rapid training development using recording software session #25230 march 10, 2008 alliance 2008...
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Rapid Training Development Using Recording Software
Session #25230March 10, 2008
Alliance 2008 ConferenceLas Vegas, Nevada
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Your Presenter(s)
Martha Steinacker One year at ASU as ID 15 years in ID, Multimedia B.A. in Art, M.Ed. Adult Ed & Ed
Tech
Paul Stoll 1.5 years at ASU 13 years at Intel B.S. in Psych, M.S. in ISD
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Arizona State University
70,000 students
10,000 employees
4 campuses
Online partnership
with other state
schools; NAU, UofA
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ASU and Oracle
Implemented PeopleSoft Version 8.9 in 2 years, under $20 million HR Student Admin CRM EPM
Next version – Fusion
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Products Developed
Team of 3 implemented training Developed 54 courses Delivered 250 ILTs to 3000+ employees
over 4 campuses Over 9000 employees took the online
version of our courses.
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Overview
Go-live is approaching, the content experts are busy cleaning data, testing pages, discussing business processes – and training hasn’t been developed.
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Overview
In this workshop we will share what we have done to create training material quickly with a minimum impact to the Content Expert's time.
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UPK, Captivate, Camtasia
We use these tools to speed development. They also provide these benefits.
Experiential LearningSimulating the software provides a mind body connection to it
InteractivityEngages the learner
Multimodal InformationSupplements the experiential learning
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The following are not definitive statements about the software. They are things we’ve experienced while using the software.
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Summary Usage of UPK+ Positives Do-it = context
sensitive help Included in
base price Great
interactivity Multiple modes
- Negatives LMS wrapper Full screen (people
have varied resolutions)
Difficult to share work (import)
Secret learning curve
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About UPK
AdvantageCan add the “Do It” mode to the
Help menu in PeopleSoft.
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About UPK Simulations
Users drill down into an LMS to view interactive material.
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Summary Usage of Captivate+ Positives $200.00 Price tag Great interactivity Multiple modes Any screen size Easy to share and
distribute No LMS wrapper
- Negatives No link to help Some instability Secret learning
curve
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Captivate Example
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Summary Usage of Camtasia+ Positives Connection to a human Simultaneous content
gathering $299 Can be used for screen
capture or video Dual screen No wrapper
- Negatives Less interactive No context
sensitive link to help
Need specialized equipment??
Single mode
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Camtasia Example
As posted on the ASU Training Link
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Present Usage
Camtasia use will increase in the future.
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Development Process
1) Design the training2) Record with Content Expert
(C.E.)3) Edit/Correct/Polish recording4) C.E. reviews material5) Pilot materials6) Edit (as needed)7) Publish in various forms
C.E. You0 Hours 0 Hours
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Total Development Time
Way time saved: Visit C.E. w/laptop
record procedures with Captivate.
Clean up procedures, post
Review with C.E.
4 Hours 11 HoursC.E. You
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1 hour with C.E. to analyze & design (audience, tasks, ID etc)
Document the design See design document
handout.
C.E. You1 Hour 3 Hours
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Way time saved – Take laptop to C.E., record
procedures with Captivate.
3 Hours 5 HoursC.E. You
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3 Hours 5 HoursC.E. You
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3 Hours 7 HoursC.E. You
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4 Hours 8 HoursC.E. You
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4 Hours 11 HoursC.E. You
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4 Hours 11 HoursC.E. You
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Job Aid/Step-by-Step
BPG
Simulation
4 Hours 12 HoursC.E. You
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Questions?
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Contacts
Martha Steinacker, M.Ed. Instructional Designer University Technology Office Arizona State University E-mail: [email protected]
Paul Stoll, M.S. Manager, DEV, CRM Support University Technology Office Arizona State University E-mail: [email protected]
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This presentation and all Alliance 2008 presentations are available for download from the Conference Site
Presentations from previous meetings are also availablePresentations from previous meetings are also available