reginald way sr resume
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8/14/2019 Reginald Way Sr Resume
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Reginald Way Sr. Security Specialist/ Consultant5712 White Avenue Baltimore, Maryland 21206
Phone# (443) 722-4420
Email: [email protected]
Objective: To obtain a position where I can advance and learn new skills while using theknowledge that I have already developed through various classes, certifications and years of
experience.
Qualifications Summary:
Licensed Private Investigator
Inspiring Trainer and Supervisor
Security Clearance
Proficient in Microsoft Office Suite,
Lotus Notes
Former TQM Council Leader for
Johns Hopkins Hospital
Former Operations Manager for
Johns Hopkins Hospital
Professional Experience:
Manager of Security and Parking, Bon Secours Baltimore Hospital, Baltimore Maryland, 05/2007- Present
Provide 24 hour security services to the patients, visitors and co-workers
Maintain daily operations of security department; budgets, payroll, training, and
managing 25 security officers
Oversee security services at 6 off-site facilities
Collaboratively develops, implements, and provides oversight to the facility that address
safety, security, emergency preparedness, and life safety
Identify safety risks followed by making safety practices improvement recommendations
Monitor and revise safety policies and procedures to assess adherence to regulatory
standards, including but not limited to JCAHO, OSHA, MOSA and NFPA
Provide ongoing in-services related to safety and security
Conducts environmental and hazard surveillance rounds
Demonstrates respect and regard for the dignity of all patients, families, visitors, and
fellow employees to ensure a professional, responsible, courteous, and safe environment.
Ability to balance multiple priorities simultaneously, ensuring the timely and accurate
completion of each task while maintaining quality standards
Posses positive communication and customer-service skills
Operations Manager, Iverson Mall, Temple Hills Maryland, 2002-2007
Maintained day to day operations of Facilities and Public Safety Departments
Created duty rosters
Resolved internal and external customer complaints
Established contact with new contractors and architects Trained new hires
Involved in recruitment and hiring process
Processed payroll
Disbursed payroll checks
Reviewed budgets
Created spreadsheets and databases
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Facilities / Security Assistant Manager, Computer Science Corporation, Baltimore, Maryland,
1999-2002
Managed eight full time facility/ warehouse workers
Worked closely with the Department of Commerce and the prime contractor, TRW, to
ensure compliance with policies and procedures to support the Decennial Census 2000
Data Capture Project
Controlled form destruction and disposal of highly confidential Census Bureau materials
Coordinated with DMIS and EDS to ensure an effective transfer of equipment for
uninterrupted workflow
Managed a 24/7 contractual security force of up to 60 including supervisory personnel
Inspected and adjusted security systems, equipment and machinery for proper use todetect evidence of tampering
Utilized Pro- Watch NT computerized control system to generate reports analyze trends
and compile statistics
Security Officer, Sinai Hospital of Baltimore, Baltimore, Maryland 1994-1997
Patrolled and inspected property
Enforced laws on property and deterred criminal activity
Used radio and telephone communications to call for assistance
Filed comprehensive reports/ logs outlining observations
Created duty rosters
Security Officer, College of Notre Dame of Maryland, Baltimore, Maryland 1993-2001
Responded to emergency calls
Deterred criminal activity
Conducted safety and fire inspections
Used radio and telephone communications to call for assistance
Filed comprehensive reports/ logs outlining observations
Created duty rosters
Security Operations Manager/ Security Supervisor, Broadway Services Inc., Johns Hopkins
Medical Institution 1991-1993
Managed upwards of 120 security officers and supervisors respectively
Promoted from Security supervisor to Security Operations Manager and TQM Leader
Handled payroll, duty assignments and management of security personnel
Resident Manager, Monocle Management, LTD, Baltimore, Maryland 1990-1992
Supervised eight employees
Performed general inspections on 300 unit apartment complex
Resolved tenant complaints and accounts payable
Loss Prevention Training Officer, Stouffer HarborPlace Hotel, Baltimore, Maryland 1988-1990
Taught Safety and Fire Seminar for hotel employees
Taught Security Officers Report Writing Fundamentals, Hotel Safety and Operation of
Special Devices
Assistant Store Manager, Burlington Coat Factory, Baltimore, Maryland 1986-1987
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Performed opening and closing procedures
Planned and directed meetings
Assisted customers with product selection
Resolved customer complaints
Managed security contract, shipping and receiving
Operations Manager/Security Director, Continental Realty Corporation at Reisterstown RoadPlaza, Baltimore, Maryland 1981-1986
Trained security personnel in detection of shoplifters, report writing and aggressive
patrols
Taught the following seminars: Testifying in Court Proceedings, and Crime Scene
Protection
Managed facility maintenance crews for several shopping malls
Promoted from Security Director to Operations Manager
Handled accounts payable and accounts receivable
Coordinated and implemented Staff Work Load Management seminars
Held Top Secret Clearance on Census Project
Education/ Certifications and Selected Accomplishments
FEMA- IS-00100.HC Introduction to Incident Command System I 100 for
Healthcare/Hospitals Emergency Management Institute US Department of Homeland
Security, 2008
FEMA- IS-00200.HC: Applying ICS to Healthcare Organizations. O-200 for Healthcare/Hospitals, Emergency Management Institute- US Dept of Homeland Security, 2008
FEMA- IS-00700: National Incident Management System (NIMS), EmergencyManagement Institute- US Dept of Homeland Security, 2008
Criminal Investigation, Baltimore, Maryland, 1996
Certificate of Completion: Managing Aggressive Behavior & Team Building, Baltimore,
Maryland, 1996 TQM Council Leader, Baltimore, Maryland 1993
Certificate of Completion: The International Association for Healthcare Security and
Safety, 1993
Supervisory Training Certificate, Essex Community College, 1986
Special Police Officer Certificate, Baltimore, Maryland, 1983
High School Diploma, Maryland State Department of Education Pelco DX 8100 Installation/Operation Camera Monitoring Equipment Certificate
Licensed Private Investigator State of Maryland
References
Excellent Professional References upon request.