Thingscangowrong:SriLanka2005(posttsunami)

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    Mix of grants and subsidized loans exacerbated

    harming the credit culture

    highlighted weak capacity, proliferating moreprograms when already too many

    Disbursement pressure

    donors (through apexes) challenged MFI sustainability

    6.NextSteps

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    KeyquestionsforPolicymakers

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    1. What part of the response should be targeting clients(in the form of relief)?

    . a par o response s ou e arge ng s owto structure this?

    3. Who gets the subsidy?

    4. How can we prepare for or lessen the impact of futurecrises?

    Revisit: PolicyandDonorResponse

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    What part of the response should be targeting clients?

    Channel separately from MF. Relief is needed and is an appropriateresponse. Scale of relief should match damage.

    What part of response should be targeting MFIs?. . .

    needs to balance needs of entire industry.

    Who gets the subsidy?

    Both clients and MFIs. Do not put pressure on MFIs to channelsubsidy to clients (via interest rate cuts, grants, etc).

    How can we re are or lessen the im act of future crises? Provide TA to MFIs on new products (savings, insurance). Help MFIs establish disaster preparedness plans. Invest in appropriate systems and help MFIs diversity portfolios.

    Suggestionsforgovernments

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    Promote regulatory and supervisory environment for micro-deposit taking savings and insurance which are most

    helpful for poor clients in times of disasters

    Ensure strong donor coordination in microfinance before,during and after disasters

    Inject liquidity through professional apexes whennecessary

    reng en capac y o s o e prepare

    Have good knowledge of the industry through robust dataand dia nostics of financial inclusion

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    Conclusions

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    Disaster creates both losses, but potential for

    u ythe crisis to determine strategy

    Need to ensure the right incentives are in place-

    Stay in touch

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    The MicrofinanceGateway

    Publications

    cgap.org

    Financial InclusionRegulation CenterSocial media

    76

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    Advancing financial access for the worlds poor

    www.cgap.org

    www.microfinancegateway.org