Reginald Way Sr Resume

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    Reginald Way Sr. Security Specialist/ Consultant5712 White Avenue Baltimore, Maryland 21206

    Phone# (443) 722-4420

    Email: waysway@hotmail.com

    Objective: To obtain a position where I can advance and learn new skills while using theknowledge that I have already developed through various classes, certifications and years of

    experience.

    Qualifications Summary:

    Licensed Private Investigator

    Inspiring Trainer and Supervisor

    Security Clearance

    Proficient in Microsoft Office Suite,

    Lotus Notes

    Former TQM Council Leader for

    Johns Hopkins Hospital

    Former Operations Manager for

    Johns Hopkins Hospital

    Professional Experience:

    Manager of Security and Parking, Bon Secours Baltimore Hospital, Baltimore Maryland, 05/2007- Present

    Provide 24 hour security services to the patients, visitors and co-workers

    Maintain daily operations of security department; budgets, payroll, training, and

    managing 25 security officers

    Oversee security services at 6 off-site facilities

    Collaboratively develops, implements, and provides oversight to the facility that address

    safety, security, emergency preparedness, and life safety

    Identify safety risks followed by making safety practices improvement recommendations

    Monitor and revise safety policies and procedures to assess adherence to regulatory

    standards, including but not limited to JCAHO, OSHA, MOSA and NFPA

    Provide ongoing in-services related to safety and security

    Conducts environmental and hazard surveillance rounds

    Demonstrates respect and regard for the dignity of all patients, families, visitors, and

    fellow employees to ensure a professional, responsible, courteous, and safe environment.

    Ability to balance multiple priorities simultaneously, ensuring the timely and accurate

    completion of each task while maintaining quality standards

    Posses positive communication and customer-service skills

    Operations Manager, Iverson Mall, Temple Hills Maryland, 2002-2007

    Maintained day to day operations of Facilities and Public Safety Departments

    Created duty rosters

    Resolved internal and external customer complaints

    Established contact with new contractors and architects Trained new hires

    Involved in recruitment and hiring process

    Processed payroll

    Disbursed payroll checks

    Reviewed budgets

    Created spreadsheets and databases

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    Facilities / Security Assistant Manager, Computer Science Corporation, Baltimore, Maryland,

    1999-2002

    Managed eight full time facility/ warehouse workers

    Worked closely with the Department of Commerce and the prime contractor, TRW, to

    ensure compliance with policies and procedures to support the Decennial Census 2000

    Data Capture Project

    Controlled form destruction and disposal of highly confidential Census Bureau materials

    Coordinated with DMIS and EDS to ensure an effective transfer of equipment for

    uninterrupted workflow

    Managed a 24/7 contractual security force of up to 60 including supervisory personnel

    Inspected and adjusted security systems, equipment and machinery for proper use todetect evidence of tampering

    Utilized Pro- Watch NT computerized control system to generate reports analyze trends

    and compile statistics

    Security Officer, Sinai Hospital of Baltimore, Baltimore, Maryland 1994-1997

    Patrolled and inspected property

    Enforced laws on property and deterred criminal activity

    Used radio and telephone communications to call for assistance

    Filed comprehensive reports/ logs outlining observations

    Created duty rosters

    Security Officer, College of Notre Dame of Maryland, Baltimore, Maryland 1993-2001

    Responded to emergency calls

    Deterred criminal activity

    Conducted safety and fire inspections

    Used radio and telephone communications to call for assistance

    Filed comprehensive reports/ logs outlining observations

    Created duty rosters

    Security Operations Manager/ Security Supervisor, Broadway Services Inc., Johns Hopkins

    Medical Institution 1991-1993

    Managed upwards of 120 security officers and supervisors respectively

    Promoted from Security supervisor to Security Operations Manager and TQM Leader

    Handled payroll, duty assignments and management of security personnel

    Resident Manager, Monocle Management, LTD, Baltimore, Maryland 1990-1992

    Supervised eight employees

    Performed general inspections on 300 unit apartment complex

    Resolved tenant complaints and accounts payable

    Loss Prevention Training Officer, Stouffer HarborPlace Hotel, Baltimore, Maryland 1988-1990

    Taught Safety and Fire Seminar for hotel employees

    Taught Security Officers Report Writing Fundamentals, Hotel Safety and Operation of

    Special Devices

    Assistant Store Manager, Burlington Coat Factory, Baltimore, Maryland 1986-1987

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    Performed opening and closing procedures

    Planned and directed meetings

    Assisted customers with product selection

    Resolved customer complaints

    Managed security contract, shipping and receiving

    Operations Manager/Security Director, Continental Realty Corporation at Reisterstown RoadPlaza, Baltimore, Maryland 1981-1986

    Trained security personnel in detection of shoplifters, report writing and aggressive

    patrols

    Taught the following seminars: Testifying in Court Proceedings, and Crime Scene

    Protection

    Managed facility maintenance crews for several shopping malls

    Promoted from Security Director to Operations Manager

    Handled accounts payable and accounts receivable

    Coordinated and implemented Staff Work Load Management seminars

    Held Top Secret Clearance on Census Project

    Education/ Certifications and Selected Accomplishments

    FEMA- IS-00100.HC Introduction to Incident Command System I 100 for

    Healthcare/Hospitals Emergency Management Institute US Department of Homeland

    Security, 2008

    FEMA- IS-00200.HC: Applying ICS to Healthcare Organizations. O-200 for Healthcare/Hospitals, Emergency Management Institute- US Dept of Homeland Security, 2008

    FEMA- IS-00700: National Incident Management System (NIMS), EmergencyManagement Institute- US Dept of Homeland Security, 2008

    Criminal Investigation, Baltimore, Maryland, 1996

    Certificate of Completion: Managing Aggressive Behavior & Team Building, Baltimore,

    Maryland, 1996 TQM Council Leader, Baltimore, Maryland 1993

    Certificate of Completion: The International Association for Healthcare Security and

    Safety, 1993

    Supervisory Training Certificate, Essex Community College, 1986

    Special Police Officer Certificate, Baltimore, Maryland, 1983

    High School Diploma, Maryland State Department of Education Pelco DX 8100 Installation/Operation Camera Monitoring Equipment Certificate

    Licensed Private Investigator State of Maryland

    References

    Excellent Professional References upon request.