road and traffic incident management
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Road and Traffic Incident Management Presenters: Stefan Sanders (Senior Network Manager) Wayne Oldfield (Maintenance Contract Manager) Rotorua 17 -18 March. Introduction This presentation will cover: The history of Marlborough Roads and its approach to a one network delivery - PowerPoint PPT PresentationTRANSCRIPT
Road and Traffic Incident ManagementPresenters: Stefan Sanders (Senior Network Manager) Wayne Oldfield (Maintenance Contract Manager)Rotorua 17 -18 March
Introduction This presentation will cover:
The history of Marlborough Roads and its approach to a one network delivery
Maintenance and Operations review Historical Road maintenance contracts Network Outcomes Contact Conversion (NOC) How incident management is delivered through the NOC Incident Management – How well are we doing
Marlborough Roads is a unique office of the New Zealand Transport Agency which manages State Highways and MDC Roads as One Network. The network is maintained by using the new Transport Agency’s NOCSome History:
1989 – MDC outsourced its roading operations 1993 – Tendered Total Maintenance Management Contracts
(1st in NZ) 1999 – NZ govt considering road reform, birth of Marlborough
Roads model 2000 – Marlborough Roads office opens 2012 / 2013 Maintenance and Operations Review 2013 – Marlborough Roads is the first Road Controlling
Authority to convert the new NOC model
The Marlborough Roads Office is a NZ Transport Agency Office.The Transport Agency have a contract with the Marlborough District Council to Manage the Districts Roading Activities. This contract is known as the Local Roads Asset Management Agreement (LRAMA)This contract includes :
Funding Assisted Roading Programme Unsubsidised Roading Programme Corridor Management Transport Planning Parking
State Highway Network • 247 Km of Highways• 78 Bridges
Marlborough District Council• 874 Km of Sealed Road Network• 645 Km of Unsealed Road Network• 349 Bridges and 10 Jetties• D’Urville Island – 68km
Traffic Volumes• SH Traffic Volumes 400 – 20,000 vpd• Local Roads: High Volume Urban 8000 – 15,000 vpd 2% of the network1500km < 500 vpd
Marlborough Issues Development – Urban and Rural Forestry (excess of 2 M tonnes per annum) Viticulture- (72% of NZ wines originates from Marlborough) 24,000
hectares of vineyard, 250,000 tonnes of grapes processed.
Marlborough Issues (cont..) Aquaculture (70% of NZ Mussels and 80% of NZ Salmon) 2,800 Hectares
of marine farm in the Marlborough Sounds Tourism (Marlborough Sounds, Wineries). Gateway to both islands, Port Marlborough and Inter – Island Ferries
Natural Events: Storms/flooding/snow Earthquakes! Huge variation in climate
Understanding Our Customer Needs It is hugely important we understand our customers needs. This is not only
for delivering Levels of Service but also when it comes to dealing with incidents
Marlborough Region has a network of Ratepayers and Residents’ Groups Marlborough Roads staff meet at least once a year with all of these groups
Understanding Our Customers Needs (cont..)
Marlborough Roads staff attend the MDC Assets and Services Committee meeting
Regular consultation with local Councillors
Chamber of Commerce
Road Transport Association
Automobile Association
Police
Regular Lifelines Group Meetings and Exercises
Incident Management PRE NOC Pre NOC conversion
Marlb North and South – maintenance contracts Professional Services contract
The consultant managed incidents with the contractor on behalf of the Marlborough Roads
Marlborough Roads main function were press and stakeholder relations
M&O Review The Transport Agency reviewed its Highways and operations staff structure to
ensure successful delivery of the NOC Subsequently significant changes were needed in how the Transport Agency
would manage its future business New roles were created:
Journey Manager: ensure state highway operations provide effective and efficient end-to-end journeys, with a specific focus on moving people and freight.
Maintenance Contract Manager: ensure a consistent delivery of the NOC Network Managers: Corridor and Network Management
Highway Manager
Journey Manger
Senior Network Manger
Network Manager
Technical Assistant
Maintenance Contract Manager
Marlborough Roads Structure
NOC Conversion Marlborough Roads converted its three existing contracts
Subsequently an un incorporated JV - HEB Construction Limited and Opus International Consultants
The Emergency Procedures and Preparedness Plan: defines the roles, practices and procedures in preparation for and during an incident response event.
NOC – Incident Response Maintenance Specification section 5 and 6 Any event such as accidents, spillages, floods, fires….. Responding to crashes and other events
Typical works include: Assisting police and emergency services – TM and clean up Repairing and make safe the road assets Removal live animals and abandoned vehicles Slip removal
Incident Management to Date:
• We have managed several incidents since the conversion.
Earthquakes in July and August 2013 Several storm events on the local road network, which resulted in twenty
or so road closures and diversions Landslips
Incident Management to Date:
In August 2013 we encountered a significant earthquake magnitude 6.6 depth of 8km
The earthquake, including significant aftershocks, was centred on Lake Grassmere Roads and bridges in that area suffering significant damage.
SH 1 was closed for approximately 18hrs as a number of large slips were cleared
Bridge approaches were levelled and cracking repaired. To compound problems heavy rain following the earthquake made emergency
repairs difficult and caused additional damage, slips, surface flooding etc.
Earthquake Response 16/08/2013 Was not declared as a Civil Defence Emergency The event was managed by the Marlborough Emergency Management Team at
the MEM centre Marlborough Emergency Management operates under the “Coordinated
Incident Management Systems (CIMS)
Incident Controller
Operations
Police
Ambulance
Roads (Journey Manager)
Council Services
Marlborough Lines
Welfare
Planning Intelligence Logistics Comms
CIMS In Practice
CIMS In Practice Journey Manager based at the MEM centre communicating with Marlborough
Roads team Marlborough Roads Team co-ordinated works out in the field with the JV Journey Manager keeping Incident Controller aware of what is happening in the
field Journey Manager briefing both the Mayor and the Highway Manager for hourly
press releases
Thank You