SURAIDRAN A/L G SONMUGAM

OBJECTIVE: To obtain a position that enables me to explore as much experience and knowledge for professional growth. To adopt the method on the current job situation in order to achieve organization goal.

Personal Details

Address : No. 52-1 Jalan Dutamas Seroja 2, Telephone No. : 03-6251 2348Taman SPPK Segambut, Mobile No. : 017-302 707151200 KL. Email : suraidrans@gmail.com

Date of Birth : 22 Feb 1980 I/C No. : 800222-10-5293Nationality : Malaysian Gender : MaleMarital Status : Married Religion : Hindu

Educational Background

Highest Education Second Highest EducationLevel : Bachelor Level : STPMField of Study : Business Administration (Hons) Result : 4AsCGPA : 3.76 (First Class Honour) University : Sek. Men. Raja AliUniversity : University Malaya Location : Kuala Lumpur

Employment History

Company Name : RHB Bank Berhad Consumer Recovery Centre.Industry : BankingPosition Title : Executive Division : Consumer Collection & Recovery Date Joint : June 2004 till current

Work Description

1) Department : Restructuring & Rescheduling Period : June 2004 till 2009

Specialized in managing and monitoring Non Performing Loan (NPL) includes several types of products such as Mortgage (Islamic and Conversional) and Overdraft

Specialized in managing and monitoring NPL & PNPL Negotiate loan restructuring/rescheduling and settlement Reporting processes whereby to prepare monthly NPL report, variance report, status

report and attending to problem loan committee’s meeting up to board of directors. i.e. loan > RM 10 million

Prepare proposals and memos for management’s approval Prepare letter offer to borrowers based on management’s approval

2) Department : Litigation Period : 2010 till 2013

Initiate and monitor litigation processes against Non-Performing Loan (NPL) to ensure that timely actions is taken to intensify recovery and liaise with solicitors, court and land office on on-going cases

Initiate and monitor litigation processes for Civil & Foreclosure Monitor auction and post auction process Monitor written down and written off accounts to recover bad debts Prepare statement for bankruptcy procedure

3) Department : Internal Compliance, Shared Services, Training & ProjectsPeriod : 2013 till present

Supervise Command Centre’s day to day operations including Field Visit Team (Product: Mortgage, Credit Card, Personal Loan, Hire Purchase)

Prepare and submit weekly and monthly reports within turnaround time Allocate daily assignments of field accounts to field visit staff Monitor the visitation files to ensure they are completed within turnaround time Monitor the collections of field accounts. Attend to internal and external customer’s query & complaints Attend to all queries from field visits officers. Ensure daily cheque collections are updated in the log book. Prepare and analyze report for collections performance statistics, to be reviewed by HOD Prepare memos and proposals for administration purpose includes budgeting, compliance

circulars, etc Perform field visits (outstation visit) on ad hoc basis for audit purpose Ensure the team do not fail internal and external audits

Top Skills

Skill Proficiency

1. Microsoft Office Excellent2. Banking System Excellent

(Advance Loan System (ALS), IMPACT, Bank Trade System, Credit Card System (CardPAC), Banking Deposit System (BDS), Digital Credit Recovery Management System (DCRMS) – Involved in UAT (user acceptance test) and system enhancement project.

Language Proficiency

Language Spoken Written

English Yes YesBahasa Malaysia Yes Yes

Additional Information

Availability : One month noticePossess Own Transport : Yes and willing to travelExpected Salary : RM 7,000.00 (negotiable)

Personal Strengths

1. Self motivated and results-oriented with good leadership skills.2. Independent, outgoing and act as a good negotiator for recovery of payments from loan

defaulters.3. Mature, self-initiative driven, able to work independently and under pressure.4. Excellent level of computer literacy.5. Work well in-group and customer relations. 6. Ability to learn and re-learn in a fast changing situation and willing to improve

weaknesses and adapt to other’s opinion and well with people at all level.

Referees

1. John Pragas Chinasamy 2. Sree Ganesan Manager, Fraud Review Personal Financial Consultant,Fraud Management MCIS Zurich Insurance.Group Operational Risk Tel: 016-2137177Alliance Bank BerhadHP: 016-3239722 Tel: 03-2604 3457 (ext 3457)