JOHN BRYAN TRONCOSOGilroy CA, 95020

johnbryantroncoso@gmail.comCell Phone: (408)500-5382

ObjectiveTo obtain a Network Security position utilizing my client services experience, administrative skills, and IT and Network Security education and experience within a growing organization.

Professional Summary: Cisco Routers: OS command structure, basic router configurations and security using access lists to create firewalls Configuring both LAN and WAN ports to accept various protocols on the network Copy and manipulate configuration files; router security through use of passwords Windows XP/7/Windows Server 2008, Configured Active Directory and Technology & Process

Education:

HEALD College, Milpitas, CAAssociate in Applied Science Degree in Information Technology and Network Security

(Graduated: October 2014)Dean’s list throughout 2013-2014 (4.0 GPA)

Skills:

Windows Operating System Backup and Recovery Computer Hardware installation PC upgrades and troubleshooting Microsoft Office Proofreading

Data Processing System Analysis Computer Configuration and Server installation Customer Service Exploring TCP/IP subnetting Remote Desktop

Work Experience:

Church Of God in Christ Jesus, Gilroy, CAPC Technician November 2013 - Present

Over 2 years hands-on experience in installation, troubleshooting and configuration of computer systems Hands-on experience in A/V input and output devices, buses, operating system and application software Profound ability to investigate and examine technical problems Working experience with windows 7, Vista and XP operating systems Exceptional knowledge of LAN and WAN Knowledge of networking protocols and different topologies

CompuCom / Cisco, Milpitas, CANetwork Security – IT Technician – Intern July 14, 2014 – October 8, 2014

Upgraded more than 100 PCs and Laptops,hardware reconfiguration and assembly Assisted Network Department for troubleshooting different cases on fiber optics line, modules, switches, routers and power

supply IBM PC T-43p, T-60, T-60p, X-60s, and W-500, Troubleshooting through Net Meeting BIOS updates, NTFS, and directory domain, traveled between Cisco building to check on routing cable, and network

connections

Gap Outlet, Gilroy, CACashier July 10, 2010 – October 2, 2012

Provide Customer Service Bag items sold Provide information about items and make buying suggestions Issue receipts and refunds