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Reginald Way Sr. Security Specialist/ Consultant5712 White Avenue Baltimore, Maryland 21206

Phone# (443) 722-4420

Email: waysway@hotmail.com

Objective: To obtain a position where I can advance and learn new skills while using theknowledge that I have already developed through various classes, certifications and years of

experience.

Qualifications Summary:

Licensed Private Investigator

Inspiring Trainer and Supervisor

Security Clearance

Proficient in Microsoft Office Suite,

Lotus Notes

Former TQM Council Leader for

Johns Hopkins Hospital

Former Operations Manager for

Johns Hopkins Hospital

Professional Experience:

Manager of Security and Parking, Bon Secours Baltimore Hospital, Baltimore Maryland, 05/2007- Present

Provide 24 hour security services to the patients, visitors and co-workers

Maintain daily operations of security department; budgets, payroll, training, and

managing 25 security officers

Oversee security services at 6 off-site facilities

Collaboratively develops, implements, and provides oversight to the facility that address

safety, security, emergency preparedness, and life safety

Identify safety risks followed by making safety practices improvement recommendations

Monitor and revise safety policies and procedures to assess adherence to regulatory

standards, including but not limited to JCAHO, OSHA, MOSA and NFPA

Provide ongoing in-services related to safety and security

Conducts environmental and hazard surveillance rounds

Demonstrates respect and regard for the dignity of all patients, families, visitors, and

fellow employees to ensure a professional, responsible, courteous, and safe environment.

Ability to balance multiple priorities simultaneously, ensuring the timely and accurate

completion of each task while maintaining quality standards

Posses positive communication and customer-service skills

Operations Manager, Iverson Mall, Temple Hills Maryland, 2002-2007

Maintained day to day operations of Facilities and Public Safety Departments

Created duty rosters

Resolved internal and external customer complaints

Established contact with new contractors and architects Trained new hires

Involved in recruitment and hiring process

Processed payroll

Disbursed payroll checks

Reviewed budgets

Created spreadsheets and databases

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Facilities / Security Assistant Manager, Computer Science Corporation, Baltimore, Maryland,

1999-2002

Managed eight full time facility/ warehouse workers

Worked closely with the Department of Commerce and the prime contractor, TRW, to

ensure compliance with policies and procedures to support the Decennial Census 2000

Data Capture Project

Controlled form destruction and disposal of highly confidential Census Bureau materials

Coordinated with DMIS and EDS to ensure an effective transfer of equipment for

uninterrupted workflow

Managed a 24/7 contractual security force of up to 60 including supervisory personnel

Inspected and adjusted security systems, equipment and machinery for proper use todetect evidence of tampering

Utilized Pro- Watch NT computerized control system to generate reports analyze trends

and compile statistics

Security Officer, Sinai Hospital of Baltimore, Baltimore, Maryland 1994-1997

Patrolled and inspected property

Enforced laws on property and deterred criminal activity

Used radio and telephone communications to call for assistance

Filed comprehensive reports/ logs outlining observations

Created duty rosters

Security Officer, College of Notre Dame of Maryland, Baltimore, Maryland 1993-2001

Responded to emergency calls

Deterred criminal activity

Conducted safety and fire inspections

Used radio and telephone communications to call for assistance

Filed comprehensive reports/ logs outlining observations

Created duty rosters

Security Operations Manager/ Security Supervisor, Broadway Services Inc., Johns Hopkins

Medical Institution 1991-1993

Managed upwards of 120 security officers and supervisors respectively

Promoted from Security supervisor to Security Operations Manager and TQM Leader

Handled payroll, duty assignments and management of security personnel

Resident Manager, Monocle Management, LTD, Baltimore, Maryland 1990-1992

Supervised eight employees

Performed general inspections on 300 unit apartment complex

Resolved tenant complaints and accounts payable

Loss Prevention Training Officer, Stouffer HarborPlace Hotel, Baltimore, Maryland 1988-1990

Taught Safety and Fire Seminar for hotel employees

Taught Security Officers Report Writing Fundamentals, Hotel Safety and Operation of

Special Devices

Assistant Store Manager, Burlington Coat Factory, Baltimore, Maryland 1986-1987

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Performed opening and closing procedures

Planned and directed meetings

Assisted customers with product selection

Resolved customer complaints

Managed security contract, shipping and receiving

Operations Manager/Security Director, Continental Realty Corporation at Reisterstown RoadPlaza, Baltimore, Maryland 1981-1986

Trained security personnel in detection of shoplifters, report writing and aggressive

patrols

Taught the following seminars: Testifying in Court Proceedings, and Crime Scene

Protection

Managed facility maintenance crews for several shopping malls

Promoted from Security Director to Operations Manager

Handled accounts payable and accounts receivable

Coordinated and implemented Staff Work Load Management seminars

Held Top Secret Clearance on Census Project

Education/ Certifications and Selected Accomplishments

FEMA- IS-00100.HC Introduction to Incident Command System I 100 for

Healthcare/Hospitals Emergency Management Institute US Department of Homeland

Security, 2008

FEMA- IS-00200.HC: Applying ICS to Healthcare Organizations. O-200 for Healthcare/Hospitals, Emergency Management Institute- US Dept of Homeland Security, 2008

FEMA- IS-00700: National Incident Management System (NIMS), EmergencyManagement Institute- US Dept of Homeland Security, 2008

Criminal Investigation, Baltimore, Maryland, 1996

Certificate of Completion: Managing Aggressive Behavior & Team Building, Baltimore,

Maryland, 1996 TQM Council Leader, Baltimore, Maryland 1993

Certificate of Completion: The International Association for Healthcare Security and

Safety, 1993

Supervisory Training Certificate, Essex Community College, 1986

Special Police Officer Certificate, Baltimore, Maryland, 1983

High School Diploma, Maryland State Department of Education Pelco DX 8100 Installation/Operation Camera Monitoring Equipment Certificate

Licensed Private Investigator State of Maryland

References

Excellent Professional References upon request.